Chapter 50 Library

The Library Director and such staff members he or she selects, in consultation with the Frisco Public Library Foundation (the "Foundation"), shall maintain a Strategic Plan that guides library operations, programs, and resource allocation.

This Strategic Plan shall:

Establish measurable goals and objectives that align with the Library's mission and the priorities of the City of Frisco;

Address emerging community needs, technology trends, and best practices in public library service;

Be reviewed and revised at least once every five (5) years;

Be available for reference and public accessibility.

§ 50-3 Role of Frisco public library foundation.

All budgets, policies, and procedures adopted for the Library shall be consistent with the current Strategic Plan.

(Ordinance 2026-02-18 adopted 2/3/2026)

General.

The Frisco City Council recognizes the value of community participation in shaping library services. To support this partnership, the Council acknowledges the role of the Frisco Public Library Foundation, Inc., a 501(c)(3) nonprofit corporation incorporated under the laws of the state of Texas, as the Library's primary advisory entity. The Foundation provides advice, advocacy, and fundraising support that enhances library services and facilities.

Authority and governance.

Generally, the Foundation offers community input and recommendations but has no governing authority over Library operations, including day-to-day operations, personnel, or budget decisions, except as otherwise stated in subsection (c). The City Council retains authority for Library operations, policy, management, and funding through the City Manager and Library Director.

Role in reconsideration appeals.

Notwithstanding subsection (b), the Board of the Foundation is designated as the final administrative review body for appeals regarding:

Reconsideration of Library Policy (section 50-7(7)).

Reconsideration of Library Materials (section 50-8(e)).

Reconsideration of Library Programs (section 50-9(1)).

Decisions made by the Board of the Foundation regarding these specific appeals shall be considered final, serving as the conclusion of the Library's administrative review process.

Legal separation.

The Foundation is a separate legal entity; the City Council cannot and shall not attempt to make regulations concerning the Foundation's operations. However, by adopting this policy, the Board of the Foundation serves as the final administrative review body for appeals as stated in subsection (c). The Foundation shall not obligate or represent the City in any other manner without prior written authorization from the City Manager.

Coordination.

The Foundation shall operate in compliance with all applicable local, state, and federal laws. Coordination meetings between the Foundation and Library leadership are required to ensure alignment of goals and community benefit.

Recommendations.

The Foundation shall provide the Library Director and City Council with periodic recommendations for the Library system.

(Ordinance 2026-02-18 adopted 2/3/2026)

§ 50-4 Gifts.

General policy.

The Frisco Public Library welcomes monetary and material gifts that enhance its collections, programs, and services in support of the Library's mission. All donations become the property of the Foundation upon acceptance and are managed according to this policy, applicable City ordinances, and federal and state laws.

Monetary gifts.

The Library, through the Foundation, may accept financial contributions, grants, and bequests to support the Library's mission. Donors may suggest preferred uses; however, final allocation shall be determined by the Library Director and Foundation to ensure alignment with the Library's Strategic Plan.

The Foundation shall accept gifts of money, personal property, real property, or stock if conditions of the gift are acceptable to the Library. The Library Director's decision to accept conditions of a gift or reject a gift is final.

The Library may acknowledge donations in a manner consistent with City and Foundation recognition policies, but shall not endorse viewpoints, commercial products, or enterprises.

Significant gifts or endowments shall be processed through the Foundation and are subject to City Council approval if gifts have conditions or restrictions applicable to the City.

Gifts of materials.

Donated books, audiovisual items, and other materials are evaluated using the same criteria applied to purchased items (see section 50-8: Access to Ideas and Information through Purchased Materials).

Acceptance of a gift does not guarantee its addition to the Library collection.

Materials not added to the collection may be sold, donated, or recycled. They will not be returned.

The Library shall not guarantee that gifted materials will be displayed, housed, or kept together.

Conditions and restrictions.

The Library may decline gifts that:

Include restrictions inconsistent with its mission or policies;

Create an undue financial or administrative burden;

Do not meet safety, space, or legal requirements.

Appraisals and valuation.

The Library cannot appraise or assign market value to donated materials or property. Donors seeking tax deductions are responsible for obtaining independent appraisals consistent with Internal Revenue Service regulations.

§ 50-5 Use of the library, facilities, and grounds.

