[HISTORY: Adopted by the Borough Council of the Borough of Eatontown 8-8-2012 by Ord. No. 21-2012.[1] Amendments noted where applicable.]
[1]
Editor's Note: This ordinance also superseded former Ch. A362, Cable Television Franchise, adopted 10-23-2002 by Ord. No. 23-2002.
The Borough hereby grants to Comcast of Monmouth County, LLC, renewal of its nonexclusive municipal consent to place in, upon, across, above, over and under highways, streets, alleys, sidewalks, easements, public ways and public places in the Borough, poles, wires, cables, underground conduits, manholes and other television conductors, fixtures, apparatus and equipment as may be necessary for the construction, operation and maintenance in the Borough of a cable television system. Operation and construction, pursuant to said consent is conditioned upon prior approval of the Board Of Public Utilities.
For the purpose of this ordinance, the following terms, phrases, words and their derivations shall have the meaning given herein. Such meaning or definition of terms is supplemental to those definitions of the Federal Communications Commission ("FCC") rules and regulations, 47 C.F.R. Subsection 76.1 et seq., and the Cable Communications Policy Act, 47 U.S.C. § 521 et seq., as amended, and the Cable Television Act, N.J.S.A. 48:5A-1 et seq., and shall in no way be construed to broaden, alter or conflict with the federal and state definitions:
ACCESS CHANNELS
Federal law permits municipalities to require provisions for public, educational and government access (PEG access) channels and equipment as part of the franchise agreement. The following definitions of "access" shall apply to this agreement:
A. 
PUBLIC ACCESSNoncommercial local programming cablecast without advertising for use by individuals in a community, usually on a first-come, first-serve basis.
B. 
EDUCATIONAL ACCESSNoncommercial local programming cablecast without advertising utilized by school systems and colleges according to local needs and the franchise.
C. 
GOVERNMENTAL ACCESSNoncommercial local programming cablecast without advertising which is reserved for governmental entities to cablecast public meetings, governmental messages and other information.
D. 
LEASED ACCESSChannel space made available by the cable operator for commercial use.
ACT or CABLE TELEVISION ACT
Chapter 186 of the General Laws of New Jersey, and subsequent amendments thereto, N.J.S.A. 48:5A-1 et seq.
ADVISORY COMMITTEE
The committee established by Ordinance No. 10-2008 on May 14, 2008, and as amended as the ongoing Technical Advisory Committee for the Borough of Eatontown.[1]
APPLICATION
The company's application for renewal of municipal consent.
BASIC CABLE SERVICE
Any service tier, which includes the retransmission of local television broadcast signals as defined by the FCC.
BOARD or BPU
The Board of Public Utilities, State of New Jersey.
COMPANY
The grantee of rights under this ordinance and known as Comcast of Monmouth County, LLC.
FCC
The Federal Communications Commission.
MUNICIPALITY or BOROUGH
The Borough of Eatontown, County of Monmouth, State of New Jersey.
OFFICE or OCTV
The Office of Cable Television of the Board.
PRIMARY SERVICE AREA or PSA
Consists of the area of the municipality currently served with the existing plant as set forth in the map annexed to the company's application for municipal consent.
[1]
Editor's Note: See Ch. 7, Art. XI, Technical Advisory Committee.
Public hearings conducted by the Borough, concerning the renewal of municipal consent herein granted to the company were held after proper public notice pursuant to the terms and conditions of the Act and the regulations of the Board adopted pursuant thereto. Said hearings, having been fully open to the public, and the Borough, having received at said public hearings all comments regarding the qualifications of the company to receive this renewal of municipal consent, the Borough hereby finds that the company possesses the necessary legal, technical, character, financial and other qualifications and that the company's operating and construction arrangements are adequate and feasible.
A. 
The nonexclusive municipal consent granted herein shall expire 15 years from the date of expiration of the previous certificate of approval issued by the Board (with a ten-year automatic renewal as provided by N.J.S.A. 48:5A-19 and 25 and N.J.A.C. 14:18-13.6).
B. 
In the event that the municipality shall find that the company has not substantially complied with the material terms and conditions of this ordinance, the municipality shall have the right to petition the OCTV, pursuant to N.J.S.A. 48:5A-47, for appropriate action, including modification and/or termination of the certificate of approval; provided, however, that the municipality shall first have given the company written notice of all alleged instances of noncompliance and an opportunity to cure same within 90 days of that notification.
Pursuant to the terms and conditions of the Act, the company shall, during each year of operation under the consent granted herein, pay to the Borough 2% of the gross revenues from all recurring charges in the nature of subscription fees paid by subscribers for cable television reception service or any other services that may be allowed by law in the future in the Borough or any higher amount permitted by the Act or otherwise allowable by law, whichever is greater.
The consent granted under this ordinance to the renewal of the franchise shall apply to the entirety of the Borough and any property subsequently annexed hereto.
