A.
Town
utilities shall be placed, installed and located on public rights-of-way
or on easements which have been legally obtained by the town.
B.
The
town manager and/or his staff can place, install or locate meters
used to read water consumption inside the user’s property as
long as said meters are within ten feet (10') of a public easement.
(Ordinance 03-15 adopted 2003)
Any person who desires water or sewer services, or both, from
the town, or is changing the existing service, shall fill out a written
application for services available at the public utilities department
office or at the planning and zoning department. The owner must complete
and sign the application for services, which shall include the following
information:
A.
Today’s
date, name, mailing address and telephone number of the owner of the
property;
B.
Date
of request;
C.
Social
security number of the applicant, business name if applicable, and
business license number;
D.
The
exact street location of the residence or business desiring water
or sewer service;
E.
Previous
address of the applicant;
F.
Name
under which the residence or business for which application is being
made was previously listed;
G.
Building
inside or outside of town limits;
H.
Type
of connection desired (water/sewer/change in use);
I.
Connection
to type of establishment;
J.
Square
feet for residential, maximum occupancy for commercial;
K.
Size
of water/sewer line;
L.
All
commercial establishments must include:
1.
A
licensed engineer’s evaluation of the water and sewer line requirements
(if an engineer is not required, a licensed plumber’s evaluation
is required);
2.
Name
of licensed engineer/plumber performing work;
3.
License
number;
4.
Signature
and date of licensed engineer/plumber certifying line size.
(Ordinance 03-15 adopted 2003)
A.
The
town shall require a deposit from all applicants for water or sewer
service, payable in the utility billing office. The deposit shall
be returned to the applicant after the account has been in good standing
without delinquencies for a period of two (2) years or after termination
of service and all existing charges have been paid in full. For continuing
accounts, the town shall apply the deposit to the account. The deposit
may be applied by the town to delinquent charges upon termination
of service. For temporary construction meter accounts, the deposit
shall be returned upon completion of the construction and the return
of the undamaged meter and payment in full for services. The cost
of any damage to the meter and any accrued charges shall be deducted
from the required deposit.
(Ordinance 03-15 adopted 2003; Ordinance adopting 2023 Code)
A.
In the event that any person receiving water or sewer services from the town is disconnected for failure to pay the amount due for such services as set forth herein, a reconnection fee shall apply. The town shall require a reconnection fee in the amount set forth in the fee schedule in appendix A of this code or such other fee as the town council may, by resolution, establish from time to time, in addition to any charges that are then due and owing from such person(s).
B.
If
any person requests service to be disconnected and reconnected, such
person shall be charged a reconnection fee as established by resolution
of the town council.
(Ordinance 03-15 adopted 2003; Ordinance adopting 2023 Code)
If any customer questions the accuracy of a meter, such customer
may, by making a formal written request to the utility billing office,
have the meter tested for proper calibration. The procedure to have
the meter tested shall be as follows:
A.
The
meter will be removed by the town and submitted to a third party for
calibration testing.
B.
If
the meter is found to be out of calibration by the third party, a
new meter will be installed by the town and costs for the calibration
testing, meter removal and reinstallation shall be borne by the town.
(Ordinance 03-15 adopted 2003; Ordinance adopting 2023 Code)
A.
A primary
on-site inspection fee for new connections and changes to existing
connections to the water and/or sewer system will be charged in addition
to the rates and charges for the connection thereto, as determined
and established by resolution of the town council.
B.
A service
fee will be charged in addition to the costs of materials and labor
performed by the water or sewer department personnel as established
by resolution of the governing body for service calls when the problem
is not due to the town’s system.
(Ordinance 03-15 adopted 2003)
Beginning July 1, 1980, all water and sewer bills shall be carried
in the name of the owner or tenant of the property to which those
services are provided. In the event water and sewer bills are carried
in the name of the tenant and said tenant’s water and sewer
bills fall in arrears, payment of the bills becomes the responsibility
of the property owner. If payment of water and sewer bills is not
received from the tenant or property owner, a thirty (30) day notice
shall be sent to both tenant and property owner. If payment is not
received after the thirty (30) day period transpires, water and sewer
service shall be disconnected. Reconnection of water and sewer service
will be made only after past bills and a reconnection fee are paid.
(Ordinance 03-15 adopted 2003)
