[Ord. No. 250 §340.010, 9-4-1990; Ord. No. 260 §340.010(C), 11-5-1991; Ord. No. 2020-016, 10-1-2020]
For the purposes of this Chapter, the following terms shall be deemed to have the meanings indicated below:
COMMERCIAL
Any business which is licensed or is required to be licensed under the revised ordinances of Northmoor, Missouri, a trailer park and a Dwelling Unit in a Dwelling, Multiple both as defined in Section 405.010 that operates on a single water meter.
CONNECT
The words "connect," "connected" and "connection" wherever used in this Chapter shall refer to the situation where the water and sewer services provided by the City of Northmoor, Missouri, have been made available to or turned on with respect to any customer.
CUSTOMER
Any person or business receiving water or sewer services from the Northmoor Municipal Utility Department of the City of Northmoor, Missouri. Provided, however, the owner of the building or property to be served by the Northmoor Municipal Utility Department shall be the customer for the purposes of this Chapter and shall be responsible to comply with all the regulations set forth under this Chapter, under the following circumstances:
1. 
Whenever only one (1) meter serves an entire building which contains more than one (1) apartment, family residence or business; or
2. 
Whenever the number of water meters serving any building is less than the number of apartments, family residences, or businesses contained in said building.
Provided, further, however, there shall be only one (1) customer per water meter.
DISCONNECT
The words "disconnect," "disconnected" or "disconnection" wherever used in this Chapter shall refer to the situation where the water and sewer services provided by the City of Northmoor, Missouri, have been made unavailable to, terminated or turned off with respect to any customer.
PERSON
Any individual, partnership, firm, company, corporation, association, trustee, receiver, personal representative, or any other group or combination of individuals acting as a unit, either severally or jointly.
RESIDENT
Includes all persons living or operating a business within the City limits of the City of Northmoor, Missouri.
RESIDENTIAL
A Dwelling Unit as defined in Section 405.010 but does not include a Dwelling Unit in a trailer park or a Dwelling Unit in a Dwelling, Multiple as defined in Section 405.010 that operates on a single water meter.
SMALL BUSINESS
Refers to any business which averages less than seventy-five thousand (75,000) gallons of water usage per month.
[Ord. No. 260 §340.020, 11-5-1991; Ord. No. 2020-016, 10-1-2020]
A. 
Any resident of the City of Northmoor, Missouri, over seventeen (17) years of age desiring water and/or sewer service shall complete and submit to the Water and Sewer Department a "Water and Sewer Application and Agreement." The application and agreement shall request the following information:
1. 
The name and signature of the applicant;
2. 
The address to be supplied water and sewer service;
3. 
The prior address of the prospective customer;
4. 
The name and signature of the prospective customer, if different from the applicant's (Note: It shall be within the discretion of the Water and Sewer Department to deny the application of any prospective customer who does not sign the Water and Sewer Service Application and Agreement as the responsible party);
5. 
The desired date for commencement of water and sewer service;
6. 
Written assurance to prospective customer that the said customer shall receive, upon request, a copy of this Chapter and all regulations promulgated under it;
7. 
Written acknowledgement by the prospective customer that, as the customer, he/she is responsible for the timely and complete payment of all water charges, deposits, connection fees and any additional charges required or assessed pursuant to this Chapter; and
8. 
Written agreement by the prospective customer that if the customer is delinquent in the payment of this water and sewer bill, and the delinquent unpaid bill is referred to an attorney for collection, the customer agrees to pay, in addition to the delinquent water and sewer bill, the cost of collecting the delinquency, including reasonable attorney's fees.
B. 
There shall be allowed only one (1) customer per application and one (1) application per water meter. The Northmoor Municipal Utility Department shall not connect or initiate water and sewer service in the name of any tenant or lessee of the owner of any residence, building or commercial establishment where said owner is or remains delinquent in the payment for water and sewer services to the Northmoor Municipal Utility Department, or where said owner is the proper customer as defined under Section 705.010.
[Ord. No. 250 §340.030, 9-4-1990; Ord. No. 2020-016, 10-1-2020]
A. 
All prospective customers shall be required to pay the following water service deposits, prior to the connection or reconnection of water service. The said deposit shall be made payable to Northmoor Municipal Utility Department and delivered to the Water and Sewer Department at City Hall. The said customer shall be deemed to be delinquent, and subject to termination of service as provided for herein, if said deposit is not paid within ten (10) days after said customer has been billed by the Northmoor Municipal Utility Department.
1. 
Residential as defined in Section 705.010: $100.00.
2. 
Small businesses — average water usage of less than 75,000 gallons per month: $100.00.
3. 
