[Ord. No. 2004.3, 11-15-2004]
For purposes of this Article, the following terms shall have the meanings indicated:
CITY
The City of Russellville, Missouri, acting through its officers, managers, or other duly authorized employees, agents, or independent contractors.
CROSS-CONNECTION
Any actual or potential connection or structural arrangement between a public water system and any other source or system through which it is possible to introduce into any part of the public water system any used water, industrial fluid, gas or substance other than the intended potable water with which the system is supplied. By-pass arrangements, jumper connections, removable sections, swivel or change-over devices and any other temporary or permanent devices through which, or because of which, backflow can or may occur are considered cross-connections.
CUSTOMER
Any person, firm, corporation or governmental body which has contracted with the City for water service or is lawfully receiving or using service from the City, or whose facilities are lawfully connected for utilizing such service.
CUSTOMER'S WATER SERVICE LINE
A pipe with appurtenances installed, owned and maintained by the customer, used to conduct water to the customer's unit from the property line or outdoor meter setting. If the property line is in a street, then the said customer's water service line shall be deemed to begin at the edge of the street abutting the customer's property.
DATE OF CONNECTION
The date of the permit for installation and connection issued by the City. In the event no permit is taken and a connection is made, the date of connection may be the date of commencement of construction of the building upon the property.
DEVELOPER
Any person, firm, corporation, partnership or other entity that, directly or indirectly, holds title to, or sells or leases, or offers to sell or lease, or advertises for sale or lease, any lots in a subdivision.
MAIN or WATER MAIN
A pipeline which is owned and maintained by the City, located on public property or private easement, and used to transport water from a water treatment plant, source, or water storage facility.
METER SETTING
Includes the meter box, meter yoke, meter, and appurtenances, all of which shall be owned and maintained by the City.
PERSON
Any individual, firm, company, association, society, corporation, or group.
SERVICE CONNECTION
The pipeline connecting the main to the customer's water service line at the property line or outdoor meter setting, including all necessary appurtenances. This service connection shall be installed, owned and maintained by the City. If the property line is in a street, the said service connection shall be deemed to end at the edge of the street abutting the customer's property.
SUBDIVISION
Any land in this state which is divided or proposed to be divided into two (2) or more lots or other divisions of land, whether contiguous or not, or uniform in site or not, for the purpose of sale or lease, and includes resubdivision thereof.
SUPERINTENDENT
The Superintendent of Water Works, an office which is hereby created. The Superintendent shall be the City representative responsible and in charge of the of the operation and maintenance of the public water supply serving the City.
UNIT
Shall be used herein to define the standard user or property served and shall pertain to any building whether residential or commercial, owned or leased. Mobile homes or separate rental units in a multi-family structure are considered as separate units. "Unit" may also include in the appropriate context the lot or pad leased to the owner of a mobile or modular home.
WATER DISTRIBUTION SYSTEM or SYSTEM
All piping, conduits, valves, hydrants, storage facilities, pumps and other appurtenances, excluding service connections, which serve to deliver water from a water treatment plant or source to the public.
WATER METER
A water volume measuring and recording device, furnished and/or installed by the City or furnished and/or installed by a user and approved by the City. Each individual service connection shall have a water meter.
WATER TREATMENT PLANT
A facility which uses specific processes such as sedimentation, coagulation, infiltration, disinfection, aeration, oxidation, ion exchange, fluoridation, or other processes which serve to add components or to alter or remove contaminants from a water supply source.
[Ord. No. 2004.3, 11-15-2004]
A. 
Connection To System Required. The owner of all houses, buildings, or properties used for human employment, recreation, residence or other purposes, situated within the City and abutting on any street, alley, or right-of-way in which there is located, or may be located in the future, a public water system within one hundred (100) feet of the owner's property line, is hereby required to connect to such facilities when they become available in accordance with the provisions of this Article, within sixty (60) days after the date of a connection notice issued by the City.
