A. 
The Merced County board of supervisors finds that the emergency care, treatment and/or transportation of persons requiring ambulance services are matters affecting the health and welfare of Merced County residents.
B. 
It is therefore declared the policy of the Merced County board of supervisors that emergency ambulance services be available 24 hours per day to all persons within the county of Merced and that the entities, vehicles and personnel which provide such services meet certain minimum standards and qualifications, as set forth in this chapter.
C. 
It is further declared to be the policy of the Merced County board of supervisors that all persons within the county of Merced have access to emergency ambulance services, regardless of their location within the county. This policy shall guide the board of supervisors, the emergency medical care committee (hereinafter EMCC), and the local emergency medical services agency (hereinafter LEMSA) in their respective duties under this chapter, including the designation of exclusive operating areas, the licensing and regulation of emergency ambulance services and the letting of any contracts.
D. 
It is further declared to be the policy of the Merced County board of supervisors in enacting the ordinance codified in this chapter that the local regulation and licensing/authorization of emergency ambulance services and specified special event medical services, including the granting of exclusive operating areas by the LEMSA, all as set forth herein, is done in recognition of, and pursuant to, the Emergency Medical Services System and Prehospital Emergency Medical Care Personnel Act as set forth in Division 2.5 of the California Health and Safety Code.
E. 
It is further declared to be the policy of the Merced County board of supervisors that, given the balance that exists between the cost of providing emergency ambulance services and available health care revenues for such service, the standards affecting the number and location of ambulances within any exclusive operating area shall be established by the LEMSA. No movement or positioning of ambulances, external to the selected provider of any such exclusive operating area, shall influence or otherwise affect the decisions of the LEMSA.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
As used in this chapter:
"Acute care setting" or "acute care facility,"
for the purpose of this chapter, means a general acute care hospital as defined in the California Code of Regulations, Title 22, Division 5, Chapter 1, Article 1, Section 70005, or a similar facility possessing a license for either comprehensive, basic or standby emergency services.
"Advanced life support"
means special services designed to provide definitive prehospital emergency medical care, including, but not limited to, cardiopulmonary resuscitation, cardiac monitoring, cardiac defibrillation, advanced airway management, intravenous therapy, administration of specified drugs and other medicinal preparations, and other specified techniques and procedures administered by authorized personnel under supervision of a base hospital as part of a local EMS system at the scene of an emergency, during transport to an acute care setting or facility, during interfacility transfer, and while in the emergency department of an acute care hospital until responsibility is assumed by the emergency or other medical staff of that hospital or while operating under standing medical orders as provided by the LEMSA medical director.
"Ambulance"
means any vehicle specifically constructed, modified, or equipped and used for the purpose of transporting sick, injured, convalescent, infirm, or otherwise incapacitated persons and which meets any and all state or federal licensing requirements and this chapter and contains the equipment and supplies necessary for the level of care provided.
"Ambulance company"
means any private or public entity or person operating one or more ambulances.
"Ambulance license"
means an ambulance license issued by the LEMSA certifying an ambulance as having complied with the provisions of this chapter.
"Ambulance service"
means that operational service provided by an authorized emergency vehicle, licensed as defined in this section, together with a crew meeting all qualifications relative to their level and type of service as defined by LEMSA policy and procedure, as well as Sections 1797.52 and 1797.60 of the California Health and Safety Code including the use of mandatory supplies and equipment to be carried by the vehicle as required by LEMSA policy.
"Attendant"
means an individual trained and qualified pursuant to state law, who is responsible for the operation of an ambulance and the care of the patients.
"Authorized registered nurse,"
is a mobile intensive care nurse (MICN) or mobile intensive care field nurse (MICFN) licensed as a registered nurse (RN), as defined in California Health and Safety Code Section 1797.56. The authorized registered nurse functions pursuant to Section 2725 of the California Business and Professions Code and has been authorized by the medical director of the LEMSA as qualified to provide prehospital advanced life support, to issue instructions to prehospital emergency medical care personnel within an EMS system, or to the public within a LEMSA-approved emergency medical dispatch (EMD) system according to standardized procedures developed by the LEMSA consistent with statewide guidelines established by the California EMS authority.
"Basic life support,"
as defined in California Health and Safety Code Section 1797.60, means emergency first aid and cardiopulmonary resuscitation procedures which, as a minimum, include recognizing respiratory and cardiac arrest and starting the proper application of cardiopulmonary resuscitation to maintain life without invasive techniques until the victim may be transported or until advanced life support is available.
