Pursuant to Government Code Section
7927.410, nothing in this policy shall be construed to require the disclosure of the name, credit history, utility usage data, home address, or telephone number of utility customers of the district, except that disclosure of name, utility usage data, and the home address of utility customers of the district shall be made available upon request as follows:
A. To an agent or authorized family member of the person to whom the information pertains.
B. To an officer or employee of another governmental agency when necessary for the performance of its official duties.
C. Upon court order or the request of a law enforcement agency relative to an ongoing investigation.
D. Upon determination by the district that the utility customer who is the subject of the request has used utility services in a manner inconsistent with applicable district usage policies.
E. Upon determination by the district that the utility customer who is the subject of the request is an elected or appointed official with authority to determine the utility usage policies of the district; provided, that the home address of an appointed official shall not be disclosed without his or her consent.
F. Upon determination by the district that the public interest in disclosure of the information clearly outweighs the public interest in nondisclosure.
However, nothing herein shall preclude any district employee, including members of the board of directors, access to customer billing information necessary to carry out the regular duties of such employees, including the resolution of customer service issues.
(Res. 08-17 § 1 1060.5; Res. 24-01 Exh. A)