Prior History: prior code §§ 8-1, 8-2, 8-6, 8-8, 8-10—8-21.5, 8-29—8-31, 8-36, 8-40—8-45 and 8-47—8-49 and Ords. 4956, 4957, 4974, 5130, 5131, 5150, 5156, 5178, 5187, 5197, 5200, 5216, 5230, 5233, 5297, 5301, 5316, 5451, 5535, 5506, 5507, 5598, 5620, 5664 and 5800.
The following definitions shall apply to electric rate schedules and regulations in this chapter:
"Common area" or "common areas"
shall be defined as set forth in Section 4095 of the California Civil Code, or any successor legislation. For purposes of this chapter, laundry rooms, parking facilities, recreation rooms or other such common rooms or facilities shall each be considered to be separate "common areas."
"Customer"
means any person, public or private association or corporation, partnership, unincorporated association, or governmental agency supplied or entitled to be supplied by the department.
"Customer charge"
means the charge for the cost of metering support, customer service, and maintaining customers' accounts, applied on a per-meter basis.
"Demand"
means the rate at which electric energy is delivered to a customer to serve momentary power needs, expressed in kilowatts (kW) and measured instantaneously or averaged over a given time period.
"Demand charge"
means the charge based upon a customer's highest peak demand in kilowatts over a 12 month period.
"Department"
means the Glendale Water and Power department of the city.
"Distributed generation system" or "distributed generation facility"
means: (i) a facility that generates electricity from a renewable source listed in Paragraph (1) of Subdivision (a) of Section 25741 of the California Public Resources Code, as may be amended from time to time; or (ii) an "eligible fuel cell electrical generating facility" as defined in Paragraph (2) of Subdivision (a) of Section 2827.10 of the California Public Utilities Code, as may be amended from time to time.
"Eligible customer-generator"
shall be defined as set forth in Section 2827 of the California Public Utilities Code, as may be amended from time to time.
"Energy charge"
means the charge for energy consumption, applied on a kilowatt-hour basis.
"KVar" or kilovolt-amperes, reactive
means a unit used to measure reactive power in an alternative current (AC) electric power system.
"Live/work"
shall be defined as set forth in Section 30.70.130 of the code.
"Mixed-use"
refers to multi-unit premises that include both residential and commercial uses.
"New service"
means new electric or water service accounts opened by a customer or when there is a change of customer for an existing water or electric service account.
"Reactive power charge"
means a charge, applied per kVar per day, to cover the impact of reactive power on the electrical system.
(Ord. 5806 §§ 1, 2, 2013)
A. 
Definitions.
"High season"
means the months of July through October.
"Holidays"
shall have the meaning set forth in Section 3.08.010(A) of this code.
"Low season"
means the months of November through June.
B. 
Time-of-Use Periods. Time-of-use electric rate schedules provide pricing for service components which varies by time of day and season of the year. The pricing periods for these rates are defined as follows for electrical usage through June 30, 2019:
Time-of-day pricing periods (all rate schedules other than Commercial PC-1):
High season:
Peak period: 8:00 a.m. through 8:59 p.m. each weekday (Monday through Friday);
Base period: All other hours (including all weekend hours).
Low season:
Peak period: 8:00 a.m. through 8:59 p.m. each weekday (Monday through Friday);
Base period: All other hours (including all weekend hours).
Time-of-use pricing periods (Commercial [PC-1]):
High season:
Peak period: 8:00 a.m. through 1:59 p.m. each weekday (Monday through Friday);
Super-peak period: 2:00 p.m. through 8:59 p.m. each weekday (Monday through Friday);
Base period: All other hours (including all weekend hours).
Low season:
Peak period: 8:00 a.m. through 8:59 p.m. each weekday (Monday through Friday);
Base period: All other hours (including all weekend hours).
For electrical usage from July 1, 2019 through June 30, 2020, the time-of-day pricing periods (all rate schedules) are defined as follows:
High season:
Peak period: 12:00 p.m. through 8:59 p.m. each weekday (Monday through Friday) excluding holidays;
Base period: All other hours (including all weekend hours) and all holidays.
Low season:
Peak period: 12:00 p.m. through 8:59 p.m. each weekday (Monday through Friday) excluding holidays;
Base period: All other hours (including all weekend hours) and all holidays.
For electrical usage on or after July 1, 2020, the time-of-day pricing periods (all rate schedules) are defined as follows:
High season:
Peak period: 2:00 p.m. through 7.59 p.m. each weekday (Monday through Friday) excluding holidays;
Base period: All other hours (including all weekend hours) and all holidays.
Low season:
Peak period: 12:00 p.m. through 8:59 p.m. each weekday (Monday through Friday) excluding holidays;
Base period: All other hours (including all weekend hours) and all holidays.
C. 
Seasons (All Rate Schedules). Seasonal rates shall be applied as follows:
1. 
Bills rendered for meter readings or consumption during the months of July through October will use high season billing factors.
2. 
Bills rendered for meter readings or consumption during the months of November through June will use low season billing factors.
3. 
Bills covering periods that span the high season and low season periods will be prorated such that the high season billing factors will apply to that portion of the usage that occurred during the high season, and the low season billing factors will apply to that portion of the usage that occurred during the low season.
(Ord. 5806 § 3, 2013; Ord. 5914 § 1, 2018)
A. 
Electric service from the department is provided pursuant to the L-1, L-2, LD-2, L-3, L-4, L-5 and PC-1 electric service schedules as set forth in this chapter and such other electric service schedules as may from time to time be authorized by the city council. The department is not responsible for assigning customers to the most beneficial rate schedule where optional rates are provided or when usage levels and patterns change. The department will, when requested by a customer, provide an analysis for customers to use in selecting optimal rate schedules. The department will, without prior notification, change rate assignments due to metered usage as specified for each rate schedule. When a service is assigned to a different rate schedule, the new rate will be effective at the date of the next billing for all services for the entire billing period. When a rate change requires installation of a new meter, the rate will become effective at the date of meter installation.
B. 
To receive service under an optional rate schedule, customers must make a request to the department in writing so stating.
C. 
Whenever a customer selects an optional rate schedule for a given service, that service may return to the standard rate schedule at any time when: (1) the customer notifies the department in writing of this decision; or (2) the optional rate schedule is no longer in effect. Except as otherwise required by law, once a service has been returned to the standard rate from an optional rate at the request of the customer, that service may not again receive the optional rate until one year has passed.
(Ord. 5806 § 4, 2013)
A. 
Applicable to individually metered, single-family accommodations used primarily for residential and household purposes, individually-metered residential units in mixed-use premises and master-metered multiple-family dwellings receiving service under the L-1 rate schedule. Master-metered multiple-family dwellings may only receive standard service under rate L-1-A. Master-metered multi-family dwellings may receive service on a time-of-use basis under the L-2, LD-2 or PC-1 rate schedules. Customers with individually metered dwellings may choose to receive service under either the A (Standard), B (Time-of-Use), D (Customer-Owned Generation) or E (Customer-Owned Generation Time-of-Use) rate options; provided however, that individually metered single-family dwellings that are under construction and served by a temporary power pole shall be billed under the L-2-A rate schedule until such time as a certificate of occupancy is issued and provided by the customer to the department. Hours for time of use schedules are defined in Section 13.44.015 of this chapter.
B. 
