This chapter provides regulations applicable to development of land uses in the commercial and public zoning districts established by Section 19.04.020 (Zoning Districts Established). These regulations are intended to encourage appropriate commercial, public and other compatible land uses in commercial and public zoning districts that are suitable, convenient, and meet community needs. Each zoning district is intended to ensure that commercial development preserves and enhances the integrity of that zoning district. All commercial zoning districts in West Hollywood are intended to provide and continue the sense of an urban village.
(Ord. 01-594 § 2, 2001)
A. 
CN1 (Commercial, Neighborhood 1) District. The CN1 zoning district identifies areas appropriate for low-intensity commercial land uses. The intent of the CN1 zoning district is to allow land uses that are small-scale, and that serve local residents. Appropriate land uses include neighborhood convenience uses and specialty shops. Mixed-use developments with residential uses on the second story above commercial uses are encouraged. The CN1 zoning district is consistent with the CN1 land use designation of the General Plan.
B. 
CN2 (Commercial, Neighborhood 2) District. The CN2 zoning district identifies areas appropriate for low-intensity commercial land uses. The intent of the CN2 zoning district is to allow land uses that are small-scale, and that serve local residents. Appropriate land uses include neighborhood convenience uses and specialty shops. Residential uses are prohibited in this district. The CN2 zoning district is consistent with the CN2 land use designation of the General Plan.
C. 
CC1 (Commercial, Community 1) District. The CC1 zoning district is intended to provide a wide variety of commercial opportunities to serve local community needs, as well as broader market areas. The CC1 zoning district identifies areas appropriate for a variety of commercial uses including: retail; professional offices; business support and personal services; entertainment uses; restaurants; specialty shops; overnight accommodations; cultural uses; and small-scale manufacturing uses related to design furnishings, galleries, motion pictures, television, music or design-related uses. Mixed-use developments with residential and office uses above businesses are encouraged, except in the commercial-only overlay district (19.14.090). The CC1 zoning district is consistent with the CC1 land use designations of the General Plan.
D. 
CC2 (Commercial, Community 2) District. The CC2 zoning district is intended to provide a wide variety of commercial opportunities to serve local community needs, as well as broader market areas. The CC2 zoning district identifies areas appropriate for a variety of commercial uses including: retail; professional offices; business support and personal services; entertainment uses; restaurants; specialty shops; overnight accommodations; cultural uses; and small-scale manufacturing uses related to design furnishings, galleries, motion pictures, television, music or design-related uses. Mixed-use developments with residential and office uses above businesses are encouraged, except in the commercial-only overlay district (19.14.090). The CC2 zoning district is consistent with the CC2 land use designation of the General Plan.
E. 
CA (Commercial, Arterial) District. The CA zoning district identifies a full range of commercial uses appropriate for the primary, regional arterial streets through West Hollywood. These areas include "entryways" into the city. Appropriate uses include specialty retail and service businesses, restaurants, cultural, and entertainment-related uses. The CA zoning district is consistent with the C3 land use designation of the General Plan.
F. 
CR (Commercial, Regional Center) District. The CR zoning district identifies areas that are principal commercial activity centers. Land uses in these areas may serve local, as well as regional market areas. The CR zoning district is consistent with the C4 land use designation of the General Plan.
G. 
PDCSP (Pacific Design Center Specific Plan) District. The PDCSP zoning district identifies areas that are principal activity centers, including a regional destination for design-related industries. Land uses in these areas may serve local, as well as regional market areas. The PDCSP zoning district is consistent with the C4 land use designation of the General Plan.
H. 
SSP (Sunset Specific Plan) District. The SSP zoning district identifies the areas along Sunset Boulevard which are included within the Sunset Specific Plan.
I. 
PF (Public Facilities) District. The PF zoning district is intended to accommodate a wide range of public and quasi-public uses distributed throughout the community (e.g., schools, child care centers, transportation facilities, public buildings and facilities, museums, hospitals, cultural and recreational facilities and activities), and similar compatible uses. The PF zoning district is consistent with the P (Public) land use designation of the General Plan.
(Ord. 01-594 § 2, 2001; Ord. 12-882 § 7, 2012)
Table 2-5 identifies the uses of land allowed by this Zoning Ordinance in the commercial and public zoning districts, and the land use permit required to establish each use, in compliance with Section 19.04.040 (Zoning District Regulations). Permit requirements for additions to existing structures are determined by floor area; see Chapters 19.42 (Zone Clearances), 19.44 (Administrative Permits), and 19.48 (Development Permits).
Note: where the last column in the table ("Specific Use Regulations") includes a section number, the regulations in the referenced section apply to the use; however, provisions in other sections of this Zoning Ordinance may also apply.
TABLE 2-5
ALLOWED USES AND PERMIT REQUIREMENTS FOR COMMERCIAL AND PUBLIC ZONING DISTRICTS
P Use Permitted1
CUP Conditional Use Permit Required
MCUP Minor Conditional Use Permit Required
PCR Project Conformity Review
RI Rehabilitation Incentives
— Use Not Allowed
[Explanatory Notes Follow at the End of the Table]
LAND USES2
PERMIT REQUIRED BY ZONE
Specific Use Regulations
CN
CC/SSP
CA
CR
PDCSP
PF3
Accessory dwelling units
P1, 14
P1, 14
P1, 14
P1, 14
19.36.310
Accessory manufacturing
P1
P1
P1
PCR
19.36.030
Accessory retail uses
P1
P1
P1
P1
PCR
P1
19.36.030
Adaptive reuse — Historic structure
RI
RI
RI
RI
PCR
RI
Chapter 19.58
Adult businesses
P1
P1
P1
19.36.050
Adult day care facilities
MCUP
MCUP
MCUP
MCUP
MCUP
19.36.040
Alcoholic beverage sales, off-site consumption (retail or wholesale establishments)
CUP
CUP
CUP
CUP
CUP
19.36.060
Alcoholic beverages sales, on-site consumption4
P1
P1
P1
P1
P1
P1
19.36.060
Art galleries
P1
P1
P1
P1
PCR
P1
 
