The purpose of this chapter is to ensure the continued availability of transient lodging within the City of Carrollton, to protect the health, safety, and welfare of the public, and to ensure the proper operations of a hotel, short-term rental, and bed and breakfast rental in accordance to city codes and ordinances. The purpose of this chapter is to require the issuance of a lodging license to operate, conduct, or own a hotel, short-term rental, or bed and breakfast within the City of Carrollton regardless of the date of the hotel's construction, establishment of a short-term rental, or establishment of a bed and breakfast. This chapter establishes standards for the issuance of said license; to establish rules and regulations under which such license shall remain in force, be denied or revoked; and providing penalties for violations. This chapter is remedial and essential to the public interest, safety, health, and welfare, and this chapter is liberally construed to effectuate its purposes.
(Ordinance 4291 adopted 12/2/2025)
For the purpose of this chapter, the following terms, words, and derivations shall have the meaning given, unless the context clearly indicates or requires a different meaning:
Advertise.
Means an act of drawing the public's attention in order to promote the availability of a residential property for use as a hotel, long-term rental, short-term rental, or bed and breakfast. Said advertising may be found in any medium, including but not limited to newspapers, magazines, brochures, websites, mobile applications, or other social media sites.
Bed and breakfast (B&B).
Means a dwelling, or portion thereof, used for lodging accommodations to occupants for a period of less than thirty (30) consecutive days and which is permanently occupied by the property owners listed on the county appraisal districts records for which the property is located.
Bedroom.
Means a living area(s) of the dwelling unit that is designed and furnished for sleeping and which has proper egress as required by the City of Carrollton's adopted building and fire codes.
Board.
Means the Property Standards Board.
Booking service.
Means any reservation and/or payment service provided by a person or entity that facilitates a hotel, long-term rental, short-term rental, or bed and breakfast transaction between the owner and a prospective occupant, and for which the person or entity collects or receives, directly or indirectly through an agent or intermediary, a fee in connection with the reservation and/or payment services provided for the hotel, long-term rental, short-term rental, or bed and breakfast transaction.
Calls for service (CFS).
Means and includes, but is not limited to, any and all calls to emergency services, (police, fire, medical, code enforcement, and development services) that result in a city employee being dispatched or directed to a premise. This shall include any calls for service within the surrounding neighborhood that, through information or investigation, can be attributed or traced to the premises. Calls for service include any self-initiated activity or investigation based on the observation(s) of an emergency services representative that results in a written report. Multiple calls regarding the same event shall be treated as a single call for service for purposes of calculating the CFS room ratio. Calls from employees of the premise are excluded from being used to determine the calls for service room ratio. Calls for service include, but are not limited to:
(1) 
Commission of crimes that are drug related or drug related arrests;
(2) 
Commission of crimes that are prostitution related or prostitution related arrests;
(3) 
Commission of crimes that are a breach of the peace;
(4) 
All fire alarms;
(5) 
Immediate public safety and health issues; or
(6) 
Noncompliance with federal law, state law, or city codes and ordinances.
Calls for service room ratio.
Means the number of calls for service divided by the total number of guest rooms during the time period set forth herein.
Clean condition.
Means free from:
(1) 
Chemical contamination;
(2) 
Microbial contamination;
(3) 
Insect or rodent contamination;
(4) 
Displaying or undergoing spoilage, putrefaction; or
(5) 
Trash, debris, dirt, or refuse;
Provided, however, such condition shall not be attributable to the hotel, short-term rental, or bed and breakfast unle ss it exists in a room within two days after it was vacated by the occupant.
Commissioned security officers.
Means officers who have successfully undertaken and passed a state and national criminal history check and passed the 30 hour training class provided by the Private Security Bureau of the Texas Department of Public Safety.
Designated city official or DCO.
Means the City Manager, and may include the City Manager's designee or delegated staff or duly authorized representative of the City Manager.
Drug related.
