All premises using the city water supply must be equipped with
an adequate meter furnished by the city under the hereinafter stated
deposit and fee procedures. The City of Hillsboro shall read or cause
to be read every water meter used in the city at such times as are
necessary that the bills may be sent out at the proper time. Bills
for water use shall be dated and sent monthly, or at such times as
may be directed by the mayor and city council.
(1974 Code of Ordinances, Chapter 32, Sec. 32-32)
All consumers prior to using of water from the city water system, must place with the city a water meterAll consumers prior to using of water from the city water system, must place with the city a water meter deposit, which water meter deposit shall be as found in Article
1.2000, Fee Schedule, Section 1.2041 of this code.
(Ordinance O2019-01-01 adopted 1/8/19)
Refunds of deposits made for utility service shall be made upon
the termination of such utility service only after payment of all
indebtedness to the city for such utility service. Application of
the deposit may be made in partial or total settlement of accounts
when the supply is cut off for nonpayment of the bill, or for any
infraction or violation of any ordinance, rule or regulation of the
city relative to utility services offered by the city.
(1974 Code of Ordinances, Chapter 32, Sec. 32-34)
There shall be no transfer, or so-called transfer, from one
location to another of deposits made for utility service and in each
case, the transfer shall be considered a new application for service
and shall be treated as such. When premises are vacated, any amounts
due for water service shall be paid in full and utility service shall
not be commenced at another place until this is done. Such removal
from one place to another shall be considered as a new request for
utility service and applicants shall be required to make the current
deposit and pay the current installation charge that shall be in effect
at the time such request is made.
(1974 Code of Ordinances, Chapter 32, Sec. 32-35)
Meters for the measurement of utility services furnished by
the city shall be furnished and installed by and shall remain the
property of the city. All consumers shall be responsible for any damages
sustained by their water meter(s) and/or connections, and shall be
required to pay to the city the actual expense of the necessary repair
of same before the utility service is reconnected.
(1974 Code of Ordinances, Chapter 32, Sec. 32-36)
Any municipal utility meter shall be reread upon complaint of
the consumer and when the meter is found to have been correctly read
originally, the complaining consumer shall pay a fee as set by the
city council and on file in the office of the city secretary. Any
municipal water meter shall be taken out and tested upon request of
the consumer and if upon test the meter is not within three (3) percent
of being accurate, it shall be repaired or replaced; however, if upon
test the meter is found to be within three (3) percent of accuracy
the consumer shall pay a fee as set by the city council and on file
in the office of the city secretary.
(1974 Code of Ordinances, Chapter 32, Sec. 32-37)
(a) Rate
Schedule for Water Usage, Residential (Inside City Limits).
All property having a connection with any mains or pipes which may be hereafter constructed and used in connection with the city water system shall pay the minimum monthly rates for the first two thousand (2,000) gallons consumed, based on meter size as found in Article
1.2000, Fee Schedule, Section 1.2042 of this code. Residential property means those customers living in single-family houses, apartments, town houses, HUD-code manufactured homes and trailers.
(b) Rate
Schedule for Water Usage, Nonresidential (Inside City Limits).
All property having a connection with any mains or pipes which may be hereafter constructed and used in connection with the city water system shall pay the minimum monthly rates for the first two thousand (2,000) gallons consumed, based on meter size as found in Article
1.2000, Fee Schedule, Section 1.2042 of this code. Nonresidential property includes but is not limited to, commercial establishments, churches, schools, nursing homes, hospitals, and government buildings.
(Ordinance O2019-01-01 adopted 1/8/19)
(a) Due Dates.
(1) Cycle
One.
Shall be due and payable prior to midnight of the
twenty-eight (28th) day of the month, after such time a past due amount
of $10.00 will accrue.
(2) Cycle
Two.
Shall be due and payable prior to midnight of the
tenth day (10th) of the month, after such time a past due amount of
$10.00 will accrue.
(3) Delay
of Bill Payment Date for Elderly Individual.
(A) Elderly Individual.
Shall be defined as an individual
who is sixty (60) years of age or older.
(B) Elderly individuals must complete an application form requesting
a delay.
(C) An elderly individual is required to provide proof of age by Texas
driver license or Texas identification card.