Artisan/handcraft shops
P1
P1
P1
P1
PCR
 
Artisan/craft product manufacturing AP
P1
P1
P1
P1
PCR
 
Auto parts sales
P1
P1
 
Automated teller machines (ATMs), exterior
P1
P1
P1
P1
P1
19.36.080
Banks and financial services
P1
P1
P1
P1
PCR
19.36.085 (applicable to SSP only)
Banquet facility
PCR
 
Bed and breakfast inns (B&Bs)
CUP
CUP
CUP
CUP
19.36.090
Broadcasting studios
P1
P1
P1
P1
PCR
 
Building material stores
P1
P1
P1
 
Business support services
P1
P1
P1
P1
PCR
 
Cannabis adult-use retail
P1
P1
P1
P1
19.36.091 Chapter 5.70
Cannabis commercial cultivation (ancillary to adult-use retail and medical-use dispensary)
P1
P1
P1
P1
Chapter 5.70
Cannabis commercial cultivation (stand-alone indoor facility)
 
Cannabis commercial cultivation (outdoor)
 
Cannabis consumption area (edible products only) with on-site adult-use retail (edible products for on-site consumption only)
P1
P1
P1
P1
19.36.092 Chapter 5.70
Cannabis consumption area (smoking, vaping, and edible products) with on-site adult-use retail (smoking, vaping, and edible products for on-site consumption only)
P1
P1
P1
P1
19.36.092 Chapter 5.70 7.08.030
Cannabis delivery service (ancillary to adult-use retail and medical-use dispensary)
P1
P1
P1
P1
19.36.093
Cannabis delivery service (office only)
P1
P1
P1
P1
Chapter 5.70
Cannabis distributor (ancillary to adult-use retail and medical-use dispensary)
P
P
P
P
 
Cannabis distributor (stand-alone facility)
 
Cannabis manufacturer (ancillary to adult-use retail and medical-use dispensary)
P
P
P
P
Chapter 5.70
Cannabis manufacturer (stand-alone facility)
 
Cannabis medical-use dispensary
P1
P1
P1
P1
19.36.093 Chapter 5.70 19.36.030
Cannabis microbusiness
 
Cannabis mobile consumption lounges
 
Cannabis temporary use
 
Cannabis testing laboratory
P1
P1
P1
P1
 
Cardrooms
CUP
CUP
CUP
CUP
CUP
 
Caretaker and employee housing
P1, 12
P1, 12
P1
P1
P1
 
Child day care centers
MCUP
MCUP
MCUP
MCUP
MCUP
MCUP
19.36.040
Clubs, lodges, and meeting halls
CUP
CUP
CUP
CUP
PCR
CUP
 