Rates L-1-D (Customer-Owned-Generation-Standard) and L-1-E (Customer-Owned-Generation-Time-of-Use) are available to eligible customer-generators who own and operate distributed generation systems. Such service shall be provided in accordance with Section 2827 of the California Public Utilities Code, as may be amended from time to time, or pursuant to such other state law requirements that are applicable to the department. These customers must sign an interconnection agreement with Glendale Water and Power (GWP) and pay for all required metering and interconnection equipment which is in addition to that required for standard service. L-1-D customers shall be billed at the same rate as L-1-A customers, and L-1-E customers shall be billed at the same rate as L-1-B customers.
C. 
For calculation of the bill for master-metered services under the L-1 rate schedule, the first block price for energy for these accounts will be applied to a block which is sized by multiplying 10 kWh per day times the number of single-family accommodations served at this account, and the second block price for energy for these accounts will be applied to a block which is sized by multiplying 10 kWh per day times the number of single-family accommodations served at these accounts.
D. 
The bill shall be the sum of the customer charge and the energy charge, each in the amount adopted from time to time by ordinance or resolution of the city council, the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter, the revenue decoupling charge calculated in accordance with Section 13.44.280 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter, and will include a public benefit charge-funded discount credit for qualifying low income customers in the amount established from time to time by the city council. Except required by law for net energy metering customers, in no case will an electric bill be less than $0 per month.
(Ord. 5806 § 5, 2013)
A. 
Applicable to electric services for businesses and other enterprises; separately-metered common areas in multi-family dwellings; master-metered mixed-use premises; separately-metered non-residential units in mixed-use premises; live/work premises; and separately metered home offices, provided that the usage is less than 5,000 kWh per month and less than 20 kW demand. Customers may choose to receive service under provisions of either the A (Standard), B (Time-of-Use), C (Customer-Owned-Generation-Standard) or D (Customer-Owned-Generation-Time-of-Use) rate options. Hours for time-of-use pricing periods are described in Section 13.44.015 of this chapter. Customers whose energy use exceeds the previously stated limit for three months during one year will be billed under rate schedule LD-2. Individually metered single-family dwellings that are under construction and served by a temporary power pole shall be billed under the L-2-A rate schedule until such time as a certificate of occupancy is issued and provided by the customer to the department.
B. 
Rates L-2-C (Customer-Owned-Generation-Standard) and L-2-D (Customer-Owned-Generation-Time-of-Use) are available to eligible customer-generators who own and operate distributed generation systems and who are otherwise eligible and remain eligible for rate L-2-A or L-2-B. Such service shall be provided in accordance with Section 2827 of the California Public Utilities Code, as may be amended from time to time, or pursuant to such other state law requirements that are applicable to the department. L-2-C customers shall be billed at the same rate as L-2-A customers, and L-2-D customers shall be billed at the same rate as L-2-B customers. These customers must sign an interconnection agreement with Glendale Water and Power (GWP) and pay for all required metering interconnection equipment which is in addition to that required for standard service.
C. 
The bill shall be the sum of the customer charge and the energy charges, each in the amounts adopted from time to time by ordinance or resolution of the city council, and the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter, the revenue decoupling charge calculated in accordance with Section 13.44.280 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter.
(Ord. 5806 § 6, 2013)
A. 
Applicable to electric services for businesses and other enterprises, separately-metered common areas in multi-family dwellings; master-metered mixed-use premises; separately-metered non-residential units in mixed-use premises; live/work premises; and separately metered home offices, provided that the usage is more than 5,000 kWh per month, or with 20 kW or greater demand. Customers may choose to receive service under the provisions of either LD-2-A (Standard), LD-2-B (Time-of-Use), LD-2-C (Customer-Owned-Generation-Standard), or LD-2-D (Customer-Owned-Generation-Time-of-Use) rate options. Hours for time-of-use schedules are defined in Section 13.44.015 of this chapter.
B. 
Rates LD-2-C (Customer-Owned-Generation-Standard) and LD-2-D (Customer-Owned-Generation-Time-of-Use) are available to customers who own and operate distributed generation systems and who are otherwise eligible and remain eligible for rate LD-2-A or LD-2-B. Such service shall be provided in accordance with Section 2827 of the California Public Utilities Code, as may be amended from time to time, or pursuant to such other state law requirements that are applicable to the department. LD-2-C customers shall be billed at the same rate as LD-2-A customers, and LD-2-D customers shall be billed at the same rate as LD-2-B customers. These customers must sign an interconnection agreement with Glendale Water and Power (GWP) and pay for all required metering interconnection equipment which is in addition to that required for standard service.
C. 
The bill shall be the sum of the customer charge, the demand charge and the energy charge, each in the amounts adopted from time to time by ordinance or resolution of the city council, and the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter, the revenue decoupling charge calculated in accordance with Section 13.44.280 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter.
(Ord. 5806 § 7, 2013)
A. 
Notwithstanding anything to the contrary in this chapter, the standby rate schedule shall apply to customers that:
1. 
Are eligible for the LD-2 rate class as set forth in Section 13.44.040 of the code,
2. 
Provide all or part of their own power needs through self-generation, including, but not limited to, steam power generation, combustion turbines, or reciprocating engines, and
3. 
Remain interconnected to the Glendale Water and Power power grid; provided that this rate schedule shall not apply: (i) to accounts that are receiving service under a customer-owned generation rate schedule pursuant to Section 2827 of the California Public Utilities Code, as may be amended from time to time; and (ii) where the application of a standby rate is prohibited by applicable law.
B. 
Calculation of Bill. The bill shall be calculated in accordance with the rate schedule adopted from time to time by resolution or ordinance of the city council.
C. 
Customers on a standby rate schedule must meet applicable legal, utility, and regulatory requirements pertaining to their self-generation facility, including requirements for metering and interconnection, and must sign an interconnection agreement with Glendale Water and Power and pay for all required metering interconnection equipment which is in addition to that required for standard service.
(Ord. 5914 § 5, 2018)
A. 
Glendale Water and Power shall determine maximum demand at its discretion by tests from time to time, or monthly by means of proper recording demand meters supplied, owned and maintained by Glendale Water and Power. Maximum demand shall mean the average demand in the 15 minute interval in which the average demand is greater than in any other 15 minute interval in the billing period. In cases where the energy demand is intermittent or subject to violent fluctuation, Glendale Water and Power may apply a shorter interval of time in the determination of the maximum demand. In cases where the energy demand is constant and not subject to fluctuation, Glendale Water and Power may at its discretion serve such a load without a meter and determine the maximum demand by test. The customer shall be responsible to notify Glendale Water and Power of any changes in load characteristics. Glendale Water and Power may, whenever it deems advisable, make tests to reestablish these load characteristics for use in billing.
B. 
The demand charge for the LD-2 rate schedule shall be based on the maximum demand in kilowatts over the preceding 12 months.
(Ord. 5806 § 8, 2013)
Schedule L-3—Annual Charges. The rates for street and highway lighting service within the city shall be the sum of: the Schedule L-3 rates and charge established from time to time by resolution or ordinance of the city council, the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter.
(Ord. 5806 § 9, 2013)
Schedule L-3 is applicable for service in the city or any lighting district situated therein, for street, highway and thoroughfare lighting systems, including tunnels, bridges, thoroughfares in public parks, and traffic safety lighting, including signs, where the standards, fixtures, transformers, interconnecting conduits and circuits and lighting units are supplied by the customer, assessment district or the city, without expense to the department and the department supplies the electric energy. For systems billed on the per lamp basis the department will furnish normal maintenance. For systems billed on the demand basis no maintenance will be provided by the department.
(Ord. 5806 § 10, 2013)
A. 
The daily time schedules, to which the rates set forth in Schedule L-3 shall apply, are as follows:
1. 
