For the purposes of this chapter, the following words and phrases shall have the following meanings ascribed to them unless otherwise noted:
"Automobile for hire"
means and includes every motor vehicle of private appearance not equipped with a taximeter and which is operated and hired from a public or a private garage only, and the destination and route of which are under the control of the passengers being carried therein, for a compensation which is fixed in accordance with the distance traveled, waiting time or both. No automobile for hire shall be painted a distinctive color for the purpose of identification.
"Commission"
means the transportation and parking commission.
"Dial-a-ride vehicle"
means and includes every motor vehicle which has a distinct color or commercial appearance used in the business of carrying passengers to various destinations; and which is hired from a public or private garage by one or more persons; to varying destinations and routes which are under the joint control of the driver and the passengers being carried therein; for a compensation which is fixed in accordance with the distance traveled by zone.
"Director of public works"
means the director of public works or his or her designee.
"Driver"
means and includes every person who drives or is in actual physical control of any automobile for hire, dial-a-ride vehicle, jitney, nonemergency medical vehicle, or taxicab.
"Jitney"
means and includes every motor vehicle of a distinct color or commercial appearance used in the business of carrying passengers; and which is hired from any fixed stand or location, or is hailed; and which travels along a fixed route; for a compensation which is fixed in accordance with the distance traveled.
"Motor vehicle"
means every self-propelled vehicle used for transportation of persons over the public highways otherwise than upon fixed rails or tracks.
"Nonemergency medical vehicle"
means every vehicle, operated or hired from a public or private garage for a fixed compensation and used for the transportation of the sick, injured, invalid, convalescent, infirm or otherwise incapacitated persons whose medical conditions require medical transportation services but do not require emergency services or equipment during transport.
"Owner"
means and includes every person owning or directing the general operation of any automobile for hire, dial-a-ride vehicle, jitney, nonemergency medical vehicle, or taxicab for hire.
"Public convenience and necessity"
means fitting or suited to the public need; there is both a present and future apparent reasonable need for use of the service, and the public highways and public welfare are not unduly burdened by such service. A case of "public convenience and necessity" exists where a transportation business is ready, able and willing to serve the public generally without discrimination, with reasonable efficiency, at a reasonable price, and which includes the criteria set forth under Section 5.68.090 of this chapter.
"Substantially located"
shall have the same meaning as defined in Government Code Section 53075.5, or any successor legislation.
"Taxicab"
means and includes every motor vehicle of a distinct color or commercial appearance used in the business of carrying passengers in vehicles designed for carrying not more than eight persons; and which is rented from a public or private garage or any fixed stand or location, or is hailed, the destination and route of which are under the exclusive control of the passengers being carried therein.
"Taxicab stand"
means and includes a public place alongside the curb of a street or elsewhere in the city which has been designated by the director of public works as reserved exclusively for the use of taxicabs.
"Taximeter"
means and includes a mechanical or electronic instrument or device by which the charge for hire of a passenger-carrying vehicle is mechanically or electronically calculated and registered, either for distance traveled, or for waiting time or both, and upon which such charge is indicated by means of figures.
(Ord. 5972 § 5, 9-14-2021)
Every owner and driver who is substantially located within the city shall obtain a permit as required by this chapter. In addition, a separate license shall be obtained for every motor vehicle operated pursuant to this chapter.
(Ord. 5972 § 5, 9-14-2021)
No person shall operate or cause to be operated at any point in the city any automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle, or taxicab, for a taxicab company substantially located within the city, without having first procured a valid owner's permit, a valid driver's permit to the driver thereof, and a valid city-issued vehicle license for each vehicle, as provided in this chapter.
(Ord. 5972 § 5, 9-14-2021)
Any owner or driver requiring a license or permit pursuant to this chapter who does not obtain such license or permit shall be subject to a civil penalty equal to one and one-half times the applicable license or permit fee, or one hundred dollars, whichever is greater. The civil penalty shall be in addition to, and not in lieu of any other penalties provided by this code. This section shall not be construed so as to require the issuance of any permit or license under this chapter.
(Ord. 5972 § 5, 9-14-2021)
No owner's permit, driver's permit, or vehicle license shall be required of the following:
A. 
Any taxicab company which is not substantially located within the city;
B. 
Any operations for which a certificate of convenience and necessity has been granted by the California Public Utilities Commission, California Highway Patrol, or other state agency;
C. 
Any vehicle which only transports a passenger or passengers from a point outside of the city to a destination within the city;
D. 
Any vehicle which only transports a passenger or passengers through the city while en route to a destination outside of the city; or
E. 
Ambulances as defined in Title 13, California Code of Regulations Section 1100.2(a) or as that section may be subsequently amended.
(Ord. 5972 § 5, 9-14-2021)
A. 
An owner desiring to operate additional vehicles over and above the number currently approved shall submit an application therefor to the community development department setting forth all of the information required by this chapter in an original owner's permit application. Applications for additional vehicles must be made during the application acceptance period as described in subsection 5.68.070(A). All applications may be granted or denied in whole or in part, and conditions may be imposed pursuant to the procedure and conditions set forth in this chapter.
B. 
Applications for any additional vehicles for non-emergency medical vehicles shall be considered by the director of public works. All applications for any additional automobiles for hire, dial-a-ride vehicles, jitneys or taxicabs shall be considered by the commission which shall hold a public hearing thereon. The commission's determination of applications for additional taxicab vehicle licenses shall be pursuant to Section 5.68.060.
(Ord. 5972 § 5, 9-14-2021)
A. 
There shall be a maximum number of taxicab vehicle licenses which may be issued by the city. The commission may on an annual basis review and adjust said maximum number of taxicab vehicle licenses permitted in the city based upon all of the following considerations:
1. 
The number of taxicabs already in operation as of July 1 of the current year;
2. 
Whether existing taxicab transportation is adequate to meet public convenience and necessity, as defined in Section 5.68.010.
3. 
The probable effect of increased service on local traffic conditions; and
4. 
The character, experience and responsibility of the applicant as determined through the application and background investigation.
B. 
The commission may determine the maximum number of taxicab vehicle licenses available to owner's permit applicants or applicants for additional vehicles for existing taxicab owners pursuant to Section 5.68.050, by using the following methodology:
1. 