Acknowledgment and recordkeeping.

Upon acceptance of a gift, the Library or Foundation shall provide a written acknowledgment specifying the nature of the donation and date it was received. Records of all gifts shall be maintained in accordance with City record retention policies.

(Ordinance 2026-02-18 adopted 2/3/2026)

Eligibility for use.

The Frisco Public Library serves all members of the public as a community resource. Access shall not be denied or abridged because of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, socioeconomic status, or political beliefs.

Eligibility categories.

The eligibility requirements for registering as a member of the Frisco Public Library ensure fair, consistent access to Library resources in accordance with City ordinance and applicable state law.

Residents.

Individuals who reside within the corporate limits of the City of Frisco are entitled to register for a Library account without charge.

Reciprocal jurisdictions.

Residents of governmental districts or municipalities with which the City of Frisco has entered into formal reciprocal-service agreements are also eligible without charge.

Non-residents.

Individuals who do not reside within the City or a reciprocal jurisdiction but do reside in Texas, may obtain service upon payment of the non-resident membership fee set forth in Appendix A1: Fines and Fees Schedule, attached to Ordinance 2026-02-18.

Minors.

Children under eighteen (18) years of age must have a parent or legal guardian with a Library account in good standing.

The parent or legal guardian must complete and sign the Appendix B1: Library Account Application, attached to Ordinance 2026-02-18, provide proof of identity and address, and accept liability for all materials borrowed or used. Although the account is for the child's use, it is issued to the parent or guardian, who assumes full responsibility for its use.

Parents and/or Legal Guardians are responsible for what their children read, view, or hear. The Library does not serve in loco parentis (in place of parents). Only parents or legal guardians may restrict their own children's access to library materials.

Registration requirements and responsibilities.

Applicants must complete the official Appendix B1: Library Account Application and present identification and proof of address as described in Appendix A2: Member Identification, both attached to Ordinance 2026-02-18.

The application form constitutes a binding agreement to comply with all Library policies and ordinances, including payment of charges for lost or damaged materials.

Members are responsible for all materials borrowed or services accessed using their account.

Members must promptly report loss or theft of their library card. Liability for items borrowed continues until the Library receives notice of loss.

Members shall notify the Library within thirty (30) days of any change of name, address, telephone number, or email address.

Library privileges may be suspended for violation of Library policies, failure to return materials, or non-payment of fees, subject to appeal under section 50-5(d) Limitations and Due Cause for Denial.

Certain information provided during registration is confidential under Texas Government Code § 552.124 and shall be used in accordance with that statute. Information that identifies or serves to identify a person who requested, obtained, or used a library material or service shall not be disclosed except as required by law or with the member's notarized, written consent.

(8)

Library accounts shall be verified periodically to confirm residency status.

Limitations and due cause for denial.

The Library may deny or restrict access or require any individual or group to leave the premises, for due cause. Due cause includes, but is not limited to:

Failure to return materials or pay assessed penalties;

Theft of or intentional damage to Library property;

Conduct that disrupts or interferes with Library operations;

Conduct that disturbs or endangers other users, including but not limited to excessive noise, harassment, unsafe behavior, or behavior that interferes with others (such as disruptive speech, physical actions, or odors);

Engaging in illegal activity on Library premises;

Violation of Library policies or facility-use terms.

Individuals subject to suspension or restriction of privileges may appeal in writing to the Library Director within ten (10) business days of notification; the Director's decision is final.

Use of facilities.

The Library provides spaces to support programs and community use consistent with its mission.

Study and small meeting rooms are available for public reservation in accordance with Appendix A3: Study and Small Meeting Rooms Terms and Conditions, attached to Ordinance 2026-02-18.

Rentable rooms are available for events and community gatherings in accordance with Appendix A4: Rentable Rooms Terms and Conditions.

Library and City-sponsored programs take precedence over all other reservations.

The Library Director or a designated representative may cancel any reservation if the activity fails to comply with Library policies, poses safety, legal, or operational risks, or if the space is needed for emergency Library or City use.

General restrictions.

Smoking, vaping, or use of tobacco products is only allowed in designated smoking areas in accordance with City ordinance.

All users must comply with posted rules and Library policies.

The City of Frisco, Library, and the Foundation do not endorse the viewpoints or activities of any groups using Library spaces.

