This chapter shall be known as the "City of Manawa Alarm Systems
Ordinance."
The purpose of this chapter is to provide minimum standards
and regulations applicable to burglar, Fire and holdup alarm systems,
alarm businesses and alarm users. Both society, in general, and public
safety, in particular, will be aided by providing a useful and usable
system of private security which properly balances quick response
by law enforcement with minimization of law enforcement time spent
on alarms which are false or otherwise not the intended function of
private security systems.
The following words, terms and phrases, when used in this chapter,
shall have the meanings ascribed to them in this section, except where
the context clearly indicates a different meaning:
ALARM BUSINESS
Any business in which the owners or employees engage in the
activity of altering, installing, leasing, maintaining, repairing,
replacing, selling, or servicing alarm systems.
ALARM SYSTEM
An assembly of equipment and devices, or a single device
such as a solid-state unit which plugs directly into a 110-volt AC
line, or otherwise receives electrical energy arranged to signal the
presence of a hazard requiring urgent attention and to which the Police
or Fire Department is expected to respond. The term "alarm system"
shall include the terms "automatic holdup alarm systems," "burglar
alarm systems," "holdup alarm systems" and "manual holdup alarm systems"
as those terms are hereinafter defined, and "Fire alarm systems" which
monitor temperature, humidity or any other condition directly related
to the detection of Fire. The term "alarm system" does not include
alarm systems used to alert, or signal persons within the premises
in which the alarm system is located, of an attempted, unauthorized
intrusion, holdup attempt or Fire.
ANNUNCIATOR
The instrumentation of an alarm console at the receiving
terminal of a signal line through which both visual and audible signals
show when an alarm device at a particular location has been activated
or which, in the event of malfunction, may also indicate line trouble.
ANSWERING SERVICE
A telephone answering service, providing, among its services,
the receiving, on a continuous basis through trained employees, of
emergency signals from alarm systems, and thereafter immediately relaying
the message by live voice to the dispatch center of the Police or
Fire Department.
AUTOMATIC DIALING DEVICE
An alarm system which automatically sends, over regular telephone
lines by direct connection or otherwise, a prerecorded voice message
or coded signal indicating the existence of the emergency situation
that the alarm system is designed to detect.
BURGLAR ALARM SYSTEM
An alarm system which signals an entry, or attempted entry,
into the area protected by the system.
CANCELLATION
The process where response is terminated when the alarm company
(designated by the alarm user) notifies the Manawa Police Department
that there is not an existing situation at the alarm site requiring
Police response after an alarm dispatch request. If cancellation occurs
prior to Police arriving at the scene, this is not a false alarm for
the purpose of a civil penalty, and no penalty will be assessed.
CENTRAL STATION
An office to which remote alarm and supervisory signaling
devices are connected, where operators supervise the circuits.
CITY
The City of Manawa or its agent.
DIRECT CONNECTION
An alarm system which has the capability of transmitting
system signals to the Police or Fire Department.
DUTIES OF THE ALARM USER
A.
Maintain the premises and the alarm system in a method that
will reduce or eliminate false alarms.
B.
Provide the alarm company the permit number, (the number must
be provided to the communications center by the alarm company to facilitate
dispatch).
C.
Must respond or cause a representative to respond to the alarm
system's location within a reasonable amount of time when notified
by the Providence Police Department.
D.
Not manually activate an alarm for any reason other than an
occurrence of an event that the alarm system was intended to report.
E.
An alarm user must obtain a new permit and pay any associated
fees if there is a change in address or ownership of a business or
residence.
FALSE ALARMS
A.
The activation of an alarm system through mechanical failure,
malfunction, improper installation or the negligence of the owner
or lessee of an alarm system or of his employees or agents or other
undetermined cause. The term "false alarm" does not include alarms
caused by tornadoes or other violent climatic conditions.
B.
An alarm is false within the meaning of this chapter when, upon
inspection by the Manawa Police Department, evidence indicates that
no unauthorized entry, robbery, or other such crime was committed
or attempted in or on the premises which would have activated a properly
functioning alarm system. Notwithstanding the foregoing, a false alarm
shall not include an alarm which can reasonably be determined to have
been caused or activated by unusually violent conditions of nature
nor does it include other extraordinary circumstances not reasonably
subject to control by the alarm user.
INTERCONNECT
To connect an alarm system to a voice-grade telephone line,
either directly or through a mechanical device, that utilizes a standard
telephone, for the purpose of using the telephone line to transmit
an emergency message upon the activation of the alarm system. The
alarm user, his/her employees or agents, and signals activated to
summon law enforcement personnel unless law enforcement response was
canceled by the user's alarm company before law enforcement personnel
arrive at the alarm location.
LOCAL ALARM
An alarm system that emits a signal at an alarm site that
is audible or visible from the exterior of a structure and is not
monitored by a remote monitoring facility, whether installed by an
alarm company or user.
MANUAL HOLDUP ALARM SYSTEM
An alarm system in which the signal transmission is initiated
by the direct action of the person attacked, or by an observer thereof.
PERMIT YEAR
A twelve-month period beginning on the day and month on which
an alarm permit is issued or fiscal year; January 1 to December 31.
PRIMARY TRUNK LINE
A telephone line leading directly into the dispatch center
of the Police or Fire Department that is for the purpose of handling
emergency calls, on a person-to-person basis, and which is identified
as such by a specific number included among the emergency numbers
listed in the telephone directory, or numbers in sequence therewith.
SUSCRIBER
A person who buys or leases or otherwise obtains an alarm
system and thereafter contracts with or hires an alarm business to
monitor and/or service the alarm system.
VERIFICATION
An attempt by the monitoring company, or its representative,
to contact the alarm site and/or alarm user by telephone and/or other
electronic means, whether or not actual contact with a person is made,
to attempt to determine whether an alarm signal is valid before requesting
law enforcement dispatch, in an attempt to avoid an unnecessary alarm
dispatch request. For the purpose of this ordinance, telephone verification
shall require, as a minimum, that a second call be made to a different
number if the first attempt fails to reach an alarm user who can properly
identify themselves to attempt to determine whether an alarm signal
is valid before requesting law enforcement dispatch.
The Chief of Police shall promulgate such rules as may be necessary
for the implementation of this chapter. Such rules shall require the
approval of the Common Council and shall be open to Inspection by
the public.
No person shall interconnect any automatic dialing device to
a Police or Fire Department primary trunk line. No person shall permit
such devices, which were installed prior to the effective date of
the ordinance from which this chapter derived, to remain interconnected
from any property owned or controlled by that person. Such devices
may be connected to a central station or an answering service. Relaying
messages so received to the Police or Fire Department shall only be
done, person to person, on the telephone line.
When the service provided by an alarm business to its subscribers
is disrupted for any reason by the alarm business or the alarm business
becomes aware of such disruption, it shall promptly notify its subscribers
by telephone that protection is no longer being provided. If, however,
the alarm business has written instructions from its subscriber not
to make such notification by telephone during certain hours, the alarm
business may comply with such instructions.
The City shall be under no duty or obligation to a subscriber
or to any other person concerning any provision of this chapter, including,
but not limited to, any defects in an alarm system or any delays in
transmission or response to any alarm; but in no way shall this section
be construed to relieve law enforcement of its proper function to
respond to alarms.
In the interest of public safety, all information contained
in and gathered through the alarm registration applications, no-response
records, applications for appeals and any other alarm records shall
be held in confidence by all employees and/or representatives of the
City.