No person supplied with water from the mains of the Utility will be entitled to use it for any purposes other than those stated in the application or to supply in any way other persons or families.
(Ord. 76 § 15.01, 12-6-2004 (Res. 2004-467))
Hereafter the service pipes must be so arranged that the supply of each separate house or premises may be controlled by a separate service cock placed within the property line, and one person, company or association must pay for all the water used through said service for his or her own use or for the use of others to whom it may be accessible.
(Ord. 76 § 15.02, 12-6-2004 (Res. 2004-467))
Where water is now supplied through one service to several houses, families or persons, the manager may, at his or her discretion, either decline to furnish water until separate services are provided or may continue to supply on the condition that one person shall pay for all on the same service.
(Ord. 76 § 15.03, 12-6-2004 (Res. 2004-467))
The Utility Authority reserves the right to terminate a customer’s service when the customer has repeatedly, unduly wasted water. Such undue waste is evidenced by the fact that hydrants, taps, hoses and other fixtures are permitted to run continuously when not in productive use. Where such conditions have been observed, the Utility Authority, having been notified of the condition, may terminate water to the premises if the condition is not corrected within 12 hours after receipt of the notice. Service shall be resumed only after correction of the condition causing wastage of water and payment by the customer of the approved reconnection fee, penalties and any other accounts in arrears to the Utility Authority.
(Ord. 76 § 15.05, 12-6-2004 (Res. 2004-467))
In cases of water shortage proclaimed by the Utility Authority, the Utility shall regulate the amount of water any customer may be allocated. The Utility Authority also may give preference to the customer and/or amounts of water to be allocated, provided the Utility Authority allocates water according to public necessity or convenience, and provides for fair allocations between customers. Any customer violating a legal allocation may have their water service discontinued. Service shall be resumed only upon payment of the approved reconnection fee and penalties.
(Ord. 76 § 15.05, 12-6-2004 (Res. 2004-467))
Water provided by the Utility to a customer shall not be resold by that customer except by prior written agreement with the Utility Authority.
(Ord. 76 § 15.06, 12-6-2004 (Res. 2004-467))
If the customer desires the Utility to change the capacity of its service connection and meter to supply increased quantities of water, he shall notify the Utility sufficiently in advance so that the Utility may, if determined by it to be economically feasible, provide the facilities required to supply increased quantities of water. The customer will be required to pay, in advance, the cost of any such facilities.
(Ord. 76 § 15.07, 12-6-2004 (Res. 2004-467))
If a customer’s water service fails, he or she shall endeavor to determine if he has a broken water service line or a broken pipe inside or under the house. If a water service person is sent to the customer’s premises at the customer’s request after regular working hours, and it is determined that the problem is caused by failure of the customer’s equipment, a customer assistance service charge of not less than that specified in the schedule of rates and fees, nor more than the actual cost of labor, transportation, and overhead to cover the Utility expense, may be made.
(Ord. 76 § 15.08, 12-6-2004 (Res. 2004-467))
It shall be the customer’s responsibility to protect from freezing all piping, fixtures, and appurtenances on his side of the service cock or meter. Any damage resulting from freezing shall be considered the responsibility of the customer.
(Ord. 76 § 15.09, 12-6-2004 (Res. 2004-467))
The Utility will, at its own expense, inspect and test its meters, as required, to ensure a high standard of accuracy. Additional tests will be made upon submittal of an application by the customer for meter testing; and if the meter is found to register within two percent of accuracy, the Utility may charge a test fee shown on the fee schedule of the Utility.
(Ord. 76 § 15.10, 12-6-2004 (Res. 2004-467))
For temporary service from a hydrant of the Utility, a customer shall make application to the Utility on forms provided by the Utility. The application shall be returned to the Utility and the Utility will provide the customer with a cost for the temporary service. The cost will include: labor, construction costs, meter, materials, and fire hydrant rental. The customer shall pay, in advance, the installation and retrieval costs of the temporary system, as estimated by the Utility, and the customer shall pay for water usage in accordance with the published rate schedule. The applicant shall also pay a $500.00 damage deposit. Upon completion of the temporary service, and return of all materials to the Utility, the customer will be reimbursed based upon the condition of those materials. Any excess installation and retrieval costs previously paid to the Utility will also be returned to the customer along with the damage deposit if no damage was incurred.
(Ord. 76 § 15.11, 12-6-2004 (Res. 2004-467))
Customer shall pay the cost of any specialized installation necessary to meet his particular requirements for service at other than standard pressure, or for closer pressure regulation than would normally be provided at the location involved.
(Ord. 76 § 15.12, 12-6-2004 (Res. 2004-467))
The installation or maintenance of a cross-connection which will endanger the water quality of the Utility’s supply is prohibited. The control or elimination of cross-connections shall be in accordance with the provisions of WAC 248-54-285 or subsequent revisions. The cross-connection prevention and correction measures of the Utility, in addition to the provisions of WAC 284-54-285, shall include the following:
(1)
Water supply may be discontinued to any customer for failure to comply with provisions of this section.
(2)
The Utility may require the customer to install, at his or her own expense, cross-connection control devices that are first approved by the Utility.
(3)
Periodic inspections and repairs of these devices, as required by WAC 248-54-285, shall be performed by the customer at his expense, using firms or individuals who are licensed cross-connection control specialists. A signed copy of the inspector’s completed report shall be provided to the Utility confirming that the devices are operating satisfactorily.
(4)
All plumbing within buildings served by the Utility shall comply with local Building Codes and be installed so as to prevent pollution of the water supply by back siphonage or cross-connections.
(5)
The Utility shall also have a similar right to inspect all customer water and sewer facilities to ensure there are no cross-connections. At any time a cross-connection is discovered and it is not immediately remedied, the Utility reserves the right to terminate water service to the customer until such cross-connection is removed.
(Ord. 76 § 15.13, 12-6-2004 (Res. 2004-467))
The Utility will install hydrants at the request of one or more customers on mains of six inches’ diameter or larger. The type of hydrant and location shall be as specified by the Utility. Upon request the Utility will prepare an estimate for the total cost of the installation of a hydrant. Upon deposit of this estimated amount, the Utility will make the installation. On completion of the work, the customer will either be refunded or billed the difference between the estimated amount and the actual cost. At the Utility’s option, this work can be done at a contract price to be paid in advance. Not-withstanding the provisions contained in this title or the standards contained in appendices to this title for fire protection service, or for other metered service, including water furnished to any fire hydrant or other equipment used or which may be used for fire connection service, it is understood that the Utility cannot guarantee any minimum quantities of water or pressure of the water to be furnished to any of such hydrants or outlets, and the Utility shall not be liable in any manner for any loss or claim by reason of the quantity of water, or pressure of the same, furnished to such hydrant or outlet.
(Ord. 76 § 15.14, 12-6-2004 (Res. 2004-467))
If the Utility determines that facilities are needed to control routinely unsatisfactory service pressures experienced at the property line, the Utility will investigate and identify a solution for the entire geographical area. This solution may include a mainline pressure reducing valve or a booster station where costs would be shared by all properties benefiting from the facility. If pressures in excess of the maximum limit established in the Technical Standards and Specifications are, or potentially would be, experienced by limited numbers of customers, then the individual will install and maintain individual pressure reducing valves. Installation and maintenance costs of individual booster facilities will be the customer’s responsibility. No individual booster pumping equipment shall be installed on a customer’s lines without the prior written approval of the Utility Authority.
(Ord. 76 § 15.15, 12-6-2004 (Res. 2004-467))