Means and includes, but is not limited to, the manufacture, cultivation, importation into the state, transportation, possession, possession for sale, sale, furnishing, administering, or giving away or providing a place to use or fortification of a place involving any illegal or controlled drug, narcotic, or drug paraphernalia.
Duplex.
Means, for purposes of this chapter, a detached building containing not more than two dwelling units, whereby both individual dwelling units within the building are located on the same lot of record and separated by a party wall or abutting wall.
Dwelling.
Means any building, or portion thereof, which is designed for use for residential purposes.
Dwelling unit, residential.
Means, for purposes of this chapter, a single-family attached, single-family detached, or duplex providing complete, independent living facilities for one family or persons, and including a residential kitchen, bathroom, and provisions for living, sleeping, and sanitation; accessible independently of another dwelling unit or portion thereof. Dwelling unit, residential does not include hotels, motels, or non-residential uses where rooms are rented.
Guest room.
Means the portion of the hotel or bed and breakfast which may be used by a guest as a temporary residence, including single rooms and suites which are primarily used for sleeping accommodations.
Hosting platform.
Means a person or entity that participates in the hotel, long-term rental, short-term rental, or bed and breakfast business by providing, and collecting or receiving a fee for, booking services though which an owner may offer premises or guest rooms to an occupant on a long-term or short-term basis. Hosting platforms usually, though not necessarily, provide booking services through an online platform and allows an owner to advertise the premises through a website or phone number provided by the hosting platform and the hosting platform conducts a transaction by which potential occupants arrange their use and their payment, whether the would-be occupant pays rent directly to the owner or to the hosting platform.
Hotel.
Means, for the purposes of this chapter, any commercially designed structure or establishment in the city having five or more rooms where transient guests are lodged for pay and provides amenities such as maid service, laundry, concierge, meeting rooms, exercise rooms, pool, and business services (fax, internet, voice mail, courier, etc.) which may only be provided to guests.
Law.
Means any federal, state statute, city ordinance, court decision, or regulation.
Let or let for occupancy.
Means to permit, provide, or offer possession or occupancy of a dwelling unit, rooming unit, building, premise, or structure by a person who is or is not the legal owner of record thereof, pursuant to a written or unwritten lease, agreement, or license, or pursuant to recorded or unrecorded agreement or contract for the sale of land.
Manager.
Means any person who manages the business operations of any hotel, STR or B&B on behalf of the owner and/or management company, whose duties may include the collection of rental charges, issuing of keys, direction of maintenance personnel, assigning of rooms to guests, handling guest affairs, or overseeing security.
Occupant.
Means any individual person living, sleeping, or possessing a residential dwelling unit or portion thereof. A person is not required to be paying rent, providing in-kind services, or named in any lease, contract, or other legal document to be considered an occupant.
Operator.
Means any person who is the proprietor of any hotel whether in the capacity of the owner, lessee, receiver, sub-lessee, franchisee, mortgagee in possession, hotel management company, or agent of any of the aforementioned, who offers or accepts payment for rooms, guestrooms, sleeping accommodations, or board and lodging, and retains the right of access to, and control of, dwelling units.
Person.
Means an individual, corporation, business trust, estate trust, partnership, or any other group acting as a unit.
Premises.
Means property, a lot, plot, or parcel of land, including any structures or portions of structures thereon.
Prostitution related.
Means and includes, but is not limited to, incidents that involve prostitution or prostitution related crimes, such as pimping or pandering, in violation of city and/or state codes.
Short-term rental (STR).
Means a residential dwelling unit used for lodging accommodations to occupants for a period of less than thirty (30) consecutive days that is not permanently occupied by the property owners listed on the county appraisal districts records for which the property is located.
