It shall be unlawful for any person to use water from the water department without an application or permit, or turn on the city water for the use on his or her premises after the same has been, for any reason, cut off, or before the same has been turned on by the city, without first having secured a permit from the water department to turn on the water at such place.
(1990 Code, sec. 8.1500)
(a) 
The water department shall install and maintain all service connections in the streets, alleys or easements within the corporate limits of the city, and shall charge for the installation and maintenance of all such service connections in accordance with the schedule of rates in section A20.06.002 of the fee schedule in appendix A to this code to be collected by the utility office.
(b) 
Should the final cost of the work exceed the fee, a statement showing the amount of the excess will be immediately furnished to the party having paid the fee, and a copy of the same, constituting notice that the excess amount is due, shall be furnished the contractor or owner of the property to which service is being extended. Upon failure to receive payment of the excess amount due on such estimates, the utility administration manager, at his or her option, may refuse or discontinue water service to the property until full payment has been made for the work performed. In the event, upon completion of the work for which a fee has been paid, final cost is less than the amount of the estimate or fee, a refund of the amount of overpayment will be made to the party from whom the fee was received.
(c) 
The foregoing flat rate charges, and the estimates of cost of all service connections larger than two inches (2") in diameter, shall include all costs incident to making the installation of the service connection required, including the said service connection. Upon notification by the utility office, the public works department shall make the necessary pavement repairs, the cost of same to be included in the cost figures as herein enumerated.
(d) 
The city will maintain, at its own expense, and at their original sizes, all services from the main to the meter, or from the main to the property line, whichever is the shorter distance, so long as the consumer continues the use thereof. Whenever use of a service is abandoned by the consumer, this obligation to maintain the service shall cease.
(e) 
In no event shall the city be required, where payment of the estimated cost is made, to make any surveys, street grading or staking off on the ground of the applicant’s subdivision for the purpose of making his installation, but all of such work shall be done by the developer at his own cost and expense and shall be done to the satisfaction of the director of public works.
(f) 
It shall be unlawful to service or connect any lot, tract or plat of land, or any part thereof, or for the use of the owner or purchaser of said land, or any part thereof, with a water connection unless and until such plan, plot or replat of such lot or tract of land shall conform to the platting requirements of the city and has been approved by the planning and zoning commission of the city.
(g) 
For all such water service connections installed and maintained outside the corporate limits of the city by the water department, the sum as provided in section A20.06.002 of the fee schedule in appendix A to this code shall be charged in addition to the charges hereinabove prescribed.
(h) 
On all commercial water service connections larger than two inches (2") in diameter and for all fire protection service connections, an inspection fee shall be charged as provided in section A20.06.002 of the fee schedule in appendix A to this code.
(i) 
Water meter relocation fees and charges shall be the actual cost of labor and material at the time of relocation.
(1990 Code, sec. 8.1700; Ordinance adopting Code)
(a) 
The water rates as provided for in section A20.06.003 of the fee schedule in appendix A to this code shall be collected for water services furnished by the city through the facilities of the city water system.
(b) 
The water rates shall remain in force except as provided otherwise by the city council under special contracts.
(c) 
Greenville Electric Utility System.
A rate as provided in section A20.06.003 of the fee schedule in appendix A to this code shall be charged for providing raw water from the city reservoirs to GEUS. This rate will be reviewed annually using the formulas in the appendix attached to Ordinance 13-094 (adopted 12/10/13) as a guide to account for inflation and other factors. This rate is subject to change in any given year, to allow for any increases in the Sabine River Authority charges.
(d) 
Organizations sponsoring beautification effort.
The water usage rate for organizations sponsoring a beautification effort approved by Clean Greenville shall be as provided in section A20.06.003 of the fee schedule in appendix A to this code. The monthly minimum shall be waived. Billing will be based on consumption only.
Editor’s note–Ordinance 06-060, sec. 1, adopted 6/13/06 repealed and deleted the subsection which pertained to convenience fees.
