Rates for Schedule I and Schedule II shall be as provided in § 100-19K.
The schedule of rentals or charges for the use of Water and Sewer Utility facilities in the Town shall be charged in accordance with Schedules I and II of § 228-17.
[Amended 2-13-2012 by Ord. No. 2012-2]
Water rates shall be based upon the quantity of water used as shown by the quarterly meter readings and when the consumer uses both water and sewer service, then the combined rate set forth in Schedule I shall be charged.
Consumers using in excess of 1,000,000 gallons of water per quarter, only a portion of which is discharged into the sanitary sewer, shall be permitted to separate water going into the sewer from water not going into the sewer by using separate meters for that purpose, which meters shall be set up under the supervision of the Superintendent of the Water and Sewer Department of the Town. In the event it is impractical or impossible to make such separation by use of meters, then the customer may show by an engineering study including a schematic sketch of operations acceptable to the Utility Advisory Board, the percentage of water consumed or the amount which enters the sanitary sewer. Upon effecting a separation by either of the above methods, the consumer shall be charged quarterly sewer rentals on the basis of water entering the sanitary sewer in accordance with Schedule II.
Consumers who use sewer facilities only shall be charged quarterly rates in accordance with the rate schedule set forth in Schedule II above. The consumers shall show by an engineering study or on some other basis acceptable to the Utility Advisory Board, the amount of water normally entering the sanitary sewers each quarter. The Utility Advisory Board may require an annual review of the basis of estimating the amount of water entering the sewer system.
Whenever any premises used for human occupancy are within 200 feet of a sanitary main line sewer or such other reasonable distance as determined by the Utility Advisory Board, such property shall be charged the prevailing sewer use rate, whether or not the property is actually connected to the sewer. Appeals may be made to the Utility Advisory Board when it is alleged that extenuating circumstances make it unlikely that a connection will ever be needed.
[Amended 5-12-2008 by Ord. No. 2008-8]
The Water and Sewer Department of the Town of Newton will prepare bills setting forth water, sewer and other Department charges and send them to its customers through the U.S. Postal System. Bills that are not delivered by the U.S. Postal System shall, nevertheless, remain due and owing. The amount of such nondelivered bills shall, upon request, be made available to customers either in person, in writing or by telephone.
All accounts will be billed quarterly on the 25th day of February, May, August and November. All bills not paid within 30 days after the billed date, March 25, June 25, September 25 and December 25 are subject to a 10% penalty, which shall be added to the amount of the bill and collected as other charges. Should the due date fall on a weekend or legal holiday observed by the Town of Newton, the due date will be extended to the next business day.
[Amended 12-12-2016 by Ord. No. 2016-17]
All bills shall be due no later than the due date set forth on said bill. To avoid additional charges, such as on and off fees, payments for delinquent accounts must be paid before 10:00 a.m. on the scheduled shutoff day. If the payment is not received by this time and date, the water will be shut off and any fees so stated in this chapter will be imposed.
Charges for both connection and use shall be payable to the Town of Newton Water Sewer Utility. The Town shall have the same remedies for the collection charges with penalties and costs as the collection of taxes upon real estate.
In the event that a bill remains unpaid for 30 days or more after the due date of such bill, the Department may discontinue water service to the property for which the water bill is due, provided that the Department has complied with the following procedure:
A delinquent notice shall be sent to the account stating that service will be discontinued because the bill remains unpaid for 30 days. This notice shall be deemed satisfactory if sent as follows:
By regular mail, provided that the mailing is made to the last known address of the owner of record.
The Town may also deliver this notice to the physical address or phone the account if that number has been provided to the Utility Collector.
The notice must be postmarked at least 10 days prior to the date of the discontinuation of service.
In the event that the delinquent account is that of a landlord/tenant situation, then the tenant will have the option of paying the delinquent bill.
In the event that a partial payment of the amount due and owing on a bill is made but the outstanding balance is more than $25, no additional notices will be given before discontinuance of service as set forth in this section.
A customer must contact the Town Water/Sewer Utility Clerk, by phone, in person or in writing, to arrange for a payment agreement to avoid the scheduled discontinuation of service. If the payment agreement is violated, service may be discontinued.
[Amended 12-12-2016 by Ord. No. 2016-17]
A service charge shall be assessed for the restoration of service when service to a property has been discontinued. Said service charge shall be due and payable immediately upon restoration of service. If said service restoration fee is not paid within one business day of the date of restoration, the service may be discontinued without further notice.
The Utility Advisory Board shall have the authority to recommend to Newton Town Council to waive any fees or service charges incurred on account of the provisions of this section for reasons of hardship or upon other good cause shown.
All accounts will be listed in the name of the legal owner of the property and forwarded to the property owner's last known address.
In the event that more than one resident is connected to the curb box, preventing a shutoff, the shutoff fee will nevertheless be imposed. Furthermore, a delinquent owner of a residence which cannot be shut off due to a shared curb box will be required to install a separate curb box in the event that a shutoff would have been imposed for two consecutive quarters. It is the intent of this chapter to permit a shared curb box only if it may be accomplished without conflict and without problems. In the event a conflict or problem should arise, the Utility Advisory Board, in its sole and absolute discretion, may recommend to the Town Council that it may require the property owner to install separate curb boxes.