The franchisees shall not deny service or access or otherwise discriminate against subscribers, channel users or general citizens on the basis of race, color, religion, national origin or sex. The franchisees shall strictly adhere to any equal employment opportunity requirements of the FCC. The franchisees shall comply with all other applicable federal, state and City laws and all executive and administrative orders relating to nondiscrimination.
Except as otherwise provided by this section, the franchisee shall not monitor or arrange for the monitoring or permit any persons, either expressed or implied through their knowledge, to monitor any subscriber outlet or receiver for any purpose whatsoever without the specific written authorization of the subscriber being monitored and other than to the extent so authorized by such subscriber. Any information gathered by such monitoring shall not be sold, given or otherwise transferred to any person not in the employ of the franchisee or the person supplying the service involved, provided that the franchisee may conduct such monitoring as may be reasonably necessary for the maintenance and operation of the cable television system and the collection of data for the purpose of ascertaining viewer response to programming. Any data collected for the purpose of ascertaining viewer response to programming may be disseminated on an aggregate basis only and may not in any way reveal or indicate any information on individual subscribers.
The franchisee and the City shall maintain constant vigilance with regard to possible abuses of the right and privacy or other human rights of any subscriber, programmer or general citizen resulting from any device or signal associated with the system.
No cable, line, wire, amplifier, converter or other piece of equipment owned by a franchisee shall be installed by a franchisee without first securing the permission of the owner of any property or easement involved. If such permission is later revoked, whether by the original or a subsequent owner, the franchisee shall remove forthwith any of its equipment which is both visible and movable and promptly restore the property to its original condition, at the franchisee's expense.
A franchisee shall not sell or otherwise make available lists of the names and addresses of its subscribers, without permission of the subscribers, to anyone other than authorized City officials for purposes of enforcing franchise provisions.