It is unlawful for any person other than an authorized employee or agent of the city to perform work on, make connection to, or alter in any manner any portion of either the water or sanitary sewer system of the city without first having obtained a permit issued by the department of public works for that purpose. It is an affirmative defense to this section that the specific change or connection has been approved under a provision of the City of Irving Subdivision Ordinance.
(Ordinance 8140, § 1, adopted 3/20/2003)
To secure a permit, an applicant shall file with the department of public works a signed and completed application for a permit containing the following information:
(1) 
Construction plans certified by a registered professional engineer, unless in the opinion of the director construction plans are not necessary for the particular work proposed; a receipt evidencing work payment of all applicable charges under this chapter including meter and box charges; and a permit fee paid to the customer service office of the finance department. Permit fee amounts are determined annually by the director and adopted in the budget;
(2) 
The name and address of the owner of the property for whose benefit the work is to be done;
(3) 
The name and business address of the person under whose supervision the work will be performed;
(4) 
The equipment and materials to be used;
(5) 
The location at which the work is to be performed;
(6) 
An agreement to indemnify and hold harmless from loss the city and any public utility company and property owner whose property is damaged in performing the work;
(7) 
A performance and maintenance surety bond in favor of the city to guarantee the completion of the work in compliance with city standards and the satisfactory operation of the improvement for a period of one (1) year from the date of acceptance of the work by the city;
(8) 
A certificate of insurance reflecting that the applicant maintains comprehensive general liability coverage meeting requirements set annually by the director.
(Ordinance 8140, § 1, adopted 3/20/2003)
(a) 
When the requirements of this article have been met and the proposed work plans meet city standards for materials and method of construction, the director shall issue a permit to the person responsible for such work.
(b) 
Upon the completion of the work described in the permit application but prior to covering the work, the holder of a permit shall notify the department of public works of the completion of the work and a representative of the city shall inspect it. If existing improvements of the city or any public utility are disturbed or affected in any manner by the work performed, the permit holder shall further obtain the approval of the work by the appropriate department of the city responsible for such existing improvements or other appropriate public utility agency prior to covering the work and final acceptance of the work by the city.
(Ordinance 8140, § 1, adopted 3/20/2003)
It is unlawful for any person not authorized by the city to shut off, turn on or disconnect any of the city water system or sanitary sewer system. It is an affirmative defense to this section that the customer or his or her authorized agent shut off the water at the Irving water meter for the purpose of making a repair to the customer's water system.
(Ordinance 8140, § 1, adopted 3/20/2003)
(a) 
It is unlawful for any person to obtain water from the city water system through a fire hydrant or other connection which is not metered in compliance with this section.
(b) 
In order to secure approval to obtain water from a fire hydrant or other connection to the city water system which is not permanently metered by the city, the person shall make application to the city for a permit which shall be issued only pursuant to the following conditions:
(1) 
The applicant shall state his or her name, address, billing address, and telephone number, if an individual. If the applicant is a business, the applicant shall state its business name, address, billing address, and telephone number;
(2) 
No permit for water service shall be processed if the applicant's water bill is in arrears;
(3) 
The applicant shall provide a physical location address for where the meter will be used and the purpose of the water use;
(4) 
Meter leased from city.
a. 
The applicant shall post a meter deposit, determined annually by the director and adopted in the fiscal year budget based on the then-current cost of the meter and accessories plus an administrative fee to cover the costs of reviewing, processing, and issuing a permit, with the customer service office for each meter leased from the city which shall be refunded at the time applicant returns the meter to the city in a timely manner and in an undamaged condition. Should the meter be damaged, the city shall retain the meter deposit until the meter has been repaired or replaced, and the difference between the meter repair or replacement cost and the amount of the deposit shall be refunded to applicant. Should the applicant fail to pay the final water bill, the city may pay the bill from the meter deposit and refund the balance, if any;
b. 
The applicant shall place a meter deposit at the city customer service office, 825 West Irving Boulevard, Irving, Texas 75060, or at the Valley View Municipal Complex, 333 Valley View Lane, Irving, Texas 75061; and
c. 