In the event the city receives no more than one application for a taxicab owner's permit pursuant to Section 5.68.070 or for additional taxicab vehicle licenses pursuant to Section 5.68.050, the commission may award to said applicant any number of taxicab vehicle licenses up to and including 10% of the existing taxicab vehicle licenses currently issued and in use in the city as of July 1 of the year said application is under consideration but in no event shall the total number of taxicab vehicle licenses exceed the maximum amount established by the commission pursuant to this Section 5.68.060.
2. 
In the event the city receives two or more applications for new taxicab owner's permits pursuant to Section 5.68.070 or for additional taxicab vehicle licenses pursuant to Section 5.68.050, the commission may allocate among said applicants a total number of vehicle licenses up to and including 10% of the existing vehicle licenses currently issued and in use in the city as of July 1 of the year said applications are under consideration but in no event shall the total number of taxicab vehicle licenses exceed the maximum amount established by the commission pursuant to this section.
3. 
Any unallocated vehicle licenses may be available for allocation the following year and each successive year until all vehicles up to the maximum amount pursuant to this section are allocated.
(Ord. 5972 § 5, 9-14-2021)
A. 
Application Acceptance Period. Except for applications for special taxicab owner's permits pursuant to Section 5.68.100, all applications for owner's permits shall be submitted to the community development department during the application acceptance period which shall commence from the first day of July through and including the first day of August of each calendar year. Applications shall not be accepted after the expiration of said acceptance period unless the applicant demonstrates, to the director of public works for non-emergency medical vehicles or to the commission for automobiles for hire, dial-a-ride vehicles, jitneys, or taxicabs, by a preponderance of the evidence, that there is a current or immediate future anticipated need for new or additional service or that existing operators have failed to provide an adequate level of service. Upon a finding of good cause, the director of public works or the commission may accept such application outside the application acceptance period.
B. 
Additional Application Requirements. Applications for an owner's permit shall include the following information:
1. 
Business Address. Provide business address of location from which business will be conducted, where dispatch will be conducted and each location at which the business's vehicles will be garaged;
2. 
Vehicle Description. A description of each motor vehicle the applicant proposes to use, including, but not limited to: the number, make, model, model year and type of vehicle(s); the vehicle license number(s); and the vehicle identification number(s) if available. If such information is not available at the time that the application for an owner's permit is submitted to the community development department, the applicant shall submit such information to the community development department for certification prior to issuance of an owner's permit;
3. 
Color Scheme. A permanently applied color scheme, name, monogram or insignia which is not in conflict with, and does not imitate any color scheme, name, monogram or insignia in current use by another entity. Applicants must submit a mockup or photo of the color scheme and logo on a proposed vehicle;
4. 
Vehicle Storage. Show written proof of the street number and exact location of the public or private garage from which each vehicle shall be garaged. No more than one vehicle may be stored at each residential address and only off-street on private property at said residential address. Permittee shall not operate from a residence in the city without a valid home occupancy permit issued pursuant to Chapter 30.45 of this code.
5. 
Fare Schedule. A schedule of the rates of fares to be charged for carrying passengers. In the case of dial-a-ride vehicles, a map of fare zones shall also be filed, and in the case of jitneys, a map of the routes to be established shall be filed;
6. 
A resume showing the past experience of the applicant relating to the operation of the activity being requested and the name, address, telephone number and past experience of the person to be in charge of the premises or business;
7. 
Submit at least one professional reference;
8. 
A statement as to any and all existing owner's permits in other jurisdictions, copies of said owner's permits in each jurisdiction and the name, address, and telephone number of a representative of such jurisdictions where said owner's permits are held;
9. 
A statement as to any previous permit suspensions, denials, terminations, cancellations or revocations in any jurisdiction and an explanation of the circumstances regarding same;
10. 
The applicant's agreement to submit to a background investigation which shall be conducted by agencies deemed appropriate by the city;
11. 
Operating Plan. Except for non-emergency medical vehicle applicants, submit a detailed explanation of how business will be conducted containing at least the following information:
a. 
Staffing plan;
b. 
How vehicle dispatching will take place;
c. 
Where and how vehicles will be garaged and maintained; and
d. 
Names of any and all contractors, subcontractors, consultants and sub consultants and a detailed description of the services same will provide;
12. 
Applications for taxicab owners shall also contain a statement that each of the applicant's taxicabs shall be equipped with a taximeter which shall comply with Sections 5.68.200 through 5.68.230 of this chapter;
13. 
Statement of Public Convenience and Necessity. Except for non-emergency medical vehicles, submit at least one statement of public convenience and necessity as defined in Section 5.68.090 from a prospective customer who resides or does business within the city. Applicants may also submit any market research, business plan, or other information that demonstrates a need for their services;
14. 
Safety and Training Information. Submit a copy of any safety or training information provided to employees including drivers;
15. 
State whether the applicant has in force a controlled substance and alcohol testing program, and if so, submit a copy of same;
16. 
Applicant's agreement to make a diligent effort to provide a child passenger restraint system in compliance with Section 5.68.375 of this chapter.
(Ord. 5972 § 5, 9-14-2021)
A. 
Director of Public Works or Commission Determination.
1. 
Upon the director of public works' determination that an owner's permit application meets the requirements of this chapter, the director of public works shall promptly set a date for a public hearing to be held by the commission. Public notice of such hearing shall be given by publishing a notice thereof once in the city's official newspaper at least 10 days before the time of such hearing. Notice of such hearing shall also be given to all persons who currently possess valid owner's permits.
2. 
An application for a non-emergency medical vehicle owner's permit shall be investigated by the director of public works. Upon the director of public works' determination that such application meets the requirements of this chapter, the director of public works shall grant or deny such application in whole, in part, or conditionally, including, but not limited to, reducing the number of requested vehicles, reducing the term of the applicant's permit, or both.
B. 
Findings. The commission may grant an owner's permit for automobiles for hire, dial-a-ride vehicles, jitneys, or taxicabs in whole, in part, or conditionally including but not limited to reducing the number of requested vehicles, reducing the term of the applicant's permit, or both only if it finds all of the following:
1. 
