A. The rates and charges for wastewater service shall be established, and may be amended or revised from time to time, by resolution of the city council. Such rates and charges shall constitute the charges for supplying wastewater service to any customer and shall be collected by the finance department of the city.
B. Low-Income Discount.
1. The only customer eligible to receive the low-income discount is Casa de Vilarrasa.
2. The discount is applicable to residential wastewater service only and will only be applied to rates for general wastewater service.
3. The low-income discount shall be established, and may be amended or revised, from time to time, by resolution of the city council.
C. Refund of Charges.
1. Whenever the amount of any wastewater service charge has been overpaid, or paid more than once, or has been erroneously or illegally collected or received by the city, it may be refunded as provided in this section.
2. The claimant or his or her guardian, conservator, executor or administrator must submit a written application to the city's public works director within six months of the alleged overpayment or erroneous or illegal collection. The application must clearly establish claimant's right to the refund by written records.
3. Upon receipt of the claim, the city's public works director will evaluate the request and provide a written evaluation of his or her analysis, including any refund due, within 60 days.
4. Any customer aggrieved by the public works director's decision with respect to its refund request may appeal to the city manager by filing a notice of appeal with the city clerk, within 15 days of the decision. The city manager will render a written decision within 60 days of the filing of the appeal. The findings of the city manager shall be final. Any amount found to be due shall be immediately due and payable upon the service of notice.
(Prior code § 7-621; Ord. 76-9 N.S. § 1, 1976; Ord. 80-1 § 2, 1980; Ord. 80-10 N.S. § 1, 1980; Ord. 85-13 N.S. § 1, 1985; Ord. 86-5 N.S. § 1, 1986; Ord. 88-11 N.S. § 1, 1988; Ord. 89-5 N.S. § 1, 1989; Ord. 89-13 N.S. § 1, 1989; Ord. 90-8 N.S. § 1, 1990; Ord. 91-8 N.S. § 1, 1991; Ord. 91-14 N.S. § 2, 1991; Ord. 93-16 N.S. § 1, 1993; Ord. 95-1 N.S.; Ord. 95-8 N.S.; Ord. 95-12 N.S.; Ord. 99-8; Ord. 99-15; Ord. 03-11 §§ 1, 2; Ord. 12-09 § 1; Ord. 16-06 § 1; Ord. 21-10 § 2)