Common interest developments, new projects and conversions
P1, 12
P1, 12
P1
P1
PCR
19.36.100
Community centers
CUP
CUP
CUP
CUP
PCR
CUP
 
Community gardens
P1
P1
P1
P1
P1
P1
 
Convention centers
CUP
CUP
CUP
CUP
CUP
 
Conversion of mixed-use residential units to commercial
CUP
CUP
CUP
CUP
CUP
19.36.290
Corporate housing
19.36.100(B), 19.48.060
Emergency shelters
P1,13,15
19.36.125
Extended hour businesses
P
P
P
P
P11
P
5.52
Farmers markets
P1
P1
P1
P1
 
Firearm sales
CUP
CUP
CUP
19.36.134
General retail stores
P1
P1
P1
P1
PCR11
P1,5
 
Grocery stores, 10,000 sq. ft. or more of floor area
CUP
CUP
CUP
CUP
 
Grocery stores, less than 10,000 sq. ft. of floor area
P1
P1
P1
P1
 
Hazardous materials storage requiring Fire Code permit
CUP
CUP
CUP
CUP
19.20.070
Health/fitness facilities
CUP
CUP
CUP
CUP
PCR11
CUP
 
Health/fitness facilities, personal training
P1
P1
P1
P1
PCR11
P1
 
Heliports
CUP
CUP
CUP
CUP
 
Home businesses
P1
P1
P1
P1
19.36.140
Hotels
CUP10
CUP
CUP
19.36.150
Indoor amusement/entertainment facilities
CUP
CUP
CUP
 
Junior accessory dwelling units
P1, 14
P1, 14
P1, 14
P1, 14
19.36.310
Kiosks
P1
P1
P1
P1
P1
19.36.155
Laundries and dry cleaning plants
CUP
CUP
CUP
 
Libraries and museums
P1
P1
P1
P1
PCR
P1
 
Live/work units
P1, 12
P1, 12
P1
P1
 
19.36.160
Media production
P1
P1
P1
PCR
19.36.180
Medical services — Clinics, offices and laboratories
P1
P1
P1
P1
PCR
P1
 
Medical services — Hospitals
CUP
CUP
CUP
CUP
CUP
 
Microbreweries in conjunction with on-site sales
CUP
CUP
CUP
CUP
 
Mixed-use projects
P1, 12
P1, 12
P1
P1
19.36.170
Mortuaries and funeral homes
CUP
CUP
CUP
CUP
 
Newsstands and flower stands
P1
P1
P1
P1
PCR
P1
19.36.185
Nightclubs and bars
CUP
CUP
CUP
CUP
19.36.200
Nonconforming use or sign, extension of amortization
CUP
CUP
CUP
CUP
19.72.040.D
Offices — Administrative/business/production/ professional
P1
P1, 6
P1
P1
PCR
 
Offices - Government
P1
P1
P1
P1
PCR
P1
 
Organizational houses
CUP
CUP
CUP
CUP
CUP
 
Outdoor commercial recreation
CUP
CUP
CUP
CUP
 
Outdoor storage
P1
P1
P1
PCR
P1
19.36.230
Palm readers, fortune tellers, psychics, etc.
P1
P1
P1
P1
 
Parking — Mechanical lifts
P1
P1
P1
P1
P1
P1
19.28.090
Parking — Automated structures (accessory retail required)
P1
P1
P1
P1
P1
P1
19.28.090
Parking structures (accessory retail required)
P1
P1
P1
P1
PCR
P1
Chapter 19.28
Parks and playgrounds
CUP
CUP
CUP
CUP
P1
 
Pawn shops
CUP7
19.36.240
Personal services
P1
P1
P1
P1
PCR
P1
 
Pet shops
P1, 16
P1, 16
P1, 16
P1, 16
 
Pharmacies
P1
P1
P1
P1
 
Plant nurseries and garden supply stores
MCUP
MCUP
MCUP
MCUP
 
Printing and publishing
CUP
CUP
CUP
PCR
 
Public safety facilities
CUP
CUP
CUP
CUP
CUP
19.36.250
Recycling facilities — Reverse vending machines
P1
P1
P1
P1
19.36.260
Recycling facilities — Small collection facility
CUP
CUP
CUP
CUP
19.36.260
Religious facilities/places of worship
CUP
CUP
CUP
CUP
CUP
 
