A.
This section does not apply to any action proposed or taken by the City to disconnect sewer service because of the user's failure to pay billed sewer service charges. Section 259-23 instead controls the procedures for disconnection for nonpayment.
B.
If a user violates any prohibition, limitation or requirement contained in this chapter, including any of those conditions specified in § 259-26 or, if applicable, in a City-issued wastewater discharge permit, the Utility Manager may serve on the user, either personally or by certified or registered mail, return receipt requested, a written notice stating the nature of the alleged violation. Within 20 days after the date of the notice, the user, based on the express order of the Utility Manager in the notice, shall either:
(1)
Immediately and permanently correct or cease such violation; or
(2)
Submit a response to the allegations and provide a plan, if appropriate, for the satisfactory correction of the violation to the Utility Manager. If the user's response is satisfactory to the Utility Manager and the user complies with a submitted plan, if appropriate, the City shall not take any further action against the user.