The company shall be required to proffer service along any public right-of-way to any person's residence or business located in all areas of the franchise territory as described herein, at tariffed rates for standard and nonstandard installations. Comcast's application before the Board of Public Utilities of the State of New Jersey provides that it will use a line extension policy ("LEP") with certain homes in any area outside its primary service area as shown on a map included in its application for municipal consent. Use of an LEP may result in additional cost to potential subscribers who do not already have cable television service available to their premises. The company adopts a line extension policy with a density of 35 homes per mile.
A. 
The company has completed an upgrade of the cable television distribution system serving the Borough. The upgraded system is a hybrid fiber optic/coaxial cable system following a "fiber to the node" architecture. The upgraded system provides improved picture quality, enhanced signal reliability and increased channel capacity.
B. 
The upgrade has been completed following the company's engineering guidelines for hybrid fiber/coaxial ("HFC") plant design, which meets or exceeds all applicable state and federal regulations as well as voluntary cable television industry standards and follows commonly accepted industry practices.
C. 
The company shall make every effort to deploy new or advanced technology and/or services in the Borough that are commercially available, economically practicable, and technically feasible. That technology shall include but not be limited to: video-on-demand; digital video compression; advanced or high-definition television, digital audio services; digital television, high-speed Internet service via cable modem; and interactive program guides.
A. 
Restoration. In the event that the company or its agents shall disturb any pavement, street surfaces, sidewalks, driveways, or other surface in the nature topography, the company shall, at its sole expense, restore and replace such places or things so disturbed in as good a condition as existed prior to the commencement of said work.
B. 
Relocation. If at any time during the period of this consent, the municipality shall alter or change the grade of any street, alley or other way or place the company, upon reasonable notice by the municipality, shall remove, relay or relocate its equipment, at the expense of the company.
C. 
Temporary removal of cables. The company shall, upon request of the municipality at the company's expense, temporarily raise, lower, or remove its lines in order to facilitate the moving of buildings or machinery or in other like circumstances. Whenever the request is made by, for, or on behalf of private parties, the cost will be borne by those same parties.
D. 
Removal or trimming of trees. During the exercise of its rights and privileges under this franchise, the company shall have the authority to trim trees upon and overhanging streets, alleys, sidewalks or other public places of the municipality so as to prevent the branches of such trees from coming in contact with the wires and cable of the company. Such trimming shall be only to the extent necessary to maintain proper clearance of the company's wires and cables but shall be in accordance with and pursuant to the procedures and requirements of any local ordinance established in the Borough of Eatontown concerning the removal or trimming or pruning of trees by utility companies, subject to the elimination of any permit fee required by local ordinance as required by the New Jersey Cable Television Act, N.J.S.A. 40A:5A-30, and as interpreted by the Board of Public Utilities in The Township of Middletown v. Storer Cable Communications, Inc., Docket No. 843C-7058 and 795C-6468, dated November 7, 1984.
In providing services to its customers, the company shall comply with N.J.A.C. 14:18-1 et seq. and all applicable state and federal statutes and regulations. The company shall strive to meet or exceed all voluntary company and industry standards in the delivery of customer service and shall be prepared to report on it to the community upon written request of the Borough Administrator or Clerk.
A. 
The company shall continue to comply fully with all applicable state and federal statutes and regulations regarding credits for outages, the reporting of same to regulatory agencies and notification of same to customers.
B. 
The company shall continue to fully comply with all applicable state and federal statutes and regulations regarding the availability of devices for the hearing impaired and the notification of same to customers.
C. 
The company shall use every effort to meet or exceed voluntary standards for telephone accessibility developed by the National Cable Television Association (NCTA). Those standards shall include, but not be limited to, the goal of answering 80% of incoming telephone calls within 30 seconds.
D. 
Nothing herein shall impair the right of any subscriber or the municipality to express any comment with respect to telephone accessibility to the complaint officer, or impair the right of the complaint officer to take any action that is appropriate under law.
E. 
The company is permitted, but is not required to charge a late fee consistent with applicable state and federal statutes and regulations.
The Office of Cable Television is hereby designated as the complaint officer for the municipality pursuant to N.J.S.A. 48:5A-26b. All complaints shall be received and processed in accordance with N.J.A.C. 14:17-6.5. The municipality shall have the right to request copies of records and reports pertaining to complaints by Borough customers from the OCTV.
A. 
During the term of this franchise, and any renewal thereof, the company shall maintain a local business office or agent for the purpose of receiving, investigating and resolving all complaints regarding the quality of service, equipment malfunctions and similar matters. Such local business office shall be open during normal business hours and in no event less than 9:00 a.m. to 5:00 p.m., Monday through Friday. Telephone response for such purposes as mentioned herein will be provided by the company's employees, representatives or agents 24 hours per day.
B. 
The telephone number and address of the local office shall be listed in applicable telephone directories and in correspondence from the company to the customer. The telephone number for the local office shall utilize an exchange that is a non-toll call for Borough residents.
During the life of the franchise, the company shall give to the municipality a bond in the amount of $25,000. Such bond shall be to insure the faithful performance of all undertakings of the company as represented in its application for municipal consent incorporated herein.
The rates of the company shall be subject to regulation as permitted by federal and state law.
A. 