The Library is not responsible for lost, stolen, or damaged property.

Displays/exhibits.

The Library may provide temporary space for educational, cultural, or civic displays/exhibits that serve the community interest.

Priority is given to Library-sponsored displays/exhibits, which may be exempt from some non-Library-sponsored display/exhibit guidelines.

Displays/exhibits shall not be used for commercial purposes, personal profit, fundraising, or political advertising in violation of Texas Election Code § 255.003.

Displays/exhibits may not include materials or images that are not protected by the First Amendment or that violate applicable law, including copyright or trademark law.

The Library reserves the right to determine placement, location, manner, and schedule, including the duration of displays/exhibits.

Applications for display/exhibit space are provided in the Appendix B6: Display/Exhibit Proposal, attached to Ordinance 2026-02-18.

Exhibitors must sign the Appendix B7: Display/Exhibit Agreement, attached to Ordinance 2026-02-18, acknowledging personal responsibility and providing proof of insurance when required.

All displays/exhibits must include a statement clarifying that the viewpoints expressed do not represent those of the City of Frisco or the Library.

(8)

The Library is not liable for theft, damage, or loss of items on display/exhibit.

(9)

Exhibitors assume responsibility for all damages to their display/exhibit and Library property.

Free expression areas.

The Library provides designated outdoor areas for peaceful assembly and free speech activities.

These areas are content-neutral and available to all individuals or groups on an equal basis.

The views expressed by individuals or groups within these areas do not represent or imply endorsement by the City of Frisco or the Frisco Public Library.

Activities must not disrupt Library operations, obstruct access, or endanger public safety.

Participants shall comply with applicable City ordinances and Library procedures and standards outlined in Appendix A5: Free Expression Areas, attached to Ordinance 2026-02-18.

Standards and responsibilities.

For detailed standards and responsibilities governing the maintenance and use of Library buildings and grounds, see Appendix A6: Buildings and Grounds, attached to Ordinance 2026-02-18.

(Ordinance 2026-02-18 adopted 2/3/2026)

§ 50-6 Library responsibility.

Purpose.

The Frisco Public Library serves the public on behalf of the City of Frisco and operates in accordance with City ordinances, applicable state and federal law, and recognized professional standards of library service. The Library Director, under the supervision of the City Manager, is responsible for implementing and enforcing this policy.

Hours of service.

Library hours shall be established by the Library Director and approved by the City Manager.

Hours of operation shall reflect community needs, available staffing levels, and funding. For current hours, view Appendix A7: Schedule for Hours of Service, attached to Ordinance 2026-02-18.

The Library shall close on official City holidays. The Library may close at the discretion of City management for emergencies or severe weather.

Any change in hours shall be posted publicly and on the Library website as soon as possible.

Confidentiality and privacy of records.

The Library upholds the privacy and confidentiality of its users as protected by Texas Government Code § 552.124 and related state and federal laws. The Library maintains only the minimum records necessary for operational purposes and deletes or anonymizes user data when no longer required to be retained under applicable law.

Library records that identify a person's use of Library materials or services are confidential and shall not be disclosed except as authorized under applicable law, such as pursuant to a valid court order, subpoena.

Staff shall not share or discuss a user's reading, viewing, or computer use with others except as required for service delivery.

Requests for user information from law enforcement or government agencies must be directed to the Library Director, who shall consult with City Legal Counsel and ensure proper documentation. See Appendix A8: Law Enforcement Request Procedure, attached to Ordinance 2026-02-18, for information requests from Law Enforcement.

The Library adheres to the American Library Association (ALA) Policy on Confidentiality of Library Records and Code of Ethics.

Accessibility and ADA compliance.

The Library is committed to providing equitable access to all facilities, programs, and services in accordance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.2 standards. For more information, see Appendix A9: Accessibility and ADA Compliance Procedure, attached to Ordinance 2026-02-18.

Reasonable accommodation shall be made upon request to allow that individuals may participate in Library services, programs, and resources.

The Library shall proactively incorporate accessible design in all new construction and renovation.

Service animals are allowed in the Library subject to the ADA. A service animal is a dog (or in some cases a miniature horse) that is individually trained to do, work, or perform tasks for an individual with a disability. Emotional support, comfort, or therapy animals are not considered service animals under the ADA and are not allowed in the Library. The Library may require an individual's service animal to be removed from the Library when the animal's behavior poses a direct threat to the health or safety of others.