Lights on the all-night schedule shall be lighted approximately 30 minutes after sundown and extinguished approximately 30 minutes before sunrise.
2. 
Lights on the part-night schedule shall be lighted approximately 30 minutes after sundown and extinguished at 12:00 midnight, standard time.
B. 
The rates set forth on the per lamp basis shall apply only to lights operated on the all-night or part-night schedules, with switching done by the department.
C. 
The rate set forth on the demand basis shall apply only to the all-night schedule, with switching done by the department.
(Ord. 5806 § 11, 2013)
A. 
Rates for lights under the per lamp basis of Schedule L-3 operated on time schedules differing from the all-night or part-night schedules described in Section 13.44.130, and excepting those operating continuously, shall be the all-night rates increased or decreased, as may be appropriate, per hour of daily deviation from the all-night schedule of operation by one-fifth (1/5) of the difference between the part-night and all-night rates, computed to the nearest whole cent.
B. 
Rates for lights under the per lamp basis operated continuously shall be computed at one and one-half (1½) times the all-night rates.
C. 
For service to a street lighting system under the demand basis, any part of which is to be other than the all-night schedule, the department will furnish continuous service, and the customer shall furnish, maintain and operate all switching facilities required. As a prerequisite to service, the customer shall furnish the department with its annual operating schedule. For each hour per day deviation from the all-night schedule, the rate shall be increased or decreased $26.88 per year per kilowatt.
(Ord. 5806 § 12, 2013)
A. 
Bills under Schedule L-3 shall be rendered monthly and for periods other than a month shall be prorated on a monthly basis.
B. 
The monthly bill for lights operated on a calendar month basis shall be computed at one-twelfth (1/12) of the applicable annual rates.
(Ord. 5806 § 13, 2013)
Normal maintenance shall include periodic inspection, renewal of lamps, cleaning of glassware, replacement of damaged glassware and lamps, maintenance of control according to established schedules, cleaning and painting of posts, minor repairs to wiring and electrical appurtenances on or within the posts; provided, however, that normal maintenance shall not include any replacement of posts or post parts or of damaged glassware or lamps when such damage is coincident with or is a result of partial or total demolition of posts or when caused by riots, fires, explosions, earthquakes, disasters of major magnitude or acts of God, nor shall normal maintenance include that due to equipment developing defects in test or in service due to faults in design, manufacture or installation, until such defects have been satisfactorily corrected.
(Ord. 5806 § 14, 2013)
Schedule L-4—Annual Charge per Light. The rates for utilitarian street lighting service shall be the sum of: the Schedule L-4 rates and charges established from time to time by resolution or ordinance of the city council, the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter.
(Ord. 5806 § 15, 2013)
Schedule L-4 is applicable for general utilitarian street and thoroughfare lighting service and traffic safety lighting service furnished to the city where the department at its expense furnishes and installs poles, circuits, lamps and lamp fixtures on bracket, mast arm, center suspensions or pole top construction and the department supplies the electric energy and maintains the entire system.
(Ord. 5806 § 16, 2013)
A. 
The rate under Schedule L-4 on separate pole for light applies to an ornamental streetlight pole or standard full-treated wood pole.
B. 
Service to such lights may be underground if the conduit system is paid for or provided by others without expense to the department.
(Ord. 5806 § 17, 2013)
Lights to which Schedule L-4 is applicable shall be lighted 30 minutes after sunset and extinguished 30 minutes before sunrise.
(Ord. 5806 § 18, 2013)
A. 
Bills under Schedule L-4 shall be rendered monthly and for periods other than a month shall be prorated on a monthly basis.
B. 
The monthly bill for lights operated on a calendar month basis shall be computed at one-twelfth (1/12) of the applicable annual rates.
(Ord. 5806 § 19, 2013)
Schedule L-5—Annual Charge per Light. The rates for outside area lighting service shall be the sum of: the Schedule L-5 rates and charges established from time to time by resolution or ordinance of the city council, the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter.
(Ord. 5806 § 20, 2013)
Schedule L-5 is applicable for specific outside area lighting service upon application to and approval of the general manager of Glendale Water and Power where existing department facilities are appropriately adaptable for such service as determined by the department. The city shall not be required to provide such service if, in the judgment of the general manager of Glendale Water and Power, it may be considered objectionable to others and the city reserves the right to discontinue service should any lighting equipment, once installed, be considered substantially objectionable by the general manager of Glendale Water and Power after investigation of complaints. Costs for material and installation will be estimated by, and prepayment of such estimated costs shall be made to, the city prior to installation of required facilities. Ownership of equipment shall remain in the city and in accepting such service the customer shall first agree in writing to indemnify city for addition of this light service or the failure of such equipment.
(Ord. 5806 § 21, 2013)
Lights to which Schedule L-5 is applicable shall be lighted approximately 30 minutes after sunset and extinguished approximately 30 minutes before sunrise.
(Ord. 5806 § 22, 2013)
Necessary repairs or lamp requirements will normally be scheduled during regular weekday work hours within a reasonable time after notification to the department by the customer of a lighting outage. If the customer requests maintenance service outside of these hours, the department will bill the customer for labor expenses incurred. Monthly bills will not be adjusted for outages.
(Ord. 5806 § 23, 2013)
A. 
Bills under Schedule L-5 shall be rendered monthly and for periods other than a month shall be prorated on a monthly basis.
B. 
The bill for lights operated on a calendar month basis shall be computed at one-twelfth (1/12) of the applicable annual rates.
(Ord. 5806 § 24, 2013)
A. 
Applicable to electric services for businesses and other enterprises served through one meter and measured at the delivered voltage. Customers with demands less than 500 kW per month may choose to receive service under either the standard rate (PC-1-A), the time-of-use rate (PC-1-B), the PC-1-C (Customer-Owned-Generation-Standard) rate, or the PC-1-D (Customer-Owned-Generation-Time-of-Use) rate. Customers whose demand exceeds 500 kW for three months during a one year period will be billed under rate schedule (PC-1-B) or PC-1-D if they have customer-owned generation. Service under rates PC-1-A, PC-1-B, PC-1-C, and PC-1-D will be metered for reactive power (kVar). Hours for time-of-use schedules are described in Section 13.44.015 of this chapter. Service voltages available under this rate schedule are 120/208, 240, 480, 2400/4160, 7200/12470 or 34,500 as may be specified by Glendale Water and Power. All necessary transformers to obtain such voltages will be supplied, owned and maintained by the department. Service will be supplied at one voltage only, and any additional transformers, if necessary, shall be supplied by the customer.
B. 
Rates PC-1-C (Customer-Owned-Generation-Standard) and PC-1-D (Customer-Owned-Generation-Time-of-Use) are for eligible customer-generators who own and operate distributed generation systems and who are otherwise eligible and remain eligible for rate PC-1-A or PC-1-B. Such service shall be provided in accordance with Section 2827 of the California Public Utilities Code, as may be amended from time to time, or pursuant to such other state law requirements that are applicable to the department. PC-1-C customers shall be billed at the same rate as PC-1-A customers, and PC-1-D customers shall be billed at the same rate as PC-1-B customers. Customers using the PC-1-C and PC-1-D rates must sign an interconnection agreement with GWP and pay for all required metering interconnection equipment which is in addition to that required for standard service.
C. 
