It is in the best interest of the City to create and regulate
a unified emergency and nonemergency medical services system . It
is the policy of the City to promote the provision of adequate and
continuing ambulance service to transport sick or injured persons
in the City in order to preserve, protect, and promote the public
health, safety, and general welfare of the public residing in this
area. In furtherance of this policy, the City may, from time to time,
award by ordinance franchises or permits for the operation of emergency
medical service (EMS) vehicles, subject to such public health, safety,
and general welfare requirements as it may impose under this chapter.
The holder of a franchise or permit shall be referred to in this chapter
as an "authorized provider." No franchise or permit may be transferred
by any means, direct or indirect, including without limitation, change
of ownership or control, trusteeship, and sale of assets. The award
of a franchise or permit may be conditioned upon the attainment of
norms for quality of care and response times that the City establishes
for its emergency medical services system generally, and may limit
the number of emergency or other vehicles to be operated as part of
such franchise or permit.
All authorized providers under this chapter shall be dispatched from the Twin County e911 PSAP designated by the City. No authorized provider shall publish or advertise any telephone number for the purpose for receiving requests for emergency medical services except the emergency number (911) of the emergency medical services dispatch center (Twin County e911 PSAP). All authorized providers shall, at all times, obey the directions of the emergency medical services dispatch center, including by way of illustration and without limitation location of units, positioning movements, and run responses. However, any authorized provider that is exempt by §
51-4 from advanced life support equipment and staffing requirements shall not in normal operations be subject to the requirements of this section, but may be required to comply with centralized dispatch instruction in a disaster.
All emergency medical services vehicles of authorized providers
shall be equipped and staffed to provide advanced life support services,
except the following:
A. Nonambulance vehicles used solely for wheelchair transport;
B. Permitted volunteer rescue squad(s) that routinely operate a basic
life support (BLS) ambulance.
No authorized provider shall fail to respond to a call, to transport,
or to render first aid treatment, as may be reasonably necessary,
or otherwise refuse or fail to provide services originating within
the City because of the patient's inability to pay for such services,
because of the patient's being located at a particular accessible
location within the City or because the provider's emergency
medical services vehicles are unavailable without reasonable cause.
The Chief Administrative Officer (Chief of EMS) may summarily
suspend any franchise or permit issued pursuant to this chapter for
any reason involving a danger to public health, safety or welfare,
including bankruptcy or insolvency. Such a suspension shall not exceed
two weeks in length, and any provider so suspended shall have the
right to a hearing before the Galax-Grayson Emergency Medical Services
Board of Directors. The hearing shall be de novo. It shall comply
with due process requirements but shall not be governed by strict
rules of evidence or procedure.
The following entities are exempted from the provisions of this
chapter:
A. Emergency medical services agencies based outside the commonwealth,
except that any such agency receiving a person who is sick, injured,
wounded, incapacitated, or helpless within the commonwealth for transportation
to a location within the commonwealth shall comply with the provisions
of this chapter;
B. Emergency medical services agencies operated by the United States
Government; and
C. Wheelchair interfacility transport services and wheelchair interfacility
transport vehicles that are engaged, whether or not for profit, in
the business, service, or regular activity of and exclusively used
for transporting wheelchair-bound passengers between medical facilities
in the commonwealth when no ancillary medical care or oversight is
necessary. However, such services and vehicles shall comply with Department
of Medical Assistance Services regulations regarding the transportation
of Medicaid recipients to covered services.