B. 
Costs And Expenses. All costs and expenses for the installation of the service line and connection to the public water system shall be the sole and exclusive obligation of the owner. The owner shall indemnify the City for any loss or damage it may suffer or incur as a consequence of any act or failure to act by the owner, or persons acting on the owner's behalf in the installation of the service line and connection to the public water system.
C. 
Separate Service Connection Required. A separate and independent service connection shall be provided for every unit.
D. 
Inspection. The applicant for a public water system connection permit shall notify the Superintendent when the service line is ready for inspection and connection to the water system. The connection shall be made under the supervision of the Superintendent.
E. 
Excavations. Any person intending to excavate in or near easements or public rights of way in which water mains or other water systems are located shall first notify the City in advance of excavation. All excavations affecting the City's underground water system lines or facilities shall be performed with the highest degree of care and shall be adequately guarded with barricades and warning lights or devices. Any streets, sidewalks, parkway, or other property disturbed in the course of the work shall be restored to its original condition.
F. 
Disconnection From Private Wells. Persons who disconnect from existing private systems in order to connect to the City's water system must comply with applicable standards, rules or regulations governing cross-connection prevention. Unless the owner intends to use a well for purposes other than drinking water, it shall be plugged in accordance with guidelines established by the Missouri Department of Natural Resources Division of Geology and Land Survey (DGLS) and outlined in 10 CSR 23-3.110, its amendments and successor provisions. All privately owned wells in the City shall be disconnected from the public water distribution system. Any privately owned well that is neglected or improperly operated or maintained is hereby declared a public nuisance.
G. 
Missouri Department Of Natural Resources To Be Notified. In accordance with applicable statutes, rules or regulations, the City and owners or other persons shall notify State agencies with jurisdiction of any connections to the public water system made pursuant to this Article.
H. 
Prohibited Acts And Vandalism. No person shall uncover, make any connections to or openings into, use, modify, alter, damage, destroy, deface, or tamper with any main, structure, appurtenance, or equipment which is connected to or part of the water distribution system without first obtaining permission or authority from the City or the Superintendent.
I. 
License To Enter Private Property. The Superintendent and any duly authorized officer or employee of the City shall have the authority to enter upon private property for the purpose of enforcing this Article.
J. 
Notice Of Violations. The Superintendent shall issue to any person who violates the provisions of this Article a notice of violation setting forth the nature of the violation and providing a reasonable time within which to achieve compliance. Any person who shall fail to comply with the notice of violation shall be deemed guilty of an ordinance violation. This Section shall not be construed to require the Superintendent to issue notices of violations to persons suspected of unlawfully tampering with, damaging or vandalizing the water system.
K. 
Recovery Of Damages. Any person who violates this Article shall be liable to the City for all expenses, losses, or damages suffered or incurred by the City as a result of the violation, and in addition to all other remedies provided by this Article or by law, the City may institute suit against the violator for collection thereof.
L. 
Customer Bound To Ordinance. Every customer, upon signing an application for any water service rendered by the City, or upon taking of service, shall be considered to have agreed to the City's rates, rules and regulations as set out in this Article and any amendments made thereto.
M. 
Rules And Rates. The City's rules and regulations governing rendering of service are set forth in this Article. The rates applicable to water service are set forth in separate ordinances but such ordinances shall constitute part of this Article to the extent applicable.
N. 
Additional Rules And New Rates. The City reserves the right to prescribe additional rates, rules or regulations, or to alter existing rates, rules or regulations as it may from time to time deem necessary and proper.
O. 
Application To New Construction. After the effective date of these rules and regulations, all new facilities, construction contracts, and written agreements shall conform to these rules and regulations in accordance with the statutes of the State of Missouri. Pre-existing facilities that do not comply with applicable rules and regulations may remain, provided that their existence does not constitute a service problem or improper use, and reconstruction is not practical.
P. 