Calculation of Bill. The bill shall be the sum of the customer charge, the demand charge, the reactive power charge and the energy charge, each in the amount adopted from time to time by resolution or ordinance of the city council, the energy cost adjustment charge calculated in accordance with Section 13.44.260 of this chapter, the regulatory adjustment charge calculated in accordance with Section 13.44.270 of this chapter, the revenue decoupling charge calculated in accordance with Section 13.44.280 of this chapter and the public benefits charge authorized pursuant to Section 13.44.425 of this chapter.
(Ord. 5806 § 25, 2013)
A. 
Notwithstanding anything to the contrary in this chapter, the standby rate schedule shall apply to customers that:
1. 
Are eligible for the PC-1 rate class as set forth in Section 13.44.220 of the code,
2. 
Provide all or part of their own power needs through self-generation, including, but not limited to, steam power generation, combustion turbines, or reciprocating engines, and
3. 
Remain interconnected to the Glendale Water and Power power grid;
provided that this rate schedule shall not apply: (i) to accounts that are receiving service under a customer-owned generation rate schedule pursuant to Section 2827 of the California Public Utilities Code, as may be amended from time to time; and (ii) where the application of a standby rate is prohibited by applicable law.
B. 
Calculation of Bill. The bill shall be calculated in accordance with the rate schedule adopted from time to time by resolution or ordinance of the city council.
C. 
Customers on a standby rate schedule must meet applicable legal, utility, and regulatory requirements pertaining to their self-generation facility, including requirements for metering and interconnection, and must sign an interconnection agreement with Glendale Water and Power and pay for all required metering interconnection equipment which is in addition to that required for standard service.
(Ord. 5914 § 6, 2018)
A. 
Glendale Water and Power shall determine maximum demand at its discretion by tests from time to time, or monthly by means of proper recording demand meters supplied, owned and maintained by Glendale Water and Power. Maximum demand shall mean the average demand in the 15 minute interval in which the average demand is greater than in any other 15 minute interval in the billing period. In cases where the energy demand is intermittent or subject to violent fluctuation, Glendale Water and Power may apply a shorter interval of time in the determination of the maximum demand. In cases where the energy demand is constant and not subject to fluctuation, Glendale Water and Power may at its discretion serve such a load without a meter and determine the maximum demand by test. The customer shall be responsible to notify Glendale Water and Power of any changes in load characteristics. Glendale Water and Power may, whenever it deems advisable, make tests to reestablish these load characteristics for use in billing.
B. 
The demand charge for the PC-1 rate schedule shall be based on the maximum demand in kilowatts over the preceding 12 months, but in no case less than 150 kilowatts.
(Ord. 5806 § 26, 2013)
A. 
Definitions.
"Applicant"
means an applicant for the FIT Program.
"Capacity attributes"
means any current or future defined characteristic, tag, credit, or ancillary service attribute, whether general in nature or specific as to the location or any other attribute of the electric generation facility.
"Commercial operation"
means the period of operation of the electric generation facility once the commercial operation date has occurred.
"Commercial operation date"
means the date the electric generation facility has successfully completed a test period of 168 hours of continuous operation. During this test, the electric generation facility must meet the following conditions:
1. 
Comply with all applicable interconnection and system protection requirements;
2. 
Demonstrate the capability of delivering the contract capacity at the delivery point on a reliable and continuous basis; and
3. 
Demonstrate that all facility components operate and are available during the 168 hour period.
"Contract capacity"
means the installed electrical capacity available upon commercial operation of the electric generation facility and specified in the standard form power purchase agreement between the city and the FIT generator. Contract capacity is measured at Glendale Water and Power's power purchase meter at the delivery point, and shall be the electric generation facility's output in kilowatts and any reporting rights associated with such.
"Delivery point"
means the point of interconnection to Glendale Water and Power's distribution system where the city accepts title to the product from the electric generation facility.
"Electric generation facility"
means an electric generation facility located within the service territory of, and developed to sell the products to the city and that meets all of the following criteria:
1. 
Has an effective capacity of not more than 1.4 megawatts (AC), measured at the delivery point.
2. 
Is interconnected and operates in parallel with the city's electrical transmission and distribution grid.
3. 
Is strategically located and interconnected to the electrical transmission and distribution grid in a manner that optimizes the deliverability of electricity generated at the facility to load centers.
4. 
Is certified by the California Energy Commission as an eligible renewable resource as defined by California Public Utilities Code Section 399.12 and California Public Resources Code Section 25471, as either may be amended from time to time.
"Energy"
means electrical energy delivered to Glendale Water and Power with the voltage and quality required by the city and measured in megawatt-hours ("mWh") or kilowatt-hours ("kWh").
"FIT generator"
means a person owning or operating an electric generation facility in the Glendale Water and Power service territory and selling 100% of the products of the electric generation facility to the city pursuant to the FIT program.
"FIT program"
means the city Feed-in-Tariff Program adopted pursuant to Section 399.32 of the California Public Utilities Code.
"FIT program criteria"
means the following requirements:
1. 
Applicant owns or operates an electric generation facility;
2. 
Applicant provides evidence of site control satisfactory to the city attorney;
3. 
Applicant submits a complete application with the fees and reservation deposit required in connection therewith (as set forth in the FIT regulations and in such amounts approved from time to time by resolution of council), together with such supporting documents and information as required by the city;
4. 
Applicant complies with the FIT regulations;
5. 
If the application is approved, applicant executes and complies with the terms and conditions of the standard form FIT interconnection agreement and the standard form power purchase agreement between the city and FIT generator; and
6. 
If the application is approved, applicant achieves commercial operation of the electric generation facility within the timelines set forth in the standard form FIT interconnection agreement and the standard form power purchase agreement.
"FIT regulations"
means the Glendale Water and Power regulations governing the FIT program, adopted and as may be amended from time to time by the council.
"Green attributes"
means any and all credits, benefits, emissions reductions, environmental air quality credits, offsets and allowances, howsoever entitled, attributable to the generation from the electric generation facility and its displacement of conventional energy generation, whether existing now or arising in the future, including but not limited to renewable energy credits, any avoided emissions of pollutants to the air, soil or water, any avoided emissions of greenhouse gases, and the reporting rights to these avoided emissions.
"Greenhouse gas" or "GHG"
is a collective term for those gases that reduce the loss of heat from the earth's atmosphere, and thus contribute to global warming and climate change.
"Off-peak period" or "off-peak"
means all hours other than on-peak period hours including any holidays recognized by the North American Electric Reliability Corporation.
"On-peak period" or "on-peak"
means the period of time beginning at 6:00 a.m. and ending at 10:00 p.m., Monday through Saturday, excluding any holidays recognized by the North American Electric Reliability Corporation.
"Portfolio content category one (PCC1)"
means an eligible renewable energy resource interconnected or scheduled into a California balancing authority at the same time of generation pursuant to Sections 399.16(b)(1), 399.16(c)(1) and 399.30(c)(3) of the California Public Utilities Code.
"Product" or "products"
means energy, contract capacity, capacity attributes, and the green attributes from the electric generation facility and delivered to the city in accordance with the standard form FIT power purchase agreement between the city and the FIT generator.
"Renewable energy credit" or "REC"
means a certificate of proof that one unit of electricity was generated by an eligible renewable energy resource. RECs are accumulated on a kWh basis and one REC represents the green attributes associated with the generation of one MWh (1,000 kWhs) from the electric generation facility.
"Site"
means the real property (including all fixtures and appurtenances thereto) and related physical and tangible property generally owned or leased by the applicant where the electric generation facility is located or will be located, and including any easements, rights-of-way or contractual rights held or to be held by applicant for the transmission lines and/or roadways servicing such site or the facility located (or to be located) thereon.