(Ordinance 4291 adopted 12/2/2025)
(A) 
All applications for a lodging license shall be filed on forms provided by the city. An application is not complete until all required information is submitted along with the applicable fee, as set forth in chapter 31 of the City Code. Additional information may be required based on the proposed use, but in general the following information is required:
(1) 
Owner, operator, or manager's name, address, email address, telephone number, driver's license number, or identification card number, and state of issuance of the owner, operator, or manager;
(2) 
If owner, operator, or manager is a partnership, the name of all partners, the principal business address, business email address, and telephone number of the partnership;
(3) 
If owner, operator, or manager is a corporation, the person registering must state whether it is organized under the laws of this state or is a foreign corporation, and must show the mailing address, business location, corporate email address, telephone number, name of the person in charge of the local office of such corporation, if any, and the names of the registered agent, all officers and directors or trustees of such corporation, and, if a foreign corporation, additionally the place of incorporation and proof of authority to conduct business in this state;
(4) 
Official criminal history from each state of residence for each owner, operator and manager that has been convicted of or is continuing on or has completed parole or probation for a crime during the last five years for any offense constituting a misdemeanor or felony involving weapons, narcotics, assault, trafficking, prostitution, or crimes of moral turpitude;
(5) 
Street address of the premises;
(6) 
Number of guest rooms or bedrooms, as applicable;
(7) 
Maximum number of persons who can be accommodated at any given time;
(8) 
Signature of each of the owners, operators, or the owner or operator's agent;
(9) 
The Texas taxpayer number obtained from the Texas Comptroller's Office for hotel occupancy tax;
(10) 
The name and contact information of the owner's designated local responsible party who can be contacted regarding immediate concerns and complaints from the public. Said party must be available to be reached in person or by phone at all times while occupants are on the premises. If called, a local responsible party must be able to and shall be present at the premises within one hour of call from the DCO. A local party must be authorized to make decisions regarding the premises and its occupants. A local responsible party may be required to, and shall not refuse to, accept service of citation for any violations on the premises. Acceptance of service shall not act to release the owner of any liability under this chapter.
(B) 
All material provided in the application must be updated and current with the city at all times by the owner, operator, and manager. Any material misrepresentation in the application for the lodging license or a failure to provide the required information shall be grounds for denial of the application or revocation of the lodging license.
(Ordinance 4291 adopted 12/2/2025)
A lodging license shall be denied for any of the following reasons the DCO may discover or deem advisable or necessary during the review of the application:
(A) 
The premises as constructed or as proposed to be operated by the applicant does not comply with all applicable laws including, but not limited to, the applicable building, zoning, housing, fire, safety, and health regulations and codes;
(B) 
The owner, operator, and/or their manager is or has been a registered sex offender;
(C) 
There are uncorrected code violations on the premises;
(D) 
The applicant has knowingly made a material misstatement in the application for the lodging license.
(Ordinance 4291 adopted 12/2/2025)
(A) 
A lodging license shall be revoked by the Board if the owner, operator, or manager is convicted of or receives deferred adjudication or probation for a drug related or prostitution related crime. A lodging license owner, operator, or manager shall immediately notify the city upon the occurrence of a conviction, deferred adjudication, or probation under this section.
(B) 
A lodging license shall be revoked by the Board upon good cause shown that the operation of the hotel, STR, or B&B is such that it is or has negatively impacted the health, safety and/or welfare of its guests or the neighboring community to the extent that it is a public nuisance. The decision for revocation shall be based on, but is not restricted to, the following:
(1) 
Non-compliance with federal, state, and/or city codes and ordinances;
(2) 
Drug-related calls for service and/or drug-related arrests;
(3) 
Prostitution-related calls for service and/or prostitution-related arrests;
(4) 
The operator, owner, and/or the manager have failed to correct a violation within the time period ordered by the city;
(5) 
Any other conditions, problems, issues, concerns, or facts arise or are present on the premises that are prohibited under this chapter;
(6) 
There are uncorrected code violations on the property;
(7) 
False statements were intentionally made by the owner, operator, or company regarding matter(s) in the application for a lodging license or in a hearing concerning the lodging license;
(8) 
The owner, operator, or manager fails to notify the DCO in writing of any material change in the information contained in the lodging license application within thirty (30) days of the change;
(9) 
The owner, operator, or manager fails to pay a fee required by this chapter at the time the payment is due; and/or
(10) 
The owner, operator, or manager fails to pay any hotel occupancy tax in accordance with Title III, Chapter 38 - Taxation of the Carrollton Code of Ordinances.
