The following words and terms, as used herein, shall have the meaning respectively ascribed to them, as follows:
Alarm agent.
Any person employed by an alarm business (as defined herein) whose duties include the altering, installing, maintaining, moving, repairing, replacing, selling, leasing, servicing, responding to, or causing others to respond to an alarm device. However, “alarm agent” does not include persons who engage in the manufacture or sale of alarm systems from a fixed location and who neither visit the alarm site (as defined herein) where the alarm system is to be installed, nor design the scheme for the physical location of the alarm system at an alarm site (as defined herein).
Alarm business.
Any individual, company, partnership, corporation, or proprietorship, along with any of its officers, directors, agents or employees, which alters, installs, leases, maintains, moves, repairs, replaces, sells, services, or responds to an alarm system (as defined herein), or which causes any of those activities to take place. As required under present State law, those employees, agents, and/or sub-contractors of an alarm business who provide any of the aforesaid goods and services shall be licensed by the State for same and be in good standing with the State. Such licenses shall include, but not be limited to, the following:
(1) 
For burglar, panic, and/or medical emergency alarm systems, a license issued by the State Department of Public Safety Private Security Bureau for such purpose.
(2) 
For fire alarm systems, a license issued by the State Department of Insurance State Fire Marshal’s Office for such purpose.
An “alarm business” does not and shall not include the Town’s Department of Public Safety, the Town, or their past, present, and/or future officers and employees.
Alarm monitoring center.
A business and/or office (other than the Town’s Department of Public Safety) that receives and/or monitors alarm systems (as defined herein) and which an alarm user retains for the purpose of providing alarm notification (as defined herein). The alarm monitoring center must be licensed by the State Commission on Private Security.
Alarm notification.
That communication to the dispatch center of the Town’s Department of Public Safety that is by and through a direct connect alarm system (as defined herein) or by and through a remote signaling system (as defined herein). By design, such communication is either to be initiated purposely by a person or by an alarm system (as defined herein), and is caused by and/or is in response to a stimulus characteristic of unauthorized intrusion into the structure (hereinafter, the “burglar alarm mode”), excessive smoke and/or fire (hereinafter, the “fire alarm mode”), or a medical emergency (hereinafter, the “medical emergency mode”). An “alarm notification” occurs contemporaneously with an activation of an alarm system.
Alarm site.
A single premises or multifamily location in the Town that utilizes and/or operates an alarm system or a local alarm system (as defined herein).
Alarm system.
An assembly of equipment (or a single device such as a solid state unit which plugs directly into a one hundred ten (110) volt AC [“110VAC”] line) arranged to cause and/or give an alarm notification. An “alarm system” does not include, however, a security alarm installed on a vehicle.
Alarm system upgrade.
An upgrade of an existing burglar/fire alarm control panel of an alarm system or an addition of fire alarm devices to an existing alarm system, such as are commonly used for smoke, heat and carbon monoxide detection.
Alarm user.
The person (as defined herein) who is the occupant of an alarm site. “Alarm user” shall also mean that individual who registers either an alarm system or a local alarm system (as defined herein) with the Town’s Department of Public Safety.
Annunciator.
The instrumentation on an alarm console at the alarm site which through both visual and audible signals indicate when an alarm activation device at a particular location at the alarm site has been activated, or, when a component of the alarm system is malfunctioning.
ANSI.
The American National Standards Institute.
Answering service.
Refers to a telephone answering service providing among its services the service of receiving on a continuous basis through trained employees, emergency signals from alarm systems, and thereafter immediately relaying the message by live voice to the Department of Public Safety.
Automatic dialing device.
Refers to an alarm system which automatically sends over regular telephone lines, by direct connection otherwise, a prerecorded voice message or coded signal indicating the existence of the emergency situation that the alarm system is designed to detect.
Burglar alarm.
See security alarm.
Business/commercial establishment.
Any structure intended or used for the purpose of conducting a commercial business enterprise.
Department or Department of Public Safety.
The Town’s Department of Public Safety.
Direct connect alarm system, direct monitored alarm system or DCAS.
