It shall be the duty of the finance director to receive all applications for service from the water division and all notices of whatsoever kind in connection with the water division.
(Ord. 1784 § 6, 2003)
The finance director shall be given not less than twenty four hours notice of all requests for discontinuance of service.
(Ord. 1784 § 6, 2003)
The administrative services director shall report to the director of public works all connections and all shutoffs to be made.
(Ord. 1784 § 6, 2003; Ord. 2048 § 2, 2020; Ord. 2049 § 2, 2020)
The finance director shall prepare all statements of charges of the water division, receive all moneys paid to the water division and pay the same to the appropriate water system funds at the times and in the manner provided by law. Statements of charges shall be billed to each water system customer bimonthly (every two months).
(Ord. 1784 § 6, 2003)
The charges stated on each water system bill is due and payable upon receipt. On the forty-second day after the billing date, the finance director shall mail a reminder to pay notice to the customer and shall assess a ten percent late payment penalty. The notice shall advise the customer of the following: customer's name and address; amount that is past due; date by which payment or payment arrangements are required to avoid discontinuation of service; description of the process to dispute or appeal a bill; description of the process to apply for an amortization plan; and city phone number and a web link to the city's written collection policy. If the bill and the penalty is not paid in full within sixty days from the billing date, the administrative services director shall report the delinquency to the public works director who shall thereupon cause the service connection to be shut off.
(Ord. 1784 § 6, 2003; Ord. 2048 § 3, 2020; Ord. 2049 § 3, 2020)
The finance director shall be bonded in a minimum amount of one hundred fifty thousand dollars with a sufficient surety company authorized to conduct business in the state of California. Such bond shall be conditioned that such collector shall fully and faithfully perform all of the duties of such office and shall fully and faithfully account for and pay over all moneys received by him or her as such collection official.
(Ord. 1784 § 6, 2003)