(a) Meters.
All water shall be furnished on a metered basis and a separate meter shall be installed for each family dwelling, business establishment, or property served with water and sewer. There shall be no dual connections or more than one user on a single meter unless a separate meter is requested by a business for landscaping.
(b) Application for water connection; deposit.
(1) It shall be unlawful for any person to make any connection to the mains or pipes of the waterworks system without first making application to the city, stating fully the several and various uses for which water is desired. If the application is approved by the superintendent of waterworks, a receipt will be issued upon payment of all deposits, fees and charges established by the city council. Each individual water line (service line) shall have its own cut-off valve installed between the city’s meter and house or building for private use and shall be maintained in good working order at all times. Service will not be turned on without verification of working cut-off [valve]. [There shall be a] service charge to customers requesting water to be turned off or on for repairs.
(2) Any customer who desires service from the city water and/or wastewater systems shall make application therefor to the city, and must pay the required deposits at the time of application. All deposits shall be held by the city, without payment of interest thereon, until such service is terminated. Any unpaid balance owed to the city shall be deducted from the deposit and the remainder shall be refunded to the customer.
(3) The city council shall, from time to time, establish by resolution [ordinance] a schedule of deposits required of all customers receiving water services.
(c) Billing water charges.
On the first of each month, the city shall mail a monthly bill to all customers of the city’s water and wastewater systems. Payment shall be due on the fifteenth (15th) of the month. A delinquent charge will be added to the total amount if payment is made after the fifteenth (15th) of the month. A delinquent notice will be mailed to all delinquent customers on the sixteenth of the month. If payment is not received by the twenty-fifth (25th) of the month, including penalties, the city may disconnect service to the customer until all charges are paid.
(d) Discontinuance of water service.
(1) Water and/or garbage collection services may be discontinued for any of the following reasons:
(A) Failure of a customer or user of the waterworks system to pay a monthly charge by the 25th day of the month shall be grounds for the city to disconnect the service so supplied; and such service shall not be resumed until the total amount due the city and the reconnection fee for the water service has been collected, regardless of the amount of the customer’s security deposit, with an additional charge after normal working hours.
(B) A finding by the superintendent of waterworks that such customer is in violation of any of the acts prohibited by this article
(C) If a customer is on the cut-off list for two (2) consecutive months without payment, the water account will be closed and the deposit will be applied toward the final bill.
(D) Severe water leaks or sewer problems resulting in health hazard, waste of water, etc.
(2) The water superintendent has the authority to disconnect service to any customer that has a problem with the water or sewer plumbing if he determines it to be a health hazard or could cause a health hazard. Service will be continued when the hazard has been eliminated.
(e) Notice of disconnection.
Notice of disconnection of water service shall consist of a mailing or hand delivery to the customer at least ten (10) days prior to the date of disconnection.
(1995 Code, sec. 17-4; 1995 Code, sec. 17-4(A); 1995 Code, sec. 17-4(C); 1995 Code, sec. 17-4(E); Ordinance 92-0702, sec. III, adopted 7/2/92; Ordinance 92-0702, sec. VI, adopted 7/2/92; Ordinance 14-1120C, sec. 2, adopted 11/20/14; Ordinance 16-0622A, sec. 3, adopted 6/22/16; Ordinance 16-0622A, sec. 4, adopted 6/22/16)