(D) A person requesting a delay of bill payment shall occupy the entire
premises for which a delay is requested.
(E) This provision providing for delay of bill payment applies only to
residential customers.
(F) Elderly individuals receiving a delay of bill payment are still subject
to all other fees as prescribed elsewhere by ordinance.
(b) Delinquency
Service Fee.
(1) Cycle
One.
Nonpayment of a utility bill after the seventh (7th)
of the month will result in disconnection of service and a delinquency
service fee of $25.00.
(2) Cycle
Two.
Nonpayment of a utility bill after the twentieth
(20th) of the month will result in disconnection of service and a
delinquency service fee of $25.00.
(c) Delayed
Assessment of Due Date Penalties.
In the event the date for assessment of the past due amount described in subsection
(a) above and the delinquency service fee in subsection
(b) above should fall on a day that the utility billing office is closed, those penalties shall be delayed and not assessed until noon of the next business day.
(Ordinance O2003-01-02 adopted 1/21/03)
(a) Disconnection
for Nonpayment.
In the event bills for utility services
shall not be paid when the same become due, the city shall have the
right to disconnect and discontinue all utility services furnished
by the city to the consumer so in arrears.
(b) Extension
of Disconnection Deadline.
By personal appearance, customers
may request an extension of the disconnection deadline, with the following
conditions.
(1) Extensions
shall not exceed seven days beyond the regular service disconnection
date.
(2) The
number of extensions per 12-month period is limited to a maximum of
two, which shall be nonconsecutive.
(3) Customers
must complete an application form requesting each extension.
(4) Customers
receiving an extension are still subject to all fees as prescribed
elsewhere by ordinance.
(Ordinance O2004-02-03 adopted 3/2/04)
(a) In the
event that utility service is disconnected for nonpayment of the bill,
the consumer thereof shall have the right to have the same reconnected
only upon the payment by consumer of all outstanding utility charges
owed to the city, and in addition thereto, a reconnection fee as set
by the city council and on file in the office of the city secretary.
(b) In the
event that utility service is temporarily disconnected at the request
of the consumer, a service charge as set by the city council and on
file in the office of the city secretary shall be charged for disconnection
and reconnection of utility service if the disconnection or reconnection
occurs between 8:00 a.m. and 5:00 p.m., Monday through Friday, and
as set by the city council and on file in the office of the city secretary
if the disconnection or reconnection, at the request of the consumer,
occurs at any other time or upon a legal holiday observed by the city.
(1974 Code of Ordinances, Chapter 32, Sec. 32-41)
Consumers wishing to discontinue the use of any utility service
shall give written notice thereof at the city hall. Failure to do
so shall render them liable for the payment of all bills until such
notice has been given.
(1974 Code of Ordinances, Chapter 32, Sec. 32-42)
The city council shall fix and approve the rates charged by
any private public utility company franchised by the city and doing
business within the city. It shall be unlawful for any such public
utility company or any offices or employee thereof to assess or charge
for services rendered any rate other than the rate so fixed or approved.
(1974 Code of Ordinances, Chapter 32, Sec. 32-43)
Each consumer requesting installation of water and/or sewer
connections shall pay to the city prior to the initiation of the installation
of said connections the charges as set by the city council and on
file in the office of the city secretary.
(1) All installation charges or tap fees are based on actual cost of furnishing the service and may be increased at the discretion of the city to include higher cost of labor and material. Installation services that include any unusual location or circumstances requiring additional labor and/or materials shall be added to the minimum permit fees. All other fees not listed in the fee schedule found in Article
1.2000 of this code will be determined by the director of public works and/or the city manager.
(2) Sewer connections or taps will not be permitted within the floodplain or flood prone area as defined in Division 2 of Article
3.600 of this code, and as reflected on the Flood Hazard Boundary Map developed by the U.S. Department of Housing and Urban Development.
(1974 Code of Ordinances, Chapter 32, Sec. 32-44)
There is hereby created for the city a water supply purchase
fund for the purpose of purchasing water from the Acquilla Water Supply
District. The city administration is hereby required each month to
transfer into said water supply purchase fund from water and sewer
revenues received by the city, sufficient funds to meet the city’s
contractual obligations to the Acquilla Water Supply District.
(1974 Code of Ordinances, Chapter 32, Sec. 32-46)