A property owner, tenant or developer ("customer") shall have the right to appeal matters dealing with accounting, billing and service termination.
In the case of termination of service, an appeal shall be filed in writing with the Department of Financial and Administrative Services within fourteen (14) days of the notice of termination. All other complaints shall be filed within thirty (30) days of notice of the action appealed.
The City shall be required to respond in writing to the appellant within thirty (30) days affirming or reversing its decision or requesting additional information for adjudication of the complaint.
(Ord. 4309 § 2 (in part), 1991; Ord. 4454 § 1 (in part), 1994; Ord. 5103 § 4 (part), 2010; Ord. 5250 § 1 (in part), 2014; Ord. 5376 § 7 (part), 2019; Ord. 5507 § 21, 2025)
Any customer aggrieved by the City's decision after a written complaint has been denied by the City under BMC § 15.08.010 may, within fourteen (14) calendar days from the date that the City's decision was mailed to the customer, appeal such denial or revocation by filing a written notice of appeal setting forth the grounds therefor with the Administrative Hearing Examiner pursuant to Chapter 2.13 BMC. A filing fee as set forth in Chapter 3.01 BMC shall be submitted with the appeal, which filing fee is required to process the appeal. The hearing shall be conducted in accordance with the procedures for hearing contested cases set out in Chapter 2.13 BMC. After the hearing thereon, the Administrative Hearing Examiner shall, after appropriate findings of fact and conclusions of law, affirm, modify, or overrule the City's decision, and may impose any terms thereupon.
The decision of the Administrative Hearing Examiner shall be final. The customer and/or the City may seek review of the decision by the superior court of Washington in and for Kitsap County within twenty-one (21) calendar days from the date of the decision.
(Ord. 4309 § 2 (in part), 1991; Ord. 4512 § 4, 1995; Ord. 4454 § 1 (in part), 1994; Ord. 4526 § 5, 1995; Ord. 4547, Amended, 03/28/1996; Ord. 5103 § 4 (part), 2010; Ord. 5250 § 1 (in part), 2014; Ord. 5376 § 7 (part), 2019; Ord. 5507 § 21, 2025)