Restrictions On Employees. Employees or agents of the City are expressly forbidden to demand or accept any compensation for any services rendered to its customers except as set forth in this Article.
Q. 
Authority Of City Employees. No employee or agent of the City shall have the right or authority to bind it by any promise, agreement or representation contrary to the intent of these rules and regulations.
[Ord. No. 2004.3, 11-15-2004]
A. 
Written Applications. A written application for service, signed by the customer, stating the type of service required and accompanied by any other pertinent information, will be required from each customer before service is provided to any unit.
B. 
Classes Of Service. There shall be two (2) classes of water system connection permits: (A) for residential and commercial service, and (B) industrial service. In either case, the owner or the owner's agent shall make application on a form furnished by the City. The application shall be supplemented by any plans, specifications, or other information considered pertinent in the judgment of the Superintendent.
C. 
Unserved Area. If service is requested at a point not already served by a main of adequate capacity, a main of adequate size may be extended by the City in accordance with Section 700.140.
D. 
Special Agreements. When, in order to provide the service requested, a main extension or other unusual construction or piece of equipment is required, the City may require a special contract for service. Said contract shall specify a reasonable period of time necessary to provide such service.
E. 
Connection Charges. Applications for new connections shall be accompanied by the appropriate connection charge. The connection charge is due and must be paid in advance of the actual connection, and the City shall be entitled to at least twenty-four (24) hours' notice for meter installation and service line inspection.
[Ord. No. 2004.3, 11-15-2004]
A. 
Delivery Of Service. The City will provide the customer water service at the outdoor meter, or at the property line. Separate buildings shall be served through separate service lines, except where, in the City's judgment, a group of buildings or service outlets owned by one (1) party may be served by one (1) water meter.
B. 
Line Ownership And Maintenance. The service connection from the water main to the customer's property line, the meter installation and the meter setting shall be installed, owned and maintained by the City. Service line installation and maintenance from the property line or meter setting to the building shall be the responsibility of the customer, and is subject to inspection by the City. Customers shall be responsible for the cost of repairing any damage to the City's lines, meters, and meter installations caused by the customer or his agents, employees, tenants, or contractors.
C. 
Use Of Existing Water Service Lines. Existing water service lines may be used in connecting with new buildings only when they are found on examination and test not to constitute a hazard to the health and safety of other customers or the City's facilities.
D. 
Depth Of Lines; Valves. The customer's water service lines shall be brought to the unit at a depth of no less than thirty-six (36) inches and, upon entering the building, shall be valved. This valve must be kept in good repair in order to shut off the water supply and drain the inside plumbing, if necessary.
E. 
Materials. The customer's water service lines and inside piping shall be of material conforming to recognized standards for potable water service and shall have a pressure rating of at least one hundred sixty (160) psi working pressure and have a minimum inside diameter of three-fourths (3/4) of an inch.
F. 
Vacant Lots. The City will not install a service connection to a vacant lot.
G. 
Change In Location. Any change in the location of an existing service connection requested by the customer shall be made at his or her expense.
H. 
City Right Of Entry. The City shall have the right to enter the customer's premises for purposes of inspection to ensure compliance with these rules and regulations. The City's representatives shall identity themselves with appropriate credentials and make these inspections only at reasonable hours, except in case of an emergency.
I. 
Location Of Customer Water Service Lines. Neither customer's water service lines nor the service connection may be extended along public streets or roadways or through property of others, in connecting with the City's mains, except where the service connection is in the water main easement in order to be connected to the main. The service connection and service line must be laid in a straight line and at right angles to the main and the face of the structure or as nearly so as possible. Any deviation from this because of physical obstruction will be at the discretion of the City.
J. 
Backflow Prevention Devices Required; When. Any customer that has a plumbing arrangement, or a water-using device that could allow back siphonage of any chemical, petroleum, process water, water from a questionable supply, or other substance that could create a health hazard or damage to the water system shall be required to install and maintain a backflow prevention device. This rule may also apply to customers on whose premises it is impossible or impractical for the company to perform a cross-connection survey. The device, installation, location, and maintenance program shall be approved by the City.
