[Ord. No. 250 §340.010, 9-4-1990; Ord. No. 260 §340.010(C), 11-5-1991; Ord. No. 2020-016, 10-1-2020]
For the purposes of this Chapter, the following terms shall
be deemed to have the meanings indicated below:
Any business which is licensed or is required to be licensed under the revised ordinances of Northmoor, Missouri, a trailer park and a Dwelling Unit in a Dwelling, Multiple both as defined in Section 405.010 that operates on a single water meter.
The words "connect," "connected" and "connection" wherever used in this Chapter shall refer to
the situation where the water and sewer services provided by the City
of Northmoor, Missouri, have been made available to or turned on with
respect to any customer.
Any person or business receiving water or sewer services
from the Northmoor Municipal Utility Department of the City of Northmoor,
Missouri. Provided, however, the owner of the building or property
to be served by the Northmoor Municipal Utility Department shall be
the customer for the purposes of this Chapter and shall be responsible
to comply with all the regulations set forth under this Chapter, under
the following circumstances:
Whenever only one (1) meter serves an entire building which
contains more than one (1) apartment, family residence or business;
or
Whenever the number of water meters serving any building is
less than the number of apartments, family residences, or businesses
contained in said building.
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Provided, further, however, there shall be only one (1) customer
per water meter.
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The words "disconnect," "disconnected" or "disconnection" wherever used in this Chapter shall refer
to the situation where the water and sewer services provided by the
City of Northmoor, Missouri, have been made unavailable to, terminated
or turned off with respect to any customer.
Any individual, partnership, firm, company, corporation,
association, trustee, receiver, personal representative, or any other
group or combination of individuals acting as a unit, either severally
or jointly.
Includes all persons living or operating a business within
the City limits of the City of Northmoor, Missouri.
Refers to any business which averages less than seventy-five
thousand (75,000) gallons of water usage per month.
[Ord. No. 260 §340.020, 11-5-1991; Ord.
No. 2020-016, 10-1-2020]
A.
Any
resident of the City of Northmoor, Missouri, over seventeen (17) years
of age desiring water and/or sewer service shall complete and submit
to the Water and Sewer Department a "Water and Sewer Application and
Agreement." The application and agreement shall request the following
information:
1.
The name and signature of the applicant;
2.
The address to be supplied water and sewer service;
3.
The prior address of the prospective customer;
4.
The name and signature of the prospective customer, if different
from the applicant's (Note: It shall be within the discretion of the
Water and Sewer Department to deny the application of any prospective
customer who does not sign the Water and Sewer Service Application
and Agreement as the responsible party);
5.
The desired date for commencement of water and sewer service;
6.
Written assurance to prospective customer that the said customer
shall receive, upon request, a copy of this Chapter and all regulations
promulgated under it;
7.
Written acknowledgement by the prospective customer that, as the
customer, he/she is responsible for the timely and complete payment
of all water charges, deposits, connection fees and any additional
charges required or assessed pursuant to this Chapter; and
8.
Written agreement by the prospective customer that if the customer
is delinquent in the payment of this water and sewer bill, and the
delinquent unpaid bill is referred to an attorney for collection,
the customer agrees to pay, in addition to the delinquent water and
sewer bill, the cost of collecting the delinquency, including reasonable
attorney's fees.
B.
There shall be allowed only one (1) customer per application and one (1) application per water meter. The Northmoor Municipal Utility Department shall not connect or initiate water and sewer service in the name of any tenant or lessee of the owner of any residence, building or commercial establishment where said owner is or remains delinquent in the payment for water and sewer services to the Northmoor Municipal Utility Department, or where said owner is the proper customer as defined under Section 705.010.
[Ord. No. 250 §340.030, 9-4-1990; Ord.
No. 2020-016, 10-1-2020]
A.
All
prospective customers shall be required to pay the following water
service deposits, prior to the connection or reconnection of water
service. The said deposit shall be made payable to Northmoor Municipal
Utility Department and delivered to the Water and Sewer Department
at City Hall. The said customer shall be deemed to be delinquent,
and subject to termination of service as provided for herein, if said
deposit is not paid within ten (10) days after said customer has been
billed by the Northmoor Municipal Utility Department.