Commercial (to be based on volume):
a. 
Usage of 75,000 to 200,000 gallons per month: $300.00.
b. 
More than 200,000 gallons per month: $550.00.
4. 
Renters — rental property tenant: $250.00.
B. 
Said deposit shall be retained by the Northmoor Municipal Utility Department until:
1. 
Services have been terminated as provided in these ordinances, provided all water and sewer charges have been fully paid by the customer. In the event there are remaining water and service charges, the deposit shall be used to pay said charges, and any additional charges due pursuant to these ordinances; and the amount remaining from said deposit, if any, after the said charges have been paid shall be refunded to the customer.
2. 
Said deposit may be returned by the Northmoor Municipal Utility Department to the customer after one (1) year of continuous service if the customer has not been delinquent at any time, for any payment due pursuant to this Chapter, during said one (1) year period. Provided, however, if after the deposit has been returned to the customer said customer is delinquent in any payment due the City of Northmoor, Missouri, pursuant to this Chapter, said customer shall be required to provide a water service deposit as specified under Subsection (A) above.
[Ord. No. 322 §1, 5-6-1997; Ord. No. 2004-05 §1, 4-13-2004; Ord. No. 2007-05 §1, 4-10-2007; Ord. No. 2008-004 §1, 5-6-2008; Ord. No. 2014-02, 5-6-2014; Ord. No. 2015-06 §1, 5-5-2015; Ord. No. 2016-06-A, 5-1-2016; Ord. No. 2017-011, 4-11-2017; Ord. No. 2018-003, 4-10-2018; Ord. No. 2019-006, 5-1-2019; Ord. No. 2020-016, 10-1-2020; Ord. No. 2022-006, 5-1-2022; Ord. No. 2023-003, 5-12-2023; Ord. No. 2024-007, 5-7-2024; Res. No. 2025-004R, 11-11-2025; Ord. No. 2026-016, 5-12-2026]
A. 
The following usage rates shall be payable by each customer, monthly, in the manner provided in these ordinances, from and after the said customer's water and sewer has been connected until said water and sewer service has been disconnected, whether or not said customer's water meter has registered the actual usage of any water. The computation for said charges shall be as follows:
1. 
$13.8975 service charge plus $0.4357 per one (1) usage of water used during each monthly billing period.
2. 
The above water usage rates will be effective on and after May 1, 2026.
[Ord. No. 326 §1, 5-1-1998; Ord. No. 201-01, 6-5-2001; Ord. No. 203-03, 6-6-2003; Ord. No. 2004-06, 4-13-2004; Ord. No. 2005-02, 5-3-2005; Ord. No. 2006-02, 4-11-2006; Ord. No. 2007-04, 4-10-2007; Ord. No. 2008-003, 5-6-2008; Ord. No. 2009-001, 3-7-2009; Ord. No. 2010-004, 5-4-2010; Ord. No. 2014-03, 5-6-2014; Ord. No. 2015-05, 5-5-2015; Ord. No. 2016-03-A, 5-1-2016; Ord. No. 2017-010, 4-11-2017; Ord. No. 2018-004, 4-10-2018; Ord. No. 2018-014, 8-14-2018; Ord. No. 2019-007, 5-1-2019; Ord. No. 2019-017, 11-7-2019; Ord. No. 2020-016, 10-1-2020; Ord. No. 2021-002, 5-6-2021; Ord. No. 2022-005, 5-1-2022; Ord. No. 2023-002, 5-12-2023; Ord. No. 2024-006, 5-7-2024; Ord. No. 2025-004, 4-8-2025; Res. No. 2025-005R, 11-11-2025; Ord. No. 2026-015, 5-12-2026]
A. 
The following sewer rates shall be payable by each customer, monthly, in a manner provided in these ordinances, from and after the date said customer's water and sewer service has been connected until said water and sewer service has been disconnected, whether or not said customer's water meter has registered the actual usage of any water. The computation for said charges shall be as follows:
1. 
Residential: Sixty-eight dollars and twenty-five cents ($68.25).
2. 
Non-Residential.
a. 
$0.98262 per one (1) usage of gallons of water used plus,
b. 
A service charge of twenty-one dollars forty-five cents ($21.45) per month.
[Ord. No. 250 §340.060, 9-4-1990; Ord. No. 2020-016, 10-1-2020]
A. 
The customer's water and sewer service bills shall be due upon receipt and may be paid by either:
1. 
Mailing payment, postage prepaid, addressed to the Northmoor Municipal Utility Department, 4907 N.W. Waukomis, Northmoor, Missouri 64151, Attention: Water and Sewer Department.
2. 