(C) 
In processing a revocation, the DCO shall prepare an investigation report that details the circumstances that have led to the request for a revocation. It may include, but not be restricted to, any or all of the following:
(1) 
Frequency or occurrence of violation(s), arrest(s), or call(s) for service;
(2) 
Seriousness of the violation(s), arrests(s), or call(s) for service;
(3) 
History of code violations(s);
(4) 
Any activity, action or effort taken by the responsible party to obstruct or interfere with correction of the problem; and/or
(5) 
The impact of the violation(s), arrest(s), or call(s) for service on the surrounding property and community.
(Ordinance 4291 adopted 12/2/2025)
(A) 
Filing appeal.
Any owner, operator, or manager that had its lodging license denied by the DCO, or who has undergone tier classification by the DCO may appeal this action of the DCO to the Board. Within thirty (30) days of the DCO's action, the owner, operator, and/or manager must file a written appeal at the office of the city building official with the following information:
(1) 
A heading in the words: "Before the Property Standards Board."
(2) 
A caption reading: "Appeal of Denial of a Lodging License" or "Appeal of Tier Classification," and providing the names of all appellants participating in the appeal.
(3) 
A brief statement setting forth the legal interest of each of the appellants in the premises involved in the denial, revocation, or classification change of a lodging license.
(4) 
A brief statement in ordinary and concise language of that action protested, together with any material facts claimed to support the contentions of the appellant.
(5) 
A brief statement in ordinary and concise language of the relief sought and reasons why it is claimed the denial, revocation, or classification change should be reversed, modified, or otherwise set aside.
(6) 
The signatures of all parties named as appellants and their official mailing addresses.
(7) 
The verification (by declaration under penalty of perjury) of at least one appellant as to the truth of the matters stated in the appeal.
(8) 
Produce all documents that the appellant has relied upon.
(B) 
Processing of appeal and stay of enforcement.
Upon receipt of any appeal filed pursuant to this section, the building official shall present the appeal at the next available regular or special meeting of the Board. Enforcement of the denial or revocation of a lodging license or tier reclassification shall be stayed during the pendency of such action that is properly and timely filed.
(C) 
Filing revocation.
Upon good cause shown in the investigation report, the DCO shall file a written revocation request at the office of the city building official containing the following:
(1) 
A heading in the words: "Before the Property Standards Board of the City of Carrollton."
(2) 
A caption reading: "Revocation of a Lodging License" giving the names and addresses of owners, operators, or managers (as shown on the most recent license application) and the physical address of the premise.
(3) 
A brief statement in ordinary and concise language of why the lodging license should be revoked together with any material facts claimed to support the contentions of the DCO.
(4) 
The signature of the DCO and his official mailing address.
(D) 
Notice of hearing.
(1) 
Notice of the hearing before the Board shall be delivered to the owner, operator, or manager as listed on the application
(2) 
Notice shall be by one of the following methods at least fifteen (15) calendar days prior to the hearing:
(a) 
Personal service delivered; or
(b) 
Certified mail, return receipt requested, and regular mail. Notice shall be sufficient if the return receipt is returned; or unsigned for any reason, and the regular mail is not returned.
(E) 
Hearing.
(1) 
The DCO shall present to the Board evidence of the property condition, the extent of danger or hazard to health, safety and welfare, and all other evidence that supports denial or revocation of the lodging license or change in classification of tier.
(2) 
The owner of any interest in the property may present evidence on relevant issues and has the burden of proof to demonstrate the scope of any work that may be required to comply with city ordinances and the time it will reasonably take to perform the work.
(3) 
Any party may examine or cross-examine any witness before the Board. Strict rules of evidence or procedure are not required, but the Board has the authority to enforce strict decorum and may cause the removal of anyone who causes a disruption.
(4) 
Only those matters or issues specifically raised by the appellant in the written appeal or by the DCO in the revocation request shall be considered by the Board during the appeal hearing.