[Ord. No. 2004.3, 11-15-2004]
A. 
Wasting Water Prohibited. No person shall be wasteful of the water supplied to his premises by his willful action or inaction. It shall be the responsibility and duty of each customer to maintain all piping and fixtures at his/her unit in a good and efficient state of repair at all times.
B. 
Cross-Connection. No person shall make or cause to be made a cross-connection between the potable water supply and any source of chemical or bacterial contamination or any water supply not approved by the Missouri Department of Natural Resources. The City shall deny or discontinue service where customer's water service line or inside piping may, in the opinion of the City, cause a cross-connection with non-potable water or otherwise jeopardize the health and safety of other customers or the City's facilities.
C. 
Shock To City Mains Prohibited. No person shall make or cause to be made a connection to a device that will result in excessive water demand or excessive shock, such as water-hammer, to the City's mains.
D. 
Tampering. No person shall tamper with, remove, or willfully damage a water meter or attempt to operate the shutoff cock on the meter yoke unless permission to do so has been obtained from the City in advance.
E. 
Unmetered Water Prohibited. No person shall attempt to take unmetered water from the City mains by an unauthorized tap, direct connection to service connection, by connection to a fire hydrant, or other unauthorized means.
F. 
No Unauthorized Service Connections. Customers are not permitted to supply water in any way to premises other than the service address, or to permit others to use their hose or attachments, nor leave them exposed to use by others without permission from the City.
[Ord. No. 2004.3, 11-15-2004]
A. 
The City reserves the right to disconnect a customer from service for any of the following reasons:
1. 
Failure to comply with these rules and regulations.
2. 
Non-payment of utility bill.
3. 
Resale or redistribution of water services.
4. 
Unauthorized interference, diversion, or water connection to City mains.
5. 
Failure to post a security deposit or guarantee acceptable to the City.
6. 
Failure to comply with the terms and conditions of a settlement agreement.
7. 
Misrepresentation of identity for the purpose of obtaining service.
B. 
In the event that a customer is in violation of any of these rules and regulations, the City shall have the right to discontinue service and remove the meter. The City may, but is not required to, notify the customer in writing at least twenty-four (24) hours in advance of the discontinuance of service.
C. 
Service may be discontinued immediately without prior notice any time there is a threat to the health and welfare of either customers or a situation affecting the operation or integrity of the system causing the likelihood of major property damage to the system, the public or the customer's premises. Notice to the customer of such emergency discontinuance shall be provided by the City as soon after the discontinuance as reasonably practical.
D. 
Discontinuance of service to a unit for any reason shall not prevent the City from pursuing any lawful remedy by action at law or otherwise for the collection of monies due from the customer.
E. 
In case the City discontinues its service for any violation of this Article, then any monies due the City shall become immediately due and payable.
F. 
The City has the right to refuse or to discontinue service to any unit to protect itself against fraud or abuse.
[Ord. No. 2004.3, 11-15-2004]
A. 
Service will be discontinued at the customer's request by the customer giving not less than twenty-four (24) hours' notice to the City during its regular office hours. The City shall, at the requested time, read the customer's meter and charges for water service rendered up to and including the time of discontinuance shall be computed and will become due and payable immediately.
B. 
Restoration of water service so discontinued shall be considered new service and a new application for service shall be required, as provided in other Sections of this Article; provided, however, that no new connection fees shall be payable except for additional service, if any, to the unit.
C. 
A customer may request temporary discontinuance of service for any length of time for his own convenience: however, the customer shall still be charged the minimum bill during the time the service is turned off. Disconnection (turn off) charges and restoration of service (turn on) charges are specified in the schedule of service charges.
[Ord. No. 2004.3, 11-15-2004]
A. 