"Site control"
means that the applicant shall: (1) own the site; or (2) be the lessee of the site under a lease which permits the applicant to perform its obligations under the FIT program.
B. 
Enrollment Process and Eligibility. An owner or operator of an electric generation facility within the service territory of Glendale Water and Power may submit a written application for participation in the FIT program pursuant to the process prescribed in the FIT regulations. Subject to subsection C of this section, the FIT program will be available to applicants meeting the FIT program criteria on a first-come, first-served basis until such time as the city's overall FIT program participation meets the higher of: (1) the maximum FIT program generation capacity required of the city under California Public Utilities Code Section 399.32; or (2) such higher amount as may be established by the general manager of Glendale Water and Power.
C. 
Denial of FIT Program Application—Appeal Process.
a. 
The general manager of Glendale Water and Power or designee may deny an application based upon any of the following grounds:
i. 
The electric generation facility does not meet the FIT program criteria or the requirements of this section.
ii. 
The transmission or distribution grid that would serve as the point of interconnection is inadequate.
iii. 
The electric generation facility does not meet all applicable state and local laws and building standards, and utility interconnection requirements.
iv. 
The aggregate of all electric generating facilities on a distribution circuit would adversely impact utility operation and load restoration efforts of the distribution system.
b. 
An applicant that has received a notice of denial from Glendale Water and Power may appeal such denial to the council pursuant to Chapter 2.88 of this code.
D. 
Rates. The energy delivered from the electric generation facility will be measured at the Glendale Water and Power power purchase meter at the delivery point. Payment for the products from the electric generation facility will be made in accordance with the terms of the standard form power purchase agreement between the city and the FIT generator and calculated by Glendale Water and Power on the basis of the following formula rates:
On-Peak Period.
1. 
For energy delivered to Glendale Water and Power during the on-peak period, the avoided on-peak period cost of energy that would otherwise be purchased from the spot or short-term market during the upcoming calendar quarter, using the MEAD_ON forward curve ($/MWH) (as posted by the Intercontinental Exchange [Mead 230 Day Ahead Clearing Price] for on-peak periods); plus
2. 
The value of portfolio content category one (PCC1) renewable energy credits (RECs) based on recent actual transactions by Glendale Water and Power ($/MWh); plus
3. 
The avoided greenhouse gas (GHG) compliance costs, which are the product of: (a) the default carbon emissions rate expressed in carbon allowances per megawatt-hour times; (b) the price of carbon allowances from the most recent auction conducted by the California Energy Commission ($/MWH); plus
4. 
The value of avoided transmission and distribution losses that would occur if energy were purchased on the spot or short-term market and imported into Glendale (8% multiplied by the avoided on-peak cost of energy).
Off-Peak Period.
1.
For energy delivered to Glendale to Water and Power during the off-peak period, the avoided off-peak period cost of energy that would otherwise be purchased from the spot or short-term market during the upcoming calendar quarter, using the MEAD_OFF forward curve ($/MWH) (as posted by the Intercontinental Exchange [Mead 230 Day Ahead Clearing Price] for off-peak periods); plus
2.
The value of portfolio content category one (PCC1) renewable energy credits (RECs) based on recent actual transactions by Glendale Water and Power ($/MWh); plus
3.
The avoided greenhouse gas (GHG) compliance costs, which are the product of: (a) the default carbon emissions rate expressed in carbon allowances per megawatt-hour times; (b) the price of carbon allowances from the most recent auction conducted by the California Energy Commission ($/MWH); plus
4.
The value of avoided transmission and distribution losses that would occur if energy were purchased on the spot or short-term market and imported into the city (8% multiplied by the avoided off-peak cost of energy).
On a quarterly basis, Glendale Water and Power shall calculate and publish on the Glendale Water and Power website the FIT rates for the on-peak period and the off-peak period, respectively, using the above formula rates. The FIT rates for each calendar year quarter will be effective on the following dates:
Quarter
Effective Date
1
January 1
2
April 1
3
July 1
4
September 1
E. 
Standard Form Agreements; Purchase and Sale Obligations. Each FIT generator shall enter into a standard form FIT interconnection agreement and a standard form FIT power purchase agreement with the city the form of which shall be subject to the approval of the city attorney. It is a requirement of the FIT program that the FIT generator must sell and deliver to Glendale Water and Power 100% of the products from the electric generation facility. Notwithstanding the foregoing, the standard form FIT power purchase agreement may, in the city's discretion, specify a maximum quantity of energy and/or products that may be delivered from the FIT generator on an hourly, daily, monthly, or yearly or other basis. If the agreement so specifies, then the city shall have no obligation to purchase energy and/or products from the electric generation facility delivered in excess of the cap.
F. 
Glendale Water and Power retains the right to install meters and obtain access to such meters at any part of the electric generating facility or the premises upon which it is located, including those meters located at the interconnection with the electric generating facility in order to completely assess the total load for that service. All costs of purchasing, installing and reading such meters and the cost of any other facilities required for the interconnection will be the responsibility of the applicant. The applicant shall be responsible for any engineering, construction, and administrative costs incurred by the city in connection with the application and the electric generation facility.
(Ord. 5806 § 28, 2013)
A. 
Notwithstanding any requirement that accounts be separately metered or individually metered, as provided in Sections 13.44.020(A), 13.44.030(A), 13.44.040(A) and 13.44.220(A) of this chapter, customers receiving service under one or more Glendale Water and Power customer-owned generation rate schedules and qualifying as an eligible customer-generator under California Public Utilities Code Section 2827 may aggregate the electrical load of two or more meters located on the property where the customer's distributed generation system is located and on all property adjacent or contiguous to the property on which the distributed generation system is located, if the following conditions are met:
1. 
The properties subject to the aggregate net metering arrangement are solely owned, leased or rented by the eligible customer-generator. For purposes of this section, properties that are divided by a street, highway or public thoroughfare are considered contiguous, provided the properties are otherwise contiguous and under the same ownership; and
2. 
The customer's distributed generation system has a total generating capacity of not more than one megawatt.
B. 
The terms and conditions of such service shall be established by resolution of the city council and in accordance with Section 2827 of the California Public Utilities Code, as may be amended from time to time, or pursuant to such other state law requirements as are applicable to the department.
(Ord. 5855 § 1, 2015)
A. 
Each rate schedule in this chapter shall be subject to an energy cost adjustment charge (ECAC) to adjust for variation from the projected costs of fuel and purchased power. The ECAC shall apply to each kilowatt-hour of sales.
B. 
The ECAC shall be calculated twice yearly and shall become effective the first day of January and July of each year; provided, however, that in lieu of surcharging customers' bills, the city manager, in his or her discretion, may choose to cover all or any portion of such ECAC-eligible costs through the electric reserves of the department. If the city manager chooses to pay such costs by using through the department's electric reserves instead of applying an ECAC charge to customers' bills, the elimination or offset of the ECAC shall be applied in the same manner to all customer classes. The current and all past ECAC values shall be posted on the Glendale Water and Power website.
The ECAC shall be determined by the following relationship and be expressed to the nearest $0.0001 per kilowatt-hour.
ECAC = ((i)+(ii))/(iii)
Where:
i.
Is the estimated variation from the projected total cost of fuel, including any associated transportation service, used for the production of electric energy for retail sales for the six months commencing with the effective date of the ECAC.
ii.
Is the estimated variation from the projected total cost of purchased power, including energy and any associated capacity and transmission service, purchased from all sources for retail sales for the six months commencing with the effective date of the ECAC.
iii.