(1990 Code, sec. 8.400; 1990 Code, sec. 8.3202; Ordinance 13-094, sec. 2, adopted 12/10/13)
(a) 
No connection for a sprinkler or fire service shall be permitted without a meter or a detector check with a bypass and only after application therefor has been made to and granted by the utility office and plans have been submitted to and approved by the director of public works. In no instance shall any connection be made with any sprinkler or fire service without the written consent of the utility office. Should it be found that any unauthorized connection has been made, or that any water has been used from a sprinkler or fire service for any other purpose than extinguishing a fire, or that a waste of water is permitted from such connection through leaks in the pipes or fixtures, the water service shall be shut off and not turned on until a meter of the kind and size prescribed by the director of public works has been furnished and installed at the expense of the consumer. In this event, the consumer shall make application for the service and pay the regular prescribed rates for the particular size of meter in accordance with the schedules set out in section A20.06.003 of the fee schedule in appendix A to this code. Failure to comply shall be sufficient cause for discontinuance of the service by the utility office.
(b) 
The furnishing, installation, maintenance and inspection of all meters and services, checks, bypasses, valves and piping necessary for the installation and operation of sprinkler systems and fire services shall be at the expense of the consumer.
(c) 
Fire service shall be at least one (1) size smaller than the main serving said fire line and in no case shall be larger than eight inches (8") without specific approval of the director of public works, except a six-inch (6") line supplied in two (2) directions by an eight-inch (8") or larger line may have a six-inch (6") fire service. The property service line from the city tap shall not be enlarged beyond the city tap. Standard fire service is hereby established as an eight-inch (8") main or six-inch (6") main supported by an eight-inch (8") main at each end. Availability of fire service shall depend upon the water main sizes and normal operating pressure in the area where the applicant’s property is located. In the event said fire service will create a demand which will result in inadequate pressure to other customers in the area for any sustained period, said applicant will be required to construct storage facilities on his or her property sufficient to meet the necessary fire demand; provided, however, as an alternate, upon approval of the director of public works, the company may provide such funds as are required to reinforce the system serving the applicant’s property by installation of larger size mains. Such funds will not be refundable and the mains, when constructed, will become the property of the city free of liens and encumbrances. Provided, further, when ground storage reservoirs or fire pumps are installed by a private corporation, such pumps shall discharge into the fire system of the individual or corporation and an approved checkvalve shall be installed in the owner’s fire service between the point where the pump discharges into said service and the connection of such fire service to the city mains so as to prevent backflow from the fire pump into the city distribution system. The water in said fire storage tank will be maintained in a potable condition and subject to periodic inspection by the water department personnel, and said tanks and water quality shall be maintained in a manner wholly satisfactory and in compliance with the standards and requirements of the department of state health services and the city. Said tanks shall not be of the pressure type, and the delivery of the city water to the tank shall be above the tank flow line. In no case shall the supply line to this tank be controlled by a quick acting valve which will cause water hammer in the distribution system. Water tanks shall be equipped with an overflow pipe at least eight inches (8") below the city inlet supply. Said overflow shall be protected in such a manner as to prevent access of insects, birds or animal life into the reservoir. The pipe shall be designed and sized such that a six-inch (6") air gap is maintained between the water elevation and the city’s inlet pipe. Said storage tank shall be provided with a drainpipe and valve for easy drainage of the tank; however, in no case shall the drainpipe be connected to the city sanitary sewer system.
(1990 Code, sec. 8.1800)
(a) 
All water pipes laid in streets, alleys or public thoroughfares within the corporate limits shall thereupon become the property of the city. All water systems laid within the corporate limits and connected with the water department shall be constructed under the supervision of and in accordance with plans and specifications approved by the department of public works and shall be a minimum of six inches (6").
(b) 
The department of public works may decline to accept any application for water service either inside or outside of the corporate limits if, upon examination, the water mains, service pipes, valves, fire hydrants or other equipment are of such quality or size, or are installed in such manner, as will not comply with the city’s standards and specifications.
(c) 
Where water is furnished by the water department through a master meter to serve private water systems or subdivisions, within or without the corporate limits of the city, all water meters set and connected therewith to serve individual consumers, whether they are to be read and billed by the water department or by the owner of such water system or subdivision, shall be installed by licensed plumbers upon permits issued by the plumbing inspector in accordance with the regulations governing any other service in the waterworks system.
