The charges stated on each water system bill is due and payable upon receipt. On the forty-second day after the billing date, the finance director shall mail a reminder to pay notice to the customer and shall assess a ten percent late payment penalty. The notice shall advise the customer of the following: customer's name and address; amount that is past due; date by which payment or payment arrangements are required to avoid discontinuation of service; description of the process to dispute or appeal a bill; description of the process to apply for an amortization plan; and city phone number and a web link to the city's written collection policy. If the bill and the penalty is not paid in full within sixty days from the billing date, the administrative services director shall report the delinquency to the public works director who shall thereupon cause the service connection to be shut off.
(Ord. 1784 § 6, 2003; Ord. 2048 § 3, 2020; Ord. 2049 § 3, 2020)