"County"
is the county of Merced.
"County licensing agency"
is the Merced County department of public health, referred to in this chapter as the local emergency medical services agency (LEMSA).
"Critical care transport"
means an interfacility transport of a patient that, due to the nature of their illness or injury, requires special procedures or medication during the transport which exceeds the paramedic scope of practice.
"EMCC"
means the emergency medical care committee as appointed by the board of supervisors pursuant to California Health and Safety Code Section 1797.272.
"EMT-I"
means "emergency medical TI," as defined in California Health and Safety Code Section 1797.80.
"EMT-P," "emergency medical technician paramedic," "paramedic" or "mobile intensive care paramedic"
as defined in California Health and Safety Code Section 1797.84 means an individual whose scope of practice is to provide advanced life support as defined in California Health and Safety Code Section 1797.52.
"Exclusive operating area" or "EOA"
as defined in California Health and Safety Code Section 1797.85 means an EMS area or subarea defined by the Emergency Medical Services Plan for which a local EMS agency, upon the recommendation of the county, restricts operations to one or more emergency ambulance services or providers of limited advanced life support or advanced life support as shown on the map depicting "Exclusive Operating Areas" on file in the office of the LEMSA.
"Interfacility transport"
means the transportation of a patient between acute care facilities or between an acute care facility and a non-acute care setting. Interfacility transports shall only be performed by an emergency ambulance service, licensed and authorized as described in this chapter, unless an alternate form of transport is authorized by a policy of the LEMSA.
"LEMSA director"
means the Merced County director of public health or other designated official as determined by the Merced County director of public health.
"Licensee"
means any person to whom a county ambulance license to operate has been issued by the LEMSA pursuant to the provisions of this chapter.
"Local EMS agency," or "LEMSA,"
as defined in California Health and Safety Code Section 1797.94, means the agency, department, or office having primary responsibility for administration of emergency medical services in a county and which is designated pursuant to California Health and Safety Code Section 1797.200.
"Medical control"
means the medical management of the emergency medical services system pursuant to California Health and Safety Code Section 1798 et seq.
"Medical director"
as defined in California Health and Safety Code Section 1797.202 means the medical director of the LEMSA, a full or part-time California licensed physician employed or contracted by the county for the purpose of providing medical control and direction to the EMS system.
"Non-acute care setting"
means a physician's office, clinic, convalescent or extended care facility, care home, patient's residence, or a freestanding diagnostic or therapeutic facility.
"Normal business hours"
means the usual and customary hours of operation in which a business is operated, and may include any time for those businesses operating 24 hours a day, seven days a week.
"Person"
means any individual, firm, partnership, association, corporation, company, or group of individuals acting together for a common purpose or organization of any kind, including any governmental agency other than the United States.
"State EMS guidelines"
means guidelines promulgated by the California Emergency Medical Services Authority (hereinafter EMSA) regarding recommendations and minimum standards for operation of an emergency medical services system.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
The Merced County department of public health is designated as the LEMSA.
B. 
The LEMSA and its director shall have the powers and duties as set forth in the Emergency Medical Services System and Prehospital Emergency Medical Care Personnel Act, as set forth in Division 2.5 of the California Health and Safety Code.
C. 
The EMCC shall serve as an advisory committee to the board of supervisors and the LEMSA on emergency medical services related matters.
D. 
Pursuant to California Health and Safety Code Section 1797.274 the EMCC shall, at least annually, review the operations of the emergency ambulance services operating within the county and the medical care offered within the county, including programs for training large numbers of people in cardiopulmonary resuscitation and lifesaving first aid techniques and the first aid practices in the county.
E. 
Pursuant to California Health and Safety Code Section 1797.276 the EMCC shall, at least annually, report to the California EMS authority, and the LEMSA its observations and recommendations relative to its review of the ambulance services, emergency medical care, and first aid practices, and programs for training people in cardiopulmonary resuscitation and lifesaving first aid techniques, and public participation in such programs in that county. The emergency medical care committee shall submit its observations and recommendations to the county board of supervisors which it serves and shall act in an advisory capacity to the county board of supervisors which it serves, and to the LEMSA, on all matters relating to emergency medical services as directed by the board of supervisors.
F. 
The EMCC shall engage in other advisory duties outlined in the EMCC bylaws as adopted by the board of supervisors.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
The LEMSA shall, pursuant to, and in compliance with, California Health and Safety Code Sections 1797.85 and 1797.224 and subsection B of this section, designate one or more exclusive operating area (hereinafter EOA) within the county wherein all emergency ambulance services are restricted to one provider thereof.