Research and development (R&D)
CUP
CUP
CUP
PCR
 
Residential care facilities, 6 or fewer clients
P1
P1
P1
P1
P1
 
Residential care facilities, 7 to 12 clients
MCUP
MCUP
MCUP
MCUP
MCUP
 
Residential care facilities, more than 12 clients
CUP
CUP
CUP
CUP
CUP
 
Restaurants
P1
P1
P1
P1
PCR
P1
19.36.210
Restaurants with alcoholic beverage sales, on- and off-site consumption with appropriate ABC License
P1
P1
P1
P1
PCR
P1
19.36.210, 19.36.060
Restaurants — Outdoor dining
P1
P1
P1
P1
PCR
P1
19.36.210
Schools — Public and private
CUP
CUP
CUP
CUP
CUP
CUP
 
Schools — Specialized education and training
CUP
CUP
CUP
CUP
CUP
 
Service stations
19.36.330
Service stations – Modifications or expansion of existing
CUP
CUP
CUP
19.36.330, 19.72.050
Short-term rental for five days or more of up to 30% of units within a building that received an administrative permit for rental of dwelling units for 31 days or more pursuant to Section 19.36.275
 
CUP in SSP only
 
 
 
 
19.36.275
Short-term rental of a dwelling unit, or any portion thereof, for a period of 30 consecutive calendar days or less
19.36.331
Single room occupancy housing
CUP1,13,14
19.36.335
Smoking areas — Outdoor, accessory to any use, without the consumption of alcohol
P1
P1
P1
P1
PCR
P1, 10
19.36.340
Smoking areas — Outdoor, accessory to any use, with the consumption of alcohol
CUP
CUP
CUP
CUP
MCUP
CUP10
19.36.340
Special events
(8)
(8)
(8)
(8)
PCR (8)
(8)
Chapter 19.54
Studios — Art, dance, music, photography, etc.
P1
P1
P1
P1
PCR
 
Supper clubs
MCUP
MCUP
MCUP
MCUP
19.36.345
Supportive housing
P1,12,14
P1,12,14
P1,12,14
P1,12,14
 
Telecommunications facilities
P1
P1
P1
P1
PCR
P1
19.36.350
Temporary uses
(8)
(8)
(8)
(8)
PCR (8)
(8)
Chapter 19.54
Theaters
CUP
CUP
CUP
PCR
CUP
 
Tobacco product shops
CUP
CUP
CUP
19.36.354
Transitional housing
P1,12,14
P1,12,14
P1,12,14
P1,12,14
 
Transit stations and terminals
P1
 
Transit stop shelters
P1
P1
P1
P1
PCR
P1
 
Urban inns
CUP9
CUP9
CUP9
 
Utility facilities
CUP
CUP
CUP
CUP
CUP
 
Utility infrastructure
P1
P1
P1
P1
PCR
P1
 
Vehicle maintenance and repair
CUP
CUP
CUP
19.36.370
Vehicle sales/rental
P1
P1
19.36.380
Veterinary clinics, animal hospitals, kennels, boarding
CUP
CUP
CUP
CUP
 
