Note: Prior ordinance history: Ords. 1584, 1634.
means a certificate of public convenience and necessity issued
by the chief of police, authorizing the holder thereof to conduct
a taxicab business in the city, and shall be synonymous with the term
"owner's permit."
means the chief of police of the city, or his or her designated
representative.
means the city of Pleasanton.
means every person in charge of or operating any passenger-carrying,
motor-propelled vehicle as defined in this section, either as an owner
or employee or under the direction of owners or employees.
means a permit to drive and operate a taxicab for hire in
the city.
means a daily record prepared by a taxicab driver of all
trips made by said driver showing the time and place of origin, destination,
route taken, any stops or long delays made during the trip, number
of passengers and the amount of fare of each trip.
means any person, firm or corporation who in any manner has
the proprietary use, ownership or control of any passenger-carrying
motor-propelled vehicle.
means a card issued by the finance director for display in
each taxicab which contains the maximum rates of fare then in force.
means any place commonly used for the purpose of public travel.
means a motor-propelled passenger-carrying vehicle of a distinctive
color or colors (other than ambulances and cars operated by funeral
directors), and which is of such public appearance as is customary
for taxicabs in common usage in this county, and which is operated
at rates per mile or upon a waiting time basis or both, and which
is equipped with a taximeter and which motor-propelled vehicle is
used for the transportation of passengers for a fee over and along
the public streets, not over a defined route, but as to route and
destination, in accordance with and under direction of the person
hiring such vehicle.
means any instrument, appliance, device or machine by which
the charge for hire of a passenger-carrying vehicle is calculated,
either for distance traveled or waiting time, or both, and upon said
instrument, appliance, device or machine, such charge is numerically
and visibly indicated.
means the time when a taxicab is not in motion from the time
of acceptance of a passenger or passengers to the time of discharge,
but does not include any time that the taxicab is not in motion if
due to any cause other than the request, act or fault of a passenger
or passengers, or the presence of traffic congestion or blockage of
a railroad crossing not reasonably foreseen by the driver.
(Ord. 1744 § 1, 1998)
It is unlawful for any person to engage in the business of operating
any taxicab in the city without obtaining a valid certificate of public
convenience and necessity. All persons applying for such a certificate
shall file with the police department an application which shall set
forth:
A.
The
name, address and phone number of the owner, person applying and all
persons financially interested in the operation of said taxicabs.
All applicants shall be a minimum of 25 years old.
B.
The
number of vehicles for which a certificate of public convenience and
necessity are desired.
C.
The
California Department of Motor Vehicles registration showing that
the vehicles are currently registered as commercial vehicles to the
owner for which application is made.
D.
The
make and type of taximeter intended to be installed in each taxicab
for which application for a certificate is made.
E.
A description
of the proposed color scheme, insignia or any other distinguishing
characteristics of the taxicab.
F.
The
proposed schedule of rates, which shall not exceed those fees established
and set by resolution of the city council.
G.
An application
fee as set forth in the master fee schedule (on file in the office
of the city clerk), that shall accompany each application for a certificate
of public convenience and necessity.
H.
A copy
of the certificate of insurance for the business and taxicabs, or
a written statement from the insurance company agreeing to provide
insurance should the application be granted. This insurance company
shall be headquartered in the United States, authorized by the state
to provide insurance in this state and approved by the city attorney
as to its financial status.
I.
A copy
of the Federal Communication Commission license to operate a base
and mobile radio units.
J.
A statement
of personal business history regarding taxicab operations/ownership.
K.
A statement
as to whether the applicant has ever been denied a municipal taxi
permit, or if it was issued whether it was ever suspended or revoked,
and if yes, why.
L.
Such
other additional information as the chief of police may reasonably
require.
(Ord. 1744 § 1, 1998; Ord. 2120 § 1, 2015)
A.
Publication
of Application. Upon the filing of any application for a certificate
with the chief of police, notice thereof shall be published one time
in a local newspaper of general circulation.
B.
Protest
and Hearing. Persons interested or protesting an application should
notify the chief of police in writing within five business days of
the publishing of said notice of application.
Within 30 days of receipt of a written protest, the chief of police shall convene a hearing regarding said application. At the hearing, parties shall not be bound by the formal rules of evidence. The chief of police shall hear the information submitted by the protesting party, any interested party, and the applicant. The chief of police shall issue a written decision no later than 10 business days following the hearing. Such decision shall be supported by the findings set forth in subsection C of this section.
