(a) 
The billing period for utility services provided by the city will be from the 15th of the month to the 15th of the following month. Utility bills will be mailed to customers on the last working day of each month.
(b) 
The joint utility system charges shall be billed jointly. The bill shall show the separate charges for each service.
(c) 
Utility bills are due and payable at the city hall on or before the 15th day of the month. All bills not paid by this date are considered past due and will be subject to a penalty of 10% of the amount due. Post dated checks will not be accepted in payment for utility bills.
(d) 
Utility service to past due accounts will be cut off 10 days following notification of past due status.
(e) 
A reconnect fee must be paid to have services continued following cut off for nonpayment. This fee shall be $25.00 if reconnection is made during regular working hours and $50.00 if reconnection is made after regular working hours. Customers, who are habitually cut off for nonpayment, may be required to pay a higher reconnect fee. Past due accounts must be paid in full to have utilities reconnected.
(Ordinance 169-05, sec. 5, adopted 2/24/05)
The city may offer a deferred payment arrangement to any residential or commercial customer with a delinquent account. If offered, such arrangement shall be made under the following terms and conditions:
(1) 
The customer must agree to pay current and future bills in a timely fashion and pay the delinquent bill in reasonable installments.
(2) 
The size of the customer’s delinquent account, the ability to pay, payment history, the time the debt has been outstanding, the reason for such indebtedness and other relevant factors shall determine the type of arrangements offered by the city.
(3) 
Service will not be discontinued so long as the customer complies with the terms of the deferred payment arrangement.
(4) 
If the customer fails to fulfill the terms of the deferred payment arrangement, the city clerk shall have the right to disconnect the service without offering a subsequent deferred payment arrangement.
(5) 
If services to the customer are discontinued for failing to fulfill the terms of the deferred payment arrangement, the account must be paid in full and the standard reconnect fee must be paid for services to be reinstated.
(Ordinance 169-05, sec. 5, adopted 2/24/05)