A. 
Commercial Zones. The purposes of the Commercial zones are to:
1. 
Maintain areas for a broad range of local-and regional-serving commercial and office establishments that meet the needs of current and future residents and take advantage of the City's location relative to regional roadway and transit systems;
2. 
Assure high-quality design and site planning of commercial and office areas to attract customers, enhance the neighborhoods in which they are located, and contribute to the positive character of the City as a whole;
3. 
Encourage the development of commercial and office areas that create an opportunity to walk and bike between businesses, shopping and residences; and
4. 
Ensure that new commercial and office development is designed to minimize traffic and parking impacts on surrounding neighborhoods and is appropriate to the physical characteristics of the site and the area where the project is located.
Additional purposes of each Commercial zone:
B. 
Neighborhood Commercial (NC). The NC zone is intended to provide for small-scale retail and service uses that meet the daily needs of nearby residents and workers. Standards for the NC zone are in-tended to reduce the need to drive by providing everyday goods and services close to where people live and work, and by allowing for centers of neighborhood activity that support small businesses. Development within this zone should maximize human-scaled elements while providing a sensitive transition between these uses and neighboring residential areas. Permitted uses within the NC zone include supermarkets, drug stores, small restaurants, laundromats, dry cleaners, and a variety of smaller shops. The maximum permitted FAR is 0.5. The NC zone implements the Neighborhood Commercial (NC) land use designation in the General Plan.
C. 
Highway Commercial (HC). The HC zone is intended to provide for a full range of retail, service, and office uses to serve the daily and occasional needs of residents, workers, and visitors. The HC zone is applied only along major corridors to ensure that a diversity of commercial uses is available within convenient locations. Permitted uses include general retail, personal services, professional offices, restaurants, gas and service stations, hotels and motels, and other similar commercial uses. Single-family homes are not permitted in the HC zone. The maximum permitted FAR is 0.5. The HC zone implements the Highway Commercial (HC) land use designation in the General Plan.
D. 
Regional Commercial (RC). The RC zone is intended for the development of regional shopping centers and accompanying uses that are visible from a regional standpoint, such as near freeways and major arterials. The RC zone is applied in the southern end of the City along Mountain Avenue and 7th Street near the entrance to I-10. Permitted uses include department stores, home furnishings and appliance stores, apparel stores, specialty retail stores, and restaurants. Development within this zone should address the freeway as well as arterial roadways through attractive building façades in order to establish an attractive gateway into the City. The maximum permitted FAR is 0.5. The RC zone implements the Regional Commercial (RC) land use designation in the General Plan.
E. 
Office/Professional (OP). While office uses are supported in all commercial designations, the OP zone is intended to provide for areas to be used predominantly for professional and administrative offices, supporting retail, and related uses. This zone is found predominantly around San Antonio Hospital to allow for medical-related office uses compatible with the hospital and nearby residential areas. Mixed office and commercial uses are supported as well. The maximum permitted FAR is 0.5. The OP zone implements the Office/Professional (OP) land use designation in the General Plan.
A. 
Permitted Uses. Table 17.06-1 (Permitted Land Uses in the Commercial Zones) identifies land uses permitted in the commercial zones. The "Applicable Regulations" column notes additional regulations that apply to specific land uses in some or all districts. The majority of the applicable regulations are in Part 4 (Special Land Use Regulations), though some additional regulations are located in separate chapters, as indicated.
TABLE 17.06-1 PERMITTED LAND USES IN THE COMMERCIAL ZONES
Key
P Permitted Use
CUP Conditional Use Permit Req.
AUP Admin. Use Permit Req.
— Use Not Allowed
Commercial Zones
Applicable Regulations
Neighborhood Commercial (NC)
Highway Commercial (HC)
Regional Commercial (RC)
Office Professional (OP)
Residential Land Uses
Accessory Dwelling Unit
Ch. 17.37
Accessory Structures, Non-Habitable [1]
Ch. 17.19
Animal Keeping for Non-Commercial Purposes
See Title 6 of the Upland Municipal Code
 
Boarding House
 
Condominiums
 
Duplex Home
 
Emergency Shelters
 
Family Day Care
 
Small (8 or fewer)
 
Large (9 to 14)
 
Guest House
Ch. 17.19
Home Occupations
Ch. 17.25, Ch. 17.27
Minor
 
Major
 
Live/Work Units
 
Commercial Live-Work
CUP
CUP
CUP
CUP
Ch. 17.28
Industrial Live-Work
Ch. 17.28
Mobile Home/Manufactured Home
Ch. 17.30
Multi-family Residential (Apartments) (3 or more attached)
 
Residential Care Facilities
Ch. 17.36
Small (6 or fewer)
 
Large (7 or more)
 