Service philosophy.

The Library provides courteous, professional, and equitable service to all individuals without discrimination based on race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, socioeconomic status, or political beliefs.

Services are offered within available staffing, time, and budgetary resources.

The Library's service model emphasizes access, education, and self-directed use of materials, consistent with the mission to inspire intellect, curiosity, and imagination.

All staff interactions shall uphold the Library's principles of privacy, intellectual freedom, and neutrality.

Reference and information services.

Library staff shall assist users in locating materials, using databases, and accessing information from both print and digital resources.

Reference interactions are confidential.

Staff provide guidance and instruction in research and resource use, but do not perform services that require specialized professional expertise such as legal, medical, tax, or financial advice.

Complex or time-intensive inquiries may be limited or deferred to ensure equitable service to all users.

Circulation and borrowing.

Borrowing privileges, loan periods, renewals, and limits are defined in Appendix A10: Member Privileges and Lending Limits, attached to Ordinance 2026-02-18.

The Library may limit the number of items borrowed per account or address to ensure resource availability.

The Library reserves the right to restrict a user's ability to remove certain materials available on site.

Members are responsible for returning materials by the due date and for any charges incurred under Appendix A11: Payment for Lost Materials and Appendix A1: Fines and Fees Schedule.

The Library reserves the right to deny borrowing privileges or facility access to users who have violated Library policy or whose accounts are delinquent.

Interlibrary loan services shall be provided in accordance with the Interlibrary Loan Code for the United States and the Library's internal procedures.

Emergency situations and closures.

The protection of life and safety is the Library's highest priority during emergencies.

In any emergency, such as fire, weather event, power outage, or security threat, staff shall follow established City and Library emergency response procedures.

The Library Director, in consultation with the City Manager, may close or evacuate Library facilities when conditions threaten health or safety.

When a closure occurs, all due dates for borrowed materials shall be extended.

Staff shall ensure that notifications are posted online, via social media, or at Library entrances during emergencies or unexpected closures.

Photography, filming, and recording.

The Library permits photography, videography, and recording on Library property in a manner that respects public safety, user privacy, and Library operations.

The Library may photograph, film, and record programs, events, and facilities for promotional, educational, or archival purposes. Presence on Library premises constitutes implied consent to be photographed, filmed, and recorded.

Casual, non-disruptive personal photography, filming, and recording are allowed in public areas for personal use.

Photography, filming, and recording of staff, and any photography, filming, or recording of users in nonpublic areas or confidential activities, are prohibited without prior written permission from the Library Director or a designated representative or the individual.

Commercial photography, filming, and recording require prior written permission from the Library Director or a designated representative.

All photography, filming, and recording must comply with applicable City ordinances, state and federal law, and the appendix referenced below. Equipment must not violate safety standards or obstruct walkways or exits.

Library staff may stop or prohibit any photography, filming, and recording that interferes with operations, violates privacy, or contravenes this policy. Violations may result in suspension of Library privileges or removal.

For detailed procedures, definitions, and requirements for permissions, commercial uses, and liability, see Appendix A12: Photography, Filming, and Recording Procedures, attached to Ordinance 2026-02-18.

(j)

Public relations.

The Library shall communicate effectively, accurately, and consistently with the public, media, and community stakeholders in support of the Library's mission and Strategic Plan.

The Library Director, or a designated representative, is responsible for all official public relations on behalf of the Library. Staff members may participate in public relations activities only as authorized.

All communications shall:

Reflect the Library's mission;

Support the Library's Strategic Plan;

Present the Library in a professional, accurate, and consistent manner.

(k)

Social media.

In keeping with its mission to inspire intellect, curiosity, and imagination, the Library recognizes the value of social media and other online platforms in engaging the community and extending access to information and resources beyond the physical library. These platforms serve as an extension of the Library's information services and are intended to foster constructive communication between staff and the public.

The Library welcomes comments, posts, and messages on its official social media accounts. Library staff shall monitor all interactions to ensure compliance with this policy.

The Library respects the public's right to express opinions, but may remove content posted by members of the public that is not protected under the First Amendment.

The Library may edit or remove content posted by Library staff for clarity, space, or appropriateness and reproduce public comments in Library communications.