B.
Said
deposit shall be retained by the Northmoor Municipal Utility Department
until:
1.
Services have been terminated as provided in these ordinances, provided
all water and sewer charges have been fully paid by the customer.
In the event there are remaining water and service charges, the deposit
shall be used to pay said charges, and any additional charges due
pursuant to these ordinances; and the amount remaining from said deposit,
if any, after the said charges have been paid shall be refunded to
the customer.
2.
Said deposit may be returned by the Northmoor Municipal Utility Department to the customer after one (1) year of continuous service if the customer has not been delinquent at any time, for any payment due pursuant to this Chapter, during said one (1) year period. Provided, however, if after the deposit has been returned to the customer said customer is delinquent in any payment due the City of Northmoor, Missouri, pursuant to this Chapter, said customer shall be required to provide a water service deposit as specified under Subsection (A) above.
[Ord. No. 322 §1, 5-6-1997; Ord. No. 2004-05 §1, 4-13-2004; Ord. No. 2007-05 §1, 4-10-2007; Ord. No. 2008-004 §1, 5-6-2008; Ord. No. 2014-02, 5-6-2014; Ord. No. 2015-06 §1, 5-5-2015; Ord. No. 2016-06-A, 5-1-2016; Ord. No.
2017-011, 4-11-2017; Ord. No. 2018-003, 4-10-2018; Ord. No. 2019-006, 5-1-2019; Ord. No. 2020-016, 10-1-2020; Ord. No. 2022-006, 5-1-2022; Ord. No. 2023-003, 5-12-2023]
A.
The following usage rates shall be payable by each customer, monthly,
in the manner provided in these ordinances, from and after the said
customer's water and sewer has been connected until said water and
sewer service has been disconnected, whether or not said customer's
water meter has registered the actual usage of any water. The computation
for said charges shall be as follows:
[Ord. No. 326 §1, 5-1-1998; Ord. No. 201-01, 6-5-2001; Ord. No.
203-03, 6-6-2003; Ord. No. 2004-06, 4-13-2004; Ord. No. 2005-02, 5-3-2005; Ord. No. 2006-02, 4-11-2006; Ord. No. 2007-04, 4-10-2007; Ord. No. 2008-003, 5-6-2008; Ord. No. 2009-001, 3-7-2009; Ord. No. 2010-004, 5-4-2010; Ord. No. 2014-03, 5-6-2014; Ord. No. 2015-05, 5-5-2015; Ord. No. 2016-03-A, 5-1-2016; Ord. No. 2017-010, 4-11-2017; Ord. No.
2018-004, 4-10-2018; Ord. No. 2018-014, 8-14-2018; Ord. No. 2019-007, 5-1-2019; Ord. No. 2019-017, 11-7-2019; Ord. No. 2020-016, 10-1-2020; Ord. No. 2021-002, 5-6-2021; Ord. No. 2022-005, 5-1-2022; Ord.
No. 2023-002, 5-12-2023]
A.
The following sewer rates shall be payable by each customer, monthly,
in a manner provided in these ordinances, from and after the date
said customer's water and sewer service has been connected until said
water and sewer service has been disconnected, whether or not said
customer's water meter has registered the actual usage of any water.
The computation for said charges shall be as follows:
[Ord. No. 250 §340.060, 9-4-1990; Ord.
No. 2020-016, 10-1-2020]
A.
The
customer's water and sewer service bills shall be due upon receipt
and may be paid by either:
1.
Mailing payment, postage prepaid, addressed to the Northmoor Municipal
Utility Department, 4907 N.W. Waukomis, Northmoor, Missouri 64151,
Attention: Water and Sewer Department.
2.
In person, during regularly posted City office hours, or by deposit
in the City of Northmoor drop box provided for this purpose.
3.
Payments other than as above shall be at the discretion of and by
arrangements with the Water and Sewer Department.
[Ord. No. 221 §340.070, 9-1-1987; Ord.