(1990 Code, sec. 8.1900)
(a) 
All meters, curb cocks, valves and meter boxes connected with the water department mains and service pipes, including those furnished at the expense of the consumers or property owners, shall remain under the direct control of the water department, and it shall be unlawful for any person other than those authorized by the utility office to connect, disconnect, move or tamper with any such meter or to turn on or off the water at the curb cock, valve or meter, or to open, move or tamper with any meter box, or for anyone to open any meter box in any way except with a regulation meter box key.
(b) 
It shall be unlawful for any person to take or use water from the system of the water department except under the terms and conditions specified in this section. All owners and occupants of property are hereby prohibited from furnishing water to any person occupying other premises for any purpose whatsoever without the written consent of the utility office manager.
(c) 
No bypass or connection between the meter and the main shall be made, maintained or permitted except as may be installed upon written permission from the utility office manager.
(d) 
It shall be unlawful for any person to place upon or about any fire hydrant, gate valve, manhole, curb cock, meter or meter box connected with any water pipe of the water department any object, debris or structure of any kind, so as to prevent free access to the same at all times.
(e) 
Any person who unlawfully, willfully or maliciously injures, defaces or destroys any reservoir, machinery, pipes, hydrants, meters, meter boxes, lids or other fixtures, properties or supplies belonging to the water department, or who uses or takes from the water department any water supplies or property, except in accordance with the regulations, shall be deemed guilty of a misdemeanor.
(f) 
Any person who shall tap or connect with the waterworks of the city, or who shall turn on the water from such waterworks, without first having obtained a permit to do so from the utility office, or who shall interfere with any water meter, service, main, standpipe or any other waterworks property, shall be deemed guilty of a misdemeanor.
(g) 
It shall be unlawful for any person to make or cause or permit to be made any metallic connections, either directly or indirectly, with the water mains, laterals, supply or service pipes, of the water system, or any private pipes, mains or laterals which are connected to or with any such water mains, laterals, supply or service pipes of the water system of the city, whereby any electrical current shall be communicated to or transmitted along or through such water mains, laterals, supply or service pipes of the water system.
(h) 
It shall be unlawful for any person to communicate any current of electricity to, or transmit the same along or through, or cause or permit any current of electricity to be communicated to or transmitted along or through any water mains, laterals, pipes, or wires or any metal of any sort that is a conductor of electricity that shall hereafter be metallically connected, bonded or joined to or with any water mains, laterals, supply or service pipes of the water system in violation of subsection (g).
(1990 Code, sec. 8.2000)
(a) 
Fire hydrants are provided for the sole purpose of use to extinguish fires and are to be used and opened only by the water department or fire department, or such person as may be given written authority by the department of public works. To insure the safety and protection of fire hydrants for fire protection, any person authorized to open fire hydrants shall use only an approved spanner wrench and shall replace the caps on the outlets when the same are not in use; failure to do so shall be sufficient cause to prohibit further use of the hydrants and to refuse to grant subsequent permits for the use of fire hydrants, in addition to the penalty provided for in section 1.01.009 of this code.
(b) 
It shall be unlawful for any person to conduct or carry away any water from any fire hydrant without a written permit from the utility office.
(c) 
The utility office may require a deposit from contractors for use of water from the fire hydrants, said deposit to be of such amount as may be fixed by the office.
(1990 Code, sec. 8.2100)
(a) 
The definition of a “cross connection,” as based upon the U.S. Department of Health, Education and Public Welfare’s Public Health Service Bulletin No. 525, is any physical connection or arrangement of pipes between two (2) otherwise separate water supply systems, one (1) of which contains potable water and the other water of unknown or questionable safety, whereby water may flow from one (1) system to the other, the direction of flow depending on pressure differential between the two (2) systems.