The City reserves the right to discontinue water in its mains at any time, without notice, for making emergency repairs to the water system, well, or storage, collection system, or station equipment.
B. 
Whenever service is interrupted for repairs, all customers affected by such interruptions will be notified in advance whenever it is possible to do so. Every reasonable effort will be made to minimize interruption of service.
C. 
In order to avoid exceeding the capacities of City mains and supply facilities, the City reserves the right, at all times, to determine the limit of and regulate in a reasonable and discriminatory manner, and where practical, the maximum amounts of water drawn from the City mains.
[Ord. No. 1998.2, 3-9-1998; Ord. No. 2004.3, 11-15-2004; Ord. No. 2016.7, 9-8-2016; Ord. No. 71-2021, 2-22-2021; Ord. No. 122.2024, 1-11-2024]
A. 
The charges for water service shall be at the rates established in Section 700.095. The point of assumption of water service shall be at the property line or outdoor meter setting. Service charges for turn-on of service or turn-off of service are set forth in the schedule of service charges.
B. 
A customer who has made an application for water service to a unit shall be held liable for all water service provided to the said unit until the customer notifies the City, in writing, to discontinue service.
C. 
Utility Deposits.
1. 
An applicant for service shall pay a utility deposit of two hundred dollars ($200.00) before water service will be connected at their unit.
a. 
This utility deposit requirement applies only to those customers who are tenants of the unit to which water service is rendered, and applies to both residential and commercial units. For the purposes of this Section, the word "unit" shall specifically include any lot or pad used for the parking or installation of mobile or modular homes. Provided, however, that should any customer have such customer's service disconnected for failure to pay more than once in any twelve (12) month period, such customer shall be required to post an additional deposit of two hundred dollars ($200.00) above and beyond the original requirement.
b. 
Services shall not be commenced to a unit until the deposit required by this Section has been paid in full. Such deposits shall be refunded at the termination of service after all charges due on the account and payable by the customer have been paid in full. In the case of outstanding bills, the deposit shall be applied to the final bill, with any remaining deposit refunded to the customer.
c. 
The City Clerk shall refund the utility deposit to any customer who has been current in the customer's payments for a period of thirty-six (36) consecutive months.
2. 
Utility Deposit Fund.
a. 
There shall be a Utility Deposit Fund which is hereby created. Deposits made by applicants for or subscribers to municipally supplied utilities shall be deposited in this fund. Refunds of such deposits shall also be made from this fund.
b. 
The City Clerk shall administer the fund.
D. 
The City may require a security deposit or other guarantee as a condition of continued service due to any of the following:
1. 
The service of the customer has been discontinued by the City for non-payment of a delinquent account.
2. 
In an unauthorized manner, the customer interfered with or diverted the service of the City situated on or about or delivered to the customer's premises.
3. 
The customer has failed to pay an undisputed bill before the delinquency date for five (5) billing periods out of twelve (12) consecutive billing periods.
E. 
Each customer is responsible for furnishing the City with his or her correct address. Failure to receive bills will not be considered an excuse for non-payment nor reason to permit an extension of the date when the account would be considered delinquent.
F. 
Bills and notices relating to the City or its business will be mailed or delivered to the mailing address entered in the customer's application unless the City is notified, in writing, by the customer of a change in address.
G. 
Payments shall be made at the office of the City or at such other places conveniently located as may be designated by the City or by ordinary mail. Payment must be received by the close of business on or before the date due.
H. 
The City will not be bound by bills rendered under mistake of fact as to the quantity of service rendered or as a result of clerical error.
I. 
A separate bill shall be rendered for each customer with itemization of all water service charges.
J. 
The City shall have the right to render bills monthly and such bills shall be due and payable on the last business day of the month.
K. 
All bills for service shall bear a due date. Bills unpaid after twenty-one (21) days from the due date are delinquent and the City shall have the right to discontinue all service to such delinquent customer forthwith, and shall not be required to restore or connect any new service for such delinquent customer until the unpaid account due the City under this Article has been paid in full or arrangements satisfactory to the City have been made to pay said account.
