A. All
applications for a new water service shall be made on the forms furnished
by the city and shall be signed by the applicant.
B. In
addition to any other information required, such application shall
show the true name of the applicant, the address of the property to
be served, a true and accurate description of the area to be served,
and the size of the service requested.
C. Each
application shall be accompanied by an installation fee in the amount
as estimated to be the approximate cost of such installation, together
with any additional fees or charges provided for herein.
(Prior code § 5443.3(a)(part))
A. Except
as otherwise specifically provided in Division I of this title, all
water delivered by the city shall be delivered through approved meters
installed by the city. Meters installed for new services shall be
no smaller in size than three-fourths inch by three-fourths inch.
B. Service
pipes will be installed from the main to a point inside the curbline
where a meter and appurtenances will be installed. However, all service
pipes from main located in easements will have meters and appurtenances
located adjacent to the mains except where other arrangements are
provided by the customer. Installation and maintenance of all pipes
on the property on the customer side of the meter shall be the responsibility
of the customer.
(Prior code § 5443.3(a)(part))
Charges collected for installation of services and meters shall
constitute a service fee, and the service pipe, water meter and appurtenances
installed shall remain at all times the property of the city. Such
facilities shall be maintained, repaired and renewed by the city when
rendered unserviceable through ordinary wear and tear; provided that,
where replacements, repairs or adjustments are rendered necessary
by an act, negligence or carelessness of the consumer or his or her
representative, any expense caused to the city thereby shall be charged
against and be collected from the consumer.
(Prior code § 5443.3(a)(part))
Any customer desiring to change the location or size of a service
that has already been installed shall make application to the city,
and upon payment in advance of the cost as determined by the city,
the city may cause such change to be made. No such change shall be
made if, in the opinion of the city, the same is not required or in
the best interest of the city.
(Prior code § 5443.6)
A. When
the accuracy of a water meter is questioned by a customer, the city
will, upon request, cause an official test to be made. A customer
shall have the right to require the city to conduct the test in his
or her presence or, if he or she so desires, in the presence of an
expert or other representative appointed by him.
B. A customer
requiring such a test shall first deposit with the city a sum based
on the size of the meter, as stated in the resolution adopted by the
city council. Should the meter be found by test to be more than two
percent fast, the city shall refund the customer's deposit; otherwise,
the deposit shall be forfeited to compensate for the cost of such
testing.
(Prior code § 5443.10(part))
A. Fast
Meters. When, as a result of any test, a meter is found to be more
than two percent fast, the department will render a corrected bill
for the current period, and the meter shall be adjusted or replaced.
B. Slow
Meters. When, as a result of any test, a meter is found to be more
than five percent slow, the city will render a corrected bill for
the period in which the meter was in use, not exceeding four months,
unless it can be shown that the error occurred on a date which can
be fixed, in which case the billing may be corrected to that date.
(Prior code § 5443.10(a))
A. A customer's
water service may be discontinued for the nonpayment of a bill for
water service rendered, if the bill has not been paid within the time
prescribed herein, or as may be modified by resolution.
B. Water
charges shall be due and payable upon presentation and shall become
delinquent if not paid before the twentieth day after the date of
mailing. If any account becomes delinquent, the city may shut off
the water to the premises concerned. There shall be, as set forth
by resolution, a charge for turning on any water service after shutoff
by reason of delinquency.
C. If
any fire service account becomes delinquent, the city may shut off
and discontinue the domestic water service to the premises. Water
service shall not be restored until all provisions have been complied
with.
(Prior code § 5443.4(b)(1); Ord. 896 § 1, 1997)
In case any premises become vacant, the regular minimum rates
shall be charged, and no refund or discount shall be made unless the
water has been shut off by the city upon the written request of the
one in whose name the water service is rendered, or the written request
of the owner.
(Prior code § 5443.4(b)(2))
Rate schedules stated on a monthly basis are related to a thirty-day
consumption interval as a standard month. Whenever actual meter-read
intervals differ from the standard thirty-day period, bills related
thereto computed from monthly schedules are subject to proration on
a thirty-day basis. However, at the discretion of the city, in computing
and rendering regular bills, minor variances between actual read intervals
and any established regular-read interval need not be considered,
in accordance with the following:
A. Where
bills are regularly rendered monthly, computation from monthly rate
schedules may be made directly whenever actual read intervals do not
vary by more than three days (lesser or greater) from the standard
thirty-day interval;
B. Where
bills are regularly rendered for multiples of a month, computation
from monthly rate schedules may be made on the basis of similar multiples
of the stated rate schedules whenever actual read intervals do not
vary by more than six days (greater or lesser) from the established
regular-read interval.
(Prior code § 5443.7(b))
All bills for water service hereunder are due and payable upon
presentation; bills shall become delinquent twenty days after date
of presentation. If bills are not paid upon becoming delinquent, the
water service may be discontinued as provided in the Pico Rivera Municipal
Code. Payment shall be made in person, or by mail at the office of
the finance department, or, at the option of the city, to its authorized
collectors.
(Prior code § 5443.7(c))