The City shall hold harmless and pay on behalf of any City official, City employee or any member of any board, commission or committee all sums which such official, employee or member of any board, commission or committee becomes obligated to pay by reason of the liability imposed upon such official, employee or member of any board, commission or committee by law if the official, employee or any member of any board, commission or committee, at the time of the incident or occurrence giving rise to such liability, was acting within the scope of his or her duties or office for the City and this incident or occurrence arose out of such duties or office. It shall also be the duty of the City to provide the defense, by the City Attorney or by other counsel, in the discretion of the city, for any claim or action arising from an assertion of liability against such official, employee or member of any board, commission or committee while acting within the scope of his or her duties or office for the city. The indemnification and/or defense herein provided for shall not be available to one who willfully and intentionally disregards the instructions or directions issued by the Mayor and Council or intentionally disregards the instructions and/or orders of his or her supervisor.