A. 
Grantee shall at all times maintain:
1. 
A record of all formal written complaints received and interruptions or degradation of service experienced for the preceding two years, provided that such complaints result in or require a service call, or concern the conduct of an employee of the grantee while performing a service call;
2. 
A full and complete set of plans, records and "as-built" maps showing the location of the cable television system installed or in use in the city, exclusive of subscriber service drops and equipment provided in sub-scribers' homes;
3. 
A record of service calls, identifying the number, general nature and disposition of such calls, on a monthly basis. A summary of such service calls shall be available to the grantor, upon request, within sixty days following the end of each calendar quarter in a form reasonably acceptable to the grantor.
B. 
The grantor may impose reasonable requests for additional information, records and documents from time to time, provided they reasonably relate to the scope of the city's rights under this chapter or the grantee's franchise agreement.
(Ord. 993 § 1, 1994)
Upon prior written notice, but in no event more than twice in any calendar year, grantee shall permit examination by any duly authorized representative of the grantor, of all franchise property and facilities, together with any appurtenant property and facilities of grantee situated within or without the city, and all records relating to the franchise, provided they reasonably relate to the scope of the city's rights under this chapter or the grantee's franchise agreement, subject to grantor's written agreement to maintain confidential, trade secret or proprietary information, and further subject to grantee's right to protect information not subject to discovery under standards of civil litigation.
(Ord. 993 § 1, 1994)
Within thirty days after request by grantor, grantee shall submit an annual plant survey report with respect to the preceding calendar year which shall be a complete survey of grantee's plant and a full report thereon. The requirements of this provision shall be satisfied by grantee providing copies of the system's most recent proof of performance reports prepared in accordance with the FCC's technical standards.
(Ord. 993 § 1, 1994)
If grantee is publicly held, a copy of each grantee's annual and other periodic reports and those of its parent, shall be submitted to grantor within forty-five days of request by grantor.
(Ord. 993 § 1, 1994)
A. 
All reports, fillings, documents or responses required of the grantee under this chapter or its franchise agreement shall be provided by the grantee to the city within the period required therefor and shall contain the information specified, provided that the preparation of any such report, filing, document or response does not require excessive time, cost or commitment of personnel and such report, filing, documents or response is reasonably related to the obligations of the grantee under this chapter or its franchise agreement.
B. 
The wilful refusal, failure, or neglect of grantee to file any of the reports required as and when due under this chapter, may be deemed a material breach of the franchise agreement if such reports are not provided to grantor within thirty days after written request therefor, and may subject the grantee to all remedies, legal or equitable, which are available to grantor under the franchise or otherwise.
C. 
Any materially false or misleading statement or misrepresentation made knowingly and wilfully by the grantee in any report required under this chapter or under the franchise agreement may be deemed a material breach of the franchise and may subject grantee to all remedies, legal or equitable, which are available to grantor under the franchise or otherwise.
(Ord. 993 § 1, 1994)