B. 
The LEMSA shall periodically review the designated EOA and recommend to the board of supervisors changes in the EOA as may be required to assure the policies of this chapter are carried out. The board of supervisors shall, after receiving the recommendation, forward its recommendations regarding the EOA to the LEMSA director.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
An emergency ambulance service provider operating or proposed to operate within an EOA shall enter into an authorizing provider agreement with the LEMSA. Such agreement shall delineate the responsibilities, conditions, stipulations and performance standards upon which their authorization to provide such services shall be contingent.
B. 
The LEMSA director, in consultation with the LEMSA medical director, shall approve a dispatch protocol under which all calls for ambulance service shall be medically prioritized with the ambulance dispatch priority coordinated so that appropriate Advanced Life Support (ALS) or Basic Life Support (BLS) ambulance coverage to all exclusive operating areas is achieved. The ambulance service shall observe and follow this protocol.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
Periodically at a time interval determined by the LEMSA, and in accordance with state regulations and the California EMS authority's responsibility to review and approve procurement documents consistent with its legal authority, the LEMSA shall undertake a competitive process to select the ambulance service provider for any EOA established within the county. The LEMSA shall enter into a performance-based provider agreement with the selected ambulance service provider.
B. 
The procurement process and documents used in the procurement shall provide for a definitive process for protests and appeals. Only entities which were non-successful proposers shall have standing to file protests.
C. 
A competitive process may be initiated at any time that a current EOA provider fails to meet the requirements of its provider agreement with the LEMSA and formal action is taken by the LEMSA director to terminate said agreement.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
The LEMSA director or designee shall have the right to perform unannounced inspections of the ambulance vehicle(s), and/or equipment, of any applicant for a license, or of a licensee, during normal business hours for the purpose of determining compliance with the provisions of this chapter, and/or any other applicable state, federal or local laws or regulations. No new ambulance units shall be placed in service prior to a satisfactory inspection performed by the LEMSA.
B. 
The LEMSA director or designee shall have the right to inspect any and all records of ambulance service providers to ensure compliance with the provisions of this chapter, and/or any other applicable state, federal or local laws or regulations.
C. 
The LEMSA director shall inform the EMCC of any incident where a licensee has been deemed to be substantially out of compliance with the provisions of this chapter and has failed to take corrective action after being requested to do so by the LEMSA director.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
It is unlawful for any person or entity to engage in, or represent themselves to be engaged in, the ambulance service business, or to provide emergency ambulance service unless such person or entity has executed an authorizing provider agreement with the LEMSA and been issued and possesses a valid emergency ambulance service license issued by the LEMSA pursuant to this chapter and applicable federal and/or state laws and regulations.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
Any person or entity required by this chapter to possess an ambulance license who transports a person by ambulance without a valid ambulance license issued by the LEMSA pursuant to this chapter is guilty of a misdemeanor, the penalty for which shall not exceed six months in jail or a fine of $1,000, and/or an infraction, the penalty for which shall be a fine, to be assessed and levied by the LEMSA, equal to the total amount charged by the person or entity for all transports made while the person or entity was not licensed.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
The licensing requirements of this chapter shall not apply to an owner or operator of an ambulance company or to a driver or attendant thereof, when:
1. 
The ambulance business or service is rendering assistance to licensed ambulances during a major catastrophe or emergency and the licensed ambulances of the county are insufficient or unable to cope with the emergency medical needs of county residents and/or visitors.
2. 
The ambulance service is operated by an agency of the United States or the county of Merced.
B. 
In addition, any person or entity required to be licensed pursuant to this chapter who is under the jurisdiction of another LEMSA and who provides only intermittent services within Merced County, may apply to the LEMSA for an exemption from the licensing requirements of this chapter. If, in the judgment of the LEMSA, the operations of the applicant within Merced County are not significant enough to warrant the issuance of a license under this chapter, in such instances, the LEMSA director may grant an exemption from the license requirements of this chapter.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
Any person or entity licensed to provide ambulance services at the time the ordinance in this chapter is enacted shall, within 90 days after the effective date of said ordinance, comply with all applicable provisions of this chapter. Any violation of any of the standards or other regulatory provisions set forth in this chapter or of any federal or state law or regulation during the above 90 day period may be grounds to deny the issuance or reissuance of a license sought pursuant to this chapter.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
Any person or entity providing medical coverage at special events within Merced County utilizing ambulances or personnel licensed or certified in accordance with California Health and Safety Code, Division 2.5 shall ensure that they are licensed in accordance with and are in compliance with the policies and procedures of the LEMSA regarding such special event operations.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
Application for an ambulance transport license shall be made by providing such information and data as may be required by the LEMSA on forms supplied by that agency and paying to the LEMSA a license application fee, as established by a fee schedule ordinance adopted by the county board of supervisors.