No. 2020-016, 10-1-2020]
Any customer's bill which shall be deemed delinquent shall be
assessed a late charge equal to five percent (5%) of the unpaid bill.
A.
Northmoor City utility bills are due on receipt and are delinquent
twenty (20) days after posting.
B.
A twenty-day shutoff notice will be issued twelve (12) days after
the delinquency date; all City services included.
[1]
Editor's Note: Ord. No. 2020-016 also changed the title of
this Section from "Delinquent Payments; Charges for Shutoff and Return
Service" to "Delinquent Payments; Charges for Shutoff and Turn-on
Service."
[Ord. No. 325 §§1 —
2, 9-2-1997; Ord. No. 2020-016, 10-1-2020]
A.
If
complete payment for both water and sewer service charges is not received
by the fifteenth (15th) day of the month following the month for which
the customer has been billed, the customer's bill shall be deemed
delinquent, late charges shall be added to said customer's bill, and
a notice of delinquency and termination of service shall be sent to
the customer as specified herein.
1.
Notice of delinquency and termination of service shall be given by
sending such notice by first class mail addressed to the customer
at the address listed on the customer's "Water and Sewer Application
and Agreement" unless said customer has notified the Water and Sewer
Department of a change of address for billing, in which case said
notice shall be mailed as specified above to the new address specified
by the customer. The notice of delinquency and termination of service
so sent shall be deemed to have been received by the customer on the
day following the date of mailing.
2.
The said notice of delinquency and termination of service shall contain
the following:
a.
The amount to be paid, including any late charges, reconnection fees
and any deposit due if applicable;
b.
Date of the notice;
c.
Date of termination of service;
d.
Notice that unless the Water and Sewer Department receives complete
payment of the amount shown prior to the date of termination, water
and sewer service shall be disconnected and/or terminated; and
e.
Notice that in lieu of paying the entire amount shown, a customer,
prior to the date of termination, may notify the Water and Sewer Department
in writing that he/she disputes the correctness of all or part of
the amount shown, which disputed amount has not been subject to previous
dispute procedures under these ordinances.
3.
If prior to the date of termination:
a.
The Water and Sewer Department has not received complete payment
of the amount shown on the notice of delinquency and termination of
service; or
b.
The customer has not notified the Water and Sewer Department that
he/she disputes the correctness of all or part of the amount shown
on the notice of delinquency and termination of service as specified
herein, then the customer's water and sewer service shall be disconnected
and/or terminated on the aforesaid specified date of termination.
[Ord. No. 2020-016, 10-1-2020]
A.
All
water and sewer services shall be deemed to be furnished to both the
owner and occupant of the property receiving such service. All charges
for such services and any delinquent charges incurred by the occupant,
if not the landowner, shall be chargeable against any deposit held
by the City for services of such property.
[Ord. No. 260 §340.090, 11-5-1991; Ord.
No. 2020-016, 10-1-2020]
A.
In
the event of the termination or disconnection of water and sewer service
in accordance with the provisions of these ordinances the Water and
Sewer Department shall reinstate water and sewer service to the customer
within a reasonable period of time after receipt of complete payment
of:
[Ord. No. 221 §340.100, 9-1-1987; Ord.
No. 2020-016, 10-1-2020; Ord. No. 2021-015, 12-2-2021]
A.
In addition to any other costs, deposits or fees set forth in this Chapter 705, any homeowner or renter that has had water and sewer service disconnected due to non-payment of water and sewer service charges shall be required to post, as a deposit, in addition to the normal deposit required in Section 705.030 of this Chapter, as follows:
1.
Residential: $250.00
2.
Small business: $300.00
3.
Commercial - whose prior usage averaged seventy-five thousand (75,000)
to two hundred thousand (200,000) gallons per month: $350.00
4.
Commercial - whose prior usage averaged in excess of two hundred
thousand (200,000) gallons per month: $500.00.
[Ord. No. 221 §340.110, 9-1-1987; Ord.
No. 2020-016, 10-1-2020]
[Ord. No. 221 §340.120, 9-1-1987; Ord.