After the meter deposit has been paid, the applicant must pick up the meter at the Valley View Municipal Complex.
(5) 
The meter shall only be connected to the city water system at the location specified in the application. The applicant is responsible for calling the utility billing office if the location of where the meter is being used changes. If the meter is found at another location within or outside the city limits, the water utilities department shall remove the meter. If the water utilities department is unable to recover the meter, then the meter deposit shall be forfeited. The applicant may only reacquire the meter by making a new application and posting another meter deposit;
(6) 
An applicant shall use the water only for the purpose stated in the application and if the water is not being used for that purpose, the water utilities department shall remove the meter. If the water utilities department is unable to recover the meter, then the meter deposit shall be forfeited. The applicant may only reacquire the meter for stated purposes by making a new application and posting another meter deposit;
(7) 
The applicant shall use a fire hydrant wrench, as approved by the water utilities department, when attaching or removing a meter from a fire hydrant and when turning the operating nut to adjust the flow from the fire hydrant. The applicant shall use a meter stand, as provided by the water utilities department, when operating a meter from a fire hydrant. If the applicant does not use a fire hydrant wrench or meter stand as required by this section, the water utilities department shall remove the meter, and should the meter be damaged, the city shall retain the meter deposit until the meter has been repaired or replaced, and the difference between the meter repair or replacement cost and the amount of the deposit shall be refunded to the applicant. If the water utilities department is unable to recover the meter then the meter deposit shall be forfeited. The applicant may only reacquire the meter by making a new application and posting another meter deposit.
(8) 
The applicant shall pay a nonrefundable meter lease application fee in the amount as established by resolution in the city's consolidated fee schedule;
(9) 
The applicant shall provide a meter reading to the utility billing office for a monthly consumption reading no earlier than the 20th and no later than the 25th of each month;
(10) 
If the applicant fails to provide a meter reading to the utility billing office as required by subsection (b)(9), the minimum bill shall be $125.00 and the maximum bill may be determined by the application of previous water usage data and/or the purposes for which the water was used;
(11) 
The applicant shall return the meter to the Valley View Municipal Complex for a quarterly monthly consumption reading by the 25th of every third month from the month the meter was issued to the applicant;
(12) 
If the applicant fails to return the meter to the Valley View Municipal Complex as required by subsection (b)(11), the minimum bill shall be $175.00 and the maximum may be determined by the application of previous water usage data and/or the purposes for which the water was used;
(13) 
The applicant shall be charged for the water consumed each month an amount equal to the amount the applicant would pay under the rates then in effect plus a base charge set annually by the director and adopted in the fiscal year budget or as otherwise adopted by city council. Should applicant fail to pay applicant's bill, the water utilities department shall immediately remove the meter from the city water system and retain possession of the meter until the bill is paid;
(14) 
Should the city discover the meter is broken or not accurately registering water service, the water utilities department shall remove the meter and the applicant shall be billed not less than $100.00 and may be billed an amount by the utility billing office that reflects more accurately the estimate of water utilized by applicant based upon previous water usage data and/or the purposes for which the water was used. Should the applicant wish to continue water service, the applicant shall make a new application for a replacement water meter and posting another meter deposit;
(15) 
The lease is valid for only 12 months, and the meter must be returned to the Valley View Municipal Complex for an annual check as required by rules promulgated by Texas Commission on Environmental Quality (Title 30 Texas Administrative Code, Chapter 290). A new meter will be issued with new deposit requirements and the bill finalized for consumption and any necessary repairs. Should an applicant fail to return the meter to Valley View Municipal Complex within 10 days after expiration of the lease, the water utilities department shall recover the meter. If the water utilities department is unable to recover the meter, then the meter deposit shall be forfeited;
(16) 
The applicant is responsible for securely safeguarding the meter at all times. If a meter is stolen while in possession of applicant, the applicant will bear full responsibility for the cost of the meter. The theft must be reported immediately to the city police department and to the utility billing office. The account will be closed, and the meter deposit shall be forfeited for failure of applicant to return the meter. Should the applicant wish to continue water service, the applicant shall make a new application, and place another meter deposit for a replacement water meter. If the meter has been stolen, before the time of the monthly reading, a minimum of 100,000 gallons will be charged to the account. The exact amount of usage will be estimated by the city, based on the history of usage, size of project and other factors. The city's estimate of the amount of estimated usage and the cost of such water service shall be final and unappealable.