Rest Home
CUP
CUP
CUP
CUP
 
Senior Citizen Housing
Ch. 17.38
Single-Family Dwelling
 
Single-Room Occupancy Units
 
Skilled Nursing Facilities
 
Supportive and Transitional Housing
 
Small (6 or fewer)
 
Large (7 or more)
 
Community Uses
Airport or Aircraft Land Field
 
Cemeteries
 
Child Care/Day Care Centers
CUP
CUP
CUP
CUP
 
Community Assembly
 
Community Center, operated by governmental agency, philanthropic organization, or private agency
AUP
AUP
AUP
AUP
Ch. 17.24
Community Gardens
CUP
CUP
CUP
CUP
 
Cultural and Religious Facilities and Institutions (assembly)
AUP
AUP
AUP
AUP
Ch. 17.24
Correctional Institutions and Facilities
 
Cultural and Religious Facilities and Institutions (non-assembly)
AUP
AUP
AUP
AUP
 
Equestrian Establishments
 
Funeral Homes/Mortuaries
CUP
CUP
CUP
 
Golf Courses and Country Clubs
 
Hospital
CUP
CUP
CUP
CUP
 
Libraries
P
P
P
P
 
Office, Governmental
P
P
P
P
 
Parks and Playgrounds, operated by governmental agency, philanthropic organization, or private agency
P
P
AUP
AUP
 
Post-secondary Educational Institution or Trade Schools
AUP
AUP
AUP
AUP
 
Private Educational Institutions (K-12)
CUP
CUP
CUP
CUP
 
Public Safety Facilities
P
P
P
P
 
Commercial Uses
Adult Businesses
CUP
Ch. 17.20
Alcohol Sales, on-site as part of a restaurant
CUP
CUP
CUP
CUP
Ch. 17.21
Alcohol Sales, on-site as part of a bar or entertainment use (other than a restaurant)
CUP
CUP
CUP
CUP
Ch. 17.21
Alcohol Sales, off-site
CUP
CUP
CUP
CUP
Ch. 17.21
Animal Care, Sales, and Services
 
Non-boarding/Boarding Indoor
P
P
P
P
 
Boarding Outdoor
AUP
AUP
AUP
AUP
 
Animal Hospitals and Veterinary Services
P
P
P
P
 
Art Gallery (non assembly)
P
P
P
P
 
Automobile/Vehicle Sales and Services
Ch. 17.22
Automobile Repair
AUP
AUP
AUP
AUP
Ch. 17.22
Automobile Rental
AUP
AUP
AUP
AUP
 
Automobile Service Station
AUP
AUP
AUP
AUP
 
Automobile Storage/Towing and Impound
 
Automobile/Vehicle Sales and Leasing, Used
CUP
CUP
CUP
 
Automobile/Vehicle Sales and Leasing [2]
AUP
AUP
AUP
 
Automobile/Vehicle Washing
AUP
AUP
AUP
AUP
 
Auto Accessory/Equipment Installations
AUP
AUP
AUP
AUP
 
Smog Check Testing
AUP
AUP
AUP
AUP
 
Banks and Financial Institutions
 
ATM
P
P
P
P
 
ATM – drive through
AUP
AUP
AUP
AUP
 
ATM – walk up
P
P
P
P
 
Banks and Credit Unions
P
P
P
P
 
Check Cashing Businesses
P
P
P
P
 
Bicycle Rental, Sales, and Repair
P
P
P
P
 
Cottage Food Operations
Ch. 17.25
Dry Cleaners
 
Drop-Off Only
P
P
P
P
 
Processing
 
Eating and Drinking Establishments
 
Bars/Nightclubs/Lounges
CUP
CUP
CUP
CUP
 
Restaurants, Full-Service, Limited-Service, Take-out
P
P
P
P
 
Restaurants, with Drive-Through Facilities
CUP
CUP
CUP
CUP
 
Restaurants, with Live Entertainment/Dancing
CUP
CUP
CUP
CUP
 
With Outdoor Dining and Seating
AUP
AUP
AUP
AUP
Ch. 17.32
Beer, Wine and Liquor for Sale
CUP
CUP
CUP
CUP
 
Fire Arms Clubs and Establishments
CUP
CUP
CUP
CUP
 
Food and Beverage Sales
 
Bakery
P
P
P
P
 
Catering Businesses
P
P
P
P
 
General Market/Convenience Store/Specialty Store (less than 10,000 sq. ft.)
P [3]
P [3]
P [3]
P [3]
 
Mobile Food Vendor
AUP
AUP
AUP
Ch. 17.33
Supermarket (10,000 sq. ft. or more)
P
P
P
P
 