The Library's social media accounts are considered limited-purpose public forums and are subject to moderation consistent with applicable laws.

The Library does not endorse or assume responsibility for content posted by members of the public.

Users should have no expectation of privacy; content may be publicly visible, archived, or retained as required by law.

This policy complies with applicable federal, state, and local laws, including the Texas Public Information Act[1] and First Amendment protections.

[1]

Editor's note—See Texas Government Code, chapter 552.

(Ordinance 2026-02-18 adopted 2/3/2026)

§ 50-7 User responsibility.

By using the facilities, materials, and services of the Frisco Public Library, users agree to act responsibly, respect public property, and uphold the rights of others to enjoy a safe and welcoming environment.

The Library promotes positive community use through the following standards of conduct and accountability.

General expectations.

Users shall:

Treat Library staff, other users, and property with courtesy and respect;

Comply with all Library policies and City ordinances;

Supervise accompanying children or dependents as required by this policy;

Refrain from any behavior that disrupts others, threatens safety, or interferes with Library operations.

Use of materials.

Users are responsible for the proper care and timely return of all borrowed materials.

The user shall be charged the replacement cost and processing fee for any lost or damaged item as identified in the Appendix A1: Fines and Fees Schedule, attached to Ordinance 2026-02-18.

Members are responsible for all items borrowed on their Library account until the Library is notified that a card is lost or stolen.

Materials remain the property of the City of Frisco and must be returned upon request.

Use of facilities.

Users must preserve the cleanliness and condition of the Library building, furnishings, and grounds.

Skateboards, bicycles, scooters, roller skates, and similar devices may only be used or parked in designated outdoor areas.

Weapons, explosives, or hazardous materials are prohibited except as authorized by law.

Clothing, footwear, and personal hygiene must meet reasonable community standards to ensure the comfort and safety of all visitors.

Behavior and enforcement.

Harassment, intimidation, fighting, or disorderly conduct is prohibited.

Individuals under the influence of alcohol or controlled substances may be asked to leave.

Cell phones and electronic devices must be used in a manner that does not disturb others; designated quiet areas must remain quiet.

Library staff may issue verbal warnings, suspend privileges, or request that a disruptive individual leave the premises.

Serious or repeated violations may result in the suspension of Library privileges for an extended period of time.

Appeals must be submitted in writing to the Library Director within ten (10) business days of notification; the Director's decision is final.

Children and vulnerable adults.

Children aged nine (9) or younger must be accompanied by an adult and supervised at all times.

The Library is not a child-care facility and cannot assume parental or supervisory responsibility.

Staff who identify a vulnerable adult in distress or an unattended child shall contact the Frisco Police Department or emergency services as appropriate.

Library staff shall not transport or take custody of vulnerable adults or minors under any circumstances.

User feedback.

The Library encourages users to share feedback, suggestions, or complaints through in-person communication, email, or forms available online.

Comments shall be reviewed by designated staff and referred to the Library Director for consideration.

The Library strives to respond promptly and respectfully to all community input.

§ 50-8 Access to ideas and information through purchased materials.

Request for reconsideration of library policy.

Any Frisco resident who wishes to request reconsideration of a Library Policy may submit a written request using the Appendix B2: Request for Reconsideration of Library Policy, attached to Ordinance 2026-02-18. The Library Director shall review all requests and issue a written response within four (4) weeks. Appeals may be made to the Foundation. The policy shall remain in effect during the reconsideration process.

(Ordinance 2026-02-18 adopted 2/3/2026)

Guiding principles.

The First Amendment to the United States Constitution protects the right to free expression and access to information. It shall be upheld in the selection and access to all library materials. The Library upholds the principles set forth in the American Library Association's Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement.

Selection of materials shall be based on the Library's mission to provide balanced and equitable access to ideas representing a wide variety of points of view. Materials may be purchased, licensed, or donated.

The inclusion of any material does not constitute endorsement of its content or creator. Library staff shall not include or exclude materials in response to the preferences of an individual or group.

Selection criteria.

Library staff select materials in all formats according to professional judgment and community needs. Considerations include:

Relevance to community interests and demand;

Contribution to a wide variety of viewpoints and subject matter;

Accuracy, timeliness, and quality of presentation;

Reputation or qualifications of the author, publisher, or producer;

Format suitability for Library use and long-term accessibility;

Budget limitations and space availability.