C.
Findings
of Decision. The chief of police shall issue or deny such certificate
after investigating the applicant and the facts set forth in the application.
If the chief of police finds that the applicant is fit, willing and
able to meet the provisions of this chapter and any and all rules
promulgated by the chief of police, then the chief of police shall
issue a certificate stating the name and address of the applicant,
and the date of issuance; otherwise, the application shall be denied.
In reaching a decision, the chief of police shall consider:
1.
The
character, experience and responsibility of the applicant.
2.
Whether the applicant complies with the conditions of mandatory controlled substance/alcohol testing as set forth in Section 53075.5 of the Government Code and outlined in Section 6.40.105 of this chapter.
3.
Any
other information the chief of police deems pertinent to the issuance
of a certificate.
(Ord. 1744 § 1, 1998)
Any person may appeal the decision of the chief of police, by
filing a written notice of appeal, stating the basis of the appeal,
with the city clerk within five days after the chief of police's decision.
Such appeal shall be heard by the city manager within 30 days. The
city manager may affirm, amend, or reverse the decision, or take other
action deemed appropriate after receiving oral or written testimony
from the appellant, the certificate holder, the chief of police, and
all interested persons. In conducting the public hearing, the city
manager shall not be limited by the formal rules of evidence. The
hearing shall be de novo.
(Ord. 1744 § 1, 1998)
Before the chief of police issues the certificate, there shall be in full force and in effect insurance for each authorized vehicle in the amount of at least $1,000,000.00 for injuries sustained in any one accident; and $100,000.00 for property damage resulting from any one accident. Said insurance shall benefit any person who shall be injured or who shall sustain damage to property caused by the negligence of a certificate holder, and/or the holder's employees or agents. Said insurance certificate shall be filed with the police department and shall be with an insurance company authorized to do business as provided in Section 6.40.020(H) of this chapter.
(Ord. 1744 § 1, 1998)
A.
Within
one year from the date that a certificate is issued, and thereafter
all the time that the certificate is in force, the owner shall provide
evidence that the owner has obtained a site within the city where
drivers shall park their taxicabs when not in use or when waiting
to be dispatched. Such evidence must include a zoning certificate
for the site.
B.
An owner's
failure to provide such evidence shall be grounds for the certificate
to be suspended or revoked.
(Ord. 1744 § 1, 1998)
Before the chief of police issues the certificate, the applicant
shall pay the city's business license tax for the right to engage
in the taxicab business as set forth in the master fee schedule (on
file in the office of the city clerk).
(Ord. 1744 § 1, 1998; Ord. 2216 § 2, 2021)
No certificate may be sold, assigned, mortgaged or otherwise transferred without the written consent of the chief of police. Any proposed assignee may be required to meet the application procedures set forth in Section 6.40.030 of this chapter.
(Ord. 1744 § 1, 1998)
A.
Every
certificate issued under this chapter shall be valid for a period
of five years subject to revocation in a manner prescribed in this
chapter.
B.
Every
driver's permit issued under this chapter shall be valid for a period
of two years, subject to revocation in the manner prescribed in this
chapter.
(Ord. 1744 § 1, 1998)
A certificate issued under the provisions of this chapter may
be suspended or revoked at any time by the chief of police if the
holder thereof has:
A.
Violated
any of the provisions of this chapter.
B.
Discontinued
operations of more than 30 days.
C.
Been
convicted of violating any ordinances of the city, or the laws of
the United States or the state, the violation of which reflects unfavorably
upon the fitness of the holder to offer public transportation.
D.
Operated
the taxicab or taxicabs at a rate of fare in excess of that established
and set by resolution of the city council.
(Ord. 1744 § 1, 1998)
Anyone proposing to drive a taxicab for hire shall meet all
conditions set forth in Section 53075.5 of the Government Code, before
employment and issuance of a driver's permit, or driver's permit renewal.
A.
Drivers
shall test negative for each of the controlled substances specified
in Part 40 (commencing with Section 40.1) of Title 49 of the Code
of Federal Regulations. Drivers shall test negative for these controlled
substances and for alcohol as a condition of permit renewal.
B.
Procedures
shall be substantially as in Part 40 (commencing with Section 40.1)
of Title 49 of the Code of Federal Regulations, except that the driver
shall show a valid California driver's license at the time and place
of testing.
C.