That the application complies with all the terms and conditions of this chapter;
2. 
That the applicant has proven by a preponderance of the evidence that public convenience and necessity, as defined in Section 5.68.010, requires the operation of the vehicle(s) listed in the permit application. The commission may consider such factors as set forth in Section 5.68.090. The commission shall have the power to deny the granting of an owner's permit if public convenience and necessity does not require the same or for any reasonable cause which, in the commission's sound discretion, is contrary to the public welfare;
3. 
That in the case of a taxicab or automobile for hire or non-emergency medical vehicle owner's permit application, the vehicle(s) proposed for use by the applicant shall not exceed the vehicle age requirements set forth in Section 5.68.363 of this chapter.
C. 
Effective Date of Owner's Permits. For all vehicles, owner's permits shall become effective upon approval and findings of fact by the commission or the director of public works, the issuance of one or more driver's permits, and the certification by the director of public works that the vehicle(s) listed under the application comply with the requirements of Section 5.68.370 of this chapter.
D. 
Upon being granted an owner's permit; the applicant shall have 90 days from the date of commission or director of public works approval to install all the necessary equipment required by this chapter on the vehicle(s) listed under the application. Said 90 day time period is solely for the purpose of permitting the applicant time to expend the funds necessary to properly outfit said vehicle(s) and does not grant any right to operate said vehicle(s) prior to the director of public works' certification.
E. 
In the event a person possessing an owner's permit does not obtain all the vehicle licenses as allocated to said person by the commission or director of public works, within 90 days from the date of said commission or director of public works approval, said person is precluded from obtaining additional vehicles until the following application acceptance period. At such time, said person may apply for additional vehicles over the number in use by said person pursuant to the procedure set forth in Section 5.68.370 of this chapter.
F. 
If, upon inspection, the vehicle(s) described in the application are found to comply with the requirements of this chapter, the director of public works shall certify said vehicle(s), issue an owner's permit certificate pursuant to requirements and procedures in Section 5.04.050, but for a period of time not to exceed five years, and issue an annual vehicle license for each vehicle pursuant to Section 5.68.370 of this chapter.
G. 
All persons possessing owner's permits must apply for renewal permits within the application acceptance period pursuant to Section 5.68.070 within sufficient time so as to prevent such owner's permits from expiring.
H. 
If for any reason the director of public works denies certification of any vehicle(s) described in the applicant's owner's permit application, said owner's permit shall be deemed denied pursuant to Section 5.68.110.
I. 
All permittees shall provide written notice to the director of public works within 30 days of any change in the following:
a. 
Corporate status;
b. 
Business address;
c. 
Vehicle description;
d. 
Color scheme;
e. 
Vehicle storage location;
f. 
Fare schedule;
g. 
Insurance policies;
h. 
Corporate officers; and
i. 
Permit suspensions, denials, terminations, cancellations or revocations in any jurisdiction and an explanation of the circumstances regarding same.
(Ord. 5972 § 5, 9-14-2021)
A. 
For automobiles for hire, dial-a-ride vehicles, jitneys, or taxicabs, the commission, when considering findings for public convenience and necessity as set forth in Section 5.68.080, may consider, but is not limited to, the following factors:
1. 
Applicant meets all the requirements set forth in this chapter;
2. 
Applicant has provided sufficient proof of all of the following:
a. 
Experience in the business for which he or she is applying;
b. 
Meets the insurance requirements of this chapter;
c. 
Has a dispatch system sufficient to perform the services outlined in the application;
d. 
Has an effective safety training program for drivers;
e. 
Has the financial ability to acquire the vehicles necessary to comply with requirements set out in this chapter; and
f. 
Has proper storage facilities for such vehicles;
3. 
Evidence of having an owner's permit in good standing in other jurisdictions where applicant is currently permitted or has previously been permitted;
4. 
The scope of service to be provided by the applicant;
5. 
The reliability of the applicant's equipment;
6. 
Complaints on file with the community development department, public works department, or city clerk registered against the current operator(s);
7. 
Innovative proposals of service to the public presented by the applicant, including, but not limited to, guaranteed ride home programs, special services for the elderly and non-ambulatory persons and/or the use of vehicles utilizing clean fuel technology; and
8. 
Applicant has provided sufficient evidence demonstrating the need for additional service.
(Ord. 5972 § 5, 9-14-2021)
A. 
Notwithstanding any provision of this chapter or any other ordinance of the city, this section shall apply to a taxicab owner who desires a taxicab owner's permit to operate before, during or after a special event or in the wake of a local or state declared disaster.
B. 
In the event of a local or state declared disaster or special event as described herein, a person may apply for a taxicab owner's permit pursuant to the procedure set forth under this chapter, except that such person applying for a special permit hereunder need only comply with the following sections of this code: Sections 5.68.020, 5.68.030, 5.64.035, 5.68.070(B), 5.68.170 through 5.68.240, 5.68.290, 5.68.310, 5.68.360 and 5.68.380.
C. 
Any person desiring an owner's permit under this section shall submit an application therefor pursuant to Section 5.84.090(B), to the community development department. Upon receipt of the application, a copy shall be forwarded to the director of public works and the director of public works shall then place the application on the next available agenda for city council consideration. In the case of a local or state declared disaster, the application may be considered for immediate action by the city council at an emergency meeting pursuant to California Government Code, Section 54956.5. Same shall be acted upon by the city council without the necessity of a public hearing. It shall be left to the discretion of the city council to grant or deny any such permit and to limit the length of time any such permit shall be deemed valid. However, in no event shall any such permit be valid for a period in excess of 60 days. Nothing contained herein shall preclude an applicant from reapplying for a permit in the event of a local or state declared disaster or special event here under, for additional periods of time for the same event or during or after the same local or state declared disaster.
For the purposes of this section, the determination of what constitutes a special event shall be left to the discretion of the council. However, in order to guide prospective applicants and the council, special events include, but are not limited to, regional or local events calculated to draw a large number of people to either the city or the region, such as the Rose Bowl, World Cup Soccer tournament, or other local or regional events deemed to be of sufficient magnitude to warrant, in the council's sole discretion, the temporary need for additional taxicabs.
D. 