Is the estimated retail energy sales and estimated street light and traffic signal lighting usage in kilowatt-hours for the six months commencing with the effective date of the ECAC.
For purposes of this calculation, the "projected costs" refers to the costs projected in the pro forma that formed the basis for establishing the electric rate plan in effect at the time of the calculation. Fuel and purchased power costs associated with compliance with federal, state and local laws and regulations shall not be included in the ECAC calculation. Such costs shall be included in the regulatory adjustment charge calculation set forth in Section 13.44.210 of this chapter.
C. 
An ECAC account shall be maintained. Entries to this account at the end of each month shall include:
1. 
An amount equal to the actual total cost of fuel, including any associated transportation service, used for the production of energy for retail sales, as recorded during the month, exclusive of previously entered prepayments;
2. 
An amount equal to the actual total cost of purchased power, including energy and any associated capacity and transmission service, purchased for retail sales, as recorded during the month, exclusive of previously entered prepayments;
3. 
An amount equal to actual prepayment of fuel and purchased power expense as described in subsections (C)(1) and (C)(2) of this section for retail sales;
4. 
Less: refunds (including interest) received by the department from any of its fuel and purchased power suppliers on fuel and purchased power expense as described in subsections (C)(1) and (C)(2) of this section for retail sales;
5. 
Less: an amount equal to the revenue billed for retail sales and for street lighting and traffic signal lighting during the month under the ECAC.
D. 
There is no limit on the department's ability to decrease the ECAC. Increases to the ECAC shall be limited to no more than one-half cent ($0.005) per kilowatt-hour during any 12 month period; provided, however, that the ECAC may be increased by up to an additional one cent ($0.01) per kilowatt-hour during any 12 month period if any one or more of the following events occurs: (i) the department experiences an extended outage of a major resource; or (ii) the average wholesale energy or fuel prices, as reflected by: (a) the forward price curves for the Southern California Border or Citygate natural gas price indices, or (b) the forward price curve for the CAISO SP 15 energy price hub, or (c) the prices of any successor indices or comparable markets, increases by a factor greater than 10% of the energy prices budgeted by the city, and such energy prices are projected to be sustained at that level for greater than one month.
(Ord. 5806 § 30, 2013; Ord. 5914 § 2, 2018)
A. 
Each rate schedule in this chapter shall be subject to a regulatory adjustment charge (RAC) to adjust for variance from projected regulatory compliance costs. The RAC shall apply to each kilowatt-hour of sales.
B. 
For purposes of this section, "regulatory compliance costs" means the costs to the department associated with compliance with federal, state and local laws and regulations, including, but not limited to, federal and regional reliability standards and environmental laws and regulations, renewable portfolio standard requirements and air quality and greenhouse gas regulations. Such costs shall include: costs associated with business process redesign, recordkeeping and reporting, training, compliance assessments, judgments, orders or decisions by a court, governmental agency, governmental commission, governmental department, governmental board, or other adjudicatory body, settlements, environmental remediation costs, costs of reducing emissions, energy efficiency, energy storage and load reduction costs and mandated renewable power supplies. "Regulatory compliance costs" shall not include any costs funded by the public benefit charge or any other adjustment charge.
C. 
The RAC shall be calculated twice yearly and shall become effective the first day of January and July of each year; provided, however, that in lieu of surcharging customers' bills, the city manager, in his or her discretion, may choose to cover all or any portion of such RAC-eligible costs through the electric reserves of the department. If the city manager chooses to pay such costs by using through the department's electric reserves instead of applying an RAC charge to customers' bills, the elimination or offset of the RAC shall be applied in the same manner to all customer classes. The current and all past RAC values shall be posted on the Glendale Water and Power website.
The RAC shall be determined by the following relationship and be expressed to the nearest $0.0001 per kilowatt-hour.
RAC = (i)/(ii)
Where:
i.
Is the estimated variation from the projected regulatory compliance costs for the six months commencing with the effective date of the RAC.
ii.
Is the estimated retail energy sales and estimated street light and traffic signal lighting usage in kilowatt-hours for the six months commencing with the effective date of the RAC.
For purposes of this calculation, the "projected" costs refers to the costs projected in the pro forma that formed the basis for establishing the electric rate plan in effect at the time of the calculation.
D. 
A RAC account shall be maintained. Entries to this account at the end of each month shall include:
1. 
An amount equal to the variance from the projected cost of regulatory compliance, as recorded during the month; and
2. 
An amount equal to prepayment of regulatory compliance costs;
3. 
Less: an amount equal to the revenue billed for retail sales and revenue received by the department for street lighting and traffic signal lighting during the month under the RAC charge.
(Ord. 5806 § 31, 2013; Ord. 5914 § 3, 2018)
A. 
Each rate schedule in this chapter shall be subject to a revenue decoupling charge (RDC) to adjust for the differences between actual and projected sales volumes. The RDC charge shall apply to each kilowatt-hour of sales.
B. 
For the purposes of this section, "revenue decoupling" means the rate mechanism by which rates are adjusted over time to reflect differences between forecasted and actual retail sales. Revenue decoupling is intended to minimize the financial impact to the department caused by lower sales resulting from reduced electricity consumption, weather conditions or other factors. Mechanically, revenue decoupling functions by comparing actual sales volumes versus projected sales volumes, both multiplied by the appropriate base rates, and either crediting or collecting any differences from customers in a subsequent period.
C. 
The RDC shall be calculated twice yearly and shall become effective the first day of January and July of each year; provided, however, that in lieu of surcharging customers' bills, the city manager, in his or her discretion, may choose to cover all or any portion of such RDC-eligible costs through the electric reserves of the department. If the city manager chooses to pay such costs by using through the department's electric reserves instead of applying a RDC charge to customers' bills, the elimination or offset of the RDC shall be applied in the same manner to all customer classes. The current and all past RDC values shall be posted on the Glendale Water and Power website.
The RDC shall be determined by the following relationship and be expressed to the nearest $0.0001 per kilowatt-hour:
RDC = (i)/(ii)
Where:
i.
Is the difference between expected revenues and actual revenues received from base rates during the preceding six month period; and
ii.
Is the expected sales volume, in kWh, in the immediately upcoming six month period.
For purposes of this calculation, "expected revenues" is determined based upon the amount of expected revenues from base rates projected in the pro forma that formed the basis for establishing the electric rate plan in effect at the time of the calculation, and "expected sales volume" is based upon a forecast of sales by the department.
D. 
A RDC account shall be maintained. Entries to this account at the end of each month shall include:
1. 
An amount equal to the revenues expected to be received from base rates, as projected in the pro forma that formed the basis for establishing the electric rate plan in effect at the time of the calculation; and
2. 
An amount equal to the actual revenues received from base rates during the month.
(Ord. 5806 § 32, 2013; Ord. 5914 § 4, 2018)
A. 
Each electric rate bill prepared by Glendale Water and Power (GWP) shall include a public benefits charge. The public benefit charge imposed by this section shall be a rate in an amount set and mandated by the state of California. The PBC rate shall be applied to the charges made for such electricity, and for any supplemental services or other associated activities directly related to and/or necessary for the provision of electricity to the service user.
B. 
As used in this section, the term "charges" shall apply to all services, components and items that are:
1. 
Necessary for or common to the receipt, use or enjoyment of electric service; or
2. 
Currently are or historically have been included in a single or bundled rate for electric service by a local distribution company to a class of retail customers. As used in this section, the term "charges" shall include the value of any other services, credits, property of every kind or nature, or other consideration provided by the service user in exchange for the electricity or services related to the provision of such electricity. The term "charges" shall include, but is not limited to, the following charges:
1. 
