Legal and edible title to the cable television system, including any and all studio facilities and production equipment provided for public, educational and governmental access, and all channels of whatever kind or nature shall be vested in the franchisee.
(Ord. CS 442 §1, 1991)
A. 
Within a franchise area services provided by a franchise through its CATV system shall be offered uniformly upon nondiscriminatory terms to subscribers and users, and shall not differ based upon geographical location, income levels, racial or ethnic composition.
B. 
Nothing in this provision shall be construed to prohibit the reduction or waiving of charges in conjunction with promotional campaigns for the purpose of attracting subscribers, nor shall this provision be interpreted to prohibit the establishment of graduated scale of charges and classified rate schedules to which any subscriber or user included within a particular classification shall be entitled.
C. 
No franchisee shall deny service, deny access or otherwise discriminate against subscribers, channel users or general citizens on the basis of race, color, religion, national origin or sex.
(Ord. CS 442 §1, 1991)
No franchisee shall remove or offer to remove any potential or existing subscriber's antenna, or provide any inducement for removal as a condition respecting the provision of service.
(Ord. CS 442 §1, 1991)
During the term of each franchise, the franchisee shall maintain its CATV system in good condition and repair, render efficient service, make repairs promptly, and interrupt service only for good cause and for the shortest time possible.
(Ord. CS 442 §1, 1991)
Each franchisee shall abide by the privacy provisions of Section 631 of the CCPA and any other applicable federal and state laws and regulations.
(Ord. CS 442 §1, 1991)
The county may, at its sole option, require that all franchisees under this chapter establish standards of customer service which are acceptable to the county. If such standards are required, they shall be negotiated between the county and its franchisees, and shall be incorporated into each franchise agreement. Performance shall be evaluated as follows:
A. 
Regulation Evaluation Meetings. The county and franchisee hereunder may hold performance evaluation meetings, as necessary, at any time during the term of the franchise agreement. All such evaluation meetings shall be open to the public.
B. 
Elements of Evaluation. Topics that may be discussed at an evaluation meeting include, without limitation, application of new technologies, cable system performance, services provided, subscriber and community complaints, privacy, modification to the cable ordinance and the franchise agreement, judicial and FCC rulings, and the franchisee or county rules and regulations.
C. 
Franchisee Cooperation. The franchisee shall fully cooperate with the county in all matters relating to any evaluation pursuant to this section and shall, at the franchisee's expense, provide such information, data and documents as the county may reasonably request in connection with such evaluation.
(Ord. CS 442 §1, 1991)
Each franchisee shall strictly comply with the equal employment opportunity provisions of Section 634 of the CCPA and all other applicable laws and regulations.
(Ord. CS 442 §1, 1991)