Any person convicted of a violation of this article shall be guilty of a class C misdemeanor and shall be fined in accordance with section 1.01.009. Each day of violation shall constitute another violation.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
Franchise required.
It shall be unlawful for any person to furnish, operate, advertise or otherwise engage or profess to be engaged in the operation of an ambulance service upon the streets, avenues, alleys, or rights-of-way of the city without a franchise as provided by this article. Ambulance services provided and operated by the city or its designated provider may be precluded from this section.
(b) 
Duplication of emergency service.
If a private ambulance franchise holder receives an emergency call from any source to respond within the city, the franchisee shall immediately notify the communications center designated by the city to receive and dispatch emergency calls (the “designated communications center”) and shall not respond unless requested to do so by the communication officer from the designated communications center. Duplication of emergency service is responding without the request of the designated dispatcher center to the same call.
(c) 
“Ambulance service” defined.
For this article, the term “ambulance service” shall include any ambulance, emergency medical services, or medical standby services provided.
(d) 
Franchise not exclusive.
Per section 11.02 of the city charter, no exclusive franchises shall be granted.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
Application for a private ambulance service franchise shall be filed with the director of finance. An applicant shall furnish the following proof and information, which shall be subscribed and sworn to before a notary public:
(1) 
That the applicant has not been convicted of a felony or of a misdemeanor involving moral turpitude within the last ten (10) years.
(2) 
A statement that the applicant has obtained or will obtain liability insurance in accordance with the requirements provided by this article before commencing service, in the event a franchise should be granted.
(3) 
The application shall set out the number of transfer vehicle(s) which the applicant proposes to operate and the year of manufacture, make, model, body style, and license plate of each vehicle.
(4) 
The names of all persons having a financial interest, direct or indirect, in such application and the ambulance service to be conducted thereunder.
(5) 
The applicant must also submit a city conflict of interest form.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
Review of application.
Copies of each application for a private ambulance service franchise shall be forwarded to the city manager for review and recommendation to the city council. In addition, the fire chief shall also review such applications and make recommendations to the city council.
(b) 
Hearing.
The city council shall hold a public hearing on an application for a private ambulance service franchise under this article at the time and place specified in the notice published in a newspaper of general circulation ten (10) days prior to the hearing, and no such franchise shall ever be granted until an ordinance granting the same has been read at two (2) meetings of the city council.
(c) 
Determination by city council.
An applicant shall not be granted a private ambulance franchise unless the city council finds and determines that the public convenience will be served by the issuance of said franchise. In all hearings, the burden of proof shall be upon the applicant to establish clear, cogent and convincing evidence that the public convenience will be served by the granting of a private ambulance service franchise.
(d) 
Criteria in determining public convenience.
In determining public convenience, the city council shall consider the following:
(1) 
The distance from the permanent address at which the applicant proposes to operate the ambulance service to hospitals and other medical facilities providing service to the public.
(2) 
The number of ambulance vehicles which will be covered by the ambulance franchise and the hours during the day and days during the week that the applicant proposes to furnish such service.
(3) 
In the event the applicant has previously participated or is currently participating in an ambulance service, evidence as to whether the applicant performed or is performing in a satisfactory manner shall be presented.
(e) 
Location of service.
Public convenience further shall mean that the permanent address from which the ambulance service is proposed to be operated will be within the city limits or the city’s extraterritorial jurisdiction.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
No ambulance service franchise will be granted unless:
(1) 
The city council determines that the application as required by section 8.07.003 is true and correct; and
(2) 
The city council determines that the proposed operation of the ambulance service will be in compliance with all provisions of this article, the city charter, and all applicable state and federal statutes and regulations.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
The length of the franchise will be for five (5) years ending on the business day of the 5th year on the date issuance [sic]. However, the ambulance service franchise holder will be subject to review and analysis by the city staff on an annual basis, with results being presented to the city manager, fire chief, chief of police and city council.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
No ambulance vehicle shall be operated on the public streets of the city unless the applicant provides evidence to the chief of police that the applicant has in full force and effect a public liability insurance policy on the ambulance vehicle, such insurance policy to be issued by an insurance company licensed to do business in the state. Such insurance policy shall:
(1) 
Provide liability coverage for each vehicle of not less than two hundred and fifty thousand dollars ($250,000.00) per person, or five hundred thousand dollars ($500,000.00) per occurrence for personal injury or death, and one hundred thousand dollars ($100,000.00) per accident for property damage;
(2) 
Name the city as an additional insured, and provide a waiver of subrogation in favor of the city;
(3) 
Not contain a passenger liability exclusion; and
(4) 
Provide for at least thirty (30) days’ prior written notice of cancellation or change to the city.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
The ambulance service franchise holder shall establish a ten thousand dollar ($10,000.00) performance bond. The purpose of this bond is to recover costs to the city for accepting and administering applications for an ambulance service in the event the franchise is revoked.