An alarm system which has the capability of transmitting an alarm notification directly from the alarm site to the Department.
Fire alarm.
A component of an alarm system designed or intended to:
(1) 
Passively detect and signal the presence of smoke, heat, fire, or carbon monoxide hazards;
(2) 
Signal a fire hazard through manual activation such as a fire pull station or button.
Emergency medical alarm.
A component of an alarm system designed or intended to summon a medical response to a location.
Interconnect.
To connect an alarm system to a telephone line, either directly or through a mechanical device that utilizes a standard telephone, for the purpose of using the telephone line to transmit an alarm notification.
Local alarm system.
A device and/or system designed to alert and/or warn inhabitants of and on a premises of a burglar, panic, medical, smoke and/or fire emergency, but which does not use an alarm notification in conjunction therewith.
Invalid alarm or false alarm.
The activation of an alarm system through mechanical or electronic failure, malfunction, improper installation or the negligence of the owner or lessee of an alarm system, or, the negligence of their employees or agents. The following circumstances and/or occurrences shall not, however, be considered an instance of an invalid alarm:
(1) 
Alarm notifications caused by the failure or malfunction of the Department’s monitoring and/or signal receiving systems;
(2) 
Alarm notifications occurring on a repeated basis but without an apparent cause, and where, in the sole opinion of the Department, the alarm business responsible for the alarm system’s installation and/or servicing, is taking prompt action to remedy the malfunction;
(3) 
An alarm notification followed by an immediate call to the Department of Public Safety canceling the alarm notification (by giving the proper code number or word), and where such call has been made to the Department prior to one of the Department’s officer’s arrival at the alarm site; and
(4) 
Alarm notifications resulting from the servicing of an alarm system by an alarm business when, prior to said servicing, the alarm user or his agent has informed the Department that the alarm system will be repaired or serviced at that particular date and time that coincides with said alarm notifications.
Owner.
The record titleholder of real property.
Person.
Any individual, corporation, organization, partnership, association, or any other legal entity. In addition, a word in this article importing the masculine gender only shall extend to and be applied to females and to corporations, organizations, partnerships, associations, or any other legal entities, as well as to males.
Radio frequency signaling device.
That communication device in a direct connect alarm system that, when activated, transmits by radio an alarm notification to the Department of Public Safety’s dispatch center.
Remote signaling system.
An alarm system that, when activated, transmits a signal to an alarm monitoring center.
Residence or residence site.
A structure intended as a dwelling unit including, but not limited to, one-family dwelling units, apartments, condominiums, townhouses and duplexes.
Security alarm.
A component of an alarm system designed or intended to signal:
(1) 
The unauthorized entry or attempted unauthorized entry into a residence, business, or protected area;
(2) 
The occurrence of a robbery, hostage situation, or other law enforcement emergency.
Security system or security systems.
Alarm systems and local alarm systems, individually or collectively, as appropriate, in the context of the provisions of this article.
Telephone company.
Any entity that furnishes telephone services to any area within the Town, and is licensed by the State for such purpose.
Town.
The Town of Highland Park, Texas.
Town Council.
The members of the Town Council of the Town of Highland Park, Texas, individually and/or collectively.
UL.
Underwriters Laboratories.
(Ordinance 1684, sec. 2, adopted 2/26/07)
(a) 
It is the responsibility of an alarm user to insure that his security system operates properly. To that end, an alarm user shall be responsible for the maintenance of his security system, as well as the reliability of its operation.
(b) 
The Department may regulate the types of alarm systems that it will permit to function in the capacity of a direct connect alarm system. In addition, the Department may test certain alarm systems to insure their compatibility with the Department’s monitoring and/or signal receiving systems. The aforesaid acts of the Department shall not, however, serve as any warranty, representation, and/or guarantee that said alarm system shall operate properly and reliably at all times.