1. 
Providers operating under an authorizing contract with the LEMSA that perform services infrequently within this jurisdiction, and whose services are considered to be critical to the provision of emergency medical services, may make a request to the LEMSA director for a waiver of the above referenced license fee. The LEMSA director shall either grant or deny the request for waiver.
B. 
The LEMSA shall issue the appropriate license to the applicant if the LEMSA determines, upon reasonable investigation and inquiry, that the applicant, its personnel, equipment, vehicles and proposed areas of service meet the requirements of this chapter, and all applicable federal, state and/or local standards or regulations and are not in conflict with the provisions of existing EOA specifications.
C. 
All licenses issued under this chapter by the LEMSA shall be valid until revoked or voluntarily surrendered. Provided the licensee remains in compliance with all contractual requirements and federal, state and local laws, regulations and policies and procedures, the licensee shall pay to the LEMSA an annual license renewal fee as established by a fee schedule ordinance adopted by the county board of supervisors.
D. 
Annually, the LEMSA shall review the performance of all licensees and shall conduct whatever further inquiry or investigation it deems appropriate to determine whether the licensee's operations, personnel, equipment, and vehicles continue to be in compliance with the policy and requirements of this chapter, their contractual agreement with the LEMSA, and all applicable federal, state and local laws, standards and regulations.
E. 
If the LEMSA determines that a licensee has not been, or is not, in substantial compliance with this chapter, their contractual agreement with the LEMSA and/or all applicable, federal, state and local laws and regulations, the LEMSA shall take whatever steps it deems necessary, including license revocation, to address the licensee's deficiencies. In such event, the licensee shall have the appeal rights set forth in this chapter or their contractual agreement with the LEMSA.
F. 
Nothing in this chapter is intended to, and shall not, prevent the LEMSA from revoking a license issued pursuant to this chapter if the LEMSA director determines that the continued operation by the licensee threatens or jeopardizes the public health and safety in Merced County.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
Standards for Ambulances and Equipment. All vehicles and equipment utilized in the provision of emergency medical care, treatment and transportation within the county shall meet the applicable requirement of this chapter and all applicable federal, state and local regulations, statutes, policies and procedures. No license may be issued until the LEMSA determines the vehicle and equipment used, or intended to be used, by the applicant or licensee and the providing of emergency medical care, treatment and transportation meets the requirements of this chapter and all applicable federal, state and local regulations, statutes, policies and procedures.
B. 
Standards for Critical Care Transport Ambulances (CCTA). For the purpose of this chapter, a CCTA shall be considered an ALS ambulance, subject to the same provisions and restrictions for emergency ambulance service as provided herein. In addition, CCTA provider services shall be in compliance with the policies and procedures required by the LEMSA for their operation.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
No provider of emergency ambulance service shall operate within the county and no license will be issued by the LEMSA pursuant to this chapter to such provider, unless:
A. 
The persons employed or authorized by the provider to operate the vehicles used to provide such services have been licensed or certified by the appropriate licensing or certifying authority to operate said vehicles and possess valid licenses or certificates.
B. 
The persons employed or authorized to act as attendants in the vehicles providing emergency ambulance services are licensed at the paramedic level and certified at the emergency medical technician I level as those terms are respectively defined in Sections 1797.84 and 1797.80 of the California Health and Safety Code.
C. 
The provider or license applicant has the capability and resources to provide its services at the advanced life support level, unless otherwise allowed by this chapter or authorized by the LEMSA.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
The LEMSA shall establish performance standards for ambulance services operating within the county. Part of the performance requirements will include ambulance response times based on call and population density (call volume and population density in a defined area), road infrastructure, and the acuity level of the call. The response time performance requirements, population density zones (i.e., rural, urban, high call density, low call density, etc.), and maps of the affected areas will be maintained on file at the LEMSA.
B. 