In person, during regularly posted City office hours, or by deposit in the City of Northmoor drop box provided for this purpose.
3. 
Payments other than as above shall be at the discretion of and by arrangements with the Water and Sewer Department.
[Ord. No. 221 §340.070, 9-1-1987; Ord. No. 2020-016, 10-1-2020]
Any customer's bill which shall be deemed delinquent shall be assessed a late charge equal to five percent (5%) of the unpaid bill.
[Ord. No. 2015-08, 5-5-2015; Ord. No. 2020-016, 10-1-2020[1]]
A. 
Northmoor City utility bills are due on receipt and are delinquent twenty (20) days after posting.
B. 
A twenty-day shutoff notice will be issued twelve (12) days after the delinquency date; all City services included.
C. 
Charge for shutoff and/or turn-on service will be as follows:
1. 
Residential: fifty dollars ($50.00) for each service provided.
2. 
Commercial: two hundred fifty dollars ($250.00) for each service provided.
[1]
Editor's Note: Ord. No. 2020-016 also changed the title of this Section from "Delinquent Payments; Charges for Shutoff and Return Service" to "Delinquent Payments; Charges for Shutoff and Turn-on Service."
[Ord. No. 325 §§1 — 2, 9-2-1997; Ord. No. 2020-016, 10-1-2020]
A. 
If complete payment for both water and sewer service charges is not received by the fifteenth (15th) day of the month following the month for which the customer has been billed, the customer's bill shall be deemed delinquent, late charges shall be added to said customer's bill, and a notice of delinquency and termination of service shall be sent to the customer as specified herein.
1. 
Notice of delinquency and termination of service shall be given by sending such notice by first class mail addressed to the customer at the address listed on the customer's "Water and Sewer Application and Agreement" unless said customer has notified the Water and Sewer Department of a change of address for billing, in which case said notice shall be mailed as specified above to the new address specified by the customer. The notice of delinquency and termination of service so sent shall be deemed to have been received by the customer on the day following the date of mailing.
2. 
The said notice of delinquency and termination of service shall contain the following:
a. 
The amount to be paid, including any late charges, reconnection fees and any deposit due if applicable;
b. 
Date of the notice;
c. 
Date of termination of service;
d. 
Notice that unless the Water and Sewer Department receives complete payment of the amount shown prior to the date of termination, water and sewer service shall be disconnected and/or terminated; and
e. 
Notice that in lieu of paying the entire amount shown, a customer, prior to the date of termination, may notify the Water and Sewer Department in writing that he/she disputes the correctness of all or part of the amount shown, which disputed amount has not been subject to previous dispute procedures under these ordinances.
3. 
If prior to the date of termination:
a. 
The Water and Sewer Department has not received complete payment of the amount shown on the notice of delinquency and termination of service; or
b. 
The customer has not notified the Water and Sewer Department that he/she disputes the correctness of all or part of the amount shown on the notice of delinquency and termination of service as specified herein, then the customer's water and sewer service shall be disconnected and/or terminated on the aforesaid specified date of termination.
[Ord. No. 2020-016, 10-1-2020]
A. 
All water and sewer services shall be deemed to be furnished to both the owner and occupant of the property receiving such service. All charges for such services and any delinquent charges incurred by the occupant, if not the landowner, shall be chargeable against any deposit held by the City for services of such property.
B. 
Delinquent accounts as defined in Section 705.080 shall be a lien upon the property so charged for such services, upon the filing of a notice of delinquency with the Platte County Recorder of Deeds. The lien hereby created, may be enforced by suit or foreclosure.
[Ord. No. 260 §340.090, 11-5-1991; Ord. No. 2020-016, 10-1-2020]
A. 
In the event of the termination or disconnection of water and sewer service in accordance with the provisions of these ordinances the Water and Sewer Department shall reinstate water and sewer service to the customer within a reasonable period of time after receipt of complete payment of:
1. 
The unpaid water and sewer service bill, the non-payment of which prompted the termination and disconnection of service;
2. 
Collection costs or attorney's fees in connection with said unpaid bill; and
3. 
Additional deposits and the reconnection fee specified in these ordinances.
[Ord. No. 221 §340.100, 9-1-1987; Ord. No. 2020-016, 10-1-2020; Ord. No. 2021-015, 12-2-2021]
A. 
In addition to any other costs, deposits or fees set forth in this Chapter 705, any homeowner or renter that has had water and sewer service disconnected due to non-payment of water and sewer service charges shall be required to post, as a deposit, in addition to the normal deposit required in Section 705.030 of this Chapter, as follows:
1. 
Residential: $250.00
2. 
Small business: $300.00
3. 