Upon approval of a permit hereunder, the director of public works shall cause such vehicle to be inspected to determine if same is safe to operate as a taxicab in Glendale. A fee for such inspection shall be imposed as established by resolution of the council. Upon passing inspection, the community development department shall issue a license for each vehicle.
(Ord. 5972 § 5, 9-14-2021)
A. 
The director of public works, in the case of non-emergency medical vehicles, or the commission in the case of automobiles for hire, dial-a-ride vehicles, jitneys or taxicabs, may deny an application for an owner's permit according to Section 5.04.050 or revoke or suspend an owner's permit according to Section 5.04.100 or if, based on substantial evidence, the director of public works or the commission finds any one of the following:
1. 
That a permittee or applicant for an owner's permit fails to comply with all the terms and conditions of this chapter; or
2. 
Any motor vehicle proposed to be operated is inadequate or unsafe, or fails to pass the director of public works' certification pursuant to Section 5.68.080 of this chapter; or
3. 
That the applicant has been convicted of a felony, violation of any narcotic law, or any penal law involving moral turpitude.
B. 
The director of public works or commission shall have the power to deny, revoke, or suspend any owner's permit if it finds based on substantial evidence, that the public convenience and necessity does not require the same or for any reasonable cause which, in its sound discretion, is contrary to the public welfare, including, but not limited to, the dispatching of an unlicensed or unpermitted driver or vehicle.
C. 
Conviction of any offense set forth in Sections 5.68.150(A) and 5.68.380 of this chapter shall constitute grounds for summary denial of an application for an owner's permit by the chief of police, city manager or director of public works, or any designee thereof. Except as otherwise provided, the exercise of such power shall be subject to the affected applicant or permittee having been given adequate notice and opportunity to be heard pursuant to Section 5.68.150(B).
D. 
Incomplete, incorrect or false information on an owner's permit application or renewal, whether or not the applicant intended to submit the application in such a manner. Such applicant shall not be entitled to reapply for an owner's permit for a period of one year from the date of denial or revocation.
(Ord. 5972 § 5, 9-14-2021)
Any person aggrieved by the denial, revocation, or suspension of an owner's permit, a permit for operating additional vehicles pursuant to Section 5.68.050 of this chapter, or from the denial of an application filed outside the acceptance period pursuant to Section 5.68.070(A), may appeal the decision pursuant to this chapter. Appeals of a decision of the director of public works regarding any non-emergency medical vehicle permits or applications shall be made to the commission, and there shall be no right of appeal thereafter. Appeals of a decision of the commission regarding any automobile for hire, dial-a-ride vehicle, jitney or taxi permits or applications shall be made to the city council. All appeals shall be made within the time and the manner provided in Chapter 2.88 of this code.
(Ord. 5972 § 5, 9-14-2021)
A. 
Any driver desiring to obtain a driver's permit required by Section 5.68.030 shall make application therefor to the community development department according to application requirements and procedures in Section 5.04.050. Non-emergency medical vehicle drivers shall meet the requirements of this chapter in addition to any other requirements or regulations pursuant to state law.
B. 
Applications for a driver's permit shall include the following additional information:
1. 
Three recent photographs (2″ x 2″ head and shoulders) of applicant taken within one year immediately preceding the filing of the application;
2. 
The applicant's name, age, business and residence addresses and telephone numbers;
3. 
The applicant's past experience in operating automobiles;
4. 
The names and addresses of the applicant's current employer and previous employers during the preceding three years;
5. 
A copy of the applicant's valid California driver's license;
6. 
For non-emergency medical vehicle drivers, a verified copy of the applicant's valid adult CPR and emergency first-aid certificates;
7. 
A statement as to whether a driver's license has ever been issued to the applicant by any other state or governmental agency and whether any driver's license issued to the applicant has ever been suspended or revoked;
8. 
Convictions, if any, in any court of law;
9. 
A signed agreement to submit to a background investigation and a local warrant check;
10. 
A set of fingerprints reviewed and approved by the community development department;
11. 
The name and address of the owner of the vehicle;
12. 
The endorsement of the applicant's employer if the applicant is not self-employed;
13. 
A copy of the applicant's driver's record from the California Department of Motor Vehicles;
14. 
Such additional information as may be required.
C. 
Prior to operation of a taxicab and as a condition for application approval and annual permit renewal, driver's permit applicants shall comply with the following mandatory controlled substances and alcohol testing certification program.
1. 
Applicants shall annually test negative for alcohol and for each of the controlled substances as specified in Government Code Section 53075.5(b)(3)(A). Except as set forth in subsection (C)(2) of this section, testing shall be completed within 30 days prior to the date of application at a certified drug testing laboratory acceptable to the community development department. As used in this section, a negative test for alcohol means an alcohol screening test showing a breath alcohol concentration of less than two one-hundredths (0.02) percent.
2. 
Any negative test result from another jurisdiction shall be accepted for one year from the date of the administration of the test as meeting the requirement for yearly permit renewal testing if the applicant has not tested positive subsequent to a negative result. However, a negative test result from another jurisdiction shall only be accepted from renewal applicants and not from new applicants.
3. 
In the case of a self-employed independent applicant, copies of the original test results shall be reported directly to the community development department, who shall notify the taxicab owner or leasing company of record, if any, of the test results. In all other cases, the results shall be reported directly to the employing taxicab owner, who shall be required to notify the city in writing of all results.
D. 
A driver's permit shall be effective for one year from the date of issuance. Applications for renewal shall be made with the community development department not later than 30 days prior to the expiration date. Fingerprinting shall be required upon initial application and every three years thereafter.
E. 
In addition to any other remedy or penalty provided in this code, any person or corporation which fails to submit an application for renewal of a driver's permit within the time limit prescribed in this section shall be charged a late renewal fee, which fee shall be established by resolution of the city council pursuant to Section 5.68.020(B). This fee shall be in addition to any other remedy or penalty provided for elsewhere in this code.
F. 
The driver's permit shall become void upon termination of employment. The employer shall notify the city upon termination of employment. The driver shall return the permit to the city upon termination of employment.