(b) 
If the ambulance service franchise holder violates any provision or standard of this article, the city council may order the revocation of the franchise, and forfeiture of the performance bond.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
The ambulance service franchise holder shall, during the life of said franchise, pay to the city, at the office of the director of finance, in lawful money of the United States, three and one-half percent (3.5%) of the total amount billed for the ambulance service fees and other income derived from the operation of the ambulance service within the city during the three months preceding payment to the city, which said remittance shall be made quarterly on or before the tenth day of January, April, July and October. The compensation provided for in this section shall be in lieu of any other fees or charges imposed by any other ordinance now or hereafter in force during the life hereof, but shall not release the franchisee from the payment of ad valorem taxes levied, or to be levied, on property the franchisee owns.
(b) 
It shall be the duty of a franchisee to file with the director of finance a sworn statement for each calendar quarter showing the total amount billed for service within the city for the preceding three (3) months, which statement shall be filed within ten (10) days following the end of the third month. A franchisee herein shall be required to install and adequately keep a system of bookkeeping to be approved by the director of finance, which books shall be subject to inspection of the city and such person or persons as the city may designate, or either of them, so as to enable the city to check the correctness of the accounts kept and to compute fairly and accurately the amounts due to the city under this article.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
No assignment, sale or subletting of any part of this franchise shall ever be made by the franchisee herein without first receiving written approval of the city council.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
The books and records of the ambulance service franchise holder shall be open at any reasonable time for inspection by the director of finance or any official designated by the city manager.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
Attendants and drivers employed by the ambulance service franchise holder shall:
(1) 
Be at least eighteen (18) years of age;
(2) 
Be a citizen of the United States;
(3) 
Not have been convicted of a felony or any offense involving moral turpitude within the past ten (10) years, and not have had any license for the operation of motor vehicles suspended or revoked within such a period;
(4) 
Be the holder of a valid Texas driver’s license, entitling the driver to operate an ambulance;
(5) 
Present a certificate executed by a practicing physician showing that the person is free of contagious or communicable diseases, color blindness, or any other disability which would impair his ability to provide emergency medical services to the public; and
(6) 
Be currently certified by the department of state health services as a basic emergency medical technician or higher.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
Vehicles.
Each vehicle must be authorized by the department of state health services, or successor agency, as a basic life support vehicle or higher, and may be operated only when said vehicle meets all conditions required by chapter 773 of the Texas Health and Safety Code, as amended from time to time, and title 25 of the Texas Administrative Code, chapter 157, as amended from time to time.
(b) 
Equipment.
A vehicle may not be operated as a basic life support vehicle unless it is furnished with all of the equipment (and qualified personnel) required by the department of state health services, or successor agency, for a basic life support vehicle and is permitted as such. A vehicle may not be operated as an advanced life support vehicle or higher unless it is furnished with all of the equipment (and qualified personnel) required by the department of state health services, or successor agency, for an advanced life support vehicle and is permitted as such. Such equipment must be clean, in working order, and available in sufficient quantity to provide safe transport and care of sick and injured persons.
(c) 
Response time.