(c) 
A single or multistation fire alarm system which complies with the National Fire Protection Association (“NFPA”) Standards (current edition) and the Texas Insurance Code article 5.43-2 (Fire Detection and Alarm Devices) and title 28, Texas Administrative Code, section 34.600 et seq. (Fire Alarm Rules) shall be provided throughout:
(1) 
All new, Assembly Group A, Business Group B, Educational Group E, Factory Industrial Group F, Hazardous Group H, Institutional Group I, Mercantile Group M, Storage Group S, Residential Group R, or Single-Family and Multifamily Residence, as defined in the 2003 International Fire Code regardless of floor area, height, fire partitions, exits, sprinkler systems, manual alarm systems, other requirements or code requirements.
(2) 
All existing and new sections of any existing building whenever additions or alterations result in a fifty percent (50%) increase or a fifty percent (50%) alteration in the original floor area, or a new alarm system is installed, in any Assembly Group A, Business Group B, Educational Group E, Factory Industrial Group F, Hazardous Group H, Institutional Group I, Mercantile Group M, Storage Group S, Residential Group R, or Single-Family and Multifamily Residence, as defined in the 2003 International Fire Code, regardless of floor area, height, fire partitions, exits, sprinkler systems, manual alarms, other requirements or code requirements.
(3) 
All Residential Group R or Multifamily individual dwelling units shall be individually permitted and each individual dwelling unit shall have an individual alarm annunciator as defined in the 2003 International Fire Code, section 902.
(4) 
Any alteration, modification, or change to an existing fire alarm system must meet NFPA Standards (current edition).
(5) 
For an alarm system in the fire alarm mode, the alarm site’s annunciator must continue to indicate and/or signal the presence of smoke and/or fire until manually reset.
(6) 
All fire alarm initiating devices shall be connected to a UL listed control panel to communicate alarm signals to either the Town’s monitoring center or other monitoring station as specified in section 4.02.001, alarm monitoring center. Single station 110VAC smoke detectors installed either in stand-alone or tandem configuration do not meet the requirements of this section.
(7) 
Reserved.
(d) 
Except where modified or qualified elsewhere herein, the following standards are required for security systems (and a copy of all standards shall be available for public inspection at the Department of Public Safety):
(1) 
UL and/or ANSI standards:
(A) 
All security systems installed in business/commercial establishments after the effective date of this article shall utilize equipment, components, and methods of installation equal to or exceeding the following minimum applicable UL or ANSI standards: UL 609 (ANSI SE2.1-1972) “Local Burglar Alarm Units and Systems;” UL 636 (ANSI SE2.7- 973) “Hold-up Alarm Units and Systems;” UL 681 (ANSI SE2.3- 972) “Installation and Classification of Mercantile and Bank Burglar Alarm Systems.” All such installations shall be made by an alarm business.
(B) 
All security systems installed in residences after the effective date of this article shall utilize equipment and components which shall be equivalent to or exceed the minimum applicable UL Standard 1023 (ANSI SE2.4-1972) “Household Burglar Alarm Systems Units.” All installations shall be made by an alarm business. If the security system is to include fire protection, then the alarm business, as well as the alarm agent installing the fire alarm system, must be licensed with the State Department of Insurance, State Fire Marshal as required in section 5 of the Texas Insurance Code article 5.43-2 (Fire Detection and Alarm Devices) and title 28, Texas Administrative Code, section 34.601 et seq. (Fire Alarm Rules), as amended, issued by the State Fire Marshal. All alarm systems equipped with fire protection must meet all requirements as set out in the National Fire Alarm Codes as stated in the National Fire Protection Association Standards (current edition).
(C) 
In those instances where UL and/or ANSI have not established standards for certain categories of equipment or where new equipment is undergoing field testing, the Department may require that the security system be inspected at the expense of the alarm user by a registered professional engineer who shall certify in writing that the security system is safe and reliable.
(D) 
In accordance with the Texas Occupations Code, “An alarm systems company shall notify the municipality in which the alarm system is located of an installation or activation of an alarm system not later than the 30th day after the date of the installation or activation.”