(Ord. 5972 § 5, 9-14-2021)
Any person who has applied for a driver's permit pursuant to Section 5.68.120 of this chapter and has tested negative on a controlled substance and alcohol test pursuant to Section 5.68.120(C), shall, upon request therefore, be permitted to temporarily operate a motor vehicle under this chapter for a period not to exceed 120 days. The temporary privilege shall be issued after a review of California Department of Motor Vehicles records, local police records and, when applicable, out-of-state motor vehicle operator records, to determine whether the applicant is properly licensed and a competent person to temporarily operate an automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab. Temporary permission to operate a motor vehicle pursuant to this chapter shall be evidenced by a person's application receipt marked by the director of public works as temporary. Any temporary driver's approval shall, for all purposes, have the same force and be subject to the same conditions as any driver's permit issued under this chapter.
(Ord. 5972 § 5, 9-14-2021)
Every driver's permit issued by the director of public works shall set forth the name of the driver, the driver's photograph and the name of the owner of the vehicle which the driver shall use. Such permit shall be valid only so long as the driver continues in the employ of or other business relationship as driver for such owner. Driver permits shall not be transferrable from one employer to another. Each driver's permit shall be displayed conspicuously in the rear passenger compartment of the vehicle used by the driver. Upon the termination of such employment or business relationship, the driver shall forthwith surrender his or her driver's permit to the director of public works.
(Ord. 5972 § 5, 9-14-2021)
A. 
Grounds for Denial, Suspension or Revocation. In addition to violations of any provision in this chapter, the following offenses shall constitute grounds for denial, suspension or revocation of any temporary or permanent driver's permit issued pursuant to this chapter. Where convictions are required, a plea of nolo contendere or a plea of guilty for the purposes of this chapter shall be deemed the same as a conviction. Nothing in this section shall prevent the chief of police, city manager, director of public works, or any designee thereof, from suspending, denying or revoking a driver's permit for reasons other than those listed within this section if, in his or her sound discretion, the exercise of such permit constitutes a substantial risk to the safety or welfare of the public.
1. 
The following offenses shall constitute grounds for immediate suspension as set forth in subsection (B)(2) of this section. There shall be no right of appeal:
i. 
Status as a registered sex offender pursuant to Penal Code Section 290;
ii. 
Conviction of possession of any controlled substance or narcotic within the last 10 years;
iii. 
Conviction of the following offenses within the last seven years: Vehicle Code Sections 14601.3, 14601.4, 14601.5, 20001, 20003, 20004, 23104, 23153, Penal Code Sections 118, 192, 529.5 and any felony listed in the Penal Code including those charged as misdemeanors pursuant to Penal Code Section 17(b)(4);
iv. 
Conviction of the following offenses within the last three years: Vehicle Code Sections 31, 12500, 14601, 14601.1, 14601.2, 20002, 23103, 23152 and 23220;
v. 
Conviction of any violation of this chapter within the last three years and no more than one such violation within 12 months prior to the date of application;
2. 
Conviction of any crime involving moral turpitude;
3. 
A driving history indicating convictions of three or more moving violations within the last three years with two or more of such convictions occurring within the last 12 months from the date of the application. There shall be no right of appeal;
4. 
Two or more accidents where the applicant was found to be at fault as indicated by records of the California Department of Motor Vehicles, and at least one such finding occurring within 12 months prior to the date of application. There shall be no right of appeal;
5. 
Physical or mental incapacity to safely operate any vehicle governed by this chapter. Such incapacity may include, but shall not be limited to, the driver's previous history of controlled substance or alcohol abuse, or both. The determination of physical or mental incapacity may be reconsidered upon a showing of sufficient proof, such as a written statement from a duly licensed physician or mental health professional, that the applicant or permittee is capable of operating the vehicle safely and performing such other duties as are required by this chapter;
6. 
Incomplete, incorrect or false information on a driver's permit application or renewal, whether or not the applicant intended to submit the application in such a manner. Such applicant shall not be entitled to reapply for a driver permit for a period of one year from the date of denial or revocation;
7. 
Substantial evidence of facts of either physical or moral deficiencies of the applicant which in the sound discretion of the chief of police, city manager, the director of public works, or a designee thereof, would render such applicant not a competent person to operate an automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab;
8. 
The failure of owner or driver to store vehicles at a private or public garage; or the storage of more than one vehicle on private property at a residence address.
B. 
Procedure for Denial, Suspension or Revocation of Drivers' Permits.
1. 
The city manager, chief of police, director of public works, or any designee thereof, shall have the power to deny, suspend or revoke a driver's permit upon any of the grounds set forth in this chapter. Except as otherwise provided, the exercise of such power shall be subject to the affected applicant or permittee having been given adequate notice, pursuant to subsection (B)(3) of this section, of a hearing, the proposed action, the reasons therefor, and a copy of the charges upon which the action is based.
2. 
Immediate Suspension. The city manager, chief of police, director of public works or any designee thereof, may immediately suspend a driver's permit when it is determined that an emergency involving public health or safety requires such suspension. Immediate suspension shall remain in effect until such time as a disposition of the charge is reached.
3. 
Notice. The director of public works shall serve notification of the denial, suspension or revocation by United States mail to the last known address of the applicant or permittee. Such notice shall state the date of the denial, suspension or revocation, the reason therefor, and a statement that, in order to receive a hearing with regard to the denial, suspension or revocation, the applicant or permittee shall submit a request for such hearing in writing within 15 days of the date appearing on the notice. Failure of applicant or permittee to respond to the notice of hearing is a waiver of the right to the hearing and appeal, and action may be taken without permittee being present.
4. 
Hearing. Any requested hearing shall be conducted within five days of receipt of the request for such hearing, excluding days when city hall is closed, weekends and holidays, by the director of public works who shall designate a hearing officer. At the close of the hearing, the hearing officer shall determine whether clear and convincing evidence was shown for such denial, suspension or revocation. If such evidence is shown, the denial, suspension or revocation shall be affirmed for the period of time indicated in this section.
5. 
Regulations During Suspension or Revocation Period. Unless otherwise provided herein, from the time of the denial, suspension or revocation of any permit, no person whose permit is denied, suspended or revoked shall drive, operate or be in charge of any vehicle regulated herein for a period of one year from the date of denial, suspension or revocation. The city manager, chief of police, director of public works, or any designee thereof may invoke a longer denial period when a review of the facts warrants more than one year. In the event of such denial, revocation or suspension of a driver's permit, such certificate as may be issued in connection therewith shall be, by the holder thereof, forthwith surrendered to the director of public works.