Health/Fitness Facility
 
Dance Studios, Pilates Studio, Yoga Studio, Martial Arts Studio
AUP
AUP
AUP
AUP
 
Gymnasiums, Health Clubs, and Similar Uses
AUP
AUP
AUP
AUP
 
Lodging
 
Bed and Breakfast
Ch. 17.23
Hotels and Motels
CUP
CUP
CUP
 
Marijuana-Related Use and Activity
 
Massage Therapy
CUP
CUP
CUP
CUP
Ch. 17.29
Movie Theater
CUP
CUP
CUP
 
Nursery (wholesale, retail)
P
P
P
 
Outdoor Storage and Display
P
P
P
Ch. 17.16
Pawning
AUP
AUP
 
Personal Services (excluding massage)
P
P
P
P
 
Psychics
AUP
AUP
 
Public Storage
AUP
AUP
 
Recreational Vehicle Storage and Parking
Ch. 17.34
Recycling Facilities
Ch. 17.35
Reverse Vending Machines
AUP
AUP
AUP
AUP
 
Small Collection Facilities
AUP
AUP
AUP
AUP
 
Large Collection Facilities
CUP
CUP
 
Processing Facility
 
Unattended Collection Containers
P
P
P
P
17.35.1
Retail Stores, General Merchandise
P
P
P
P
 
Secondhand Goods Store
P
P
P
P
 
Smoke Shops [4]
CUP
CUP
CUP
Smoke Lounge/E-Vape/Hookah Lounge [5]
CUP
CUP
CUP
 
Swap Meets and Flea Markets [6]
 
Tattoo Parlors
AUP
AUP
 
Temporary, Seasonal, and Special Events
P
P
P
P
Ch. 17.41
Warehousing
 
Office/Professional Uses
Business Support Services
P
P
P
P
 
Office
P
P
P
P
 
Medical or Dental Laboratory
P
P
P
P
 
Medical or Dental Office
P
P
P
P
 
Urgent Care Facility
P
P
P
P
 
Mixed-Use
Mixed-Use
 
Industrial/Agricultural/Natural Resource Uses
Animal Grazing
 
Beekeeping
 
Crop Cultivation (greater than 1 acre)
 
Industrial
 
Light Industrial
 
Heavy Industrial
 
Surface Mining and Reclamation/Processing; Development of Natural Resources
Ch. 17.39
Telecommunication and Utilities Uses
Utilities, Major
AUP
AUP
AUP
AUP
 
Utilities, Minor
AUP
AUP
AUP
AUP
 
Wireless Telecommunication Facilities
Refer to Ch. 17.40
 
Other Uses
Parking, Surface
P
P
P
P
 
Parking, Structured
CUP
CUP
CUP
CUP
 
Notes:
[1]
Metal storage containers are prohibited. Accessory structures shall only be permitted where there is a residential component in a residential or non-residential zone.
[2]
Used vehicle sales are permitted on up to 20 percent of the sales space of a vehicle sales and leasing business.
[3]
Markets may not be located less than 1,000 feet from another market.
[4]
See Chapter 17.42.5 (Smoke Shops).
[5]
Not permitted as part of a food establishment, unless conducted outside.
[6]
Swap meets and flea markets shall only be permitted as a temporary use per Chapter 17.41 (Temporary Use Permits and Film Permits).
(Ord. 1910 § 2, 2016; Ord. 1931 § 12, 2018; Ord. 1944 § 3, 2020; Ord. 1948 § 8, 2021; Ord. 1949 § 2, 2021; Ord. 1970 § 5, 2022)
A. 
Parcel Size and Density. Table 17.06-2 (Parcel Size and Intensity Standards for Commercial Zones) identifies the parcel size and intensity standards that apply in commercial zones.
TABLE 17.06-2 PARCEL SIZE AND INTENSITY STANDARDS FOR COMMERCIAL ZONES
 
Parcel Area (min.) [1]
Parcel Width (min.)
Floor Area Ratio (max.) [2]
NC
7,500 sq. ft.
60 ft.
0.5
HC
10,000 sq. ft.
60 ft.
0.5
RC
10,000 sq. ft.
60 ft.
1.0
OP
7,500 sq. ft.
60 ft.
0.5
Notes:
[1]
Applies only to the creation of new parcels through the subdivision process.
[2]
Floor Area Ratio is defined and illustrated in Section 17.10.080 (Determining Floor Area Ratio).
B. 
Structure Setbacks and Height. Table 17.06-3 (Setback and Height Standards for Commercial Zones) identifies structure setback and height standards that apply in commercial zones.
TABLE 17.06-3 SETBACK AND HEIGHT STANDARDS FOR COMMERCIAL ZONES [1]
Development Standard
Zone
Additional Standards
NC
HC
RC
OP
Setbacks [2]
 
 
 
