A.
General. The utility shall set fees and charges to recover all or a portion of its administrative and operations expenses related to the services set forth herein.
B.
Service Fee—Utility Billing. A service fee shall be charged for all account maintenance, including, but not limited to, activation of the utility account changes, such as designated agents in the utility billing authorization form, and recording of property liens pursuant to the fees in the utility fee and rate schedule established in Section 3.12.100(G)(1).
C.
Service Reactivation—Fee. Whenever the owner or occupant of any premises already connected with the city’s utility system desires to restore service which has been shut off by the city, that person shall notify the city and request that water be turned back on to the premises; provided, that service shall not be restored until all charges for utility service provided to the premises, together with all penalties due thereon, have been paid.
D.
Service Fee—Field.
1.
A service fee shall be charged for all service calls to the property owner’s premises pursuant to the utility fee and rate schedule established in Section 3.12.100(G) for utility service. Service calls shall include, but not be limited to, turn-on/turn-off of water services as a result of delinquent payment of accounts, door hanging notices prior to service shut-off, after hours utility location requests and repeat service calls during normal work hours.
2.
After hours, weekend and holiday service requests shall require acknowledgment by signature of the requesting party on the form which identifies the additional service and fee provided by the service specialist. The service fee shall be added to the regular utility billing for service.
E.
Shutoff Charges. Shutoff charges for failure to pay for water, sanitary sewer or stormwater services will result in the water being shut off and it shall not be turned on again until the charges, together with all penalties due thereon, are paid together with a shutoff and turn-on charge as set forth in Section 3.12.100(G)(2).
F.
Cross-Connection Control Inspections. The utility shall charge a fee, as set forth in Section 3.12.100(G)(6), for the required testing and inspection of backflow prevention devices if the customer requests the utility to perform such service.
G.
Stormwater Administrative Assessments. A stormwater administrative assessment shall be charged for the review, inspection and installation of all stormwater systems pursuant to the utility fee and rate schedule established in Section 3.12.100(G)(6).
H.
Inspections. Inspections of service connections installed by the property owner or their contractor to the city’s utility system shall be assessed a service charge for each inspection as set forth in Section 3.12.100(G)(6).
I.
Reimbursement/Delayed Benefit Agreement. A property owner installing sewer or water lines pursuant to written agreement, such as a delayed benefit agreement with the city, shall pay the costs required by the agreement, if so specified.
J.
Local Improvement District. The costs for the installation and construction of water and sewer lines pursuant to the terms of a local improvement district shall be paid for in accord with the ordinances adopted for the formation of the local improvement district and the assessment roles thereof.
K.
Other. Installation charges for water and sewer service that are not otherwise specified in this subsection shall be assessed based on the cost of time and materials plus any applicable taxes, together with an additional twenty percent for administrative overhead charge.
(Ord. 2002-29 § 2 (part), 2002; Ord. 2003-16 § 32 (part), 2003; Ord. 2003-33 § 10, 2003; Ord. 2010-10 § 1 (part), 2010)