The LEMSA shall establish other performance requirements regarding provider reporting, quality improvement activities, etc. These performance requirements will be incorporated in the ambulance provider agreement with the LEMSA.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
No ambulance transport service license shall be issued under this chapter, and no ambulance transport service shall operate in the county, unless there is at all times in force and effect insurance coverage, issued by an insurance company licensed to do business in the state of California, covering each and every ambulance transport vehicle owned or operated by or for, the applicant or licensee, providing for the payment of damages as follows:
1. 
For injury to, or death of, individuals which injury or death is the result of any cause for which the owner of the ambulance transport vehicle would be liable, regardless of whether the ambulance transport vehicle was being driven by the owner or his or her agent;
2. 
For the loss of, or damage to, the property of another, including personal property, under like circumstances, and under such terms as may be required in regulations promulgated by the LEMSA;
3. 
For injury or death resulting from malpractice, error, or mistake on the part of the ambulance provider, or their employees or agents in rendering or failing to render professional services.
B. 
Liability policy limits shall not be less than three million dollars ($3,000,000.00) combined single limit and the policy shall be endorsed naming the county, its officers, agents, and employees and the LEMSA as additional insured's under such policy.
C. 
In the case of air ambulance operations, liability policy limits shall not be less than twenty million dollars ($20,000,000.00) combined single limit and the policy shall be endorsed naming the county, its officers, agents, and employees and the LEMSA as additional insured's under such policy.
D. 
Worker's compensation insurance in a form and amount as required by state law.
E. 
A certificate of insurance shall be submitted to the LEMSA by the license applicant prior to issuance of any ambulance transport service license. The certificate shall show the periods covered, the limits of liability, the expiration date of the policy, and shall state that the insurer shall provide the LEMSA with at least 60 days' notice of the cancellation or non-renewal of the policy.
F. 
In the event a license is issued pursuant to this chapter and thereafter the licensee's insurance coverage is canceled in whole or in part or is not renewed, the license shall be deemed automatically suspended and the licensee shall not operate under said license until the insurance coverage is restored to the levels set forth above.
G. 
Operation of the ambulance service during the time the license is suspended pursuant to this section shall constitute an infraction, the penalty for which shall be the same as set forth in Section 9.44.070, concerning operation without a license.
H. 
The licensee shall immediately notify the LEMSA of such loss of coverage. If, within 60 days of such cancellation or non-renewal, the licensee has not regained the insurance coverage required by this chapter, the LEMSA director shall revoke the license.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
For the purpose of determining whether a licensee is in compliance with the provisions and policy of this chapter, the standards adopted pursuant thereto, and/or any applicable federal, state or local law or regulation, or the specific provisions of any license issued by the LEMSA, the licensee shall allow the county or the LEMSA or their designated representatives access, at reasonable times and places, to whatever books and rec-ords, financial and/or non-financial, of the licensee that are deemed necessary by the county or the LEMSA or their representative, to determine the costs and revenues, actual or projected, incurred in providing services regulated under this chapter or by Division 2.5 of the California Health and Safety Code.
B. 
For the purpose of determining the ability of a licensee under this chapter to fulfill requirements of contracts established between the county and/or the LEMSA, the licensee shall allow the county or the LEMSA, or their designated representatives access, at reasonable times and places, to whatever books and records, financial and/or non-financial, of the licensee that are deemed necessary by the county or the LEMSA or their representative.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
In the event the LEMSA director determines that the health and safety of the residents of Merced County is threatened or jeopardized, the LEMSA director shall take such action as he or she determines is reasonably necessary to alleviate that threat. Such action includes, but is not limited to, temporary relocation, reassignment, or dissolution of exclusive operating areas, and temporary substitution of a dispatch system with another emergency dispatch system, or temporary replacement of emergency ambulance service providers.
B. 
Before taking any such temporary action, the LEMSA director shall make and document findings concerning his or her decision and the factors leading thereto.
C. 
When any such temporary order or action remains in effect for more than 48 hours any licensee adversely effected thereby shall have the right to appeal the action pursuant to Section 9.44.190(H). A licensee shall have no right of appeal if the temporary action taken by the LEMSA director is terminated within 48 hours of its imposition.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
A. 
Unless an alternate process is specified in a provider agreement between the LEMSA and a provider, the LEMSA director, upon independent investigation, may revoke any license issued pursuant to this chapter, or deny the application for same, of any person or entity who has not complied with all the applicable requirements of this chapter, or of Division 2.5 of the California Health and Safety Code, or of Titles 13 and/or 22 of the California Code of Regulations, or any other applicable federal, state, or local law or regulation.
B. 