The
chief of police shall accept test results from other jurisdictions
having testing procedures conforming with Government Code Section
53075.5. Any negative test result shall be accepted for one year as
meeting a requirement for periodic permit renewal testing, if the
driver has not tested positive subsequent to a negative result. However,
an earlier negative result shall not be accepted as meeting the preemployment
testing requirement for any subsequent employment, or any testing
requirements under this chapter other than periodic driver's permit
renewal testing.
D.
In the
case of a self-employed independent driver, the test results shall
be reported directly to the chief of police, who will notify the taxicab
company of record, if any, of positive results. In all other cases
the results shall be reported directly to the employing transportation
operator, who is required to notify the chief of police of positive
results.
E.
All
test results are confidential and shall not be released without the
consent of the driver, except as authorized or required by law.
F.
Certificate
applicants shall be responsible for compliance with, and shall pay
all costs of, this testing program with respect to their employees
and potential employees, except that an applicant may require employees
who test positive to pay the costs of rehabilitation and of return-to-duty
and follow-up testing.
G.
Upon
the request of a driver applying for a permit, the chief of police
shall give the driver a list of the consortia certified pursuant to
Part 382 (commencing with Section 382.101) of Title 49 of the Code
of Federal Regulations that are known by the chief of police to offer
tests in or near Pleasanton.
H.
No evidence
derived from a positive test result pursuant to the program shall
be admissible in a criminal prosecution concerning unlawful possession,
sale or distribution of controlled substances.
I.
Pursuant
to federal law, and in accordance with Section 34520(b)(1) of the
Vehicle Code, upon the request of an authorized employee of the police
department, holders of certificates and driver's permits shall make
available for inspection copies of all results and other records pertaining
to controlled substances and alcohol use and testing conducted pursuant
to federal law, and as specified in subdivision (a) of that section,
including those records contained in individual driver qualification
files.
(Ord. 1744 § 1, 1998)
Conditions that show sufficient justification exists to suspend
or revoke a certificate shall give cause for the chief of police to
complete an investigation and document his or her findings. The chief
of police shall then make a written determination, supported by findings,
and forward such determination to the holder. The holder of a certificate
may appeal the suspension or revocation by sending a written notice
of appeal to the chief of police within 10 days from the date of the
determination. The notice of appeal should include facts that may
justify rescinding the suspension or revocation. The chief of police
will forward the notice of appeal and supporting documents concerning
certificate revocation or suspension to the city manager. The city
manager will review all certificate information and determine if the
revocation or suspension will stand. The city manager, at his or her
discretion, may hold a public hearing on the matter and accept oral
and written testimony. The holder will be notified in writing of the
city manager's decision concerning the appeal within 30 days after
sending the written notice of appeal. The decision of the city manager
shall be final.
(Ord. 1744 § 1, 1998)
If the chief of police, or city manager following an appeal,
finds that sufficient justification exists for the suspension or revocation
of a certificate, the holder shall surrender the certificate to the
chief of police, and the operation of any taxicab or taxicabs covered
by such certificates shall cease.
(Ord. 1744 § 1, 1998)
It is unlawful for any person to operate a taxicab in the city
without first having obtained a driver's permit from the chief of
police. All persons applying for such a permit shall file with the
chief of police the appropriate application fee, as set forth in the
master fee schedule (on file in the office of the city clerk) and
an application which shall set forth:
A.
The
applicant's name, home address, date of birth and phone number. The
applicant shall provide a copy of the appropriate class California
driver's license. If the applicant is not a citizen of the United
States, a copy of the applicant's work authorization permit needs
to be submitted. Any information relative to the applicant's driving
record and history of criminal convictions, if any.
B.
A statement from the applicant as to whether the person is being hired as an independent contractor or as an employee of the taxi company. The person hired as an independent contractor is required to obtain a city business license and provide a certificate of insurance pursuant to Section 6.40.050 of this chapter.
C.
The
taxicab company the applicant is planning to work for, the name of
the owner, the business address and business phone number.
D.
The
experience of the applicant in the transportation of passengers.
E.
A concise
history of the applicant's past 10 years of employment.
F.
Two
recent photographs, one and one-half inches by one and one-half inches
in size.
G.
Applicants shall submit to a drug/alcohol test in accordance with Section 53075.5 of the Government Code, and as set forth in Section 6.40.105 of this chapter, before employment and upon driver's permit renewal.