(b) 
No cross connection shall be made between any system of piping supplied by water from the mains of the city water system and any other source of supply, either public or private, or any secondary supplies known to be unsafe for drinking water, such as shallow wells, reused industrial supplies, raw surface water or swimming pools, including swimming pools of the recirculating type, at which no secondary supply is used. This last has reference to connections of city water lines to swimming pools below the flow level for the purpose of supplying makeup water, and to pressure filters for the purpose of supplying washwater.
(c) 
Where city water is used as an auxiliary supply to a roof or suction tank, which is also supplied by water from any other source, such tank shall not be of the pressure type, but open. The delivery of city water shall be above the tank flow line and controlled by some type of automatic valve.
(d) 
It shall be unlawful to maintain storage tanks supplied only with city water unless the tanks are satisfactorily built and covered so as to prevent contamination. They shall also be subject to periodic inspection by the water department and maintained in a manner wholly satisfactory and in compliance with the standards and requirements of the department of state health services. Pumps taking suction from the city supply, serving such building storage, shall be installed or operated only upon a permit from the water department subject to their approval as to size, rate capacity and valving arrangements.
(e) 
No private supplies, including deep well systems, shall be interconnected with the water system, except as hereinafter provided:
(1) 
Correction and maintenance, in a manner satisfactory to the department of state health services and water department, of all existing sanitary defects in and around the private supply system.
(2) 
Provision to be made for complete bacteriological analysis by the water department of the supply involved, in accordance with the standard methods of water analysis of the American Public Health Association. This requirement means not less than four (4) analyses each month of two (2) standard samples, or more often, if the analyses warrant.
(3) 
Provision by the owner of the private system involved to pay an equitable pro rata part of the cost of all inspections and testing herein required. The rates and method of paying for the same shall be determined by the director of public works, subject to the approval of the city manager.
(f) 
Should any system supplied by city water be operated in violation of any provision of this section, it shall be the duty of the water department to completely disconnect all service lines serving such system until this section is properly complied with. Any cost of such disconnection and the estimated cost of reconnection must be paid for by the consumer before service shall be restored.
(g) 
Customer services inspections.
(1) 
Pursuant to TCEQ chapter 290 rules and regulations, section 290.46(j), referenced herein as a guidance document for implementation and enforcement, a customer service inspection (CSI) for cross-connection control shall be completed by the city prior to providing continuous water service in each of the following circumstances:
(A) 
Water service to a newly constructed facility or previously nonexisting premises.
(B) 
After any material improvement to building(s) or premises.
(C) 
Any correction or addition to the plumbing of any facility or premises.
(D) 
The city deems it necessary.
(2) 
Permanent water service shall not be supplied to a new construction facility until after the customer service inspection is completed.
(1990 Code, sec. 8.2200)
The city council shall, upon request, establish a rate per one thousand (1,000) gallons to be charged consumers of raw or untreated water from the city waterworks system whether residing inside the city limits or outside the city limits.
(1990 Code, sec. 8.2501)
In addition to the rate per one thousand (1,000) gallons prescribed under section 20.06.041, a consumer of raw water shall pay to the city the power bill that is incurred in the pumping of said raw or untreated water. No pumping equipment shall be installed by any consumer, unless such consumer shall first have obtained written permission to do so from the council.
(1990 Code, sec. 8.2502)
No raw or untreated water shall be furnished to any applicant or consumer, unless the supply of the city is adequate for that purpose.
(1990 Code, sec. 8.2503)
Each consumer of raw water shall apply to the city through its utility office department, upon forms prescribed by the department, for such service, upon such conditions and terms as may be prescribed by the utility office manager in cooperation with the city manager; provided, before raw or untreated water is turned on for such consumer, in connection with his or her application, he or she will make a cash deposit or bond which, in the opinion of the office manager, will be sufficient to cover the monthly bills to be rendered in that connection, and if a bond is given, the same shall be an approved surety company doing business in the state, with a resident agent in the city. The nonpayment of bills promptly, as rendered by the utility office monthly, shall be sufficient reason to cut off such service, but this provision shall not be construed to prevent the city from cutting off such service for any other good and sufficient reason, which, in the opinion of the office manager, may warrant such action.
(1990 Code, sec. 8.2504)