The LEMSA may revoke or suspend a license issued pursuant to this chapter if any person authorized or required by such license to provide emergency ambulance service does not provide, or is not lawfully certified or licensed to provide, such care at the levels set forth in Section 9.44.130.
C. 
The LEMSA may deny the application of any person or entity who is not certified or licensed, or who does not have employees certified or licensed to provide emergency medical care at the levels set forth in Section 9.44.130.
D. 
The LEMSA may revoke or suspend any license issued under this chapter, or deny any application for any license authorized to be issued under this chapter, of any person or entity if any vehicle covered, or to be covered, by such license fails to meet the requirements and standards of this chapter and of any applicable federal, state, or local law or regulation.
E. 
Emergency Suspension. The LEMSA director may immediately suspend a license for any violation of this chapter or of any applicable state, federal or local law or regulation if the LEMSA director finds that the violation(s) is serious and poses an imminent threat to the public health and safety. Any person or entity adversely affected by such emergency suspension may appeal such action pursuant to Section 9.44.190(H) of this chapter.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)
Except in the case of an emergency or temporary license suspension undertaken pursuant to Section 9.44.180(E), or in the case of licensed ambulance providers when an alternate procedure is specified within their provider agreement with the county, a license issued pursuant to the provisions of this chapter may be suspended or revoked only after the following procedures have been followed:
A. 
Upon an alleged violation of any of the provisions of this chapter or other applicable laws and/or regulations, or provider agreements, the LEMSA shall file with the board of supervisors a notice of intent to revoke, suspend or modify license. This notice shall include:
1. 
A statement of charges, specifying that acts or omissions alleged to constitute the violation(s) has occurred, and a reference to the sections of this chapter or other law or regulation or provider agreement alleged to have been violated;
2. 
A recommendation by the LEMSA director whether to revoke, suspend, or modify the license in question and a statement of reasons for such recommendation.
3. 
A statement outlining the appeal process.
B. 
Within five working days of receipt of the notice of intent, the board of supervisors or designee shall serve a copy of the notice of intent upon the licensee by certified or registered mail addressed to the licensee at the place of business as shown on the license application. Service of the notice shall be completed when the notice of intent is deposited in the mail as set forth above.
C. 
If the licensee wishes to appeal the proposed action, the licensee shall, within 10 days after service of the notice of intent, file a written request with the board of supervisors or designee for a hearing with a designated hearing officer.
D. 
Upon receipt of a timely request for a hearing, the hearing officer shall arrange a date, time, and place for a hearing on the appeal. Notice thereof shall be given by the hearing officer to the licensee who is appealing the proposed action and the LEMSA, by certified or registered mail.
E. 
At a hearing convened pursuant to this chapter, the hearing officer shall hear and consider evidence and argument relevant to the matters alleged by the LEMSA director in the notice of intent as may be presented by the licensee and the LEMSA director or designee. In receiving such evidence, the hearing officer shall not be bound by the statutory laws of evidence but shall, to the degree possible, insure that the evidence it hears is accurate, credible, and truthful.
F. 
At the conclusion of the presentation of all evidence and argument, the hearing officer shall retire to consider the merits of the appeal and shall, within three working days of the hearing, issue a written decision either upholding, vacating, or modifying the action proposed by LEMSA director. The decision shall identify the evidence in support of, and the reason for, the decision rendered. If the hearing officer has determined that the allegations set forth in the notice of intent are true or substantially true, the hearing officer shall direct the LEMSA to revoke, suspend, or modify the license. The determination of the hearing officer shall be final.
G. 
If no request for an appeal hearing is received by the board of supervisors or designee from the licensee within 10 days after service of the notice of intent or in the event of an emergency suspension, within five days after the suspension, the appeal shall be deemed waived and the charges admitted. The LEMSA may thereupon suspend or revoke the license.
H. 
Appeals of Emergency Action. In the event a licensee has, and wishes to invoke, the appeal rights set forth in Section 9.44.180(E) of this chapter, the affected licensee shall deliver a written notice of appeal to the LEMSA director within five days after the temporary action of the LEMSA director goes into effect. Upon timely receipt of such notice of appeal, and within three working days therefrom, the LEMSA shall secure a hearing officer who shall proceed in accordance with this section. The hearing officer shall, within three working days following the hearing, render a decision upholding, terminating, or modifying the action taken by the LEMSA director, which decision shall be final.
(Ord. 1911 § 1, 2013; Ord. 1925 § 1, 2014; Ord. 1977 § 1, 2019)