The word "premises" is defined to include any structure,
building, residence, house or other establishment using water; and
in the case of any lot or parcel of land on which there is more than
one structure, building, residence or house shall be considered as
separate premises and shall be metered separately; in cases where
there is a business and a residence in one building or structure or
under one roof, each such separate business quarters and residences
quarters shall be considered as separate premises, and charges shall
be made to each such separate premises for water supplied to each
such separate premises irrespective of number of, or size of, meters.
This same requirement shall apply to apartments and multiple dwelling
units, i.e., charges shall be made to each unit irrespective of number
of, size of, meters.
(Ord. 82-14, 1982)
A. The
City of Plymouth will furnish and install a water meter at the property
line of persons requesting water service. Before any meter shall be
installed, all service lines must complete from the City's main
to the property line, as determined by the Public Works Department.
The following schedule of costs shall be paid by persons requesting
such service connection:
5/8″ standard dwelling unit meter
|
$125.00
|
Special inspections
|
25.00
|
Service lines or mains
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Time & material
|
The City shall charge the costs of time and materials
for all services in excess of the installation of the meter at the
size above set forth.
B. Before
any water shall be delivered to any premises not receiving water service,
an application upon a form to be supplied by the City Clerk shall
be made and a deposit equal to two monthly charges, plus $25, shall
be paid to the City Clerk to be credited on the closing bill.
(Ord. 82-14, 1982; Ord. 99-03 § 1, 1999)
For services outside the City, line turn-offs and/or meters
will be placed at a point near the City limits line and all pipe lines
beyond said City limits shall be constructed and maintained by the
person or persons to whom service is rendered. Applications for all
services outside the City must be approved by the City Council. The
rate to be paid for all water service furnished beyond the City limits
shall be negotiated.
(Ord. 82-14, 1982)
Any extension of existing City water mains or line shall be
at the cost of the owner of the property to be served, and shall become
the property of the City. Extensions completed by the property owner
shall be pre-approved and inspected by the Public Works Department.
(Ord. 82-14, 1982; Ord. 99-03 § 1, 1999)
All water connections made to the water distribution system
shall be metered.
(Ord. 82-14, 1982)
Whenever a meter is determined to be inoperative, the bill for
water services shall be determined by averaging the bills for the
prior six months of metered usage. In the event that there is not
six months of prior metered service available, the bill shall be the
average of however many months prior metered service are available.
(Ord. 2002-02 § 1)
All water services must be provided with an independent shut-off
valve on the property side of the service, installed and paid for
by the user; and in order to expedite necessary replacement and repair,
the user shall provide shut-off valves in front of all faucets and
taps upon the premises served.
(Ord. 82-14, 1982)
A. Every
customer of the water system shall pay a monthly service charge based
on meter size and pay for water consumed consistent with the following
rate schedule:
City of Plymouth Water Rate Schedule
|
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|
FY 05-06
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FY 06-07
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FY 07-08
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FY 08-09
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FY 09-10
|
FY 10-11
|
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Uniform Commodity Rate ($/CCF1)
|
$3.43
|
$3.43
|
$3.43
|
$3.43
|
$3.97
|
$4.61
|
Monthly Service Charges ($/month)
|
3/4″ meter
|
$1.00
|
$7.77
|
$15.60
|
$24.70
|
$28.65
|
$33.23
|
1″ meter
|
$1.23
|
$12.48
|
$25.47
|
$40.58
|
$47.07
|
$54.60
|
1 1/2″ meter
|
$1.93
|
$24.16
|
$49.94
|
$79.93
|
$92.72
|
$107.56
|
2″ meter
|
$2.80
|
$38.23
|
$79.42
|
$127.34
|
$147.72
|
$171.35
|
3″ meter
|
|
$71.08
|
$148.26
|
$238.05
|
$276.13
|
$320.32
|
4″ meter
|
$7.37
|
$117.99
|
$246.58
|
$396.16
|
$459.55
|
$533.08
|
6″ meter
|
$12.09
|
$235.18
|
$492.16
|
$791.10
|
$917.67
|
$1,064.50
|
Note:
|
1.
|
1 CCF = 100 cubic feet = 748 gallons.
|
B. Exemptions.
Every customer may be exempted from payment of any charge imposed
by this section upon written request of the customer to be voluntarily
disconnected from the water system and payment of a disconnection
charge not to exceed the actual cost of removing the water meter and
disconnecting from the water system. Provided, however, that exemption
of users served by a master meter shall require the disconnection
of all users served by the same master meter.
C. Any
future new or increased fees or charges for water service may be adopted
by resolution.