(Ord. 1744 § 1, 1998)
The police chief shall issue or deny the application for a driver's
permit within 60 days of receipt of a completed application. When
necessary, the chief of police may extend the time in order to issue
or deny the application. The chief of police shall not issue a driver's
permit:
A.
If the
applicant is under 21 years of age.
B.
If the
applicant does not possess a valid license issued by the state of
the appropriate class.
C.
If the
applicant has been convicted of reckless driving or driving while
under the influence of intoxicating beverages or drugs within the
past seven years, from the date of application.
D.
If the
applicant has been convicted of a felony or crime involving moral
turpitude.
E.
If the
applicant, having submitted to a drug/alcohol test in accordance with
Section 53075.5 of the Government Code, receives a positive test result.
(Ord. 1744 § 1, 1998; Ord. 2165 § 1, 2017)
Upon satisfying the requirements of this chapter, the chief
of police shall issue a driver's permit to the applicant which shall
bear the name, address, age, signature and photograph of the applicant.
(Ord. 1744 § 1, 1998)
Every driver issued a permit under this chapter shall post his
or her driver's permit in full view of all passengers.
(Ord. 1744 § 1, 1998)
The chief of police may grant a temporary permit to operate
a taxicab pending final action on any application for a permanent
driver's permit as provided in this chapter, but no such temporary
permit may be issued to any person who does not have a valid license
issued by the state for the appropriate class. This temporary permit
shall authorize the driver thereof to drive any such vehicle for a
period of 30 days.
(Ord. 1744 § 1, 1998)
If a driver changes his or her employment to a different owner,
he or she shall, within 24 hours thereafter, notify the chief of police
for the purpose of having his or her driver's permit changed so as
to properly designate the name of the new employer.
(Ord. 1744 § 1, 1998)
If a driver changes his or her residential address, he or she
shall, within 10 days thereafter, notify the chief of police for the
purpose of having his or her driver's permit changed so as to properly
designate his or her residential address.
(Ord. 1744 § 1, 1998)
A driver's permit issued under the provisions of this chapter
may be suspended or revoked at any time by the chief of police if
the driver has:
A.
Been
convicted of a felony or crime involving moral turpitude;
B.
Had
his or her state driver's license suspended, revoked, or failed to
maintain a valid license;
C.
Been
convicted of reckless driving or driving while under the influence
of alcoholic beverages or drugs;
D.
During
any continuous six-month period, had two or more convictions of any
offense involving driving;
E.
Has
submitted to a drug/alcohol test in accordance with Section 53075.5
of the Government Code, receiving positive results; or
F.
Violates
any provisions of this chapter.
(Ord. 1744 § 1, 1998)
A.
Taximeter
Required. It is unlawful for any owner or driver to operate any taxicab
in the city unless such vehicle is equipped with a taximeter of such
type, style and design as may be approved by the chief of police.
It shall be the responsibility of every owner operating a taxicab
to keep such taximeter in perfect condition so that said taximeter
will, at all times, correctly and accurately indicate the correct
charge for the distance traveled and waiting time. The taximeter shall
be certified by having a certification sticker affixed by the state
Bureau of Weights and Measures, which has the sole authority to certify
such meters.
B.
Registration
of Fares. Every taximeter shall register the charge to the nearest
$0.10 and be equipped with a flag or other mechanical device with
the words "For Hire" printed or stamped thereon, and the flag shall
be so attached and connected to the mechanism of the taximeter as
to cause the mechanism to operate when the flag is in a position other
than upright and indicate that the taxicab is not for hire, and which
said flag shall, when moved forward or downward, start the operation
of the taximeter so that the same will operate in the manner defined
in this section.
C.
Unlawful Display of Flag. Except on regular long-term contractual arrangements or acceptable flat rate charges as described in subsection E of this section, it is unlawful for any driver of a taxicab while carrying passengers to display the flag or device attached to such taximeter in such a position as to denote that such vehicle is for hire, or is not employed, or to have such flag or other attached device in such a position as to prevent the taximeter from operating. It is unlawful for any driver to throw such flag or other device of a taximeter into a position which causes the taximeter to record when such vehicle is not actually employed, or fail to throw the flag or other device on such taximeter into a nonrecording position at the termination of each and every service.
D.
Charges Based on Taximeters. Except on regular long-term contractual arrangements or acceptable flat rate charges as described in subsection E of this section, the charges for transportation of passengers in taxicabs operated in the city must be based on charges indicated on the taximeters, and it shall be unlawful for any owner, driver or operator of any taxicab to charge any passenger or passengers any sum in excess of the sum indicated on the taximeter.