Warehousing, wholesaling and distribution, accessory
P1
P1
P1
P1
PCR
 
Wholesale design showroom
P1
P1
P1
P1
PCR
 
Zero emission vehicle (ZEV) showroom
P1
P1
P1
P1
P1
P1
19.36.390
Notes:
(1)
Zone clearance or development permit may be required; see Chapters 19.42, 19.44 and 19.48 or regulated by another chapter of the municipal code as referenced.
(2)
See Section 19.03.020(E) regarding uses not listed. See Article 19-6 for definitions of the listed uses.
(3)
See Municipal Code Chapter 11.12 regarding uses in public parks.
(4)
Accessory to a restaurant, coffee house and live theater.
(5)
Use prohibited within city parks.
(6)
Ground floor office use not permitted in certain areas of the SSP district by the Sunset Specific Plan.
(7)
Use not allowed within the SSP (Sunset Specific Plan) district.
(8)
See Chapter 19.54 for requirements and procedures for Special Event Permits and Temporary Use Permits.
(9)
Allowed on San Vicente Boulevard only, except within the Sherbourne Triangle site.
(10)
Not allowed within the Sherbourne Triangle site.
(11)
See the Pacific Design Center Specific Plan for details.
(12)
Not allowed in the CN2 district or in the commercial-only overlay district.
(13)
Allowed only on properties with frontage on Santa Monica Boulevard, outside the commercial-only overlay district.
(14)
As part of a mixed-use development only.
(15)
A conditional use permit may be required if the city's demonstrated need has been met. See Section 19.36.125.
(16)
No pet shop shall display, sell, deliver, offer for sale, barter, auction, give away, or otherwise transfer or dispose of dogs or cats in the City of West Hollywood.
(Ord. 01-594 § 2, 2001; Ord. 02-643 §§ 3, 4, 5, 2003; Ord. 03-657 § 5 (2), 2003; Ord. 03-670 § 5, 2003; Ord. 04-677 § 4, 2004; Ord. 06-734 § 7 [Att. C], 2006; Ord. 06-741 § 6 [Att. A], 2006; Ord. 07-743 § 7, 2007; Ord. 09-829 § 4, 2009; Ord. 09-833 § 6, 2009; Ord. 12-882 § 7, 2012; Ord. 12-903 § 6, 2012; Ord. 13-914 § 2, 2013; Ord. 14-940 § 10, 2014; Ord. 15-958 § 3, 2015; Ord. 15-965 § 7, 2015; Ord. 17-1014 §§ 9, 10, 2017; Ord. 17-1016 § 10, 2017; Ord. 17-999 § 7, 2017; Ord. 19-1097 § 7, 2020; Ord. 20-1112 § 11, 2020; Ord. 22-1186 § 7, 2022; Ord. 22-1190 § 11, 2022; Ord. 23-27, 1/22/2024)
A. 
General Requirements. Proposed land uses and structures, and alterations to existing land uses and structures, shall be designed, constructed, and/or established in compliance with the requirements in Table 2-6, in addition to the applicable development standards (e.g., landscaping, parking and loading, etc.) in Article 19-3 (Site Planning and General Development Standards).
B. 
Requirements for the SSP (Sunset Specific Plan) District. Standards for development and land uses within the SSP (Sunset Specific Plan) zoning district shall be determined by the Sunset Specific Plan. Floor area ratio (FAR) and height incentive bonuses may be allowed in addition to the FARs and maximum structure heights allowed by the Sunset Specific Plan in compliance with Section 19.10.050 (Commercial Development Incentives).
C. 
Requirements for the PDCSP (Pacific Design Center Specific Plan) District. Standards for development and land uses within the PDCSP zoning district shall be determined by the Pacific Design Center Specific Plan.
D. 
Additional Requirements. The development standards in Table 2-6 are supplemented by Sections 19.10.050 (Commercial Development Incentives), and 19.10.060 (Commercial Building Façade Standards).
TABLE 2-6
COMMERCIAL AND PUBLIC ZONING DISTRICT GENERAL DEVELOPMENT STANDARDS
The following are the minimum setbacks required. See Section 19.20.150 for setback measurement. See Table 3-2 for projections allowed into setbacks.
Development Feature
Requirement by Zoning District
CN
CC
CA
CR
PF
Minimum lot area
5,000 sq. ft.
Residential floor area1
Determined through land use permit process based on allowable FAR.
Floor area ratio 2
CN1 and CN2: 1.0 maximum
CC1: 1.5 maximum
2.5 maximum
3.0 maximum
N/A
CC2: 2.0 maximum
Setbacks required4
The following are the minimum setbacks required. See Section 19.20.150 for setback measurement.
Front
See Section 19.10.060 (Commercial Building Façade Standards).
Sides
10 ft. if adjacent to a parcel in a residential zoning district, or more as necessary to provide a minimum separation of 15 ft. between commercial and residential structures; none required otherwise.
Street side, corner lot
No minimum required; a maximum of 25 ft. is allowed.
Rear
10 ft. if adjacent to a parcel in a residential zoning district, or more as necessary to provide a minimum separation of 15 ft. between commercial and residential structures; none required otherwise.
Upper floor
See Section 19.10.060 (Commercial Building Façade Standards).
Between structures
As required by Section 19.20.040 (Distance Between Structures).