C. 
The provisions of this chapter are non-exclusive and supplementary to existing rights and remedies of the city. Nothing in this chapter shall prevent the city from commencing any appropriate action with respect to enforcement of this chapter. This chapter shall supplement and be in addition to other regulatory codes, statutes and ordinances heretofore or hereafter enacted by the city, state or any other legal entity or agency having jurisdiction.
(Ord. 5972 § 5, 9-14-2021)
Unless an appeal is prohibited by this code, any person aggrieved by a decision regarding the denial, suspension or revocation of a driver's permit may appeal said decision to the commission. All such appeals shall be made within the time and manner provided in Chapter 2.88 of this code. The decision of the commission is final.
(Ord. 5972 § 5, 9-14-2021)
A. 
No person shall drive or operate any dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab for a taxicab company substantially located within the city other than one bearing the color scheme, name, monogram or insignia set forth in the application for the permit as provided in Section 5.68.070. No person shall change the color scheme, name, monogram or insignia without first having filed a written petition with the director of public works requesting such change. The petition shall include the reason for the proposed change, an outline of the specific change(s) and a vehicle illustration. The new color scheme, name, monogram or insignia shall not conflict with or imitate any color scheme, name, monogram or insignia used by another person in such manner as would mislead, deceive or defraud the public.
B. 
No person shall drive or operate any automobile for hire, dial-a-ride vehicle, jitney, nonemergency medical vehicle or taxicab, for a taxicab company substantially located within the city, other than one bearing the vehicle identification number set forth in the application for the permit or license as provided in this chapter. No substitute vehicles shall be allowed.
C. 
All persons or corporations having an owner's permit pursuant to this chapter shall submit to the director of public works, upon request of the community development department, a statement signed under penalty of perjury showing the make, model, year, vehicle license number and vehicle identification number of each vehicle which is to be available for hire commencing July 1 of that year.
(Ord. 5972 § 5, 9-14-2021)
The owner of every automobile for hire, dial-a-ride vehicle, jitney or taxicab operating under this chapter in the city shall file with his or her application for an owner's permit a true and correct schedule of fares to be charged for the transportation of passengers in any and all vehicles operated by such owner, and such owner shall not change or amend the fares in any manner without first filing such changed or amended fares with the director of public works 30 days prior to the effective date of such change or amendment. No person shall charge, collect or receive any other or different compensation for the use of such automobile for hire, dial-a-ride vehicle, jitney or taxicab than that specified in the schedule of fares on file with the director of public works and at the time in effect.
(Ord. 5972 § 5, 9-14-2021)
A. 
Every automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle and taxicab operating under this chapter shall have displayed in plain view in the rear passenger compartment thereof at all times a sign stating in clearly legible characters the rates of fare charged for carrying passengers therein, the owner's name or the fictitious name under which the owner operates, the business address and telephone number of such owner, and the license number furnished by the community development department.
B. 
In addition to the sign required under subsection A of this section, every automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle and taxicab operating under this chapter shall have displayed in plain view in the rear passenger compartment thereof a permanently affixed printed sign not less than eight by five inches in size with lettering not less than three-sixteenths (3/16) of an inch in height (or 18 point Helvetica regular), which sign shall contain the minimum following language:
NOTICE TO PASSENGERS This vehicle is regulated for your health, safety, and convenience. The regulations require:
1. 
This vehicle to be kept neat, clean and sanitary.
2. 
The driver shall be courteous and neat and clean in appearance.
3. 
Smoking by the driver or passengers is prohibited.
If you have any reason to believe that this vehicle has not been operated in compliance with these requirements or that the service provided has been unsatisfactory, please call the city of Glendale at (818) 548-2140 between 8:00 a.m. and 5:00 p.m. GMC Sec. 5.68.360.
The exact location of the signs required by this section shall be approved by the director who shall be guided solely by the criteria set forth above.
(Ord. 5972 § 5, 9-14-2021)
No owner or driver of any taxicab operated in the city pursuant to the terms of this chapter, shall have any such vehicle not equipped with a taximeter of such type and design as may be approved by the city manager or director of public works. The owner of such taxicab shall keep such meter accurate at all times. Such meter shall be subject to inspection from time to time. The city manager, director of public works or a designee thereof or any police officer of the city is authorized at his or her instance or upon the complaint of any person, to investigate such taximeter and upon discovery of any inaccuracy of such taximeter to remove or cause to be removed from service any such vehicle equipped with such taximeter until such taximeter shall have been repaired and accurately adjusted.
(Ord. 5972 § 5, 9-14-2021)
The charge for any service to all patrons of a taxicab operating under this chapter shall be calculated and indicated by a taximeter, which shall be placed in each vehicle so operated so that the reading dial showing the amount to be charged shall be well lighted and readily discernible by the passenger riding in any such taxicab.
(Ord. 5972 § 5, 9-14-2021)
No driver of any taxicab operating under this chapter shall display the "flag" attached to the taximeter in the "in use" position until the passenger has entered the taxicab, except in the case of a request for a taxicab at a specified time and location in which case the "flag" may be placed in the "in-use" position at the time and location requested by the customer, or at any time thereafter, after the driver has personally contacted such customer. No driver, while carrying passengers, shall display the "flag" in such position as to denote that such vehicle is not employed, or to fail to place the "flag" in the "home" or "for hire" position at the termination of each and every service.
(Ord. 5972 § 5, 9-14-2021)
No driver of any taxicab operating under this chapter, upon receiving full payment for a fare as indicated by the taximeter, shall refuse to give a receipt upon the request of any passenger making such payment. Such receipt shall indicate the amount of the fare, the date, the initial location and destination of the trip, the taxicab number, and the name of the driver.
(Ord. 5972 § 5, 9-14-2021)
A. 
The services of a taxicab operating pursuant to any permit granted under this chapter shall be available only upon telephone call, engagement of the taxicab when parked at a taxicab stand or when hailed, but not otherwise. No taxicab driver, owner, or his or her agent shall solicit passengers from or about the vehicle.
