Editor's Note: This chapter was previously titled Commercial Parking Garage Regulation, and was derived from
prior code § 3250, as amended by § 2 of Ord. 00-572.
This chapter shall be known as the "Off-Street Parking Lot Operations
Ordinance" of the City of West Hollywood.
(Ord. 02-631 § 1, 2002)
It is the purpose of this chapter to require parking lot operators
to provide adequate and accurate information to parking lot patrons
regarding rates, hours of operation, name of parking lot operator
and tow truck facility used.
(Ord. 02-631 § 1, 2002)
For the purpose of this chapter, the following definitions shall
apply:
shall mean the City Council of the City of West Hollywood.
shall mean the Director of Transportation and Public Works
of the City of West Hollywood or designee.
shall mean any paved surface or structure built primarily
for the parking of motor vehicles that charges a fee or operates a
validation system for parking.
shall mean any person, firm or corporation or other business
entity providing on-site parking facilities or engaging in the activity
of parking motor vehicles for a monetary fee including valet parking
companies.
shall mean the legal titleholder of the property on which
the parking lot operated by the parking lot operator is located.
shall mean a motor vehicle which has been altered or designed
and equipped for transporting vehicles by means of a crane, hoist,
tow bar, tow line or dolly.
shall mean any paved surface or structure built primarily
for the parking of motor vehicles that does not charge a fee or operate
a validation system for parking.
shall mean any process managed by a parking lot operator
to provide free parking for patrons for a limited period of time.
(Ord. 02-631 § 1, 2002)
This chapter shall apply to paid and unpaid commercial parking
lots including, but not limited to, parking facilities located on
properties required to participate in a shared parking or validation
program as a condition of operation.
(Ord. 02-631 § 1, 2002)
a.
Paid Commercial Parking Lots.
1.
The parking lot owner or operator shall be required to submit a parking operations plan in accordance with Section 19.28.030(B) of the Zoning Ordinance.
2.
The
parking lot owner or operator shall install and maintain in a conspicuous
place, plainly visible from the street, a sign, the location of which
is noted in the parking operations plan, containing the following
information:
a.
All daily, monthly and special event rates charged and any rates
for subsequent hours or fractions thereof. The rate schedule shall
include a daily maximum charge. The rate schedule shall differentiate
all changes in hourly rates, if applicable, as well as any tax collected.
b.
Hours of operation for all days the parking facility is open.
c.
The business address and telephone number of the parking lot operator.
d.
Notification of any shared parking, validation or reimbursement program
required for a business or group of businesses as a condition of operation,
established by resolution of the Planning Commission, Transportation
and Mobility Commission or Council.
e.
The name and telephone number of the location where towed vehicles
may be retrieved.
b.
Unpaid Commercial Lots.
1.
The parking lot owner or operator shall be required to submit a parking operations plan in accordance with Section 19.28.030(B) of the Zoning Ordinance.
2.
The
parking lot owner or operator shall install and maintain in a conspicuous
place, plainly visible from the street, a sign indicating the name
and telephone number where towed vehicles may be retrieved.
(Ord. 02-631 § 1, 2002; Ord. 23-09 § 34, 2023)
a.
In
the event of a conflict with the provisions of this chapter, the design
of the sign shall be in accordance with the provisions of the Zoning
Ordinance and/or the conditions contained in the conditional use permit
and parking use permit in effect for the subject property. A sample
design of the sign shall be included in the parking operations plan.
b.
The
size of the sign should be a minimum of 36″ x 24″. The
letters and numerals indicating the rates must be at least six inches
high and one-inch stroke in contrasting colors. All other letters
and numerals contained on the sign must be a minimum of one inch in
height. If any letters or numerals on the sign exceed 12″ in
height, then all other numerals and letters relating to parking fees
shall be not less than one-half the height of the largest numeral
or letter on the sign.
(Ord. 02-631 § 1, 2002)
a.
Rate
changes shall be submitted to the Director by the filing of an amended
parking operations plan. The amended plan shall indicate the effective
date of the increase, the current parking rate, the new parking rate,
and any changes to the hours of operation or company responsible for
operating the parking lot, if applicable.
b.
The
parking lot operator shall conspicuously post in public view any rate
increases a minimum of ten business days before the effective date
of the rate increase on a sign at least 11″ x 17″ in
size with lettering at least one inch in height. The sign shall indicate
the effective date of the rate increase, the current parking rate
and the new parking rate.
(Ord. 02-631 § 1, 2002)
a.
It
shall be unlawful for the parking lot owner or operator to do any
of the following:
1.
Charge
or collect any parking fee in excess of that posted or listed in the
parking operations plan, unless a rate change has been filed with
the Director.
2.
Operate
a parking facility unless a sign is posted according to the provisions
of this chapter.
3.
Remove
an illegally parked vehicle from the premises by a tow-truck unless
a sign is posted on site that provides the name and phone number where
the vehicle may be retrieved.
4.
Fail
to post the current towing and storage rates for vehicles removed
from the property for illegal parking.
(Ord. 02-631 § 1, 2002; Ord. 05-699 § 1, 2005; Ord. 16-988 § 5, 2016)
Where conflicts occur between the regulations of this chapter
and the Zoning Ordinance or other regulations within the city, the
more restrictive of any such regulations shall apply.
(Ord. 02-631 § 1, 2002)