(2) 
Department standards:
(A) 
All security systems shall have a standby power supply for the control panel and the attached equipment. This secondary source of power shall be so installed that if the main source of power fails, the system shall not cause an invalid alarm. All standby power supplies shall be of the rechargeable type and shall be capable of operating the system for a minimum of seven (7) continuous hours. It is the responsibility of the alarm user to insure that all batteries utilized as standby power sources in his security system are tested at least once annually and replaced when found to be defective. All new installations shall have rechargeable power supplies installed at the time of the initial installation of the security system.
(B) 
When the alarm site is a business/commercial establishment, and said alarm site uses the telephone line to transmit an alarm notification when in the fire alarm mode, the alarm system must be equipped with a digital alarm communicator transmitter (ACT) as described in the National Fire Protection Association (NFPA 72), as amended.
(C) 
All activation devices utilized in security systems shall be adjusted so as to reasonably prevent invalid indications of fire or intrusion. In particular, security systems are not to be activated by natural phenomena including, but not limited to, transient pressure changes in water pipes, short flashes of light, wind noises or exterior pressure changes (such as rattling or vibration of windows or sonic booms) and vehicular noises adjacent to the alarm site.
(Ordinance 1684, sec. 3, adopted 2/26/07; Ordinance 1816 adopted 1/11/10)
(a) 
Direct monitoring by the Department.
As a condition of an alarm user having DCAS, an alarm user shall have:
(1) 
The alarm system comply with the Department’s standards for DCAS’ installation, maintenance and connections to the Department and/or the Department’s dispatch center;
(2) 
The alarm system currently registered with the Department as provided herein;
(3) 
Paid all fees applicable to DCAS, as set forth by the Town under the provisions of this article; and
(4) 
The alarm system maintained and/or serviced by an alarm business currently licensed by the State.
(b) 
Cancellation of direct monitoring.
For alarm users who no longer desire to use DCAS, the cancellation of said service may be accomplished by the alarm user providing a signed written request to cancel DCAS, giving the address of the alarm site and the date that the alarm user desires for DCAS to terminate. The Department of Public Safety may inspect the DCAS alarm site upon cancellation to verify proper termination of DCAS alarm service.
(c) 
Termination of direct monitoring.
Upon reasonable notice to the alarm user provided by two attempts, thirty days apart, to deliver such notice by certified mail, the Department of Public Safety may terminate DCAS under the following circumstances:
(1) 
The alarm user vacates the alarm site and the alarm user cancels the Town’s utility services at and to the alarm site;
(2) 
The alarm user fails to obtain or renew the annual alarm registration as required by ordinance;
(3) 
The alarm user fails to pay all fees incurred by invalid alarm signals activated by the burglar/fire alarm system as required by Town ordinance.
(d) 
Restoration of direct monitoring.
A former DCAS alarm user may restore DCAS at an alarm site by complying with the provisions in subsection (a), above. If a person purchases or occupies an alarm site which formerly operated with DCAS, said person may restore DCAS at said alarm site by complying with the provisions in subsection (a), above.
(e) 
Restrictions on automatic dialing devices.
No alarm system with automatic dialing devices shall be keyed to the Department of Public Safety or otherwise connected to the Department terminals. Any such alarm system that is keyed to a primary or secondary trunk line of the Department shall be immediately disconnected at the expense of the alarm user and/or the alarm agent. Failure to disconnect any automatic dialing device of an alarm system which is keyed to the Department shall constitute a violation of this article.
(Ordinance 1684, sec. 4, adopted 2/26/07)
(a) 
Testing of direct connect alarm systems.
(1) 
As a condition to obtaining DCAS, an alarm user shall permit the Department to test the alarm system’s operation to insure its compatibility with the Department’s monitoring and/or signal receiving systems. The Department shall complete all such tests of an alarm system contemporaneously with the alarm system becoming connected to the Department for use and/or operation. Upon request, and prior to the Department conducting such tests, the Department shall provide notice to an alarm user of the date and time that the Department shall conduct said tests.