B. 
No owner or driver of any taxicab shall park or stand the same upon any public highway in the city for any period of time longer than is necessary to discharge or receive passengers.
(Ord. 5972 § 5, 9-14-2021)
All persons engaged in the taxicab business in the city operating under this chapter shall render an overall service to the public desiring to use taxicabs and shall keep open 24 hours a day for the purpose of receiving orders and dispatching vehicles. They shall answer and dispatch all calls received as soon as possible, and if service cannot be rendered within a reasonable time, they shall so notify the prospective passenger the approximate time that service can be rendered and give the reason therefor. The holder of any owner's permit who refuses to accept a call anywhere within the corporate limits of the city at any time when such owner has available vehicles or who fails or refuses to give service without reasonable cause relating to the health, safety or welfare of the driver, shall be deemed to be in violation of this chapter and his or her owner's permit shall be subject to revocation procedures.
(Ord. 5972 § 5, 9-14-2021)
The services of an automobile for hire operating pursuant to any permit granted under this chapter shall be available only upon telephone call or upon engagement at the public or private garage from which such vehicle is operated. No person shall cruise or cause or permit to be cruised any automobile for hire. An automobile for hire shall be deemed to be cruising when it solicits or takes on any passenger other than in response to an order given at its garage, or in response to a telephone call requesting transportation.
(Ord. 5972 § 5, 9-14-2021)
The services of a dial-a-ride vehicle operating pursuant to any permit granted under the provisions of this chapter shall be available only upon telephone call. No dial-a-ride vehicle driver, owner, or his or her agent shall solicit passengers from or about the vehicle.
(Ord. 5972 § 5, 9-14-2021)
The services of a jitney operating pursuant to any permit granted under this chapter shall be available only upon engagement of the jitney at locations along its fixed route, but not otherwise. No jitney driver, owner or his or her agent shall solicit passengers from or about the vehicle.
(Ord. 5972 § 5, 9-14-2021)
No person shall refuse to pay the legal fare of any of the vehicles mentioned in this chapter, after having hired the same, and any person who shall hire any such vehicle with the intent to defraud the person from whom it is hired shall be punishable as provided in Chapter 1.20.
(Ord. 5972 § 5, 9-14-2021)
Any driver operating under this chapter employed to carry passengers to a definite point shall take the most direct route possible that will carry the passenger safely and expeditiously to the passenger's destination; except that in the case of dial-a ride vehicles the driver shall proceed as expeditiously as possible in the general direction of all of the passengers, taking into consideration requests from additional customers, leaving such passengers at their prescribed destinations; and in the case of jitneys the driver shall travel a fixed route.
(Ord. 5972 § 5, 9-14-2021)
A. 
No private ownership of stands in any public street or alley shall be permitted. The director of public works shall establish taxicab stands and determine the dimensions and locations thereof on any public street or alley. No taxicab stand shall be of a size or at a location other than that approved by the director of public works. The commission shall make any regulations which it deems necessary for the designation and use of taxicab stands upon public property. Nothing in this chapter shall prevent the private ownership of taxicab stands on private property.
B. 
All taxi drivers holding permits from a city or county in Los Angeles County may park any permitted taxicab in any taxicab stand, while awaiting employment. A driver may not use any taxicab stand where a vehicle from the same operator is already parked. Only the driver who is located in the first space of the taxicab stand may receive passengers. A driver shall occupy a taxicab stand only when available for immediate hire.
C. 
Any driver who fails to comply with this section shall be guilty of an infraction as set forth in Chapter 1.20 of this code. In addition to the fines imposed therein, upon the third conviction for a violation of this section, the driver's permit shall be revoked for a period of one year from the date of conviction pursuant to the procedure set forth in Section 5.68.150(B) of this chapter.
D. 
All holders of validly-issued taxicab owner's permits shall pay a taxicab stand fee. Said fee shall be established by resolution of the city council. If the director of public works changes the location or dimensions of a taxicab stand, the city council may modify said fee accordingly.
(Ord. 5972 § 5, 9-14-2021)
A. 
Every automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab operating under this chapter shall be maintained in a safe, neat, clean and sanitary condition.
B. 
Every automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab operating under this chapter shall be equipped with an air conditioning unit. These air conditioning units are to be in good working condition at all times.
C. 
The driver of all such vehicles shall be courteous and clean of body and wearing apparel.
D. 
Smoking by drivers or passengers in any such vehicle while same is available for, or actually hired for use, shall be prohibited.
E. 
All vehicle for hire operations operating under this chapter shall have disabled accessible vehicles as required by federal law as it now exists or may hereafter be amended.
(Ord. 5972 § 5, 9-14-2021)
A. 
No vehicle shall be permitted to operate pursuant to this chapter without identification decals, issued by the community development department, signifying authority to operate in the city. Automobiles for hire, dial-a-ride vehicles, jitneys, and non-emergency medical vehicles shall be identified by one decal permanently affixed to the left rear bumper of said vehicle. Taxicabs shall be identified by two annual vehicle license decals placed in the center of the taxicab identification decals permanently affixed to the upper front portion of the right and left front doors, respectively.
B. 
Decals shall be issued by the community development department upon payment of a vehicle identification decal fee, as established by resolution of the city council pursuant to Section 5.68.020(B).
C. 
Vehicle identification decal(s) shall remain affixed to the vehicle(s) until such a time as the age of the vehicle(s) exceed the vehicle age limit pursuant to Section 5.68.363, in the event of revocation or suspension of the owner's permit under which the vehicle operates pursuant to Section 5.68.110, or in the event of accident in which the vehicle cannot be repaired. In the event of any of the aforementioned situations, all identification decals shall be removed completely from the vehicle, placed on backing paper, and returned to the community development department. The fee for the decals shall not be refunded upon return of the decal.
(Ord. 5972 § 5, 9-14-2021)
A. 
Issuance of Vehicle Licenses. No owner or driver substantially located within the city shall operate, or cause to be operated, any automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab until after the owner or driver completes the following actions to the satisfaction of the director of public works: (1) payment of a vehicle license fee and all other fees as may be required under this code; (2) issuance of an annual vehicle license and identification decal; and (3) attachment of an annual identification decal to the licensed vehicle pursuant to Section 5.68.367.
