Each monthly account owed the city by any person, firm or corporation
for water, sewer, garbage and electrical services provided during
the month shall be and is hereby declared due and payable on or before
25 days after the mailing of the statement and, if not paid before
the said date, same shall become delinquent and, therefore, there
shall be assessed and collected by the city on each delinquent account
a penalty of 10% of the amount owing thereon.
(Ordinance 1128 adopted 12/15/11)
(a) The city shall discontinue services for water, sewer, garbage and electricity to any person, firm or corporation for any of the following reasons, subject to the exceptions provided in subsection
(b):
(1) For delinquent, unpaid charges for utility services not paid by the
disconnection date. The “disconnection date” is defined
as the 5th day following the date upon which such account has become
delinquent.
(2) If a customer who is receiving water, sewer, garbage, and/or electricity
service and is delinquent on his garbage utility bill on the disconnection
date, the city may discontinue the water, sewer, and/or electricity
service until the delinquent garbage utility bill is fully paid, even
if the other utility accounts are current.
(3) If a customer receives utility service at more than one (1) location
in the city, has more than one (1) account for utility service with
the city and is delinquent on any one (1) account with the city on
the disconnection date, the city may discontinue the utility service
at the other location until the delinquent utility bill is fully paid,
even if the utility account at the other location is current.
(b) Exceptions to discontinuance of utility services.
(1) An extension or deferred payment agreement between the city and the
customer has been completed requiring a payment of 50% of the past
due amount at the time the agreement is made and payment of the remaining
50% of the past due amount within ten (10) days or services will be
discontinued. Each customer will be limited to a maximum of four (4)
extensions or deferred payment agreements per calendar year. Any additional
extensions or deferred payment agreements must be evaluated on the
basis of merit and may only be approved by the city manager.
(2) During extreme weather conditions, which are defined as temperatures
below 32 degrees or above 99 degrees Fahrenheit for that day, a customer
will have three (3) days to complete an extension or deferred payment
agreement or services will be discontinued.
(c) Any person, firm or corporation having services discontinued for
nonpayment of charges due will be required to pay the total amount
due and may be required to pay an additional amount as a restoration
fee and/or deposit before services are restored.
(Ordinance 1137 adopted 6/20/13)
There shall be assessed and collected by the city a service charge for restoration of any city service discontinued for any of the reasons provided in section
13.03.002. This restoration fee will be set from time to time by the city council and maintained on file in the office of the city secretary.
(Ordinance 1137 adopted 6/20/13)
A fee shall be charged for processing each check or bank draft
given in payment for utility services which is dishonored by the customer’s
bank for any reason in an amount as established by ordinance or resolution
of the city council. On or after the disconnection date shown on the
customer’s invoice, utility service is subject to immediate
disconnection when the city’s bank notifies the city that the
customer’s check or bank draft has been dishonored. The city
will not accept payments made by check or bank draft for charges owed
on any utility accounts of a customer who has had three (3) or more
checks dishonored within a period of two (2) years. Payments must
be made by cash, cashier’s check or money order until the customer
has maintained service in the name (including transfers, new meters
and address changes) for at least twelve (12) consecutive months,
without having service disconnected for nonpayment or two or more
penalties assessed for late payment.
(Ordinance 1137 adopted 6/20/13)