(2) 
If, in the course of the Department’s testing at an alarm site as provided herein, the Department discovers that the alarm system and/or the alarm site is in violation of the provisions of this article, as amended, the Department shall prepare and promptly deliver a written report to the alarm user explaining and/or specifying such violation(s). Said report shall also require the alarm user to remedy and/or rectify said violation(s) within thirty (30) days after the Department’s delivery of the report to the alarm user. If an alarm user fails to remedy and/or rectify said violation(s) within that time period allotted by the Department for same, then the alarm user’s registration for his alarm system shall be automatically revoked. The Department’s written report described herein shall also provide notice to the alarm user of the conditions under which the Department shall automatically revoke the alarm user’s registration of his alarm system.
(3) 
If the Department discovers that a direct connect alarm system is damaged such that it is unable, for whatever the cause, to provide the Department with a reliable alarm notification, the Department shall provide a written report to the alarm user of same. Such written report shall require the alarm user to remedy and/or rectify said damage within thirty (30) days after the Department’s delivery of the report to the alarm user. If an alarm user fails to remedy and/or rectify said damage within this thirty-day time period, then the alarm user’s registration for his alarm system shall be automatically revoked. The Department’s written report described herein shall also provide notice to the alarm user of the conditions under which the Department shall automatically revoke the alarm user’s registration of his alarm system.
(b) 
Testing of non-DCAS alarm systems.
For all alarm systems with a remote signaling system, and which a person and/or an alarm business installs or upgrades at an alarm site after the effective date of this article, the Department reserves the right and is hereby given authority to inspect and test said alarm system to insure its compliance with the provisions of this article. At such time, the Department may also review the associated alarm monitoring center’s manner and means of providing an alarm notification, so as to determine its compatibility with the communication and receiving system used by the Department for same. During such tests, in the event that the Department discovers that said alarm system does not comply with this article and/or that the Department’s communication and receiving system is incompatible with that alarm monitoring center’s system that is to provide the Department with an alarm notification, the Department will notify the alarm user in writing of same. The Department will then give the alarm user thirty (30) days to bring said alarm system into compliance with this article. If an alarm user fails to come into compliance within this thirty-day time period, then the alarm user’s registration for his alarm system shall be automatically revoked.
(Ordinance 1684, sec. 5, adopted 2/26/07)
All security systems equipped with exterior sound-producing devices, including but not limited to gongs, buzzers, sirens, bells or horns shall be equipped with a timer and/or an automatic shut-off mechanism which limits the continuous operation of such sound-producing device to fifteen (15) minutes. However, in such instance where the alarm site is a business/commercial establishment, said exterior sound-producing device shall be equipped to limit its continuous operation to thirty (30) minutes.
(Ordinance 1684 sec. 6, adopted 2/26/07)
(a) 
Registration required for security systems.
A person who desires to install and/or operate an alarm system or a local alarm system in the Town after the effective date hereof shall register said security system with the Department. The Department shall provide the registration form and assess that fee which is provided for same by Town resolution.
(b) 
Registration information.
The Department’s registration form shall be signed by the alarm user and shall include, among other things, the following information:
(1) 
The name, address and telephone number of the alarm user;
(2) 
The name, address, and telephone number of the alarm business responsible for installing the security system;
(3) 
The name, address, and telephone number of the alarm business that the alarm user will use for purposes of servicing the security system;
(4) 
When the alarm system is not DCAS, the name, address and telephone number of the alarm monitoring center for that alarm system;
(5) 
The name, address and telephone number of at least three (3) other persons with access to the alarm site protected by the alarm system; and
(6) 
A description of the specific alarm activation devices to be installed at the alarm site, along with the manufacturer and model number of said security system’s control panel.
(c) 
Annual renewal of registration.
The registration described herein shall be valid for a twelve-month period from the date that the Department issues same. Thereafter, and upon the condition that the Department has not revoked said registration as provided for herein, an alarm user shall renew his security system’s registration on an annual basis. If an alarm user fails to renew his security system’s registration within the thirty (30) days following the expiration of said twelve-month period, then that alarm system’s registration with the Department will automatically cancel. Moreover, no security system registration shall be renewed unless the security system is in compliance with all the provisions of this article, as amended.
(d) 
Continuance of present alarm registrations.
All alarm registrations on file with the Department prior to this article taking effect and not in conflict with this article, shall continue in full force and effect.