Library staff may select materials based on one, several, or all the above criteria. No single standard applies in all cases.

Librarians evaluate materials based on the work as a whole, not on individual passages or scenes.

No work shall be excluded based on the author's or creator's race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, socioeconomic status, or political beliefs.

No materials shall be excluded solely based on language or frankness of expression. Individual items, which in and of themselves may be controversial or offensive to some, may appropriately be selected if their inclusion in the collection shall contribute to the balance and effectiveness of the Library as a whole.

Except where prohibited by law, the Library does not limit selection or access based on a work's content, language, or viewpoint.

The public library is not a curriculum center and does not supply textbooks or large quantities of materials for school assignments. The collection is not developed or organized according to school or university curricula.

The Library shall not duplicate special collections available locally.

(8)

The Library does not purchase unsolicited materials, nor does it purchase self-published books if those books are not professionally reviewed.

(9)

The Library supports local authors through a circulating Community Authors collection of donated materials that meet Library selection standards. Submission guidelines are provided in Appendix A13: Community Authors Collection.

Access and use.

Materials are freely available to all users regardless of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, socioeconomic status, or political beliefs.

Parents or legal guardians are solely responsible for what their children read, view, or hear. Only parents or legal guardians may restrict their own children's access to library materials.

The Library does not serve in loco parentis (in place of parents) and shall not restrict access based on perceived age-appropriateness.

All materials are organized for ease of access using recognized classification systems (e.g., BISAC or Dewey Decimal).

Labeling or shelving is not used to restrict access or imply judgment about content.

Deaccession and maintenance.

To maintain a useful and current collection, professional Library staff shall systematically remove worn, outdated, or low-demand materials. The intent of deaccessioning is to preserve the quality and relevance of the Library's collection, not to suppress ideas.

Deaccession decisions shall be made according to the same criteria used for selection.

Deaccessioned materials may be sold, donated, or recycled.

Requests for reconsideration.

The City Council affirms that understanding public issues requires access to a wide range of information and ideas. Individuals may choose not to use materials they dislike, but they may not limit others' access to them. Frisco residents may question the inclusion or exclusion of materials by submitting an Appendix B3: Request for Reconsideration of Library Material - Material Suggested for Inclusion or Appendix B4: Request for Reconsideration of Library Material - Material in Library Collection, both attached to Ordinance 2026-02-18.

If a Frisco resident questions whether an item is protected by the First Amendment, they are responsible for providing supporting evidence.

The Materials Services Manager is available to discuss library collection questions with Frisco residents. If the resident's question is not answered through discussion, the individual may complete and submit a formal Appendix B3: Request for Reconsideration of Library Material - Material Suggested for Inclusion or Appendix B4: Request for Reconsideration of Library Material - Material in Library Collection.

Requests shall be reviewed by the Library Director, who shall issue a written response within four (4) weeks of receipt.

The resident may appeal the decision to the Board of the Foundation.

A Frisco resident shall have only one (1) active request for reconsideration of library material at any given time. Each request for reconsideration shall involve only one material; a Frisco resident's request for reconsideration of more than one material at any given time will not be accepted for review.

Material under review shall remain available during the reconsideration process.

Once a decision is final, the same title shall not be reconsidered for three (3) years.

§ 50-9 Access to ideas and information through programs and community engagement.

Responsibility and oversight.

Responsibility for selection, maintenance, and reconsideration of materials rests with the Library Director and qualified staff designated by the Director.

(Ordinance 2026-02-18 adopted 2/3/2026)

Purpose.

The Frisco Public Library shall develop, co-sponsor, and deliver programs and events that support the Library's mission, uphold intellectual freedom, and maintain neutrality, inclusivity, and accessibility.

Scope.

These policies apply to all programs and events organized, hosted, or co-sponsored by the Library, whether conducted on-site, off-site, or online. They also apply to programs developed in collaboration with partner organizations.

The Library does not imply endorsement of content or viewpoints expressed by presenters or participants.

Tours and group visits.

The Library welcomes organized tours and group visits. All tours and group visits must be scheduled in advance. Tours and group visit guidelines are found in Appendix A14: Tours and Group Visits, attached to Ordinance 2026-02-18.

