(a)
The city reserves the right to temporarily disrupt services, without notice, for the purpose of making repairs or extensions and for such other purposes as the city in its discretion determines necessary. If possible, the city will give notice to the customer(s) of such disruption of service and the estimated duration thereof.
(b)
The city shall discontinue utility services when requested by a customer on a timely basis. Should the city fail to discontinue services, the city’s liability shall be limited to the forfeiture of any services received by that customer under the following circumstances:
(1)
If after proper notice to discontinue service, the city has failed to disconnect the service in a timely manner.
(2)
The city has attempted to discontinue service but such service has not been completely discontinued.
(3)
The city has completely discontinued service and a leak develops so that gas or water enters the customer’s pipe or property from the city’s main.
(c)
Except to the extent set out by this section, the city is not and shall not be liable for any loss or damage resulting from incomplete discontinuance of services.
Note: A customer should rely exclusively on a customer-owned and installed cutoff, and not on the city’s cutoff, to avoid damage from gas or water due to an incomplete shutoff or a faulty valve. The customer shall be responsible for ensuring that the customer’s plumbing is properly maintained and the property and facilities are kept properly. |
(Ordinance 169-05, sec. 14, adopted 2/24/05)