(17) 
The applicant shall not resell water from the city water system.
(Ordinance 8140, § 1, adopted 3/20/2003; Ordinance 2015-9754, § 1, adopted 12/10/2015; Ordinance 2025-11179 adopted 10/2/2025)
(a) 
Water system capacity review.
(1) 
Applicant seeking to develop property in the city must provide city staff the following:
a. 
The proposed land use category as classified in the Irving Unified Development Code;
b. 
Number of water connections; and
c. 
Proposed water demand as calculated in the Water and Wastewater Design Manual.
(2) 
Staff shall evaluate provided information and determine if the use is consistent with the future land use modeled in the most current version of the city's Water Master Plan at the time of applicant's submission.
a. 
If development is consistent with the future land use, the applicant will not be required to undertake any additional capacity analysis.
b. 
If the development is not consistent with the future land use, applicant will be required to have a Capacity Analysis Study ("CAS") completed by the Water Master Plan Engineering Firm of Record at the cost of the applicant. The CAS will include:
1. 
A hydraulic evaluation of the city's Water Master Plan models to evaluate if the water system has capacity to meet the increased demand for the proposed development.
2. 
An evaluation to confirm compliance with the Minimum Water System Capacity Requirements in Title 30 Texas Administrative Code, Section 290.45 in addition to the city's Water and Wastewater Design Manual.
3. 
Identifying infrastructure improvements, if any, that will be required to meet the standards set forth in this chapter.
4. 
Engineering plans for the identified improvements shall be submitted for review and approval prior to issuance of any building or grading permits. Required public improvements must be complete and accepted prior to connection.
(b) 
Wastewater system capacity review.
(1) 
Applicant must provide:
a. 
The proposed land use category as classified in the Irving Unified Development Code;
b. 
Number and size of wastewater service connections; and
c. 
Proposed flow as calculated in the Water and Wastewater Design Manual.
(2) 
Staff will evaluate provided information and determine if the use is consistent with the future land use modeled in the most current version of the City of Irving's Wastewater Master Plan at time of application.
a. 
If development is consistent with the future land use, no additional capacity analysis will be required.
b. 
If the development is not consistent with the future land use, applicant will be required to have a Capacity Analysis Study (CAS) completed by the Wastewater Master Plan Engineering Firm of Record at the cost of the applicant. The CAS will include:
1. 
An evaluation of the city's masterplan models to evaluate if the wastewater system has capacity to meet the increased flow for the proposed development.
2. 
An evaluation to confirm compliance with Title 30 Texas Administrative Code, Chapter 217 in addition to the City of Irving Water and Wastewater Design Manual.
3. 
CAS will identify infrastructure improvements, if any, that will be required to meet the standards set forth in this chapter.
(Ordinance 2025-11144 adopted 8/28/2025)
[1]
Editor's note—Former § 41-7, which pertained to sale of water at city equipment yard and derived from Ordinance 8140, 3/20/2003, was repealed 9/6/2018 by Ordinance 2018-10097.
All work to be performed on City water and sanitary sewer systems shall be in compliance with the "Construction Specifications" of the City of Irving, as well as the "City of Irving Water and Wastewater Standard Details."
(Ordinance 8140, § 1, adopted 3/20/2003; Ordinance 2025-11144 adopted 8/28/2025)
Should the construction of the water or sanitary sewer system fail to comply with applicable law and is not accepted by city, no person shall connected it to the city water or sanitary sewer systems. If it is connected, city shall disconnect it.
(Ordinance 8140, § 1, adopted 3/20/2003)