Any taxpayer aggrieved by the amount of any fee, tax, interest, or penalty found by the finance department to be required under the provisions of this title may, upon full payment of the amount assessed, appeal from such finding pursuant to the following procedures:
A.
Form of Appeal. Any appeal must be in writing and must contain the following:
1.
The name and address of the taxpayer;
2.
A statement identifying the determination of the department from which the appeal is taken;
3.
A statement setting forth the grounds upon which the appeal is taken and identifying specific errors the department is alleged to have made in making the determination; and
4.
A statement identifying the requested relief from the determination being appealed.
B.
Time and Place to Appeal. Any appeal shall be filed with the city clerk no later than 21 days following the date on which the determination of the finance department was mailed to the taxpayer. Failure to follow the appeal procedures in this section shall preclude the taxpayer's right to appeal.
C.
Appeal Hearing. The finance director shall, as soon as practicable, fix a time and place for the hearing of such appeal, and shall cause a notice of the time and place thereof to be delivered or mailed to the parties. The hearing shall be conducted by having the appropriate city staff provide the basic information of the transaction. The appellant shall be given an opportunity to explain the appellant's position. City staff shall provide a rebuttal to appellant's case.
D.
Burden of Proof. The appellant taxpayer shall have the burden of proving by a preponderance of the evidence that the determination of the department is incorrect.
E.
Hearing Record. The finance director shall make an electronic sound recording of each appeal unless the appeal is conducted solely in writing.
F.
Decision of the Finance Director. Following the hearing, the finance director shall enter a decision on the appeal, supported by written findings and conclusions in support thereof. A copy of the findings, conclusions and decision shall be mailed to the appellant taxpayer and retained by the department. The decision shall state the correct amount of the fee, tax, interest or penalty owing.
G.
Refund. If the finance director determines that the taxpayer is owed a refund, such refund amount shall be paid to the taxpayer after approved by the city manager.
(Ord. 23-05; Ord. 2022-29 § 21)