Energy charges;
2. 
Distribution or transmission charges;
3. 
Metering charges;
4. 
Stand-by, reserves, firming, ramping, voltage support, regulation, emergency, or other similar minimum charges for services;
5. 
Customer charges, late charges, service establishment or reestablishment charges, demand charges, fuel or other cost adjustments, power exchange charges, independent system operator (ISO) charges, stranded investment or competitive transition charges (CTC), nuclear decommissioning charges, trust transfer amounts (bond financing charges), franchise fees, franchise surcharges, annual and monthly charges, and other charges, fees or surcharges which are necessary for or common to the receipt, use or enjoyment of electric service.
C. 
Revenues from the public benefits charge will be retained in a separate account. The funds in this account must be used for the following purposes:
1. 
Cost-effective demand-side management services to promote energy efficiency and energy conservation;
2. 
New investments in renewable energy resources and technology consistent with existing statutes and regulations;
3. 
Research, development, and demonstration programs for the public interest to advance science or technology, which is not adequately provided, by competitive and regulated market;
4. 
Services provided to low-income electricity customers, including, but not limited to, targeted energy efficiency and rate discounts.
(Ord. 5179 § 1, 1997; Ord. 5197 § 9, 1998; Ord. 5233 § 10, 1999; Ord. 5297 § 8, 2001; Ord. 5506 § 7, 2006; Ord. 5598 § 5, 2008; Ord. 6031, 10/8/2024)
A. 
The rates established by this chapter shall be charged and collected by the department for electric energy sold, supplied, distributed or transported by the city, except as may be established by contract.
B. 
The department will require each prospective customer to apply for the service desired, and also to provide the department with the necessary information to establish credit. The customer will be charged a new account fee when applying for service. An additional fee shall be charged if the customer requires same day turn on. Such fees shall be in an amount established from time to time by resolution of the city council.
C. 
All service applications which require installation of a new meter will be charged a fee for the first meter and an additional fee for each subsequent meter to be installed at a single premises, when all meters are installed at one time. Such fees shall be in an amount established from time to time by resolution of the city council.
(Ord. 5806 § 36, 2013)
A. 
Each applicant for electric service shall deposit with the department a sum in the estimated amount of two months' charges for accounts billed monthly, or three months' charges in the case of accounts billed bimonthly. If the account has a master meter, each applicant for electric service shall deposit with the department a sum in the estimated amount of three months' charges in the case of accounts billed monthly, and four months' charges in the case of accounts billed bimonthly. The deposit is calculated by taking into account all services billed by the department including, but not limited to: water, electricity, rubbish, sewer, hazardous waste, industrial waste, utility tax and state surcharge, as determined by the department. No deposit for a residential account shall be less than $100 and no deposit for a commercial or industrial account shall be less than $200. The calculated deposit may, in the discretion of the department, be added to the applicant's first bill and will be due in accordance with Section 13.44.500 of this code. The department may waive the deposit requirements if the customer has provided all necessary information for credit identification and has a satisfactory credit rating with the credit reporting agency as determined by the department.
B. 
Any applicant for electric service who shall have been a customer of electric service furnished by the department and who, during the most recent 12 months within the 18 months prior to the date of application meets all of the following criteria:
1. 
Has had no disconnections for non-payment,
2. 
Has provided all necessary information for credit identification of such applicant, and
3. 
Has no unpaid delinquent closing bills or delinquent accounts with the department;
shall not be required to make or maintain any such deposit. In the case of any such applicant for electric service who has received more than two final notices of disconnection, the deposit requirement shall not be waived unless, in addition to meeting the criteria set forth as (1), (2) and (3) of this subsection B, that customer also has a satisfactory rating from a credit reporting agency as determined by the department. Any deposit previously made by an applicant shall, after 12 months' consecutive timely payment of bills by the applicant, be applied to such customer's account after any other unpaid delinquent accounts for such customer are satisfied. For purposes of this subsection, "timely payment" refers to payments made prior to issuance of a disconnection notice or late charge.
C. 
Upon the discontinuation of any service, any balance of such deposit then remaining in the hands of the department, after all bills for services to such customer have been paid, shall be returned.
D. 
On the failure of any customer to comply with the terms of this chapter regarding the payment of bills, the department may require the customer to reestablish credit in the manner specified in subsection A of this section for original service.
(Ord. 5806 § 37, 2013)
In order to determine the amounts to be charged each customer of electricity under the terms of this chapter, meters shall be installed to measure the electricity furnished. A separate meter shall be placed upon each separate connection and the readings thereof shall not be combined for billing purposes except where the department, for operating necessity, installs upon the customer's premises two or more meters in the same location for metering energy under the same rate schedule or except as otherwise provided. The energy supplied to each meter shall be recorded by the department at intervals of approximately one month, or as near thereto as the convenient operation of the department will permit and the interval between two successive meter recordings shall be deemed and regarded as a month for the purposes of this chapter, and all charges shall be computed accordingly; provided, that when service is commenced or discontinued between regular billing cycles the customer charge shall be prorated, and the minimum bill rendered for such partial period will not be less than the customer charge as indicated under the appropriate rate schedule.
(Ord. 5806 § 38, 2013)
The city manager may direct bimonthly billing of meters for all or any portions of the distribution system whenever the city manager determines that such practice will result in more economical collection of bills for electricity. When the city manager has directed such bimonthly billing of meters, the department shall bill usage from such meters at intervals of approximately two months or as near thereto as the convenient operation of the department will permit and the interval between two successive meter recordings shall be deemed and regarded as two months for the purposes of this chapter. The energy charge shall be computed by applying the rates prescribed in this chapter to one-half (½) the electricity consumed during the two month period and multiplying the results by two. When service is commenced or discontinued between regular billings the customer charge shall be prorated and the minimum bill rendered for such partial period will be not less than the customer charge as indicated under the appropriate rate schedule.
(Ord. 5806 § 39, 2013)
In general, meters will be specially read or interrogated between regular billing cycles when necessary for the purposes of computing opening and closing bills. The final bill may be estimated by comparing the number of days service was rendered since the latest meter reading or interrogation with the experienced use of energy by the particular customer. This estimated final meter reading or interrogation may serve as the initial reading for computing the bill of the succeeding customer.
(Ord. 5806 § 40, 2013)
All services and meters installed by the department shall remain at all times the property of the department and shall be maintained, repaired and renewed by the department when rendered unserviceable through reasonable use; provided, that where replacements, repairs or adjustments are rendered necessary by the act, negligence or carelessness of the customer, or any member of the customer's family or person in the customer's employ, any expense caused to the department thereby shall be charged and collected from the customer. The electric meter may not be altered or tampered with or removed by anyone other than Glendale water and power department personnel. No meter seal may be broken by anyone other than Glendale water and power department personnel. Glendale water and power department may give its prior consent to seal breaking by the customer when deemed necessary by the Glendale water and power department. Unauthorized alteration, tampering or removal by any party, including a licensed electrician, will result in the customer being charged unauthorized alteration fees and any other applicable charges described in subsection H of Section 13.44.500. For billing purposes, if an electric meter becomes inaccessible for inspection, reading, or testing, the department shall make reasonable estimates of energy usage, until such time as access to the meter is restored.
(Prior code § 8-46; Ord. 5316 § 13, 2002; Ord. 5664 § 5, 2009)
Whenever the correctness of any bill for electric service is in dispute, the department will cause an investigation to be made.