(F) 
Findings of the Board for a denial or revocation hearing or tier re-classification hearing.
After hearing evidence from any interested party, the Board may:
(1) 
For a denial or revocation hearing:
(a) 
Uphold the denial of a lodging license; or
(b) 
Overturn the denial and grant a lodging license.
(2) 
For a revocation hearing:
(a) 
Uphold the revocation for a lodging license;
(b) 
For cases of revocation based solely on continuing code violations uphold the revocation for a lodging license until the code violations have been corrected; or
(c) 
Overturn the request for revocation and reinstate the lodging license.
(3) 
For a tier re-classification hearing find:
(a) 
The hotel is classified as a Tier 1 hotel; or
(b) 
The hotel is classified as a Tier 2 hotel.
(G) 
Upon the issuance of a final decision by the Board upholding the decision of the DCO, the DCO shall file in the office of the County Clerk of the county where the property is located a certificate describing the property and the final action of the Board.
(H) 
Whenever a lodging license has been revoked by the Board, the operator, owner, or manager for which the lodging license was issued shall surrender such license to the city. The operations of the premises shall cease within ten (10) calendar days of the notice of revocation of the lodging license.
(I) 
The action of the Board under this section may be appealed to a State District Court of the county in which the premise, which is the subject of the action, is located if such appeal is filed within thirty (30) days of the Board's action.
(J) 
An appeal of the denial or reclassification finding by the Board to the State District Court of the county in which the property is located does not stay the effect or the use of any enforcement measure.
(Ordinance 4291 adopted 12/2/2025)
(A) 
Each owner, operator, or manager shall cause to be maintained a complete register for each occupant to whom any premise or guest room is let. The register shall contain the following information:
(1) 
Correct name and permanent address, designating street and number, city, state, and country;
(2) 
Actual dates of occupancy indicating check-in time, checkout time, and guest room number, if applicable;
(3) 
Number of individuals staying at the premises or in the guest room;
(4) 
Amount of the bill and method of payment; and
(5) 
Register records shall be maintained for a period of two years for each occupant at a premise or in a guest room.
(B) 
No owner, operator, or manager shall allow or permit any hourly charge for any premises or a guest room.
(C) 
No owner, operator, or manager shall allow or permit any premises or guest room to be rented more than twice in any 24-hour period commencing at 12:01 a.m.
(D) 
No owner, operator, or manager shall knowingly let, allow, or permit the premises or any guest room to be used for any illegal purpose including but not limited to:
(1) 
Prostitution;
(2) 
Gambling;
(3) 
Drug use, sale, or manufacture of drugs; and/or
(4) 
Sale of alcoholic beverages.
It shall be prima facie evidence that a premise is being used for illegal purposes if the owner, operator, or manager provides false information to the city regarding the identity of and/or the hours of occupancy by any occupant.
(E) 
Interference with emergency request for assistance.
(1) 
A owner, operator and/or manager commits an offense if the owner, operator and/or manager knowingly prevents or interferes with another individual's ability to place an emergency telephone call or to request assistance in an emergency from a law enforcement agency, medical facility, or other agency or entity the primary purpose of which is to provide for the safety of individuals.
(2) 
A owner, operator and/or manager commits an offense if they recklessly render unusable a telephone that would otherwise be used by another individual to place an emergency telephone call or to request assistance in an emergency from a law enforcement agency, medical facility, or other agency or entity the primary purpose of which is to provide for the safety of individuals.
(3) 
In this section, "emergency" means a condition or circumstance in which any individual is or is reasonably believed by the individual making a call or requesting assistance to be in fear of imminent assault or in which the property is or is reasonably believed by the individual making the call or requesting assistance to be in imminent danger of damage or destruction.
(F) 
It shall be unlawful for the guest, owner, operator, or manager of a hotel or B&B to allow an occupant to park a motor vehicle on a residential street adjacent to or near the hotel or B&B, as applicable.
(G) 
Continued maintenance and compliance with this chapter are conditions that are necessary to retain a lodging license and to obtain any renewal of the license.