(e) 
Penalties for alarm registration violations.
(1) 
If an alarm user fails to register his security system with the Department, such act and/or omission shall constitute a violation of this article;
(2) 
If an alarm user operates a nonregistered security system, such act and/or omission shall constitute a violation of this article; and
(3) 
Failure of any alarm user to update any of the information requested in the registration form, as changes occur with the alarm user’s information, chosen alarm monitoring center, or any alarm system upgrades, shall constitute a violation of this article.
(f) 
Reserved.
(Ordinance 1684, sec. 7, adopted 2/26/07; Ordinance 1816 adopted 1/11/10)
(a) 
Alarm system registrations.
The annual fee that an alarm user shall pay to the Town for the registration of his alarm system with the Department shall be set by Town Council resolution. All fines owing to the Town for violations of this article, as amended, and/or all delinquent penalty payments owing to the Town under the provisions hereof, must be paid in full before the Department shall renew an alarm system registration.
(b) 
Testing.
No fee shall be charged for an initial testing by the Department to verify a security system’s compliance with the regulatory provisions of this article. If and when it is necessary that, within any twelve-month period, the Department “retests” a security system in order to verify said security system’s compliance with the regulatory provisions of this article, the fee for same shall be set by Town Council resolution. The fee for any subsequent retesting of that alarm system during said twelve-month period shall also be set by Town Council resolution.
(c) 
Re-registration.
The fee for each re-registration of an alarm system which the Department previously revoked under the provisions of this article shall be set by Town Council resolution.
(d) 
All fees and service charges authorized in this article shall be billed to the alarm user through the Town’s utility billing system and shall be payable, including any late charges or penalties, as provided in Town Ordinance Number 851, as amended, which regulates the payment and collection of utility bills.
(e) 
Reserved.
(Ordinance 1684, sec. 8, adopted 2/26/07; Ordinance 1816 adopted 1/11/10)
(a) 
Charges for invalid alarms.
The first five (5) invalid alarms at an alarm site during any twelve-month period, and to which the Department responds by sending one of the Department’s officers to the alarm site, shall not result in a service charge to the alarm user. Thereafter, and during said twelve-month period, each such additional response shall result in a fee set by Town Council resolution. Each Department response to an invalid alarm shall remain on file with the Department.
(b) 
Alarm registration revocation.
The Department reserves the right to revoke an alarm user’s security system registration with the Department if more than five (5) invalid alarms at his alarm site are responded to by the Department, as described above, in the same calendar month, or, more than twelve (12) in any twelve-month period. In addition, the Department may revoke an alarm user’s registration if said alarm user fails to pay all invalid alarm charges to the Town within thirty (30) days of that invalid alarm to which the penalty set forth herein applies.
(c) 
Re-registration.
In such instances where the Department revokes an alarm user’s registration of his security system, nothing herein shall prevent said alarm user from coming into compliance with the provisions of this article, and re-registering his security system with the Department.
(Ordinance 1684, sec. 9, adopted 2/26/07)
(a) 
Any notice provided for in this article, and to be given by the Department, shall be in writing and shall be deemed given when personally delivered to the alarm user, or two (2) business days after being deposited in the United States mail, postage prepaid, certified, and return receipt requested, to the address stated in the alarm user’s registration form for the alarm system in question, or, two (2) business days after the Department affixes such notice on the doorway/entryway of the alarm site in question.
(b) 
The Department of Public Safety shall prepare a written notice of the requirements of this article to be distributed by the Building Inspection Department at the time application for a building permit is made. By obtaining a building permit for work within the scope of this article, the applicant agrees to abide by this article and allow the reasonable inspection of the premises by the Department of Public Safety for compliance with this article.
(Ordinance 1684, sec. 10, adopted 2/26/07)
In addition to those penalties previously set forth herein, any person that shall fail to comply with or that shall violate any of the provisions of this article shall be deemed guilty of a misdemeanor, and upon conviction thereof, may be fined as provided in section 1.01.009 of this code.
(Ordinance 1684, sec. 11, adopted 2/26/07)