B. 
Annual Inspections.
1. 
Annual vehicle licenses and identification decals shall be issued by the community development department only upon the successful completion of an annual safety and compliance inspection.
2. 
For vehicle license renewals, such inspections shall be conducted at least 60 days prior to the expiration of said vehicle license.
3. 
For taxicabs under five years of age the community development department shall conduct an annual safety and compliance inspection and certification. All taxicabs regardless of age shall pass an additional six month inspection by an outside city-approved mechanic, at the applicant's sole expense no later than six months after the annual inspection and certification by the community development department.
4. 
Taxicabs exceeding five years of age and all nonemergency medical vehicles shall pass an annual mechanical inspection by an outside city-approved mechanic, at the applicant's sole expense.
5. 
For any outside mechanical inspection, proof of the inspection and the results thereof shall be submitted to the community development department not more than two weeks from the date of said inspection. Failure to complete and submit said inspection information shall disqualify the owner from operating said vehicle(s).
C. 
No owner or driver substantially located within the city shall operate or cause to be operated any automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab while the same or any of the equipment used thereon or therewith shall be in a defective, unsafe or unsanitary condition. The owner or driver shall keep a maintenance log on each vehicle. Each vehicle and the maintenance log shall be available for inspection by the city at all times.
D. 
By issuance of an owner's permit, said permittee grants permission to the community development department, public works department, or any police officer of the city, to investigate and inspect every such vehicle at any time.
E. 
Automobile for hire and taxicab permittees shall retain their trip records for a period of not less than six months. During such time, said records shall be available for inspection by the city upon request.
F. 
Every person or corporation substantially located within the city operating an automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab shall pay a vehicle license fee for the full 12 month period from July 1 of each year to June 30 of the following year. Any person applying for a vehicle license for less than the full 12 month period shall pay a prorated vehicle license fee.
G. 
A vehicle inspection fee established by resolution of the city council pursuant to Section 5.84.020(B) shall be charged for each vehicle inspection or reinspection as may be required to certify the vehicle. Vehicle inspection fees shall be in addition to any other fee, remedy or penalty provided for elsewhere in this code.
1. 
Fees shall not be imposed for spot inspections initiated by city employees.
2. 
Failure to appear at any scheduled inspection shall result in forfeiture of inspection fee.
(Ord. 5972 § 5, 9-14-2021)
Upon request of a passenger, an owner of any automobile for hire, dial-a-ride vehicle, non-emergency medical vehicle or taxicab operating under this chapter shall make a diligent effort to provide one or more child passenger restraint systems meeting applicable federal motor vehicle safety standards.
(Ord. 5972 § 5, 9-14-2021)
A. 
No owner or driver substantially located within the city shall drive or operate any automobile for hire, dial-a-ride vehicle, jitney, non-emergency medical vehicle or taxicab, or cause the same to be driven or operated, unless there is on file with the director of public works and in full force and effect at all times while such vehicle is being operated, a policy of insurance. The city manager, chief of police, director of public works or any designee thereof may summarily suspend an owner's permit or driver's permit, or both, when it is determined that a violation of the insurance requirements of this section requires such suspension. Except as otherwise provided, the exercise of such power shall be subject to the provision of adequate notice to the affected applicant.
B. 
Insurance policies for all vehicles as defined in this chapter shall be evidenced by a certificate from an insurer licensed by the state of California to sell commercial automobile liability insurance or a foreign insurance carrier domiciled within the United States but outside California, with a minimum AM. Best Rating (or any other successor entity) of B+. Said policy shall insure and indemnify the owner and passengers riding in owner or driver's vehicle against liability for financial loss resulting from damage to property, or injury occurring to persons or passengers from the operation of such vehicles, in an amount not less than $100,000 for bodily injury to any person, $300,000 for any one accident and $50,000 for property damage.
C. 
Notwithstanding the insurance requirements under subsection B of this section, an owner of an automobile for hire, dial-a-ride vehicle, jitney, non-emergency vehicle or taxicab may, in lieu of a policy of automobile liability insurance with a deductible limit, provide a policy of automobile liability insurance in the same limits as set forth in subsection B of this section with a self-insured retention not to exceed $50,000. Said policy shall include an endorsement which generally provides that such insurance provides full coverage and that the insurance carrier is obligated to pay in full, all valid liability claims notwithstanding any self-insured retention.
D. 
Any policy of insurance pursuant to subsection B or C of this section and certificate evidencing same shall contain a statement of obligation on the part of the insurance carrier to notify the city of any cancellation, termination or reduction in coverage at least 30 days in advance of the effective date of any such cancellation, termination or reduction in coverage. Said policy shall include and identify any deductible limit, which limit shall be subject to approval by the risk manager or city attorney. Said policy shall provide that the insurer shall pay and satisfy any and all judgments imposed upon the insured or the operators of any of its vehicles, by operation of law for injuries to or death of persons other than employees of the insured or damages to property arising out of the operation of the motor vehicle of any kind or description for which a permit is required under this chapter. The policy of insurance and certificate evidencing same shall be subject to approval as to form by the risk manager or city attorney.
If at any time any policy of insurance pursuant to subsection B or C of this section shall be terminated, canceled, reduced in coverage, not renewed by the insurer issuing same, or the owner fails to comply with the provisions of this section, the owner shall replace such policy with another policy in full compliance with this section and show evidence of same to the director of public works no later than 30 days prior to such termination, cancellation, reduction in coverage, non-renewal or failure to comply with the provisions of this chapter. In default thereof, the director of public works shall revoke the owner's permit and license to operate according to the procedure set forth in Section 5.68.110.
E. 
The requirements of this section shall not apply to any bus service, dial-a-ride or other transportation service which is under direct contract with the city to provide public transportation services. Any insurance requirements for such direct contract transportation services shall be set forth in the contract and shall be subject to approval by the risk manager or city attorney.
(Ord. 5972 § 5, 9-14-2021)
It shall be the duty of the chief of police and director of public works of the city to enforce this chapter.
(Ord. 5972 § 5, 9-14-2021)