L. 
When bills are rendered for a period of less than a complete billing period due to the connection or termination of service, the billing shall be the monthly minimum plus an amount based on the water used at the appropriate rate or one-half (1/2) of the flat rate if applicable.
M. 
Owners of rented premises are considered ultimately liable under this Article for payment of all bills issued for any City water service rendered to their property or the tenants thereof, whether or not such owners are the customer(s).
[Ord. No. 2009.3, 1-26-2009; Ord. No. 122.2024, 1-11-2024]
A. 
Definitions. For purposes of this Article, the following words and phrases shall mean:
DWELLING UNIT
Any room or group of rooms located within a structure that forms a single habitable unit with facilities which are used, or are intended to be used, for living, sleeping, cooking and eating.
MULTIPLE HOUSING FACILITY or MULTIPLE HOUSING UNIT
A housing facility containing more than one (1) dwelling unit under one (1) roof and connected to one (1) and the same water meter.
B. 
The provisions of other ordinances of the City notwithstanding, all dwelling units shall be billed for water service as follows:
1. 
The total number of gallons used by a multiple housing unit (as shown on the meter) during the billing period will be divided by the number of dwelling units connected to the meter.
2. 
The minimum rate for each dwelling unit shall be:
a. 
Beginning February 1, 2024, and continuing until December 31, 2024, a minimum charge of thirty-one dollars seventy-four cents ($31.74) per month for the first one thousand (1,000) or fraction thereof gallons, plus six dollars forty-four cents ($6.44) for each additional one thousand (1,000) gallons per month or any fraction thereof.
b. 
Beginning January 1, 2025, and each subsequent January 1st thereafter, the minimum rate and the additional use rate shall increase two percent (2%) per annum.
[Ord. No. 2004.3, 11-15-2004; Ord. No. 99.2022, 10-13-2022; Ord. No. 122.2024, 1-11-2024]
A. 
The following charges are applicable only during normal business hours. None of these services listed shall be performed during other than normal working hours unless a charge therefor is listed below.
1. 
Connection Charge. All persons requesting service who do not already have a meter installed at their premises shall pay the full actual cost of installing a water meter, including the cost of the meter, and service connection at the time the person is connected to the water system. But in no event shall the connection fee be less than eight hundred dollars ($800.00). Such charge must be paid in advance of the actual connection.
2. 
Reconnection Charge:
a. 
If the City is required to send a disconnection notice, regardless of whether the service is ultimately disconnected, a charge of twenty-five dollars ($25.00) shall be added to the bill.
b. 
If City has discontinued service to customer:
(1) 
Disconnection charge: one hundred dollars ($100.00).
(2) 
Reconnection charge: one hundred fifty dollars ($150.00).
c. 
For temporary turn-off and on at the curb stop for the convenience of a customer in making a repair, during normal working hours: ten dollars ($10.00).
d. 
During other than normal working hours: seventy-five dollars ($75.00).
3. 
Meter Test Charge. The fee for testing a meter at customer request when the meter has been tested within the previous twelve (12) months and the meter registers accurately within five percent (5%) is ten dollars ($10.00).
4. 
Late Payment Charge. Bills shall be considered delinquent after twenty-one (21) days from the date the bill is rendered. If not paid prior to the delinquent date, a late payment charge equal to twenty dollars ($20.00) of the current bill will be charged.
5. 
Returned Check Fee. All accounts with a returned check shall be charged twenty-five dollars ($25.00).
[Ord. No. 2004.3, 11-15-2004]
A. 
All permanent service connections shall be metered. The City's installed meter shall be the standard for measuring water used to determine the bill.
B. 
All meters and meter installations shall be furnished, installed, maintained and removed by the City and shall remain its property.
C. 