Commercial - whose prior usage averaged seventy-five thousand (75,000) to two hundred thousand (200,000) gallons per month: $350.00
4. 
Commercial - whose prior usage averaged in excess of two hundred thousand (200,000) gallons per month: $500.00.
[Ord. No. 221 §340.110, 9-1-1987; Ord. No. 2020-016, 10-1-2020]
A. 
Any customer that has had water and sewer service disconnected due to non-payment of monthly charges shall pay a reconnection fee, as follows:
1. 
For reconnection: $50.00.
[Ord. No. 221 §340.120, 9-1-1987; Ord. No. 2020-016, 10-1-2020]
Any customer who has received two (2) delinquency notices because of two (2) consecutive late payments, or three (3) delinquency notices during any one (1) calendar year shall be required to pay an additional deposit as specified in Section 705.100 within ten (10) days after said customer has been billed by the Northmoor Municipal Utility Department, or said customer shall be deemed to be delinquent and subject to termination or disconnection of service provided for in these ordinances.
[Ord. No. 221 §340.130, 9-1-1987; Ord. No. 2020-016, 10-1-2020]
A. 
The procedure for customer disputes shall be as follows:
1. 
Before the date of termination, the customer shall notify the Water and Sewer Department, in writing, that the customer disputes all or part of the amount shown on the monthly water and sewer bill, stating as completely as possible the basis for the dispute.
2. 
If the Water and Sewer Department determines the present dispute is untimely or that the customer previously disputed the correctness of all or part of the amount shown, the Water and Sewer Department shall mail the customer another statement that the dispute is untimely and/or invalid. The Water and Sewer Department shall then proceed as if the customer had not notified the Water and Sewer Department of the present dispute.
3. 
If the Water and Sewer Department determines that the present dispute is not untimely or invalid, as stated in subparagraph (2) above, the Water and Sewer Department, within three (3) days after receipt of the customer's dispute notice, shall arrange an informal meeting between the customer and the Water and Sewer Department. In the event the customer cannot be found or does not cooperate with the Water and Sewer Department, such that said informal meeting can be arranged, then in that event, the Water and Sewer Department shall proceed as if the customer had not notified the Water and Sewer Department of the present dispute.
4. 
Based on the Northmoor Municipal Utility Department's records, the customer's statements and all other relevant materials available to the Water and Sewer Department, the Water and Sewer Department shall decide the validity of the customer's allegations and resolve the dispute.
5. 
Within five (5) days of the completion of the informal meeting, the Water and Sewer Department shall mail to the customer a copy of his/her written decision resolving the dispute.
6. 
Utilization of the procedure described above shall not relieve a customer of his/her obligation to timely and completely pay all other undisputed water and sewer service charges and/or late charges. The Water and Sewer Department shall not terminate the water and sewer service to a customer utilizing the above-described dispute procedure and shall not issue a notice of delinquency and termination of service to the customer solely for the non-payment of the disputed amounts. If it is determined by the Water and Sewer Department that the customer must pay some or all of the disputed amounts, the Water and Sewer Department shall send a notice of termination as specified in Section 705.080(A)(2) to the customer, which shall contain the following:
a. 
The amount to be paid;
b. 
The date of the notice of termination;
c. 
The date of termination - which shall be ten (10) days after the date of the notice of termination; and
d. 
Notice that unless the Water and Sewer Department receives complete payment of the amount shown prior to the date of termination, water and sewer services shall be terminated and disconnected.
[Ord. No. 221 §340.140, 9-1-1987; Ord. No. 2020-016, 10-1-2020]
Under special circumstances deferred payments may be granted by a majority vote of the Board of Aldermen of the City of Northmoor, Missouri. Deferred payment shall be no less than fifty percent (50%) of the delinquent unpaid water and sewer bill.
[Ord. No. 336 §1, 10-3-2000; Ord. No. 2020-016, 10-1-2020]
A. 
No unauthorized person shall uncover, make any connections with or opening into, use, alter or disturb any public water lines or appurtenance thereof without first obtaining a written permit from the City Clerk.
B. 
All costs and expenses incident to the installation and connection of the water lines shall be borne by owner. The owner shall indemnify the City for all expenses incurred by said City, that are directly occasioned by the installation of the water lines, water meter and subsequent connection to the main water line.
C. 
There shall be a fee, determined by the Board of Aldermen, by ordinance, payable to the City Clerk for the hookup to the water system within the City limits of Northmoor, Missouri.
D. 
The City will provide the necessary water meter at the City's cost.
E. 
The applicant for the water line installation shall notify the City Clerk when the water line is ready for inspection and connection to the public water lines. The connection shall be made under the supervision of the Northmoor Missouri Water Department.