(Ord. 2006-05 § 4; Ord. 2021-01 § 3)
Monthly water bills for water services shall be due and payable on the first day of the month following the close of the billing period, and shall be delinquent if not paid within 15 days from that date. Upon delinquency, a penalty of 10% of the balance due for that billing period shall be charged. When the water service is disconnected for nonpayment of any bill, service shall not be resumed until all prior charges have been paid in full, including the late penalty plus a twenty-five dollar ($25.00) reconnection charge. Under an account established by a tenant for residential use, the City shall not seek to recover any charges or penalties for the furnishing of water to or for the tenant for the tenant's residential use from any subsequent tenant due to nonpayment of charges by a previous tenant. The term "subsequent tenant" shall not include any adult person who lived at the residence during the period that the charges or penalties accrued. Service to subsequent tenants shall not be furnished on the account of the landlord or property owner unless the property owner consents through a written agreement. This section shall not prohibit the City from recovering unpaid service charges and/or penalties assessed against tenants from property owners. The City may use any and all legal remedies available to collect unpaid charges and/or penalties from tenants and/or property owners, including, but not limited to, the procedures set forth in Chapter
13.25 of this Code related to unpaid sewer charges being placed on the tax roll.
(Ord. 82-14, 1982; Res. 91-2, 1991; Ord. 96-14 § 1, 1996; Ord. 2016-02 §
1)
The City may discontinue water service for any of the following
reasons:
A. Delinquency
in the payment of any bill, except that residential service shall
not be discontinued for nonpayment in any of the following situations:
1. During
the pendency of any investigation by the City of a customer dispute
or complaint,
2. When
a customer has been granted an extension of the period for payment
of a bill,
3. On
the certification of a licensed physician that to discontinue service
will be life-threatening to the customer and the customer is financially
unable to pay for service within the normal payment period and the
customer is willing to enter into an amortization agreement with the
City to amortize, over a period not to exceed 12 months, the unpaid
balance of any bill asserted to be beyond the means of the customer
to pay within the normal payment period;
B. The
unauthorized taking of water or the taking of water in excess of the
amount paid for;
C. Failure
of the customer to maintain his or her facilities in a suitable condition
to prevent waste of water;
D. Violation
by the customer of such other City rules or regulations, as may be
hereafter specified by the City.
(Ord. 96-14 § 2, 1996)
Any residential customer: (A) who has initiated a complaint or requested an investigation, within five days of receiving the disputed bill; or (B) who has requested an extension of the payment period within 13 days of the mailing of the notice required by Section
14.08.112, of a bill asserted to be beyond the means of the customer to pay in full during the normal period for payment, shall be given an opportunity for review of the complaint, investigation or request by an appropriate City representative. The review shall include consideration of whether the customer shall be permitted to amortize the unpaid balance of the account over a reasonable period of time, not to exceed 12 months. Any complaint or investigation pursuant to this section which has resulted in an adverse determination by the City representative may be appealed to the City Council within 10 days of the adverse decision.
(Ord. 96-14 § 2, 1996)
If an amortization agreement is authorized by the City Council,
no discontinuance of service shall be effected for any residential
customer complying with such agreement, if the customer also keeps
the account current as charges accrue in each subsequent billing period.
If a residential customer fails to comply with an amortization agreement,
the City shall not discontinue service without giving notice to the
customer at least 48 hours prior to discontinuance of the conditions
the customer is required to meet to avoid discontinuance, but the
notice shall not entitle the customer to further investigation by
the City.
(Ord. 96-14 § 2, 1996)
Except in emergency situations covered by Section
14.08.119.5, at least 10 days before discontinuing nonresidential service, the City shall provide the customer with a written notice which shall specify the reason for the proposed discontinuance and inform the customer of the procedure for and the availability of the opportunity to discuss the reason for the proposed discontinuance with a City representative who is empowered to review disputes, to rectify errors and to settle controversies pertaining to such proposed discontinuance of service. The name and phone number of such representative shall be included in any such notice of proposed discontinuance given to a customer.
(Ord. 96-14 § 2, 1996)
The City shall make available to its residential customers who are 65 years of age or older, or who are dependent adults as defined in
Welfare and Institutions Code Section 15610(b), a third-party notification service, whereby, in addition to the notification provided pursuant to Section
14.08.112, the City will attempt to notify a person designated by the customer to receive notification when the customer's account is past due and subject to discontinuance. The notification shall include information on what is required to prevent discontinuance of service. The residential customer shall make a request for third-party notification on a form provided by the City, and shall include the written consent of the designated third party. The notification does not obligate the third party to pay the overdue charges, nor shall it prevent or delay discontinuance of service.
(Ord. 96-14 § 2, 1996)
No water service shall be discontinued to any customer because
of any delinquency in payment on any Saturday, Sunday, legal holiday,
or at any time during which the City's business office is not
open to the public.
(Ord. 96-14 § 2, 1996)
Notwithstanding any other provision of law to the contrary,
water service may be discontinued immediately without notice for any
situation which presents an immediate health hazard to the public
water system. The water service shall be locked and remain inactive
until corrective action has been approved by the City. The City shall
attempt to contact the customer by telephone and shall mail a certified
letter to the customer as soon as reasonably possible to set forth
the reasons for the emergency.
(Ord. 96-14 § 2, 1996)
The water charges herein specified will be charged against vacant or untenanted buildings unless written notice of the vacancy and a request for discontinuance of service is made at the office of the City Clerk, in which case Section
14.08.100 hereof would apply and the meter disconnected. In the case of apartments or multiple dwellings its minimum rate shall apply when the individual unit vacant is served by a separate meter.
(Ord. 96-14 § 2, 1996)