The City shall have the right to determine on the basis of the customer's stated flow requirements the type and size of meter to be installed and location of same. If flow requirements increase or decrease subsequent to installation and a larger or smaller meter is requested by the customer, the cost of installing such meter shall be paid by the customer.
D. 
Service to any one (1) customer shall be furnished through a single metering installation. Where a building is occupied by more than one (1) tenant, the building shall be served by one (1) meter. The customer may rearrange piping at his own expense so as to separate the units and meter his tenants as he chooses, then divide the bill accordingly. A group of buildings or service outlets that are owned by one (1) party may be served through one (1) water meter when, in the City's judgment, it is practical to do so.
E. 
The meters and meter installations furnished by the City shall remain its property, and the owners of premises wherein they are located shall be held responsible for their safekeeping and the carelessness of said owner, his agent, or tenant. For failure to protect same against damage, the City may refuse to supply water until the City is paid for such damage. The amount of the charge shall be the cost of the necessary replacement parts and the labor cost necessary to make the repair.
F. 
The meter shall be installed at or near the customer's property line. It shall be placed in a meter box vault in accordance with City specifications.
G. 
The customer shall promptly notify the City of any defect in, or damage to, the meter setting.
H. 
Any change in the location of any existing meter or meter setting at the request of the customer shall be made at the expense of the customer, and only with the approval of the City.
I. 
If an existing basement meter location is determined inadequate or inaccessible by the City, the customer must provide for the installation of a meter to be located at or near the customer's property line. The customer shall obtain from the City, or furnish the necessary meter installation appurtenances conforming to the City's specifications, and said appurtenances and labor shall be paid for by the customer.
[Ord. No. 2004.3, 11-15-2004]
A. 
Any customer may request the City to make a special test of the accuracy of the meter through which water is supplied to him.
B. 
The City reserves the right to remove and test at any time and to substitute another in its place. In case of a dispute involving a question as to the accuracy of the meter, a test will be made by the City upon the request of the customer without charge if the meter has not been tested within twelve (12) months preceding the requested test; otherwise, an approved charge will be made if the test indicates meter accuracy within five percent (5%) more or less.
C. 
A meter test requested by the customer may be witnessed by the customer or his duly authorized representative except for tests of meters larger than two-inch inlet, which will be conducted by the meter manufacturer and a certified copy of the test provided to the customer.
D. 
If a test shall show an average error of greater than five percent (5%), billings shall be adjusted as provided in Section 700.130.
[Ord. No. 2004.3, 11-15-2004]
A. 
Whenever any test by the City of a meter while in service or upon its removal from service shall show such meter to have an average error of more than five percent (5%), the City shall adjust the customer's bills by the amount of the actual average error of the meter and not the difference between the allowable error and the error as found. The period of adjustment on account of the under-registration or over-registration shall be determined as follows:
1. 
Where the period of error can be shown, the adjustment shall be made for such period.
2. 
Where the period of error cannot be shown, the error found shall be considered to have existed for three (3) months preceding the test.
B. 
If the meter is found on any such test to under-register, the City may render a bill to the customer concerned for the estimated consumption not covered by bills previously rendered during the period of inaccuracy as above outlined. Such action shall be taken only when the City was not at fault for allowing the inaccurate meter to remain in service.
C. 
If the meter is found faster than allowable, the City shall refund to the customer concerned any overcharge caused thereby during the period of inaccuracy as above defined. Said refund may, at the City's option, be in the form of a credit to the customer's bill.
[Ord. No. 2004.3, 11-15-2004]
A. 
This rule shall govern the extension of the City's water mains. For purposes of this rule, enlargement or expansion of existing facilities necessary for service to new customers, for which the system was not originally designed, shall be considered an extension.
B. 
