(a) Meters shall be read to the one gallon monthly at approximately the
same time each month and the consumer notified in the manner chosen
by customer in writing of the applicable charges and the due date
for payment of such charges.
(b) Utility bills shall be due and payable on or before the 10th day
of the month following the month for which the charges are made. Utility
bills not paid by the 10th day of the month shall be deemed delinquent,
and the city shall collect an additional amount equal to 10% of the
bill, inclusive of water, sewer, household hazardous waste and solid
waste collection charges, before delinquency, as penalty for late
payment.
(c) Water service on accounts not paid by the last Wednesday of the month
in which payment was due shall be cut off, and a charge in the amount
prescribed in the fee schedule adopted by the city council and available
from the city secretary shall be paid to the city before said water
service is reconnected. The city may allow, upon written request from
the consumer, a payment plan agreement. Payment plans shall require
payment in increments to allow payment in full by next billing date.
In certain circumstances, the city administrator may allow a longer
period to pay. In cases where more time is given, water shall be cut
off if payee defaults on payment plan.
(d) For customers who start or end with a partial month remaining, the
following policy shall apply: Customers who establish/discontinue
accounts with seven or less days remaining in a month are not charged
the minimum charge. Customers who establish/discontinue accounts with
more than seven day remaining in a month will have the minimum charge
prorated based upon the number of days remaining in the month.
(e) Should service be discontinued as above stated, applicable service
charges will be added to the delinquent amount due and the delinquent
amount plus service charges must be paid before service is resumed.
Additionally, if at the time of discontinuation of service the customer
has not previously paid a service deposit as required by this code,
such deposit shall be paid before service is resumed.
(f) The utility deposit shall be held by the city until such time as
the account is closed or the city receives information indicating
the customer intended to close the account and/or is no longer using
utility services. If the account has been paid in full at closing,
including the final billing, the deposit shall be refunded in full.
Should the account not be paid in full, the city may apply the deposit
to the account balance and either refund the surplus deposit or bill
for the excess account balance.
(g) Deposits shall be refundable under the conditions described herein.
Charges are not refundable, and shall be cumulative.
(h) The schedule of customer deposits and charges shall be as provided
in the fee schedule adopted by the city council and available from
the city secretary.
(Ordinance 2021-02 adopted 2/23/21)
(a) Water rates.
The rates charged for water service furnished
to customers within the corporate limits of the city shall be as provided
in the fee schedule adopted by the city council and available from
the city secretary.
(b) Sewer rates.
The rates charged for sewer service furnished
to customers within the corporate limits of the city shall be as provided
in the fee schedule adopted by the city council and available from
the city secretary.
(c) Contractors.
(1) All water usage necessary for the normal construction of water, sewer,
street, and other public works projects shall be measured by meters
furnished by the water utility and billed to the contractor’s
account based on the city’s prevailing rates. Upon payment of
the deposit, the contractor shall obtain a meter from the water utility
and shall be responsible for the meter, valve, fittings, and hydrant.
Any damages that may occur to the meter shall be repaired by the city
at the contractor’s expense. The contractor’s deposit
for the portable meter and deposits as outlined in the fee schedule
adopted by the city council and available from the city secretary,
less repair costs, if applicable, shall be refunded provided that
the account has been paid in full.
(2) A meter may be moved to various locations, but the contractor shall
report its location to the water utility at the time of any relocation.
The contractor shall assure that the meter is read on or about the
15th day of each month by notifying the water utility of its location,
bringing it to the water utility to be read, or taking a photo of
the reading and sending to the water utility. Failure to comply with
this provision shall result in a penalty charge to the contractor’s
account in an amount equal to the monthly billing for 100,000 gallons
of water.
(Ordinance 2021-02 adopted 2/23/21)
(a) To open a new water account, water customers shall be required to
make a deposit with the city that conforms to the established policy
of the water utility as outlined in the fee schedule adopted by the
city council and available from the city secretary.
(b) Bills may be paid by cash, check, money order, or credit card. The
water utility reserves the right to refuse payment by personal check
if through experience or other information there is reason to believe
the check will not be honored at the payer’s bank.
(c) A charge shall be made by the water utility for each new tapping
of or connection to any water main or sanitary sewer line of the city,
said charge to be determined by the size of the connection in accordance
with the schedule therefor provided in the fee schedule adopted by
the city council and available from the city secretary.
(d) In addition to the charges set forth in subsection
(c) above, customer shall be responsible for paying any additional costs such as street patching as set forth in the fee schedule adopted by the city council and available from the city secretary. If third-party services are used, the customer is responsible for coordinating, hiring, and paying for said services in accordance with the city fee schedule. City shall supervise and inspect work prior to applicant receiving water services.
(e) For work not addressed in the fee schedule adopted by the city council
and available from the city secretary, the water utility shall charge
the actual costs incurred by the water utility, including all labor,
materials, and equipment necessary to make the tap, run the service
line, set the meter and box, and any other work reasonably necessary
thereto.
(f) All street cuts require council approval. For major thoroughfares,
no cut shall be made if boring is possible in the judgment of the
city.
(g) On sewer services 5" and larger in size, a manhole approved by the
director shall be installed at the city sewer main over the sewer
service unless a wye has been installed at the time the main was laid.
(h) It shall be the responsibility of the property owner to maintain
the sewer service from the sewer main to and on his property, including
the connection to the sewer main. The cost of the manhole and sewer
service shall be paid by the customer.
(Ordinance 2021-02 adopted 2/23/21)
(a) Water rates.
The rate charged by the city for water
outside the corporate limits of the city shall be determined by the
city council.
(b) Sewer rates.
The rates charged by the city for sewer
service outside the corporate limits of the city shall be determined
by the city council.
(Ordinance 2021-02 adopted 2/23/21)