An employee shall first present a grievance to his/her supervisor, who
shall make careful inquiry into the facts and circumstances of the complaint.
An employee who is dissatisfied with the decision of the supervisor may notify
the Town Manager, stating the reasons for his/her complaint, including all
pertinent facts of the case. The Town Manager shall investigate the complaint
and submit a report, in writing, to the Town Commissioners. The Town Commissioners
may hold a hearing on the grievance. The decision of the Town Commissioners
shall be final.