When a request is made for an extension of water mains, or the City determines that an extension must be made, the City shall first determine the closest adequate source of water in its existing distribution system. The City will then determine the sizes of mains needed and will make an estimate of the cost of the proposed extension. The estimate shall include "estimable costs" such as cost of pipe, valves, fittings, booster stations, storage facilities, other material, necessary reconstruction of existing facilities, construction labor, planning, supervision, inspection, engineering, insurance, tools, accounting expense and other associated direct costs. An itemization of the estimate shall be available. The estimate shall not include specific amounts for "inestimable costs", i.e., those which are not readily capable of being estimated such as rock excavation, tunneling, and paving, but shall indicate that such are a possibility, and that actual amounts expended for such "inestimable costs" shall be included in the actual and final cost.
C. 
Prospective customers who desire water service shall apply for service under Section 700.040. One (1) or more of the applicants, or the applicants' authorized agent, shall enter into a contract with the City for the extension of the City's mains. The contract may allow the applicant(s) to contract with an independent contractor for the installation and the supply of material, except that mains greater than twelve (12) inches in diameter must be installed by the City and the reconstruction of any existing mains must be done by the City.
D. 
Payment of all estimable costs due the City shall be made prior to initiation of construction and prior to the provision of water service or the acceptance of the facilities as part of the City system.
E. 
The "estimable costs" of the City's work set forth in the estimate shall be compared to the actual cost of the work done as soon as the work is completed and final cost is ascertained. If the estimated cost of the work is greater than the completed and final actual cost as ascertained by the City, the City shall refund the difference within thirty (30) days of such determination. If the completed and final actual cost of the work is greater than the estimated cost, the applicant(s) will be responsible for the underpayment and shall pay the same within thirty (30) days of the determination. Applicant(s) shall be responsible for the full payment of the actual costs of the extension.
F. 
Extensions And Refund Procedure For Developers. When the applicant for an extension is a developer, and the extension is for the purpose of connecting the developer's subdivision to the City's system, the developer shall, as part of the consideration for the extension, donate all mains and service connections within the subdivision to the City in consideration of the City's perpetual upkeep and maintenance.
1. 
As a condition upon the City's acceptance of any donation or dedication of the mains and service connections in a subdivision, the developer thereof shall, in advance of construction, submit for City review and approval the proposed design and construction plans of said mains and service connections. No such plans will be approved unless the same conform to the requirements of this Article and such other reasonable conditions or requirements the City may require for approval, including a design or construction of the subdivision water system which would allow for future extensions of the City's overall system in or around said subdivision. Such design or construction requirements may include the "looping" of water mains or service lines.
G. 
Extensions made under this rule shall be and remain the property of the City.
H. 
The City reserves the right to further extend the main and to connect mains on intersecting streets and easements. Customers connected to such further extensions shall not entitle the applicant(s) paying for the original extension to a refund for the connection of such customers.
I. 
Extensions made under this rule shall be of City approved pipe sized to meet expected future water service requirements along the route of the extension. If the City chooses to size the extension larger in order to meet the City's overall system requirements, the additional cost caused by the larger size of pipe shall be borne by the City.
J. 
No interest will be paid by the City on payments for the extension made by the applicant(s).
K. 
If extensions are required on private roads, streets, through private property, or on private property adjacent to public right-of-way, a proper deed of easement must be furnished to the City without cost to the City before the extension will be made.
[Ord. No. 2004.3, 11-15-2004]
The Sections, sentences, clauses and all other parts of this Article, whether large or small, are severable, it being the intention of the City to provide just and equitable charges and rules and regulations for water service as hereinbefore provided and to do so in compliance with the constitution and laws of the State of Missouri, and if any one (1) or more Sections, sentences, clauses or other parts of this Article shall for any reason be questioned in any court or shall be adjudged unconstitutional or invalid, such judgment shall not impair or invalidate the remaining provisions of the ordinance and such judgment shall be confined to its operation to the specific provision or provisions so held unconstitutional or invalid and the same shall not be taken to affect or prejudice in any way the remaining provisions of this Article.