Program development.

Program development is the responsibility of the Library Director and designated Library staff.

Programs shall be based on community needs, demographic trends, and the Library's Strategic Plan.

When planning programs, staff shall consider:

Alignment with Library mission and strategic goals;

Community relevance;

Educational or cultural value;

Cost, staffing levels, and available funding;

A wide variety of viewpoints and representations;

Suitability for the intended audience and venue;

(G)

Compliance with accessibility and safety standards.

Frisco residents may suggest program topics or presenters.

Co-sponsorships and partnerships.

The Library may co-sponsor programs with community organizations when the collaboration supports the Library's mission and complies with this policy.

All co-sponsored programs must:

Comply with all Library policies;

Be noncommercial, nonpartisan, and nonsectarian in nature;

Reflect the Library's standards of professionalism.

The Library retains the right to review and approve all program content, publicity materials, and logistics.

The Library Director may terminate a co-sponsorship if the partner organization fails to comply with these procedures or misrepresents the partnership.

Fees and registration.

Programs shall be open to the public and offered free of charge except where consumable materials or special costs apply.

Any program fees must be approved by the Library Director.

Advance registration may be required for programs with limited capacity, safety considerations, or equipment constraints.

Refunds, if applicable, shall follow the City's financial policies.

Presenters and contracts.

Presenters, performers, and instructors may be paid or volunteers.

If required, presenters shall provide evidence of professional licensing, liability insurance, or certifications relevant to their field.

Library staff shall ensure presenters are briefed on the conduct, privacy expectations, and ADA accommodations.

Program promotion and publicity.

All program marketing materials must be approved by the Library Director or a designated representative before release.

Publicity shall accurately represent program content and presenters and may not imply Library endorsement of any individual, organization, or viewpoint.

Co-sponsoring organizations may share publicity materials through their own channels, provided the Library logo and name are used only with approval.

Accessibility and inclusion.

All programs and events must comply with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.2 for digital events.

Any person needing an accommodation for a disability to access the benefits of the Library's services, programs, or activities under the ADA should contact the Library, at least five (5) business days prior to the program.

The Library's website shall include the Library's standard accommodation statement and contact information for accessibility requests.

(j)

Safety and conduct.

The Library reserves the right to refuse or terminate programs that compromise safety, violate law, or conflict with Library policy.

Children aged nine (9) or younger must be accompanied by an adult and supervised at all times.

Alcoholic beverages are prohibited at Library programs unless explicitly authorized by the Library Director.

Staff shall document any safety or behavioral incidents and report them to the Library Director.

(k)

Evaluation and reporting.

The Library shall evaluate its programs to assess attendance, community impact, and participant satisfaction.

The Library staff shall compile program statistics and outcome summaries for inclusion in reports to the City Council and the Texas State Library and Archives Commission (TSLAC).

Evaluations shall inform future planning, budget requests, and service improvements.

(l)

Appeals and complaints.

Frisco residents who object to the content or presentation of a Library program may submit a Appendix B5: Request for Reconsideration of Library Program form, attached to Ordinance 2026-02-18.

Requests shall be reviewed by the Library Director, who shall issue a written response within four (4) weeks of receipt.

The resident may appeal the decision to the Board of the Foundation.

The program shall remain available to the public until all appeals are resolved, unless the Library Director determines that continuing it would violate law or safety standards.

A Frisco resident may have only one (1) active request for reconsideration of a library program at any given time. Each request for reconsideration shall involve only one material; a Frisco resident's request for reconsideration of more than one material at any given time will not be accepted for review.

§ 50-10 Access to ideas and information through technology and digital sources.

Once a decision is final, the same program shall not be reconsidered for three (3) years.

(Ordinance 2026-02-18 adopted 2/3/2026)

Purpose.

The Library provides access to technology and digital resources to expand educational, cultural, and informational opportunities for the community. These resources include computers, networks, Wi-Fi, online databases, makerspace equipment, and emerging technologies that support lifelong learning and creative expression.

Applicable laws and standards.

Use of Library technology is governed by local, state, and federal laws, including:

Texas Penal Code § 33.02 et seq. (computer-related offenses);

Texas Penal Code § 43.24 (protection of minors from harmful material);

U.S. Code, title 17 (copyright); and

The Children's Internet Protection Act (CIPA) when applicable to E-Rate or federal funding.