Height limit3
CN1 and CN2: 25 ft., 2 stories
CC1: 35 ft., 3 stories
60 ft., 5 stories
90 ft., 8 stories
N/A
CC2: 45 ft., 4 stories
Landscaping
As required by Chapter 19.26 (Landscaping Standards).
Outdoor activities
All sales, displays and storage shall be conducted within an enclosed building, except for newsstands and flower stands in compliance with Section 19.36.185.
Parking and loading
As required by Chapter 19.28 (Off-Street Parking and Loading Standards)
Safety and seismic safety
For new construction and building additions, as required by Chapter 19.32 (Seismic Safety) in fault precaution zones and liquefaction areas. Critical facilities (such as police stations or hospitals), sensitive facilities (such as nursing homes or day care facilities) and high occupancy facilities (such as hotels, nightclubs or restaurants) are also subject to Chapter 19.32 (Seismic Safety).
Sidewalks
Sidewalks shall be provided at a minimum width of 10 ft. See Section 19.20.160.
Signs
As required by Chapter 19.34 (Sign Standards)
Notes:
(1)
Maximum floor area that may be occupied by dwellings. See also Chapter 19.22 (Affordable Housing Requirements and Incentives) for possible density bonuses.
(2)
Maximum FAR allowed, except as otherwise provided by Section 19.10.050 (Commercial Development Incentives).
(3)
Maximum allowable height for structures, except as otherwise provided by Section 19.10.050 (Commercial Development Incentives). See Section 19.20.080 (Height Measurement and Exceptions).
(4)
The review authority may grant deviations from required setbacks where the review authority finds, based on substantial evidence, that the combination of height and setbacks or similar standards for a code compliant development triggers requirements for life safety access methods that would conflict with city plans or policies that have been adopted by the City Council. The deviation shall be to the minimum extent necessary to avoid the conflict with city plans or policies. By way of example only, when the combination of height and setbacks triggers the need for installation of a new fire lane or the removal of mature trees to provide fire department access to the development, the applicable setback may be reduced by the review authority to the minimum extent necessary to site the building closer to the street for the fire department to safely access the building without having to create a new fire lane or require removal of the mature trees.
(Ord. 01-594 § 2, 2001; Ord. 02-619 § 3, 2002; Ord. 12-882 § 7, 2012; Ord. 17-1007 § 6, 2017; Ord. 19-1084 § 7, 2019)
This section provides incentives in the form of bonus increases in allowable FAR, building height, and floor area, to encourage commercial projects to provide certain features desired by the city. These incentives may be granted by the review authority where a proposed project complies with the criteria provided for each incentive by this section; provided that no bonus incentives are permitted for a project that proposes the demolition of a cultural resource.
A. 
Mixed-Use Development Incentives. FAR and height bonuses may be granted by the review authority as follows for mixed-use projects that include both commercial and residential development. The additional allowed floor area shall be developed exclusively with residential units, except where otherwise provided by this subsection.
1. 
Mixed-Use Incentive Overlay Zone. In the mixed-use incentive overlay zone (Section 19.14.080), FAR of up to 0.5 may be granted in addition to the base FAR for a project that incorporates residential units into a commercial project. Except as provided below, a height bonus of up to 10 feet may accompany a FAR bonus of up to 0.5 for residential uses provided that:
a. 
If the proposed project is adjacent to an R1, R2, R3, or R4 residential zoning district, the 25 feet of the structure located closest to the residential zoning district, not including projections into setbacks, shall be limited to 35 feet in height, and the impact of the structure shall be mitigated to the satisfaction of the Planning Commission with architectural, or additional landscape elements; and
b. 
Any square footage of the building where the height bonus is utilized shall be developed exclusively with residential units, except that the Planning Commission may authorize a hotel use in the height bonus area as part of the conditional use permit for the hotel. If hotel use is authorized in the height bonus area, the square footage that is allocated for hotel use shall be replaced with an equivalent square footage of residential uses elsewhere in the project.
B. 
Sunset Specific Plan Area Commercial Development Bonuses. The following development incentive bonuses in FAR, building height, and floor area may be granted within the SSP zoning district, in the locations noted.