(Ordinance 4291 adopted 12/2/2025)
(A) 
Code compliance.
The premises and guest rooms shall fully comply with all City construction, fire, and health, safety, and property maintenance codes.
(B) 
Mattress condition/cleanliness.
Mattresses shall be free of stains, holes, rips, or odors in excess of normal wear and tear, and be maintained in a sanitary, non-defective condition (e.g., without broken springs, indentations, sags, etc.). Any coverings placed over mattresses to prevent stains, and excess wear must be removable and not permanently attached to the mattress or box spring (e.g., not stapled, nailed, or pinned or tied down to the mattress or box spring).
(C) 
Linen condition/cleanliness.
Linens provided by the hotel shall be maintained in a sanitary condition and be free of stains, holes, rips, or odors in excess of normal wear and tear. Linens shall be replaced upon each change of occupancy or at least once a week when occupancy does not change. Linens shall be cleaned with appropriate sanitizing material to insure disinfection. Linens include, but are not restricted to, pillowcases, sheets, quilts, bedspreads, blankets, comforters, and towels.
(D) 
Bathroom condition.
Bathroom fixtures (e.g., toilet, bathtub, sink, shower, mirror) shall be maintained without cracks, chips, or stains.
(E) 
Carpet condition/cleanliness.
Carpeting shall be free of stains, holes, rips, or odors in excess of normal wear and tear, and shall be maintained in a sanitary, non-defective condition.
(F) 
Floor condition/cleanliness.
Non-carpeted floor surfaces shall be made of non-absorbent material. All surfaces and tile grouting shall be maintained without cracks, rips, or missing elements.
(G) 
Wall condition/cleanliness.
Wall surfaces shall be maintained in a clean and sanitary condition.
(H) 
Mold/mildew.
All surfaces, including carpeting and flooring, and fixtures shall be free from mold and mildew.
(I) 
Electrical equipment.
For the purpose of this chapter, electrical equipment shall include furniture items installed by the owner, operator or manager, including air conditioners, televisions, lamps, etc. All electrical items must be properly maintained and be in operable condition.
(J) 
Furniture condition.
All furniture items shall be maintained in proper working condition, without structural defects.
(K) 
Window coverings.
Shades, draperies, or blinds shall be appropriately hung to cover all windows and appropriate light fixtures. All shades, draperies, blinds, shall be free of stains, holes, rips, or odors in excess of normal wear and tear, and be maintained in a sanitary, non-defective condition.
(L) 
Storage rooms.
No more than ten percent (10%) of the premises or guest rooms may be used for storage room purposes.
(M) 
Windows.
All windows designed to be opened shall be operable and have an operable window security or locking device. All windows shall be intact and free of cracks.
(N) 
Mirrors.
All mirrors shall be intact and free of cracks.
(O) 
Pest control.
All hotel premises shall be treated for insects at least once a year by an exterminator licensed by the state.
(P) 
Pest control maintenance.
All hotel premises shall be maintained so that they are free from rodents, insects, and vermin and free from conditions that encourage or harbor rodents, insects, and vermin.
(Ordinance 4291 adopted 12/2/2025)
(A) 
Offense.
Each violation of this chapter shall constitute a separate offense.
(B) 
Culpable mental state.
Allegation and evidence of a culpable mental state is not required for proof of an offense defined by this chapter except where expressly required by this chapter.
(C) 
Imminently dangerous conditions.
(1) 
Any condition which is reasonably believed to be imminently dangerous to the life, limb, health, or safety of the occupants of the premises or to the public, may result in a court summons. Such conditions include, but are not limited to, non-functional smoke detectors, lack of or non-functional interior door locking devices, windows which do not open, or which open but fail to stay open, sewer leaks, inoperable telephones, or telephones that fail to connect to the emergency 911 telephone number.