Responsibilities of users.

Users shall not:

Access or transmit obscene, threatening, or harassing material;

Circumvent security systems or attempt unauthorized access;

Misrepresent their identity or use another person's credentials.

Users must respect time limits, maintain privacy, and leave workstations in good condition for the next user.

The Library is not responsible for damage to personal devices or data loss arising from use of Library systems.

The Library filters Internet in accordance with applicable state and federal law.

Minors' access to the internet.

Minors under eighteen (18) years of age may access the Internet with parental or legal guardian consent, as recorded in the account established for the child. This setting can be modified by the parent or legal guardian listed in the account.

Parents and guardians are responsible for their children's online activity; the Library does not act in loco parentis (in place of parents). Only parents or legal guardians may restrict their own children's Internet access.

Guest passes shall not be issued to minors.

Staff assistance and oversight.

Library staff shall provide limited help with the basic operation of hardware, software, and online resources.

Staff are not permitted to complete projects, fill out personal forms, or provide technical support beyond standard instruction.

Library staff may terminate a session, remove a user, or suspend privileges for violations of this policy. Serious or repeated violations may result in revocation of Library privileges and referral to law enforcement when applicable.

Cybersecurity and data protection.

The Library employs reasonable measures to protect network integrity and user privacy but cannot guarantee complete security.

Users are responsible for safeguarding their own personal information.

Temporary logs maintained for troubleshooting or security purposes are deleted on a regular basis.

Public computers automatically delete all user files at the end of each session.

Wireless internet (Wi-Fi).

Free public Wi-Fi is available during operating hours. Users are responsible for the security and configuration of their own devices. The Library is not liable for interception, corruption, or loss of data transmitted over wireless connections.

Makerspace, production studio, and emerging technology.

Makerspace equipment, the Production Studio, and other creative technologies must be used safely, lawfully, and in compliance with staff instructions.

Members using the Makerspace must comply with the terms and conditions outlined in Appendix A15: Makerspace Terms and Conditions, attached to Ordinance 2026-02-18.

Members using the Production Studio must comply with the terms and conditions outlined in Appendix A16: Production Studio Terms and Conditions, attached to Ordinance 2026-02-18.

Only individuals eighteen (18) years of age or older may independently operate equipment.

Artificial intelligence (AI) and digital tools.

Users should not enter personal, confidential, or copyrighted data into AI systems.

AI-generated content is provided "as is." The Library does not verify or endorse its accuracy or reliability.

(j)

Printing, scanning, copying, and faxing.

Printing, scanning, copying, faxing, and related services are available at fees set in Appendix A1: Fines and Fees Schedule, attached to Ordinance 2026-02-18. The Library assumes no liability for printing or transmission errors.

(k)

Accessibility and compliance.

All public technology services and digital resources shall comply with the Americans with Disabilities Act (ADA) and WCAG 2.2 AA standards.

Assistive technologies and reasonable accommodation shall be provided upon request.

Library websites and digital materials shall be designed for screen-reader compatibility, clear navigation, and include text alternatives for images.

(Ordinance 2026-02-18 adopted 2/3/2026)

§ 50-11 Appendices and severability.

Appendices.

The appendices to this chapter contain schedules, procedures, forms, and supplemental materials that support implementation of the Library's policies.

The City Council hereby delegates to the Library Director authority to update, revise, and/or adopt new appendices as the Library Director determines is necessary for the operation and governance of the Library. The Library Director's exercise of that authority does not require City Council approval to make the updates, revisions or new appendices effective.

Each appendix shall include its revision date and approval notation by the Library Director.

Appendix Series A, attached to Ordinance 2026-02-18, includes operational and procedural appendices related to library administration, facilities, and user services.

Appendix Series B, attached to Ordinance 2026-02-18, includes official forms, applications, and templates used by staff and library users.

Appendix Series C, attached to Ordinance 2026-02-18, includes professional ethics statements, intellectual freedom documents, and reference materials adopted from recognized library associations.

Severability.

If any section, subsection, paragraph, sentence, or clause of this chapter, or its application to any person or circumstance, is held invalid, such invalidity shall not affect the remaining provisions. All other parts of this chapter shall remain in full force and effect, and to this end, the provisions are declared severable.