No person shall hereafter collect refuse, rubbish, brush or trash within the city limits of the city without first having obtained from the city council, under the provisions of this division, a written permit for such purpose, provided, however, that nothing contained in this chapter shall prevent residential customers from disposing of their own refuse, trash or rubbish individually if such is done within the terms of this chapter and particularly section 66-2.
[Code 1984, ch. 6, § 5(G)]
(a) 
Contractor shall provide an on-call service for the collection of large quantities of debris, including temporary roll-off service. Upon request by a customer, contractor shall provide an estimate of the cost to remove and dispose of such items and upon mutual agreement between Contractor and customer, the contractor shall perform the service. The agreed upon fee for the service shall be paid by the customer immediately upon completion of the work performed.
(b) 
The city manager will be the authority for the approval of charges for any service not contemplated by this division and for the disposition of any dispute between a customer and contractor. The city manager may designate a city employee to act as an enforcement officer hereunder and to act as a liaison between city and contractor. Any provisions contained in this division to the contrary notwithstanding, the contractor shall not be required to collect and remove debris or other trash resulting from new construction or a sizeable amount of trash and debris being cleared in preparation for construction. Provided, however, upon the request of any residential or commercial customer, the contractor shall collect and remove such trash and debris and shall receive for such services a fee or charge mutually agreed between Contractor and the requesting customer.
(c) 
Should a dispute arise between the city, contractor, and/or a customer as to whether the contractor actually failed to make a collection (whether the contractor missed a pickup), the decision of the city manager in such matters shall be final and city and contractor shall abide by such decision. However, if any customer fails to timely place brush, permanent containers, disposable containers or recycling containers out, maintains improper or inadequate containers for the nature, volume or weight of refuse, rubbish and trash to be removed from the premises, or places improper bundles or volumes of brush or trash for collection, contractor may refrain from collecting all or a portion of such brush, refuse, rubbish, trash, yard waste or recyclable materials and shall notify the city of the reason for such noncollection. The contractor shall also provide notice to the customer of the reason for such noncollection, unless such noncollection is the result of the customer's failure to timely place the brush or containers out for collection. The contractor's notice to the customer shall be in writing, attached to the container or the front door of the residence or commercial business, and shall indicate the nature of the violation and the correction required in order that such refuse, rubbish, trash, yard waste, brush or recyclable material may then be collected at the next regular collection date. When the city is notified by a customer that refuse, rubbish, trash, brush, yard waste or recyclable materials have not been removed from his premises on the scheduled collection day and where no notice of noncollection nor a change in collection schedule has been received from contractor, the city shall investigate. If the investigation discloses that the contractor has failed to collect refuse, rubbish, trash, brush, yard waste or recyclable materials from the subject premises without cause, the contractor shall collect such refuse, rubbish, trash, brush, yard waste or recyclable materials within 12 hours after a collection order is issued by the city, at no additional charge.
[Code 1984, ch. 6, § 5(F); Ord. No. 839-98, § III, 5-12-1998]
(a) 
Contractor shall make two collections each week for each residential customer and each commercial customer not utilizing or requiring commercial containers. Contractor shall not commence service to residential customers or to commercial units located within 200 feet of a residential structure prior to 7:00 a.m., or continue such service after 9:00 p.m. on the same day. No collections will be made on Sundays or holidays unless by prior special arrangement.
(b) 
The following days shall be recognized as holidays, and services will not be required on those days:
(1) 
New Year's Day.
(2) 
Memorial Day.
(3) 
Independence Day.
(4) 
Labor Day.
(5) 
Thanksgiving Day.
(6) 
Christmas Day.
(c) 
Holidays falling on Saturday will be observed on the preceding Friday unless Saturday is a scheduled collection day. For residential service only, holidays falling on Sunday will be observed on the following Monday. When a collection day is missed due to the holiday schedule, the contractor will collect all refuse, rubbish, trash, brush, yard waste and recyclable materials on the next scheduled service date. No adjustment or reduction in monthly customer service charges will be made as a result of the noncollection on holidays.
[Code 1984, ch. 6, § 5(H); Ord. No. 828-97, § III(A), 12-9-1997; Ord. No. 839-98, § IV, 5-12-1998]
Every owner, occupant, tenant or lessee using or occupying any building, house or structure within any single-family, professional, retail or light commercial zoning district in the city which is on the city's water system and has a dedicated water meter shall be required to utilize and pay for garbage service provided by the city or its designee, except for multi-family residences in which the property owner provides communal trash facilities. Occupants of such premises may remove and transport their own solid waste, but shall receive no credit on their accounts for doing so. Occupants in heavy commercial, mixed use, industrial and planned development zoning districts may share dumpster services, however each business that does not maintain a dumpster shall be charged a monthly administrative fee equal to the current charge for base residential service.
[Ord. No. 1292-15, § 1, 4-21-2015; Ord. No. 1318-16, § 1, 9-6-2016]