(2) 
Upon reasonable notice provided to the owner, operator, or manager of a hotel, STR, or B&B, imminently dangerous conditions may be immediately abated by the DCO. Actions taken to abate the imminently dangerous conditions may include, but are not limited to, repair or removal of the condition creating the danger and/or the restriction from use of occupancy of the premises on which the dangerous condition exists or any other abatement action determined by the DCO to be necessary. In the event use of occupancy is restricted, the owner, operator or manager shall discontinue the use within the time prescribed by the DCO after receipt of such notice.
(3) 
If entry onto the premises and access to guest rooms constituting an imminently dangerous condition in violation of this chapter is denied to the DCO by the owner, operator, or manager of the premises, the DCO may seek a court order and/or inspection and abatement warrant from a court of competent jurisdiction to authorize the immediate abatement of the imminently dangerous conditions.
(D) 
Expenses recoverable.
Costs for any abatement performed by, or on behalf of the city, including the cost of police services provided and including the relocation of occupants of the premises shall be recoverable by the city.
(E) 
Lien on the premises.
Expenses incurred pursuant to this chapter shall be charged against the premises and attached as a lien on which the work is done, or improvements made and charged to the owner of the premises for the same.
(F) 
Time for compliance.
A hotel, STR, or B&B owner, operator, or manager will have thirty (30) calendar days to address and abate all other code violations not considered imminently dangerous as stated in this section or longer if the owner, operator, or manager is unable to remedy the code violation through no fault of its own.
(G) 
Reinspection.
At the time of reinspection by the DCO, the DCO will charge the hotel a base reinspection fee as set forth in section 31.01(D)(3) of the City of Carrollton Code of Ordinances fee schedule, plus a $13.00 fee for each guest room that has to be reinspected. Reinspection fees for STRs or B&Bs will be charged as set forth in section 31.01(D)(3) of the City of Carrollton Code of Ordinances fee schedule.
(H) 
Non-renewal.
If the lodging license for a hotel, STR, or B&B use is not renewed, the owner shall discontinue the use no later than the date on which the existing permit or any extension thereof expires.
(I) 
Notices by the city.
A notice given by the city pursuant to this chapter is deemed to have been delivered by the city on the date that it is delivered in person; posted on or near the front door of the structure if personal delivery cannot be obtained; or delivered by certified mail to the owner, operator, or manager at the address provided by the registrant in the application for the lodging license. If notice is returned as "refused" or "unclaimed," the validity of the notice is not affected, and the notice is considered delivered.
(J) 
Administrative adjudication hearing.
At the option of the city, the city may proceed under the alternative procedure set forth in Texas Local Government Code, section 54.044 et seq., as it may be amended, and the remainder of Texas Local Government Code, section 54.031, et seq., as amended. The hearing must be held within thirty (30) days after notice of the hearing and shall be conducted in accordance with the statute and section 39.03 [sic] of this Code. Each violation of this chapter shall constitute a separate violation for each day or part of a day during which the violation is committed, continued, or permitted, unless otherwise provided. The civil penalty for a violation of a provision of this chapter may not exceed $1,000.00.
(K) 
Priority.
In the event of a conflict between the terms of this chapter 97 and any other chapter of Title IX of the City of Carrollton Code of Ordinances, the requirements set forth in this chapter shall control.
(Ordinance 4291 adopted 12/2/2025)
It shall be unlawful for the owner or operator of the premises to fail to remit payment of hotel occupancy taxes required under state law and Chapter 38 of the Carrollton Code of Ordinances. Upon request by the DCO or the Finance Department of the City of Carrollton, the owner or operator of the premises shall remit, within thirty (30) days, an accounting of all occupants who rented the premises or guest room and the hotel occupancy taxes paid therefor. It shall be unlawful for an owner, operator, or manager to fail to provide said information requested in a timely manner.
(Ordinance 4291 adopted 12/2/2025)
An operator, owner, manager, or responsible person who violates any provisions of this chapter may be found guilty of a misdemeanor, and upon conviction is punishable as set forth in section 10.99 for each act of violation and for each day or part of a day during which the violation is committed, continued, or licensed.
(Ordinance 4291 adopted 12/2/2025)