 
Chapter 17.10 (General Provisions)
Front
5 ft. [3]
5 ft. [3]
5 ft. [3]
5 ft. [3]
Side
5 ft. [3]
5 ft. [3]
5 ft. [3]
5 ft. [3]
Rear
10 ft. [4]
10 ft. [4]
10 ft. [4]
10 ft. [4]
Structure Height (max.)
35 ft.
40 ft.
40 ft.
40 ft. [5]
Notes:
[1]
See Section 17.10.040 (General Rules of Measurement) for rules of measurement for height and setback standards.
[2]
All required setbacks adjacent to major or secondary highways, freeways, drainage channels, or railroad rights-of-way shall require an additional 10 feet.
[3]
15 feet minimum setback required if adjacent to residential use.
[4]
25 feet minimum setback required if adjacent to residential use.
[5]
Maximum 4 stories; consideration of greater height only by CUP.
A. 
Landscape and Irrigation Plans. Landscape and irrigation plans shall be prepared in accordance with Chapter 17.12 (Landscaping).
B. 
Landscaped Area.
1. 
NC, HC and OP Zone. The minimum landscaped area on a site within the NC, HC and OP zones shall be 15 percent.
2. 
RC Zone. The minimum landscaped area on a site within the RC zone shall be 10 percent.
3. 
Setback Areas. In addition to the required landscaped area specified in paragraphs 1 and 2 above, all setback areas shall be landscaped, excluding areas required for access to the property and public or quasi-public open space areas such as courtyards and outdoor seating areas.
In addition to the development standards contained in Section 17.06.030 (Development Standards for Commercial Zones), design guidelines are presented here to provide an added level of definition for the intended development character within commercial developments. The design guidelines are intended to establish general criteria for achieving a high quality design expression in site and building design while allowing reasonable flexibility in the implementation of developments within the commercial zones. The design guidelines are intended to assist project applicants during the project design phase and City staff and decision makers in the review and approval process.
The following design guidelines apply to all new commercial development, in addition to other applicable design guidelines found in other sections of the Zoning Ordinance.
A. 
Neighborhood Context.
1. 
The location of site uses should be coordinated with adjoining properties to avoid creating nuisances such as noise, odor, light intrusion, invasion of privacy, and traffic, particularly when development is adjacent to sensitive uses such as residential development.
2. 
Buildings should be compatible with the height, massing, setback, and design character of surrounding uses. New development should contribute to the visual quality and cohesiveness of its setting but need not imitate or mimic adjacent development.
3. 
Commercial development should not create unattractive views from neighboring uses by orienting blank building walls toward neighbors. Any visible building walls should incorporate architectural elements to create visual interest.
B. 
Site Design.
1. 
Buildings should be sited to reinforce the public street network by incorporating active façades, with windows, doors, and other architectural elements giving interest to the building wall along the sidewalk and providing views into and out of the building.
2. 
New building fronts should occupy at least half of a lot's available frontage. Buildings should be located as close as possible to the front setback line or immediately behind a public or semi-private space, such as an outdoor seating area for a restaurant. Building fronts should have building entrances and windows oriented toward the primary street.
3. 
In commercial centers the development of a complex of buildings is preferable to a single large structure. The varied massing provides visual interest and human scale. The spaces created between the various buildings provide opportunities for pedestrian plazas, courtyards, and other outdoor gathering areas. Pedestrian spaces should be part of a well-planned circulation system to avoid the creation of unused spaces.
C. 
Transitional Height.
1. 
Commercial projects adjacent to single-family residential uses should provide the following additional stepbacks:
a. 
Commercial projects within 25 feet of a single-family property line should not exceed 25 feet in height.
b. 
Commercial projects between 26 and 45 feet from a single-family property line should not exceed 45 feet in height.
D. 
Building Design.
1. 
Design elements that create pedestrian interest, such as doors, windows, trellises, benches, or other similar elements, should be included at least every 40 to 60 feet along a building façade.
2. 
All façades should emphasize three-dimensional detailing such as cornices, window moldings, and reveals to cast shadows and create visual interest on the façade.
E. 
Corner Sites.
1. 
Where buildings are located at major or gateway intersections or front important community spaces as determined by the Development Services Director, a prominent architectural corner treatment of the building mass or attractively landscaped open space area is required.
2. 
Surface parking should not be provided at the corners of corner sites. Parking should be provided behind the building.
F. 
Pedestrian Orientation.
1. 
All commercial areas should emphasize pedestrian orientation by creating attractive pedestrian spaces that utilize such features as plazas, interior walkways, ornamental gates, trellises, lighting, plant materials, seating, and fountains.
2. 
Attractive, well-marked pedestrian links between parking and buildings should be provided. The connections should be clearly marked to provide safe access across traffic lanes and landscaped areas. Such walkways should utilize decorative paving at key locations.
3. 
All commercial buildings should be publicly accessible via a path or walkway from a public sidewalk.