A new account fee as determined by resolution of the Board will be assessed on a customer on their first bill. The CMWD requires at least twenty-four hours' notice of water service turn on. If customer contacts the CMWD the same day that customer wants service turned on, then the customer will have an additional charge assessed on their next water bill. If customer requests service on holidays, weekends, or after five p.m. on weekdays to have water turned on the same day, then a charge must be paid to the CMWD on the following normal working day.
(Ord. 45 § III.1, 2009; Ord. 47 § III.1, 2019; Ord. 49, 7/16/2024)
The CMWD will provide a continuity of service fee option for landlords only who wish to retain water service to rental properties during periods of vacancy. The continuity of service must be requested by the landlord and a fee, as determined by a resolution of the Board, paid to CMWD. The water bill will be sent to the landlord's address and the landlord will be billed for the continuity of service fee.
(Ord. 45 § III.2, 2009; Ord. 47 § III.2, 2019; Ord. 49, 7/16/2024)
The CMWD shall charge each customer a monthly delivery charge for each service connection with a meter in such amounts as provided by resolution of the Board as adopted from time to time.
(Ord. 45 § III.3, 2009; Ord. 47 § III.3, 2019; Ord. 49, 7/16/2024)
When a water meter for a single-family residential unit is required to provide standby capacity for a automatic fire extinguishing system, the delivery charge will be determined according to the size of the meter necessary to meet the water use requirements for the customer, as determined according to the rules of the CMWD, without consideration of additional size necessary to provide the delivery charge. The delivery charge to provide water for a automatic fire extinguishing system is required when: (A) the automatic fire extinguishing system is required by law, including any requirement imposed as a condition of development, permit, or occupancy; and (B) the Fire Chief, Fire Marshal, or Building Official of the City of Carlsbad has provided a written statement verifying the requirement for additional meter size. The determination under this section shall be made at the time the meter is first obtained, or at the time a meter is replaced with one of greater size because of the later installation of the automatic fire extinguishing system. This provision shall not apply to meters greater than one inch in size.
(Ord. 45 § III.4, 2009; Ord. 47 § III.4, 2019; Ord. 49, 7/16/2024)
The delivery charge will be prorated based on the normal date the meter is read for the month that water service is started.
(Ord. 45 § III.5, 2009; Ord. 47 § III.5, 2019; Ord. 49, 7/16/2024)
If a single-family residence becomes vacant, the regular monthly delivery charge shall be charged and collected from the owner thereof; whether water is used or not; until the day upon which the office of the CMWD is notified of the fact that the property is unoccupied and is requested to shut off water therefrom.
(Ord. 45 § III.6, 2009; Ord. 47 § III.6, 2019; Ord. 49, 7/16/2024)
The CMWD rate structure shall be approved by the Board. Rates shall be set at a level sufficient to pay for water purchases, maintenance and operations, debt service, replacement funding, adequate reserves, and to meet the objectives established by the Board.
A. 
Residential Water Rate. The residential water rate is a tier rate per unit of water used where one unit equals seven hundred forty-eight gallons.
B. 
Commercial/Nonresidential. The commercial/nonresidential water rate is a flat rate per unit of water used where one unit equals seven hundred forty-eight gallons.
C. 
Agricultural Water Rate. The agricultural water rate shall be in compliance with the rate reduction and rules and requirements adopted by the Metropolitan Water District of Southern California and the San Diego County Water Authority in relation to cost and availability of imported water. Once a customer is authorized an Agricultural Water Rate, that customer must comply with water supply reductions under Chapter 3.04 of this Code when the Board declares Stage 2 or higher water conservation stages.
D. 
The Recycled Water Rate. The recycled water rate is a flat rate per unit of recycled water used where one unit equals seven hundred forty-eight gallons and applies only to the delivery of recycled water to the customer.
(Ord. 45 § III.7, 2009; Ord. 47 § III.7, 2019; Ord. 49, 7/16/2024)
The rates, charges, and fees for all water and recycled water delivered by CMWD shall be fixed, and may be changed as necessary, by Resolution of the Board after following the provisions required by the California Constitution. All water and recycled water bills shall be due on mailing and must be paid by the due date printed on the water or recycled water bill.
(Ord. 45 § III.8, 2009; Ord. 47 § III.8, 2019; Ord. 49, 7/16/2024)
Meters shall be read and billings rendered on a monthly basis. The billing period is thirty days and is based on the meter reading date. The date on which the bill is deemed delinquent shall be indicated on the bill.
(Ord. 45 § III.9, 2009; Ord. 47 § III.9, 2019; Ord. 49, 7/16/2024)
In addition to any other remedy provided for in this chapter for the enforcement and collection of any water and recycled water rates, charge, fee or account, all rates provided for in this title shall be charged against the property on which it is furnished, and against the owner thereof, and shall be a lien against the premises to which any water or recycled water may be supplied, and a charge against the owner thereof and the occupant thereof using the water. If for any cause any sums owing therefor become delinquent, the water or recycled water shall be cut off and in no case shall it be turned on to the same property until all such delinquencies shall have been paid in full. Such property owner and occupant shall be severally responsible to the CMWD in an action brought by the CMWD in any Court of competent jurisdiction for the amount of all such money as may be due and unpaid, together with all penalties provided herein and costs. No change of ownership or occupation shall affect the application of this chapter. This section shall not apply to nonpermanent connections.
(Ord. 45 § III.10, 2009; Ord. 47 § III.10, 2019; Ord. 49, 7/16/2024)
Upon the written request or call to the City's Billing Division of the Finance Department, of the customer or occupant of a building or premises to have the water shut off on the supply side of the meter, the CMWD shall have the water shut off, and at the time record the reading of the meter and render a bill in a sum which shall be the greater of the amount of water used according to the rates and charges provided for, or for the monthly minimum charge due for the fractional part of the month.
(Ord. 45 § III.11, 2009; Ord. 47 § III.11, 2019; Ord. 49, 7/16/2024)
A. 
Fast Meters. When upon test, a meter is found to be registering fast within the tolerances above set forth in Section 2.12.050(B), the CMWD shall refund to the customer the amount of the overcharge, based upon corrected meter readings for the period the meter was in use, but not to exceed a period of six months.
B. 
Slow Meters. When, upon test, a meter is found to be registering slow beyond the tolerances above set forth in Section 2.12.050(B), the CMWD shall bill the customer for the amount of the undercharge, based upon corrected meter readings for the period the meter was in service, but not to exceed a period of six months.
C. 
Failed Meter Reads. In the event a water meter fails to register during any month, a charge will be made based upon three month average amount of water used during the same period for the previous year. In the event there was no meter at this place during the previous year, a charge will be made upon an estimate fixed by the CMWD, which shall be paid by the customer.
D. 
General. When it is found that the error in a meter is due to some cause, the date of which can be fixed, the overcharge or the undercharge shall be computed back to, but not beyond, such date.
(Ord. 45 § III.12, 2009; Ord. 47 § III.12, 2019; Ord. 49, 7/16/2024)