The company shall continue to provide system leased access channel opportunities and provide access time to noncommercial public, governmental and educational entities on a channel maintained by the company for the purpose of cablecasting commercial, noncommercial public, governmental and educational access programming in conformance with the company's guideline and applicable state and federal statutes and regulations and to the extent such access is provided to the Borough by this agreement.
B. 
The company shall take any steps that are necessary to ensure that the signals originated on the access channels are carried without material degradation, and with a signal whose quality is equal to that of the other channels that the company transmits.
C. 
The company shall record up to two events per year and/or promotional programs for the Borough of Eatontown per year upon request of the Borough and provide the recording to the Borough for use on its access channels. Due to the fact that the company will have to outsource the recording and preparation of promotional programs, the Borough will give the company at least six weeks' notice in advance of the events to be recorded.
D. 
The company shall create up to two thirty-second promotional spots per year for local not-for-profit or other organizations as designated by the Borough. The Borough will be solely responsible for choosing the organization, and will give the company at least six weeks' notice for preparation of the spots. The company shall air the spots a total of 100 times each, run-of-schedule (ROS), over a four-week period on its Monmouth County system.
A. 
Company representatives shall appear at least once annually, upon reasonable written request of the Borough, at a public hearing of the governing body or before the Borough's Technical Advisory Committee, to discuss matters pertaining to the provision of cable service to residents of the Borough and other related issues as the Borough and company may see fit.
B. 
The company shall provide total preferred cable television service at no cost on one outlet to each police, fire, emergency management facility, first aid, community or senior center and public works facility and public library in the municipality, provided the facility is located within 200 feet of nearest active cable distribution plant. In addition, the company shall continue to provide a free standard cable television installation and free basic service to one instructional space in each public and private elementary and secondary school in the Borough and provide one drop and free basic service and Internet service on one non-network computer at no cost to each facility to the library and Borough museum on Broad Street, both of which are research and learning centers. The company, however, as part of its digital upgrade shall provide three free digital converters per public building.
C. 
A one-time technology grant in the amount of $38,500 shall be paid within 12 months of the NJ BPU approval of the franchise renewal.
In the event that the Borough determines that it is necessary and feasible for it to contract with the company for the purpose of providing two-way or interconnection services, the company shall be required to apply to the BPU for approval to enter into and establish the terms and conditions of such contract. All costs for such application to the BPU shall be borne by the Borough.
A. 
The company shall be required to fully comply with all applicable federal and state statutes and regulations, rules and regulations governing the implementation, operation and testing of the Emergency Alert System (EAS).
B. 
The company shall in no way be held liable for any injury suffered by the municipality or any other person, during an emergency, if for any reason the municipality is unable to make full use of the cable television system as contemplated herein.
C. 
The company shall not be required to allow the Borough to provide public programming on Channel 20 unless the Borough provides the company with six months' notice, in which case the Borough shall pay for all equipment and labor for setting up the public programming for the Borough.
The company shall at all times maintain a comprehensive general liability insurance policy with a single limit amount of $1,000,000 covering liability for any death, personal injury, property damages or other liability arising out of its construction and operation of the cable television system, and an excess liability (or "umbrella") policy in the amount of $3,000,000.
All of the commitments and statements contained in the application and any amendment thereto submitted in writing to the municipality by the company, except as modified herein, are binding upon the company as terms and conditions of this municipal consent. The application and any other relevant writings submitted by the company shall be considered a part of this ordinance and made a part hereof by reference as long as it does not conflict with the state or federal law. All ordinances or parts of ordinances or other agreements between the Borough and the company that are in conflict with the provisions of this agreement are hereby declared invalid and superseded.
Should the Borough grant a franchise to construct, operate and maintain a cable television system to any other person, corporation or entity on terms materially less burdensome or more favorable than the terms contained herein, the parties may consider modifying the terms and conditions of this ordinance to take into consideration the difference in burden or terms but such modification shall require the consent of both parties and a formal petition for approval to the Board pursuant to N.J.S.A. 48:5A-47 and N.J.A.C. 14:17-6.7.
If any section, subsection, sentence, clause, phrase or portion of this ordinance is for any reason held invalid or unconstitutional by any court or federal or state agency of competent jurisdiction, such portion shall be deemed a separate, distinct and independent provision, and its validity or unconstitutionality shall not affect the validity of the remaining portions of the ordinance.
[Amended 2-22-2023 by Ord. No. 08-2023]
A. 
The Borough has dissolved the Technical Advisory Committee under Ordinance No. 08-2023 and the duties of the Technical Advisory Committee as it relates to the previous Cable Television Advisory Committee will now rest with the Business Administrator. The Business Administrator shall perform the following services related to this Cable Television Franchise Ordinance and cable services in general:
(1) 
Make recommendations to the governing body.
(2) 
Develop understanding of cable issues.
(3) 
Analyze which services can be required of the company.
(4) 
Evaluate the cable operations, reliability and performance.
(5) 
Ascertain community needs.
(6) 
Establish a dialog with the company.
(7) 
Participate in the franchise negotiations.