(a) 
All meters and taps to city mains and lines shall be furnished, installed and maintained by the city, unless prior approval has been given by the city manager or his designee.
(b) 
All meters shall be owned by the city.
(c) 
Where surface excavation or subsurface boring of a paved surface shall be necessary to connect an individual service line to the city water main, the fees shall reflect the difference in cost for such excavation or boring. In instances where a private developer or other approved person makes the required tap, the city shall install the water meter and only the required fee for the meter set shall apply.
(d) 
Any and all installations performed by a developer or individual(s) other than the city under this section shall be guaranteed by such installer for a period of one year from the installation. No metering equipment shall be bypassed for any reason without prior approval of the city.
(Ordinance 1423 adopted 3/10/09)
(a) 
Meters and associated equipment shall be installed in a location suitable to the city and in a way that has clear working space and visibility provided on all sides.
(b) 
Meters shall not be installed:
(1) 
In any area which is inaccessible 24 hours a day or in any hazardous location.
(2) 
In any sidewalk, alley or driveway which provides access to commercial or industrial property except when permitted by the city.
(c) 
All water and/or wastewater meters shall be installed in the public right-of-way or in easements dedicated to the public.
(Ordinance 1423 adopted 3/10/09)
In the event the city shall be required to relocate any of its facilities, the customer shall, at the customer’s expense, relocate or change the customer’s utility installations to accomplish the required change.
(Ordinance 1423 adopted 3/10/09)
(a) 
The city shall not provide service to the customer until the city receives notification of approval of the customer’s installation from city’s building inspection official.
(b) 
For the customer’s and city’s mutual safety, the city shall decline to provide service to any customer’s installation which the city considers hazardous, unsafe, unsanitary or of such character that satisfactory service cannot be given pursuant to any other applicable city ordinance or codes.
(c) 
The providing of service by city shall not indicate that city’s installation is pronounced to be safe, sanitary and adequate.
(Ordinance 1423 adopted 3/10/09)
(a) 
The city shall remove or relocate city facilities at the customer’s request provided the customer pays the cost of removing or relocating such facilities. In the event a problem shall arise on the customer’s side of the point of delivery or collection and shall require the removal of a meter or re-tapping the main, only authorized city personnel shall remove meters or make re-taps to the mains. A fee for such work shall be charged to the customer.
(b) 
The city may, upon discontinuation of service to the customer, dismantle and remove all lines, mains, equipment, apparatus or other facilities which the city may have installed to provide utility services to the customer. The city shall, however, abandon in place, in whole or in part, its underground mains, lines and equipment in lieu of removing such facilities.
(c) 
The city shall, at its option and at its expense, relocate any meter or tap. In case of a relocation made necessary due to inaccessibility, hazardous location, dangerous or unsanitary conditions for which the customer is responsible, or in order to prevent a recurrence of unauthorized use of water or tampering with city equipment, the customer shall be required to pay the cost to relocate the metering equipment to a location agreeable to the city.
(d) 
In the event it is deemed necessary by the city to relocate water or wastewater mains due to unsafe or unsanitary conditions, topography or excessive vegetation, the city shall do so at no cost to the customer. In doing such relocation of taps on mains, such taps shall be provided for the customer at no charge; however, it shall be the customer’s responsibility to extend service lines to the new taps at the customer’s expense since it is not lawful for the city to do such work on private property.
(e) 
Under no circumstances shall any meter installation or tap be moved or relocated, except as authorized by the city.
(Ordinance 1423 adopted 3/10/09)
Should a customer request that the city re-check the reading on their water meter, the city will have the meter re-read. In the event the reading is correct and was properly billed, a fee as provided for in the fee schedule will be charged to the customer. No fee will be charged if the reading and billing is found to be in error. Each customer will be allowed a maximum of one (1) re-read per calendar year without charge.
(Ordinance 1423 adopted 3/10/09)
(a) 
Should a residential customer request that a water meter less than one and one-half inches (1-1/2") be tested for accuracy, the customer must make the request in writing and the meter shall be removed and tested. Following completion of the test, the customer shall be notified of the date of the test, the results of the test and who performed the test. If the meter has been tested by the city or a testing facility at the customer’s request, and within a period of two years the customer requests a new test, the city shall make the test, but if the meter is found to be within the accuracy standards established by the American Water Works Association, the customer shall be charged a testing fee in accordance with the fee schedule as set out in appendix B to this code.
(b) 
Should a nonresidential customer request that a water meter be tested for accuracy, the customer must make the request in writing and must pay a testing fee in accordance with appendix B to this code prior to the meter being removed and tested. In the event the results of the test show the meter to be over-registering the amount of water used, the testing fee shall be refunded to the customer.
(Ordinance 1423 adopted 3/10/09)
(a) 
Each property owner shall be notified by hand delivery or certified mail, mailed to the owner’s address as shown on the current tax roll, that an infiltration/inflow condition exists on their property, and such property owner will be given 30 days to repair said cause of infiltration/inflow. These infiltration/inflow sources are contained in the sewer system evaluation survey prepared for the city by the outside firms or detected by test(s) performed by city personnel.
(b) 
Should it be determined or detected by the utility superintendent or his appointed designee that an infiltration/inflow condition exists that is not set forth in the document described in subsection (a) above, such employee shall cause to be issued a letter to the owners as prescribed in subsection (a) above.
(c) 
At the conclusion of the 30-day period as set forth in subsection (a) above, the water utilities superintendent or his appointed designee shall cause to be written a citation for failure to comply with this article. Each day the condition remains to be uncorrected shall constitute a separate offense and violation.
(d) 
The utility superintendent and other city employees shall not be liable for trespassing or any damage that might occur to persons or property as a result of discharging his duties and acting in good faith and without malice in the testing and enforcement of this article and he shall be held harmless for any omissions that might occur.
(e) 
Any person, firm, corporation, company or association who shall violate any provision of this article or suffer or allow the same to be violated, shall upon conviction therefore be subject to a fine in accordance with the general penalty provision found in this code.
(Ordinance 1423 adopted 3/10/09)