[Ord. No. 12-038 §1, 11-5-2012; Ord. No. 23-004[1], 1-2-2024]
There is hereby established the Communications Department which shall consist of a Director of Communications, public information officers, and such other employees as may be approved by the City Administrator. The Department shall be responsible for providing information to the general public and media, and serve as a departmental resource to the community.
[1]
Editor's Note: Ord. No. 23-004 also changed the title of Article VI from "Utility Billing Department" to "Communications Department."
[Ord. No. 12-038 §1, 11-5-2012; Ord. No. 23-004, 1-2-2024]
A. 
The Director of the Communications Department shall be hired by the City Administrator for an indefinite term with the consent of a majority of the Board of Aldermen. The City Administrator may discharge the Director, with or without cause, with the consent of a majority of the Board of Aldermen.
B. 
The Department of Communications shall be responsible for:
1. 
Supervision of all employees assigned to work with him/her in the performance of his/her duties. The Director shall, with the authorization of the City Administrator, hire or discharge any employee within the Department.
2. 
The Communications Department oversees public communication on behalf of the City, including public relations, media relations, marketing and advertising-related functions, digital media, branding, design, and audio/visual support, and assists with internal communications and crisis management.
3. 
The Communications Department shall assist the City in creating and maintaining its brand identity, to enhance internal and external communications, develop media and public relations, and use its various channels to educate and engage citizens in the governmental process.
4. 
The Communications staff works directly with the City Administration and City Departments to gather and deliver timely and accurate information about services, projects, and initiatives.
5. 
The Communications Department serves as a point of contact between the local government and the community it serves. Its role is to distribute information about City services, upcoming events, and other important news to residents through various channels, including the City's website, social media, press releases, newsletters, and community meetings, as appropriate to each circumstance.
6. 
The Department creates and distributes informational material through its various channels, administers the maintenance and updates to the City’s web and social media sites, and assists with marketing special events organized by the City or its departments.
7. 
Such additional duties as may be assigned to the Department by the City Administrator.