(a) 
All services for water, sewer, sanitation, and stormwater accounts shall be billed together on a monthly basis.
(b) 
All water, sewer, sanitation, and stormwater accounts shall be payable monthly and shall carry a due date of approximately 15 days after the billing date. The bill shall include a notice which will state that if payment is not received by the due date, then a five percent late payment fee will be assessed on the amount due. If such bill has not been paid by five days after the due date, then a late payment fee of five percent will be assessed to the balance of the account. If such bill has not been paid by the billing date of the succeeding month’s bill, then the succeeding month’s bill will include a delinquent notice which will state that the customer’s service will be discontinued without further notice unless payment is made on or before the due date and a service fee established by separate ordinance must be paid before service will be restored. The delinquent notice will also include a statement that a five percent late payment fee will be assessed on the amount due if payment is not received by the due date. If the full amount has not been paid on or before five days after the due date of the second month’s bill or satisfactory arrangements for paying the bill have not been made, the water, sewer and sanitation services will be discontinued, and a service fee established by separate ordinance and a late payment fee of five percent will be charged to the account. Discontinued service will be restored with full payment of the bill including any late fees and the service fee. Service may be restored with a partial payment of the bill with a payment arrangement made with the Utility billing office.
(1966 Code, sec. 32-1; 2001 Code, sec. 106-281; Ordinance 79-2002, sec. 1, adopted 9/17/02; Ordinance 104-2003, sec. 1, adopted 11/4/03; Ordinance 44-2015, sec. 6, adopted 9/15/15)
Failure to receive utility bills through the mail will not be a valid excuse for failure to pay such bills when due. It shall be the duty of every water consumer to keep the Department of Public Works advised in writing of his correct name and mailing address.
(1966 Code, sec. 32-2; 2001 Code, sec. 106-282)