SUNSET SPECIFIC PLAN
AREA COMMERCIAL DEVELOPMENT BONUSES TABLE
SSP Site
Allowable FAR Bonus and Project Requirements
1B, 1C, 2B, 3B, 3C
0.5 for residential uses
4A
0.5 for consolidated development; 0.2 for provision of a park
4C, 4D, 4F
0.5 for residential uses; 0.2 for theater use
7A
0.1 for structure renovation
7C
0.5 for residential uses; 0.2 for a landmark design
7D
0.1 for structure renovation
8D
0.1 for a landmark design
SSP Site
Allowable Height Bonus and Project Requirements
1A
50 ft., to a maximum height of 85 ft. for a landmark design
3D, 3E
10 ft., to a maximum height of 45 ft. for remodeling of existing structures
4A
50 ft., to a maximum height of 85 ft. for a landmark design
6B
15 ft., to a maximum height of 60 ft. for consolidated development
6E
60 ft., to a maximum height of 100 ft. for the integrated development of several parcels
SSP Site
Allowable FAR Bonus and Project Requirements
SSP Site
Allowable Floor Area Bonus and Project Requirements
2B, 3A, 3D, 3E
A bonus of 6,500 square ft., with no additional parking requirement, for the development of pedestrian oriented uses
7A
An FAR bonus of 0.1, with no additional parking requirement, for the development of pedestrian-oriented uses
C. 
Avenues Commercial Development Bonuses.
1. 
Floor area and building height bonuses may be granted by the review authority to qualifying commercial projects in the Avenues Bonus Overlay District (19.14.100). The following development bonuses are permitted for projects which satisfy the findings in subsection (C)(2):
a. 
An increase of up to 10 feet in height; and
b. 
An increase of up to 0.5 FAR; or
c. 
For projects on the north side of Melrose Avenue between Robertson and San Vicente Boulevards, immediately adjacent to the West Hollywood Park Library and Parking Garage, an increase of up to 20 feet in height and 0.75 FAR may be allowed.
2. 
The Avenues Commercial Development Bonuses may be approved, only if the review authority first finds all of the following:
a. 
The development is consistent with the city's General Plan;
b. 
The height, floor area ratio, modulation, and setbacks create a development that is compatible with the character of Melrose Avenue;
c. 
The development will contribute to and enhance the character of the neighborhood and foster an appropriate mix of uses including a pedestrian friendly environment in the vicinity of the development;
d. 
The development does not result in detrimental impacts to existing or anticipated residential or commercial development in the vicinity of the project;
e. 
The development incorporates quality architecture to enhance the arts, fashion, and design focus of the Avenues District; and
f. 
The development includes public benefits.
D. 
Gateway Mixed-Use Incentive.
1. 
Floor area and building height bonuses may be granted by the review authority to qualifying commercial projects on the parcels bounded by Santa Monica Boulevard, Almont Drive, and Melrose Avenue. The following bonuses are permitted for projects which satisfy the criteria set forth in subsection (D)(2) below:
a. 
An increase of up to 15 feet in height; and
b. 
An increase of up to 0.5 FAR.
2. 
The Gateway Mixed-Use Incentive bonuses may be approved only if the review authority first finds that all of the following criteria are satisfied:
a. 
The project maintains at least 20 percent of the total site area as open space, of which 40 percent is maintained as pedestrian open space or pedestrian walk-throughs open to the sky;
b. 
The project provides a double row of trees along Santa Monica Boulevard; and
c. 
The portions of the project exceeding 55 feet in height are located within 250 feet of the centerline of Santa Monica Boulevard.
(Ord. 01-594 § 2, 2001; Ord. 05-698 § 4, 2005; Ord. 07-756 § 6 [Att. A], 2007; Ord. 07-780 § 7, 2007; Ord. 08-802 § 2, 2009; Ord. 12-882 § 7, 2012; Ord. 12-890 § 7, 2012; Ord. 14-943 § 6, 2014; Ord. 17-1007 § 7, 2017; Ord. 19-1058 § 12, 2019)
The following standards shall apply to new structures and alterations to existing structures involving a change in the level of the first story or a change in the façade at the street frontage, in all commercial zoning districts. The review authority may approve minor variations to these standards as appropriate, provided that the general spirit and intent of the standards are implemented to the satisfaction of the Planning and Development Services Director. (See also Commercial and Public Use Design Guidelines, Chapter G-12[1].)
A. 
Limitation on the Location of Allowable Land Uses. The uses of land allowed in the commercial zoning districts by Table 2-5 shall be located as follows.
1. 