Inaccuracies of kilowatt-hour recording, or bills reflecting clerical or meter errors shall be adjusted to a correct basis as determined by the department's investigation for a period of not to exceed six months prior to discovery of the error, or questioning of the bill, whichever occurs earlier.
In cases where other demand, kilowatt-hour, dates, or other factors required for application of rate schedule or other provisions, are not subject to exact determination or are in question, or in disputed cases relative to service or rate application, the department shall establish such factors by tests, analyses and investigations to determine the proper basis for making an adjustment, if any. Adjustments in the billing shall then be authorized by the general manager of Glendale Water and Power as shown to be proper. Such adjustments shall be subject to review, when requested by the customer or by the city manager.
(Ord. 5806 § 41, 2013)
A. 
All charges for electricity sold, furnished, supplied or delivered by the department shall be due and payable upon presentation of the bill, and if not paid within 19 days thereafter shall be deemed delinquent. The department may issue a disconnection notice for any delinquent bill and all services for a customer receiving such notice by mail or other delivery may be disconnected without further notice. If payment is not received within 38 days from the original mailing of the customer's bill, a late fee in an amount established from time to time by resolution of the city council will be charged and collected in addition to other amounts due from the customer. There will be a charge rendered for any dishonored or returned payment received on an account. The amount charged shall be established by resolution and shall include the actual costs for all payments which are not honored by the appropriate financial institution for any reason.
B. 
Electric service will not be disconnected if, within 48 hours following the delivery of a disconnection notice, a customer submits a written protest of the disputed bill containing all facts and evidence necessary to review the protest or if the bill is satisfied. The general manager of Glendale water and power department shall have final and conclusive determination of these protests and shall provide this determination to the customer in writing. Should the protest be denied, electric service shall be disconnected within either 48 hours from the date of personal service of the determination or within five days from the date of mailing of the determination.
C. 
If at any time during the four years preceding the date a customer applies for a new service, a customer was receiving service from the department at another premises and that customer did not pay the outstanding balance on the final bill, the customer's new service may be subject to disconnection and discontinuance for failure to pay the bill for the prior account or accounts when a notice of disconnection has been mailed or delivered to such customer. If a customer is receiving service from the department at more than one premises, service at any or all of the customer's premises receiving service shall be subject to disconnection and discontinuance without further notice when a notice of disconnection has been mailed or delivered to such customer and bills for service at any one or more premises are not paid within the time specified above.
D. 
Delinquent master-metered accounts will be charged a processing fee for unpaid accounts that result in the posting of tenant notices for disconnection of service more than once in a two year period. The amount of the fee charged shall be established by resolution and shall include the actual cost of processing a delinquent master-metered account. The schedule for such fee shall remain on file and be available with the city clerk of the city.
E. 
Delinquent master-metered accounts that result in the posting of tenant notices for disconnection of service shall be assessed a civil penalty as follows:
1. 
A civil penalty of $250 for the second occurrence in a two year period.
2. 
A civil penalty of $500 for each additional occurrence in a two year period. Within 15 calendar days after the date of posting of a tenant notice for disconnection of service, the customer whose account is delinquent may appeal assessment of the civil penalty to the Glendale water and power commission pursuant to Section 2.72.140(E) of this code.
F. 
When service has been disconnected for nonpayment of bills or as a result of theft of service described in subsection H below, it shall not be reconnected to the same customer except upon payment of all prior billing for service at this account and all other accounts for this customer and any other amounts due to the department as a result of the meter tampering, unauthorized use or theft described in subsection H below. When the department disconnects the service for nonpayment of charges or other noncompliance with the provisions of this chapter or rules and regulations adopted pursuant thereto, the account shall be charged a fee in an amount established from time to time by resolution of the city council. If a customer turns on or causes a disconnected service to be turned on, the department may again turn off the service, using any means to ensure that service may not be reconnected by the customer or an agent of the customer, and may charge and collect a fee in an amount established from time to time by resolution of the city council in addition to any other applicable fees and costs associated with meter tampering, unauthorized use or theft of service described in subsection H below.
G. 
Each time a department representative reconnects a service, an additional fee shall be charged and collected from the customer before service is restored. Where same-day service restoration is requested, an additional fee shall be charged. All such fees shall be in amounts established from time to time by resolution of the city council.
H. 
The following provisions shall apply where it has been determined by the general manager of Glendale water and power that unauthorized use or theft of electricity has occurred by a customer:
1. 
Service may be disconnected and a fee of $250 per meter or socket shall be charged and collected in addition to any other amounts due from the customer including, but not limited to, costs associated with the repair and/or replacement of any damaged meters, meter locking devices, sockets, and/or other related equipment, loss of revenue related to such theft, attorney's fees, city personnel time, resources and investigative costs, in addition to any penalties provided for in any other section of this code or imposed due to violation of state or local law, if a customer has:
a. 
Caused or allowed interference of registration or recording of usage or the bypassing of the meter either partially or completely;
b. 
Restored service by any means after service has been terminated for nonpayment or obtained electricity without making the proper application or receiving proper authorization from the Glendale water and power department;
c. 
Damaged, removed, or tampered in any manner with any part of a meter, meter seal, meter locking device, or socket;
d. 
Obtained service by use of a metering device which is not authorized by the Glendale water and power department; or
e. 
Fraudulently obtained, or attempted to obtain, service by the use of a false name and/or identification, or by placing the account in the name of someone else after service has been disconnected for nonpayment of service fees and/or due to theft of service and circumstances associated therewith as described in this section.
2. 
Any customer who has been determined by the general manager of the Glendale water and power department to have engaged in any of the acts described in subsection (H)(1) and has had notice of disconnection mailed or delivered shall have service disconnected if proper connection, to the satisfaction of the department, is not established within 48 hours of the delivery of the notice. Service shall be restored or established only upon proper connection, to the satisfaction of the department, and the payment of all outstanding fees and costs by the customer. Where the customer has had prior notice of disconnection mailed or delivered by the department and has restored connection without authorization, or where the conduct of the customer has resulted in an unsafe condition, service may be disconnected immediately and shall not be restored until proper connection, to the satisfaction of the department, has been established and all outstanding fees and costs have been paid by the customer.
3. 
Any customer who has been determined by the general manager of the Glendale water and power department to have engaged in any of the acts described in subsection (H)(1) may appeal the assessment of civil penalties and costs as described thereto to the Glendale water and power commission pursuant to Section 2.72.140(E). within 15 calendar days after the date of the notice of the assessed charges. The decision rendered by the Glendale water and power commission on appeal shall be final.
I. 
In the event that a premises is vacant or there is no responsible party on file with the city, the owner or landlord shall be liable to the city for the payment of any charges incurred. This includes all charges incurred between the time a tenant vacates the premises and the premises is reoccupied by a new tenant.
J. 
The department may apply interest to all delinquent accounts.
(Ord. 5806 § 43, 2013)
The general manager of the Glendale Water and Power department shall have authority to make all determinations required of the department by this chapter.
(Ord. 5806 § 44, 2013)
The city manager shall prescribe from time to time as the city manager shall deem necessary or desirable rules and regulations relating to conditions of service, the application, administration and interpretation of rates, and to the sale of electric energy by the city, and of products, commodities and service incidental thereto, and the charges to be made therefor. Such rules and regulations shall be of general application not inconsistent with the provisions of this chapter and before becoming effective shall be approved by the council by resolution. Rules and regulations now in effect, except where they may be inconsistent herewith, are continued in force until changed.
(Ord. 5806 §§ 42, 45, 2013)