A. 
Bills for services by City will be presented by City for payment at regular intervals and all of said bills will be due and payable upon presentation of said bill to the customer.
Bills shall be considered presented when: (1) delivered personally to the customer; (2) deposited in the United States mail, postage prepaid and addressed to the customer at the address provided by the customer during the application process for water service; or (3) delivered electronically to the customer to the electronic mailing address provided by the customer. Failure to receive a bill does not relieve a customer of the liability for payment.
All charges may be combined with charges for water service on bills or statements rendered by the commercial office for premises connected to the City water system. The bills shall state their purpose (sewer service), shall give the name and last known address of the person responsible for payment (as provided in this chapter), and shall list separately the charges for each service and the total charge for all services. No charge may be paid separately from the others. If the premises with sewer service are not connected with the water system, a separate bill shall be rendered for sewer service. All bills shall be for monthly or bimonthly periods or for such other period as shall be determined by resolution of the City Council; provided, however, that the Director of Public Works shall have the power to require any user to pay bills monthly if, in the Director of Public Works' opinion, monthly payments shall be required for the protection of the City. Failure to receive a bill does not relieve a customer of the liability for payment.
B. 
Opening bills, closing bills, and other bills requiring proration will be computed in accordance with applicable schedule. Should the total period of service be less than one month, proration will be made and no bill shall be less than the specified monthly fixed minimum charge.
(Ord. 1097 (part), 1981; Ord. 1879, Amended, 12/9/2014; Ord. 1948, Amended, 12/10/2019)
A. 
Deposits shall be required when a customer is unable to establish a satisfactory credit history as set forth in Subsection E of this section.
B. 
Amount of Deposit to Establish Service.
1. 
The minimum required deposit amount shall be set by the Finance Director or his or her designee in accordance with rules established by the Finance Director.
2. 
The Finance Director or his or her designee may reduce the deposit amount if, at the time of application, the applicant agrees to participate in the City's automatic electronic payment program. If the applicant subsequently terminates participation in the program or if the applicant's payment to the City is rejected or not otherwise honored by the applicant's financial institution, the applicant shall, within 15 days of receipt of notice from the City, increase the deposit by the amount of the reduction previously allowed.
C. 
Payment of Deposit. Deposits are due upon application for service and delinquent 14 days thereafter. If not received within that time period, service will be disconnected without further notice.
D. 
Refund or Credit of Deposit.
1. 
Upon discontinuance of service, the City shall refund all deposits to the customer without interest, less any charges then unpaid, provided the refund is more than ten dollars or, if less than ten dollars, the customer requests a refund; and, conversely, if there is a balance due the City of less than ten dollars, the City shall not bill for the unpaid balance.
2. 
After a customer has maintained a good payment record for 12 consecutive months, the City shall apply the deposit without interest to the customer's then-current bill.
E. 
Establishment of Credit. No deposit shall be required for customers having a satisfactory credit history, which shall include all of the following:
1. 
Having been a customer of record for City-provided water or sewer service for one year or more within the past two years without a history of delinquent payments in such customer's name,
2. 
Having no history of service disconnection for nonpayment of a bill or deposit within the past 12 months, and
3. 
Having no history of a returned check or failed electronic fund transfer to the City within the past 12 months.
(Ord. 1097 (part), 1981; Ord. 1879, Amended, 12/9/2014)
After sewer service has commenced, the service applicant shall be liable for payment for all sewage discharged through the particular service and all other charges applicable to such service. Whenever two or more persons jointly make application for service, they shall receive a single periodic bill but shall be jointly and individually liable for payment of all charges appearing on such bills.
(Ord. 1097 (part), 1981)
Charges for new service connections, in size changes and location changes for the sewer user's benefit shall be due and actually paid before any work is commenced. Whenever such charges are to be the actual costs, the estimated costs shall be deposited with the commercial office before any work is commenced or material ordered, and upon completion of the work the actual cost shall be billed or refunded to the sewer user.
(Ord. 1097 (part), 1981)
All sums required to be paid under these rules shall be paid to the director of public works or his agent, and he shall issue a receipt therefore and pay the money into the city treasury and he shall thereupon procure all materials required therefor.
(Ord. 1097 (part), 1981)
A. 
In accordance with Section 13.08.190, Billing and payment, no charge may be paid separately from the others. As such, a customer's service may be disrupted for nonpayment of the utility service as set forth in the Interruption of Residential Water Service Policy.
B. 
The Sewer Division shall charge for disconnecting and restoring sewer service for noncompliance with any of these rules, the charges for which will be calculated on the basis of actual cost of materials, the standard labor rates of the City, and 15 percent of all charges for overhead.
(Ord. 1097, Amended, 1981; Ord. 1948, Amended, 12/10/2019)