E.
Long-Term
Contractual Arrangements or Flat Rate Charges.
1.
An owner, in his or her sole discretion, may negotiate and contract with anyone for regular taxicab service for an extended period of time; provided, that the contractual charge for each trip is not in excess of the charge based upon the rates established and set by resolution of the city council. Every contractual service shall be recorded on a manifest as described in Section 6.40.230 of this chapter and shall at all convenient times be open to examination by any authorized representative of the chief of police so that all enforcement personnel may be properly informed as to the arrangement or agreement.
2.
An owner may establish a fixed rate for taxicab service to a destination outside the city; provided, that the fixed charge for the service is not in excess of the charge based upon the rates established and set by resolution of the city council. Every service based upon a fixed charge shall be recorded on a manifest as described in Section 6.40.230 of this chapter and shall be open to examination by any authorized representative of the chief of police. A copy of all fixed charges and respective destination points will be filed with the chief of police so that all enforcement personnel may be properly informed as to the fixed charges.
F.
Placement
of Taximeter. The taximeter must be placed in the taxicab so that
the reading dial showing the amount to be charged shall be well-lighted
and readily discernible by the passenger riding in such taxicab.
G.
Rates. It is unlawful for the owner or driver of any taxicab to fix, charge, collect or receive a rate in excess of rates established and set by resolution of the city council. If the owner of a taxicab company wishes to change the rates charged, the owner shall apply by letter to the city manager stating the reason for the new rates, what the proposed new rates will be, and a current survey of the rates that competitive taxicab companies are charging. The city manager will then forward to the city council the request for new rates. The city council will consider the proposed new rates and if deemed appropriate will pass a resolution authorizing the new rates. The owner of the taxicab company shall then have the taximeters recertified by the state Bureau of Weights and Measures as specified in subsection A of this section.
H.
Posting
of Rate Card. There shall be displayed in the passenger compartment
of each taxicab in full view of the passenger a card not less than
four inches by six inches in size which shall have plainly printed
thereon the name of the owner, or the fictitious name under which
the owner operates, the business address and telephone number of the
owner and a correct schedule of rates to be charged for conveyance
in the vehicle.
I.
Acceptance
of Personal Property—Prohibited. It is unlawful for any driver
of a taxicab, or other vehicle regulated by this chapter, to purchase,
accept, receive, acquire or to agree to purchase, accept, receive
or acquire any article of personal property in payment of any fares
due and payable for conveyance in any taxicabs or vehicles regulated
by this chapter.
J.
Conformance
to Color Scheme. All taxicabs must conform to the color scheme, insignia
or any other distinguishing characteristics approved by the chief
of police at the same time as the certificate was approved.
(Ord. 1744 § 1, 1998)
A.
Direct Route. Any driver employed to transport passengers to a definite point shall take the most direct route that will take the passenger to their destination safely and expeditiously. If the passenger wishes to go a route different than the most direct route, the driver must record on the manifest, as described in Section 6.40.230 of this chapter, the route the passenger wishes to take.
B.
Receipts.
If requested, every driver shall give a receipt upon payment of the
correct fare. In case of a dispute the matter shall be determined
by the officer in charge at the police station. Failure to comply
with such determinations shall subject the offending party to a charge
of misdemeanor.
C.
Number
of Passengers. No driver of any taxicab shall accept, take into his
or her vehicle or transport any larger number of passengers than the
rated seat capacity of his or her vehicle. Rated seat capacity shall
mean three passengers in the back seat and two in the front seat of
the taxicab unless the rated capacity of a taxicab is otherwise designated,
in writing, by the chief of police.
D.
Additional
Passenger. Whenever any taxicab is occupied by a passenger, or passengers,
the driver shall not permit any other person to occupy, or ride in,
said taxicab, except at the specific request of, and originating with,
the original passengers.
E.
Deception
of Passengers. No driver shall deceive or attempt to deceive any passenger
who may ride in his or her taxicab as to the passenger's destination,
or the rate of fare to be charged, or cause the passenger to be conveyed
to a place other than directed.
(Ord. 1744 § 1, 1998)
A.
Inspection
of Taxicabs. The owner of the taxicabs shall semiannually take the
taxicabs to the state Bureau of Weights and Measures for recertification
of the taximeters. The cost of the inspections shall be paid by the
owner of the vehicles.
B.
