For the convenience of the consumer, and as a measure of safety
to the service, the following regulations shall govern.
(1990 Code, sec. 8.2400)
Consumers shall install an approved “stopcock” inside
the property line, at a location accessible in case of emergency,
and shall not use the curb cock at meter in lieu thereof.
(1990 Code, sec. 8.2401)
If, in the judgment of the water department, the placing of
an approved checkvalve on the property side of a water meter serving
any consumer is considered necessary for the safety of the water system,
such approved checkvalve shall be immediately installed at the expense
of the consumer, after due notice in writing shall have been given
to the consumer by the water department.
(1990 Code, sec. 8.2402)
On any premises where any character of storage hot water heater
is directly connected, a checkvalve shall be installed by the consumer
before water from the water department is used.
(1990 Code, sec. 8.2403)
All persons having boilers, air-conditioning equipment or other
water-consuming devices, which may become damaged due to interruption
of the water service, and which are supplied directly with city water,
do so at their own risk. The city shall not be liable for any damage
that may occur on account of the water being cut off for any purpose,
or on account of the breaking of any pipe or fixture by pressure of
the water from the city mains. Customer is responsible for having
water turned off and the city isn’t responsible for flooded
homes, businesses or property when activating initial service or any
other time the service is reactivated for any reason.
(Ordinance 17-037, ex. A, adopted 9/26/17)
Where city water is used to supply a boiler, the owner should
provide a tank of sufficient capacity to afford a supply of at least
twelve (12) hours, into which tank the service pipe will be discharged.
(1990 Code, sec. 8.2405)
The water department may, at any time, order the water cut off
from any premises connected with the city mains for repairs, extensions
or other necessary purposes.
(1990 Code, sec. 8.2406)
It shall be unlawful to build driveways in such a manner as
to expose any meter or fire hydrant to damage from traffic. Whenever
the property owner requests the moving of any meter or fire hydrant,
such cost shall be at the expense of said property owner. In such
case the property owner or contractor shall make application to the
director of public works to have such structure moved. Upon approval
by the director of public works, the property owner or contractor
shall be furnished with an estimate of the cost of such moving. Upon
deposit of such estimated sum, by the property owner or contractor,
the water department will proceed to make the desired change in the
location of said structure.
(1990 Code, sec. 8.2407)
It shall be unlawful to connect to any service until the meter
has been installed or approval has been secured from the utility office.
(1990 Code, sec. 8.2408)
See the plumbing code in article 22.04 of this code.
(1990 Code, sec. 8.2409)
(a)
No person other than an authorized officer or employee of the water
department shall have any badge or credential of the water department.
It shall be the duty of each and every officer and employee of the
water department, upon resignation or dismissal or termination of
duty or employment by any other manner, to surrender and deliver to
the superintendent of water distribution at his or her office all
badges and credentials, tools or other properties belonging to the
water department.
(b)
Any such officer, inspector, foreman or authorized employee of the water department shall, upon presentation of his or her badge or other credentials provided for in subsection (a) above, have free access at all reasonable hours to any premises supplied with city water for the purpose of making an inspection thereof or for reading meters.
(c)
In case any such authorized employee shall be hindered or prevented
in making such examination, the water department may cause the water
to be turned off from such premises without notice to such owner or
occupant of said premises.
(d)
The plumbing inspector shall make inspections of all service pipes,
connections, utilities or fixtures installed for the purpose of receiving
city water, and in the event the same shall not be approved by the
plumbing inspector, the water department shall refuse or discontinue
water service to such premises.
(1990 Code, sec. 8.2410)
(a)
Before any person shall construct any sidewalk or concrete driveway
on any street in the city, he or she shall give the director of public
works notice in writing at least twenty-four (24) hours before such
work of construction is begun, stating where such sidewalk or driveway
is to be constructed, and when work thereupon will be begun, in order
that the water department may have ample opportunity to rearrange
the water pipes and to set the meter boxes and other water service
accessories where necessary.
(b)
It shall be unlawful for anyone constructing a sidewalk in the city
to construct the same over and above any stop box, meter box or valve
box of the water department, but all such boxes shall be left free
and open and accessible from the top of such sidewalk.
(1990 Code, sec. 8.2411)
All contractors who open, grade, regrade, fill, excavate or
work any street or alley shall give ten (10) days’ written notice
to the director of public works for the removal, raising or lowering
of any water mains, pipes, fittings, meters or other waterworks material
that may interfere with such work, and upon failure to furnish such
notice, any damage resulting from such failure will be charged against
the contractor responsible.
(1990 Code, sec. 8.2412)
In the event that a residential customer is billed for excessive usage of which there is no way to account for the usage in a reasonable manner, the director of finance or his designee is authorized to adjust the consumption to the same consumption as the same month in the prior year, or, if that information is not available, the consumption shall be based on an average of the highest and lowest consumptions in the customer’s history. No adjustment shall be made if there is not a minimum of three (3) months of billing history, and no more than one (1) such adjustment will be allowed in a twenty-four-month period. The amount to be written off will be at production cost. The residential customer is required to furnish a plumber’s statement or affidavit confirming there was a leak and that the leak was repaired. If in the judgment of the city manager a water leak adjustment is warranted for a commercial account, he/she shall be authorized to make such adjustment. In such an instance, the requirements set out for residential water leak shall be followed. The write-off fee is as provided in section A20.02.084 of the fee schedule in appendix A to this code.
(Ordinance 12-072 adopted 11/27/12)
Only pipes of a size and kind prescribed by the water department
shall be used to connect with the water mains and pipes of the city
water system, and the use of any other kind of pipe is expressly prohibited.
(1990 Code, sec. 8.2415)
Neither the water department nor the superintendent of water
distribution shall be responsible for any damage by water resulting
from defective plumbing, broken or faulty services or water mains,
or resulting from any condition of the water itself or any substance
that may be mixed with or be in the water as delivered to the consumer.
(1990 Code, sec. 8.2416)