No. 2020-016, 10-1-2020]
Any customer who has received two (2) delinquency notices because of two (2) consecutive late payments, or three (3) delinquency notices during any one (1) calendar year shall be required to pay an additional deposit as specified in Section 705.100 within ten (10) days after said customer has been billed by the Northmoor Municipal Utility Department, or said customer shall be deemed to be delinquent and subject to termination or disconnection of service provided for in these ordinances.
[Ord. No. 221 §340.130, 9-1-1987; Ord.
No. 2020-016, 10-1-2020]
A.
The
procedure for customer disputes shall be as follows:
1.
Before the date of termination, the customer shall notify the Water
and Sewer Department, in writing, that the customer disputes all or
part of the amount shown on the monthly water and sewer bill, stating
as completely as possible the basis for the dispute.
2.
If the Water and Sewer Department determines the present dispute
is untimely or that the customer previously disputed the correctness
of all or part of the amount shown, the Water and Sewer Department
shall mail the customer another statement that the dispute is untimely
and/or invalid. The Water and Sewer Department shall then proceed
as if the customer had not notified the Water and Sewer Department
of the present dispute.
3.
If the Water and Sewer Department determines that the present dispute
is not untimely or invalid, as stated in subparagraph (2) above, the
Water and Sewer Department, within three (3) days after receipt of
the customer's dispute notice, shall arrange an informal meeting between
the customer and the Water and Sewer Department. In the event the
customer cannot be found or does not cooperate with the Water and
Sewer Department, such that said informal meeting can be arranged,
then in that event, the Water and Sewer Department shall proceed as
if the customer had not notified the Water and Sewer Department of
the present dispute.
4.
Based on the Northmoor Municipal Utility Department's records, the
customer's statements and all other relevant materials available to
the Water and Sewer Department, the Water and Sewer Department shall
decide the validity of the customer's allegations and resolve the
dispute.
5.
Within five (5) days of the completion of the informal meeting, the
Water and Sewer Department shall mail to the customer a copy of his/her
written decision resolving the dispute.
6.
Utilization of the procedure described above shall not relieve a customer of his/her obligation to timely and completely pay all other undisputed water and sewer service charges and/or late charges. The Water and Sewer Department shall not terminate the water and sewer service to a customer utilizing the above-described dispute procedure and shall not issue a notice of delinquency and termination of service to the customer solely for the non-payment of the disputed amounts. If it is determined by the Water and Sewer Department that the customer must pay some or all of the disputed amounts, the Water and Sewer Department shall send a notice of termination as specified in Section 705.080(A)(2) to the customer, which shall contain the following:
a.
The amount to be paid;
b.
The date of the notice of termination;
c.
The date of termination - which shall be ten (10) days after the
date of the notice of termination; and
d.
Notice that unless the Water and Sewer Department receives complete
payment of the amount shown prior to the date of termination, water
and sewer services shall be terminated and disconnected.
[Ord. No. 221 §340.140, 9-1-1987; Ord.
No. 2020-016, 10-1-2020]
Under special circumstances deferred payments may be granted
by a majority vote of the Board of Aldermen of the City of Northmoor,
Missouri. Deferred payment shall be no less than fifty percent (50%)
of the delinquent unpaid water and sewer bill.
[Ord. No. 336 §1, 10-3-2000; Ord.
No. 2020-016, 10-1-2020]
A.
No
unauthorized person shall uncover, make any connections with or opening
into, use, alter or disturb any public water lines or appurtenance
thereof without first obtaining a written permit from the City Clerk.
B.
All
costs and expenses incident to the installation and connection of
the water lines shall be borne by owner. The owner shall indemnify
the City for all expenses incurred by said City, that are directly
occasioned by the installation of the water lines, water meter and
subsequent connection to the main water line.
C.
There
shall be a fee, determined by the Board of Aldermen, by ordinance,
payable to the City Clerk for the hookup to the water system within
the City limits of Northmoor, Missouri.
D.
The
City will provide the necessary water meter at the City's cost.
E.
The
applicant for the water line installation shall notify the City Clerk
when the water line is ready for inspection and connection to the
public water lines. The connection shall be made under the supervision
of the Northmoor Missouri Water Department.