Authority
of the Police Department to Inspect Taxicabs. The chief of police
shall have the right, at any time after displaying proper identification,
to enter into or upon any taxicab for the purpose of ascertaining
whether or not any provisions set forth in this chapter are being
violated. A copy of the current Bureau of Weights and Measures certificate
certifying the taximeter and a copy of the current insurance policy
shall be carried in the vehicle at all times and shall be presented
upon demand.
C.
Unsafe
or Unsuitable Taxicab. Any taxicab which is found, in the opinion
of the chief of police, to be unsafe or in any way unsuitable for
taxicab service shall immediately be ordered out of service. The owner
shall have the appropriate repairs made and pass a subsequent inspection
by the chief of police. The owner shall pay an inspection fee as set
forth in the master fee schedule (on file in the office of the city
clerk) to the city prior to being placed back into service.
D.
Unsafe
or Unsuitable Taxicab Conditions. Existence of the following conditions
shall be deemed to make a taxicab unsafe or unsuitable for taxicab
service:
1.
Leakage.
Excessive leakage of oil, grease, gas or any other substance from
any part of the taxicab.
2.
Defects
in Frame. The existence of any defects in the frame of the taxicab.
3.
Failure
to Function. The failure of any moveable parts of the car affecting
public safety, including doors, windows, hoods, trunk, lights, etc.,
to function in the proper working order.
4.
Unsafe
Operating Condition of Tires, Brakes, etc. Failure to maintain the
tires, lights, turning signals or brakes in good and safe operating
condition.
5.
Failure
to Maintain Motor and Mechanical Parts. Failure to maintain the motor
and other mechanical parts of the car in good and safe operating condition.
6.
Inadequate
Exhaust System. Failure to have an adequate exhaust system that complies
with state law properly installed and in good working condition.
7.
Improper
Maintenance of Exterior Paint. Improper maintenance of the exterior
paint, in the proper color scheme.
8.
Inadequate
Interior Lighting. Failure to have adequate interior lighting in proper
working condition.
9.
Failure
to Clean The Interior. The interior of every taxicab shall be thoroughly
cleaned at least once in every 24 hours.
10.
Failure to Clean the Exterior. The exterior of every taxicab shall
be thoroughly cleaned at least once every seven days.
11.
Other Conditions. Any other condition which would reasonably deem
the vehicle unsuitable for service.
(Ord. 1744 § 1, 1998)
A.
The
driver of every taxicab shall keep a separate manifest of every service
rendered and shall include the following information:
B.
The
owner of every such taxicab shall keep the manifests in his or her
office files for a period of not less than 90 days after date of service
is rendered, and the same shall be open to examination by an authorized
representative of the chief of police. The falsifying of any manifest
by an owner or by a driver shall be grounds for revocation of the
driver's permit and/or owner's certificate.
(Ord. 1744 § 1, 1998)
The driver of a taxicab authorized to operate in any municipality
other than the city may transport passengers from such municipality
to a destination within or beyond the city limits; provided, that
the driver of such taxicab shall not seek or accept passengers within
the city except upon the return trip to such other municipality, and
shall accept only passengers whose destinations are directed to a
point beyond the limits of the city in the direction of the municipality
from which such taxicab came.
(Ord. 1744 § 1, 1998)
A.
Complaints.
The fare-paying passengers utilizing a taxicab authorized under this
chapter shall have the right to file a complaint against the owner
or driver of a taxicab. The chief of police will accept and investigate
complaints received from fare-paying passengers.
B.
Complaint
Form. Every taxicab authorized to operate under this chapter shall
have readily displayed in the passenger area a copy of the complaint
procedure with a blank form stating with whom to file the complaint.
C.
Investigation
of Complaint. A thorough investigation of all complaints will be made
and the investigation will be labeled either "sustained," "unfounded"
or "sustained on grounds of other improprieties." Appropriate action
will then be taken on complaints sustained or sustained on grounds
of other improprieties. If the owner of the taxicab company or the
driver of a taxicab receives two sustained or sustained on grounds
of other improprieties in a six-month period, the owner's certificate
or driver's permit may be suspended for one week. If additional sustained
complaints are received, the certificate or driver's permit may be
revoked by the chief of police.
(Ord. 1744 § 1, 1998)
Each owner and driver of a taxicab shall receive and read a
copy of this chapter and then sign a document that they have done
so, understand it and will abide by the regulations set forth.
(Ord. 1744 § 1, 1998)