The ground floor of any commercial block shall be limited to pedestrian-oriented uses. Pedestrian uses may include walk-in uses such as restaurants, retail stores, health/fitness facilities, personal services, community service organizations, and similar uses. The review authority may modify this requirement when existing structures are reused for different tenants or uses, or when this standard is infeasible.
2. 
Offices and media production facilities are permitted if the review authority determines that the use will not impair the pedestrian character of the street, provided that:
a. 
Properties on the block occupied by these uses constitute less than 50 percent of the block frontage;
b. 
The remainder of the block is characterized primarily by retail and restaurant uses; and
c. 
The façade design contributes to the visual interest of the street and conspicuously expresses the nature of the use.
3. 
Nonprofit clinics or related uses may occupy properties with a total of less than 50 percent or 150 feet, whichever is less, of block frontage.
B. 
Building Placement. Commercial building façades parallel to the street shall be located within 10 feet of the public sidewalk, except that:
1. 
The façade may be set back a maximum of one-third of the parcel depth or a maximum of 60 feet from the street property line, whichever is less, along 50 percent of its length; and
2. 
An additional setback of 16 feet from the street property line may be allowed along an additional 50 percent of the façade length to accommodate plazas, landscape, public art, water fountains, benches, outdoor dining, and other pedestrian amenities.
C. 
First Floor Elevation. A minimum of 75 percent of the first occupiable floor of the street frontage of a commercial structure shall be located no more than two vertical feet above or below the sidewalk elevation at any point along the street property line.
D. 
Architectural Treatment. Building design shall comply with the following requirements.
1. 
Façade Articulation. To encourage the continuity of visual and pedestrian services, at least 60 percent of the total street frontage ground floor width of any new or reconstructed building shall be differentiated architecturally by recessed windows and entries, display windows, offset surfaces, differentiated piers and columns, offset planes, textured materials, awnings, and compatibility landscaping or other details, or other displays which are of interest to pedestrians. Where a substantial length of windowless wall is determined by the review authority to be unavoidable, eye-level display, a contrast in wall treatment, an offset wall line, decorative features, outdoor seating or landscaping shall be used to enhance visual interest and pedestrian orientation.
2. 
Parapets. Parapet extensions of a storefront façade shall be incorporated and integrated into the design of the entire building on all façades and frontages, and shall not be limited to street front façades.
3. 
Windows. Clear, untinted glass shall be used at and near the street level to allow maximum visual interaction between sidewalk areas and the interior of buildings. Mirrored, reflective glass or tinted glass shall not be used except as an architectural or decorative accent.
4. 
Railings and Decorative Grilles. Any decorative railings or decorative grille work that is placed in front of or behind street level windows, shall be at least 75 percent open to perpendicular view and no more than six feet in height above grade. Security gates and grilles shall not be installed on the exterior of any structures.
5. 
Upper Story Design Features. A minimum of 50 percent of the building frontage width above the first story shall be differentiated by recessed windows, balconies, offset planes, or other architectural details which provide dimensional relief.
6. 
Signage. Signs shall be designed in compliance with a Comprehensive Sign Program when required by Section 19.34.070.
7. 
Banks and Financial Services in the Sunset Specific Plan Area (SSPA). The use of reflective or obscured glass windows, and permanent window coverings that do not allow for a visual connection between the sidewalk and the interior of the building, is prohibited on the ground-floor for all banks or financial service institutions in the SSPA.
E. 
Pedestrian Access. The primary entrance to all ground floor stores shall be recessed a minimum of three feet when accessed from the public right-of-way. Walk-up facilities and entries shall be recessed and provide adequate queuing space to avoid interruption of the pedestrian flow.
F. 
Driveways. Driveways shall be designed and located to adequately serve parking facilities without unnecessarily interrupting the pedestrian sidewalk.
(Ord. 01-594 § 2, 2001; Ord. 02-643 §§ 6, 7, 2003; Ord. 12-903 § 7, 2012; Ord. 19-1058 § 13, 2019)
[1]
Editor's Note: Chapter G-12, Commercial and Public Use Design Guidelines, is included as an attachment to this title.