A franchise holder must maintain sufficient vehicles, trained personnel, and equipment on hand to allow it to respond within thirty minutes to any request for non-emergency service. If a franchise holder is unable to maintain a thirty-minute response for a given period of time, the franchise holder shall notify the city designated communications center that it is out of service, and shall also notify persons requesting the services of the franchise holder of the period for which it will be unable to perform ambulance services.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
Neither the ambulance service franchise holder nor any employee thereof shall refuse to transport a patient requesting ambulance service, except for good cause. In determining “good cause” for purposes of this section, the ambulance service franchise holder may consider whether the patient is insane, mentally ill, drunk, disorderly or unruly; whether the patient has previously willfully refused to pay for services; whether the ambulance service franchise holder can safely transport the patient; whether it is the best available ambulance service with the capabilities to perform such a transport; or similar matters.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
The ambulance service franchise holder must provide at its own expense and staff twenty-four (24) hours a day a telephone for ambulance service requests.
(b) 
The ambulance service franchise holder will have the privilege of receiving calls for ambulance service from the city for non-emergency EMS.
(c) 
The ambulance service franchise holder shall respond to any request for non-emergency ambulance service within one hour during hours of operation.
(d) 
The ambulance franchise service holder shall respond to requests for service as safely as possible.
(e) 
If, during a transport, the patient’s condition worsens or the patient suffers an acute condition, attendants of the ambulance vehicle shall immediately contact the designated communications center and advise the dispatcher of such and then obtain assistance from the emergency EMS provider or if within 5 minutes proceed on an emergency basis to the emergency care facility at the hospital of the patient’s choice or nearest appropriate medical facility. The following conditions include, but are not limited to, examples of a patient with a worsened or acute condition:
(1) 
A patient who has difficulty breathing;
(2) 
A patient who has stopped breathing;
(3) 
A patient in cardiac arrest;
(4) 
A patient who has seizures; or
(5) 
A patient who has unstable vital signs.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
(a) 
The city council hereby expressly reserves the right, power, and authority to fully regulate and fix the rates and charges for the services of the ambulance service franchise holder to its customers, fully reserving to the city council all the rights, powers, privileges, and immunities, subject to the duties, limitations and responsibilities, which the state constitution, the laws of the state, and the city charter confer upon the city.
(b) 
The rates shall be equal to or less than the current and future rates as set forth by Williamson County for emergency medical services. Should the county emergency medical services increase their current rate at any time, the city rate shall be automatically amended to reflect the new rate.
(c) 
The ambulance service franchise holder may from time to time propose changes in the general rates by filing an application with the city secretary for consideration of the city council. The rate will be reviewed by the director of finance to determine if it is fair and comparable to other rates in the area. If determined to be fair and comparable, the request will be submitted, within a reasonable time consistent with law, to the city council. The city council shall afford the ambulance service franchise holder a fair hearing with reference to the application and shall either approve or disapprove the proposed rate changes or make such order as may be reasonable.
(Ordinance O-11-04-21-V2 adopted 4/21/11)
All grants of franchises as authorized in this article shall be subject to the right of the city council to:
(1) 
Determine, fix and regulate the charges, rates or compensation to be charged by the franchisee.
(2) 
Repeal the franchise by ordinance at any time upon the failure or refusal of the franchisee to comply with the terms of the franchise, this article, the city charter, or any applicable city ordinance or state law, or any valid rule of any regulatory body. The franchise may also be terminated if the franchisee provides false information to the city.
(3) 
Establish standards and quality of service.
(4) 
Require such expansion, extension and improvement of facilities as are necessary to provide adequate service to all the public and to require that maintenance of facilities be performed at the highest reasonable standard of efficiency.
(5) 
Prescribe the method of accounting and reporting to the city so that the franchisee will accurately reflect the expenses, receipts, profits and property values used in rendering its service to the public.
(6) 
Examine and audit at any time the accounts and other records of any franchisee, and to require annual and other reports prescribed in the franchise or this article.
(7) 
Impose such regulations and restrictions as may be deemed desirable or conducive to the health, safety, welfare and accommodation of the public.
(8) 
Require the franchisee to restore at its expense all public or private property to a condition equal to or better than that before being damaged or destroyed by the franchisee.
(9) 
Authorize the county emergency medical services director and the county Emergency Service District Number 3 fire chief or their designee to investigate any and all violations of this article and report the findings to the city police department for review.
(Ordinance O-11-04-21-V2 adopted 4/21/11)